Travelkon

Returning customer, great Travelkon service with eSim service in China last year, particularly inbuilt VPN, good customer service, and purchasing a new eSim for Sth East Asia. Show details

Excellent serviceExcellent Support and Service from Travelkon I recently used a Travelkon eSIM for my overseas trip, and while I initially encountered an issue with the activation, I was extremely impressed with the support I received. The… Read more

Travelkon team responded quickly, guided me through the troubleshooting steps with patience and clarity, and ensured that the problem was resolved efficiently.

Their professionalism, prompt communication, and genuine willingness to help made a big difference during a stressful moment. It’s reassuring to know that even when something goes wrong, Travelkon is there to support you.

Highly recommended for anyone looking for a reliable SIM card provider when travelling overseas. Thank you, Travelkon, for your outstanding service!

Purchased USA, Canada & Mexico 5G SIM Card Unlimited, 25G Canada. Spent over 2 hours on Messenger talking to Travelkon to get the sim card to work when I was in Vancouver plus my own additional time before contacting them to try to get the sim card to work. There were times during the chat where I thought that they were no longer helping me as… Read more

there was a long pause between them answering me. They said at times they were contacting the provider directly. The sim card then didn't work when I was in Alaska (Juneau and Skagway). More time of my holiday wasted on trying to get the product they sell to work. I contacted them on Messenger again when I was able to access free Wi-Fi. They couldn't tell me how to get the sim card to work, they told me to call or visit the provider directly, the provider didn't have a store where I was and I couldn't call them because the sim card didn't work. They didn't contact the provider for me like they did in Vancouver. So many hours of my holiday was wasted trying to get the product they sell to work and they only refunded half the cost of the sim card which was $75.65 as they said it did finally work in Vancouver but not in Alaska. They refused to take into consideration the hours that was wasted of my holiday trying to get the product they sell to work. They said it wasn't their fault and blamed my phone and the provider even though this is a product they sell. I have travelled many times overseas and have never had an issue with any other sim card I have purchased from other companies which have worked immediately upon entering the country that I was visiting.

My first experience with buying and using a data only international e-sim product. Bought cheapest local TravelKon e-sim to see how it all worked before travelling (first time my other half and I have e-sim capable phones). Dead simple to buy the right e-sim for our purpose from the many plans offered, and the process of activation and configuring… Read more

phone settings was idiot proof. Wife travelled though several European countries and the TravelKon product worked flawlessly. Our local physical SIM cards are with Boost, so no need to use their overpriced roaming service and just used TravelKon and Boost's WiFi Calling and messaging.

Only criticism I have was that to check data useage with this particular e-sim card was either through the phones settings or by going onto TravelKon Chat (Whatsapp I think it used) or email and asking. Also, the TravelKon data only e-sim can't be recharged - once its data is all used (or the plan expires) you'll need to buy another e-sim. When the data runs out though is doesn't stop, it slows to a crawl so messaging would still be possible before it expires.

Another positive was I used their customer service chat system to ask a few questions I didn't see the answers to on the web site and their chat service was quick and easy to use and all my questions were answered. Recommended TravelKon to a couple of friends also headed over to Europe and they were also really happy with its ease of use and performance. I'll use it again for sure.

TravelKon eSIM Support is so good and helpful – I bought 3 TravelKon Asia Region eSIM. I downloaded the eSIM prior to travel to Hong Kong. After arrival, I tried to complete the Real Name Registration on SIM. I run into issue with selecting Passport as the travel document and not clicking the No HKID box and activating the eSIMs. I didn't have roaming on my phone, so I couldn't ring the… Read more

TravelKon customer services centre. Luckily TravelKon provides a WhatsApp link to their support team. I sent a WhatsApp message to them and asked for help. I received their response in no time. They provided clear and straightforward instructions to clarify my problem and then the fixes. The instructions were simple to follow and effective. I was able to correct the registration then eSIM settings quickly for all the eSIMs in 1 go. They were all working very well from there after. No problems. I found the TravelKon Support Team was very easy to communicate to, very friendly and effective in helping me and solving my problems. They clearly know the subject matter and has a tech team for for additional technical support. I would strongly recommend TravelKon data eSIM to anyone. Lorentz

I activated my esim at sea and broke the installation process. Used WhatsApp to seek help. Travelkon support was exemplary, promptly resolving issues. They then assisted with setting up my wife’s travel esim. Great service. Show details

Over the past few years I've bought multiple eSIMs from TravelKon for trips to Korea, Singapore, Thailand, Japan, and Europe, and the experience has been consistently great every time. Activation is quick, coverage is reliable, and the pricing is fair. No issues across any of the destinations or devices. Will keep coming back and recommend for anyone who travels regularly.

Used Travelkon as it was a local company and bought 3 physical sims from them. Very happy with the service and What's app communication with a quick response rate. Show details

This is a total scam. Stay away. I buy many e sims and the information is always clear. With travelkon I put in their country list Cabo Verde and their website suggested buying a 20gb sim for 180 countries. Once I bought it I noticed there was something strange. I decided to contact them before redeeming the code I contacted their client… Read more

service by WhatsApp and they were quite rude. They told me I should have read the disclaimer. I said nobody reads that and only dishonest companies use it for the fine print. They were rude and kept 10%. I can imagine sure all these good reviews are paid. You can buy them for bulk on internet. Use other e sims. This company fine printf and then give you a lecture that you should read the disclaimer.

They sell esims claiming to be 100gb for USA but they stop at 12gb claiming that is the roaming limit. Very unethical business. And their esims do not work good either and work through VPNs that will not work on many websites. Show details

Bought the China, Hong Kong, Macau eSim and travelled around the southern China with no issue in different city. Able to use Facebook and instagram without VPN ! Very happy

I have used Travelkon on 3 occasions and can confirm that they are reliable with an excellent and quick reaction customer service. I had no problems on the 1st 2 but had a connection issue which was quickly and easily resolved by their efficient team. As it turned out, my settings were out of whack and they made the trouble shooting process so… Read more

easy, considering I have minimal tech knowledge. Good work guys. Will be in contact on my next trip and will certainly recommend you guys to friends and family.

Had a problem with my TravelKon Sim card while overseas. It was a Sunday. I am 70 and not too tech savey! I got assistance instantly via messenger and my problem was solved promptly. Show details

Used Europe Balkans 5G eSIM 10GB 30 day product for my trip to the Balkan region last year. My trip included rather obscure countries including Bulgaria and Albania that is not typically covered by your Europe SIM card. Travelkon was the only product that offered coverage under one sim for a reasonable price. The sim card activated immediately when I arrived at Zagreb airport. Thank you Travelkon Show details

Best customer service. It’s such a comfort to know you can easily contact them while overseas wherver you have issues! Travelkon never disappoints. Good price but most importantly you can rely on them . I had used them multiple times when i travel abroad Show details

Really happy with this eSIM. I had connection almost everywhere during my recent trip & the only time I lost service, their WhatsApp support was quick to help me sort it out. Would definitely use them again. Show details

Had purchased Asia travel sim for my parents from TravelKon. Plug and play. Very easy they said. They could contact me via Whatsapp easily (i don't have WeChat) while they were in China. They were able to upload photos to Facebook too. Highly recommended. Show details

TravelKon prices were significantly better than competitors I’d researched, for eSIM or physical SIM. What surprised me the most was their after sales service was excellent and activation guides were really easy to follow. I’ve used them twice already recommend them to anyone I know who’s going overseas Show details

We purchased their China esim and it was awesome! Simple to install, fast speed and when data was used up (you still have access to the net but at low speed) we were able to contact them via Whatsapp to top up. A great experience all round, definitely recommend! Show details

I had used Travelkon eSIM few times, had always been happy with the fast customer support, especially for older generation customers. The net work is strong and call trough WhatsApp is fine Show details

travelkon esim has been really easy to activate & the coverage has been amazing in chile, bolivia (except in rural regions, but works well in cities eg la paz) & peru!

Have been using TravelKon for eSIM purchases quite regularly now, and the experience has been consistently excellent. The platform is super easy to navigate, with clear plan options and smooth checkout. Activation is quick and hassle-free — no confusion, no delays, just works exactly as expected. What stands out most is the reliability. Whether… Read more

travelling for short trips or longer stays, the connectivity has been stable and dependable every time. Pricing is also quite reasonable compared to other options in the market, which makes it even better value. Overall, a very convenient and trustworthy solution for staying connected while travelling. Highly recommended for anyone looking for a seamless eSIM experience!

We are regular customers of TravelKon, and their eSIMs have always been easy to purchase, install and use. Data access has generally been seamless, and on the rare occasion where I’ve had to contact TravelKon for support, issues have been resolved quickly. We will most certainly continue to use TravelKon for all of our travel in the future! Show details