Travelkon

Travelkon

 Verified
Travelkon
4.8

194 reviews

PositivevsNegative
96% · 1876 · 3%

Value for Money
4.8
Customer Service
4.9
Rates and Fees
4.8
Transparency
4.9

Reviews

194 reviews
Mel
Mel
 

Customer service - stellar!

Travelkon were immediate in their communications with me and were willing to go above and beyond. I appreciate this greatly as human error occurred and they were very understanding.
Jolvin L.
Jolvin L.
  Fair Incentive

Experience from using travelkon

Easy to activate and reliable. Last thing you want in a foreign country is something to worry about! Fast connection too.
Tim
Tim
  Fair Incentive

Used many times with no problems

Always had great experiences and the support team is very quick to reply and provide assistance
Frank
Frank
 

Excellent work

Quick response and very helpful staff. They helped me promptly when I have an issue of using the card,which is extremely important for rush travellers that has limited time, thank you team. Show details
Value for Money
Customer Service
Rates and Fees
Transparency
Jacky M.
Jacky M.
  Fair Incentive

Great

The customer service is top notch, highly recommended for Bali or anywhere ekse
Jen C.
Jen C.
 

Good very good quick and efficient service

Very good amazing. Best service from off-line and away from country
Paul Yiu
Paul Yiu2 posts
 

Paul Y

Very good, worth using. Convenience, fast, not need a sim Show details
Maya T.
Maya T.
  Fair Incentive

Good Customer Service

Quick and thorough customer service help, solved the problem very efficiently and offered quality solutions
Jacqueline C
Jacqueline C
  Fair Incentive

Helpful and responsive

The customer service was responsive and helped resolve issues we were experiencing after purchasing eSIMs. Show details
Darren L.
Darren L.
 

Quick-responding customer service

TravelKon have made the switch from physical SIM cards to eSIMs easy. I had trouble with setting it up because the QR code wasn't being accepted but they've got responsive customer service available that have helped solve my problems. Show details
Nadia
NadiaPerth, WA2 posts
  Fair Incentive

Good service provided

Service has been extremely good. They have been very helpful from the time of installation to needing the eSIM transferred to a new phone. Show details
ASJ
ASJSydney, NSW6 posts
 

It's a great company

It was recommended by my friend and I have used it several times. The price good and also the SIM card worked without any problems. What is impressive is the customer support. I sent an email with a question and thought it would answer will arrive the next day, but I got a reply in just 5 minutes. This is a company with customer support that is rare in Australia. I love this guys. Show details
ARA
ARAPerth, WA
 

Thanks for your help with esim

Thanks for quick attention on my concern I really need that help! Show details
Adrian B
Adrian BPerth, WA
 

Great customer service

Excellent customer service, the staff went above and beyond to look after me. Sim even came with sim card pin to open the sim slot on my phone. Show details
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Gail J.
Gail J.South East Queensland, QLD
  Fair Incentive

Travelkon fixed my problem promptly

I bought travelkon US/Canada esim but tried to activate just after expiry date - my fault. Travelkon promptly organised a reset of the data service at no cost to me. Service is now working fine. Show details

Questions & Answers

Renee
Renee

Would I be able to make phone calls as well? Or is the sim for data only?

Mary
Mary  

It was data only, however a workaround for me is making calls with it via Whatsapp.

Renee
Renee  

Yes great plan. Thank you.

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