SimsDirect
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Didn't work in Thailand
It didn't work in Thailand Dec 2022 even though I followed ALL the mobile data roaming instructions and settings. Shouldn't have wasted my money as I got a proper Thai one at the airport in less than five minutes. It was obviously a Chinese sim card somehow but it didn't work.
It worked in the UK in 2023 though.
Purchased in for $20.
Like a scam
For Japan Trip with iPhone 14.
Couldn’t connect at all. Waste money wast time…
Mobal is better service and easier. Bad service ever…!
Purchased in for $45.
3 USA SIMs - Worked Perfectly
I bought 3 SIMs for the USA - 15GB for 28 days. They all worked perfectly. Easy to set up when we landed in Honolulu for a stopover and no problems at all in Portland, San Francisco and in-between. Two of them activated simply by sending the text. One of them needed to go through a couple more manual steps but it was all done in a matter of minutes. Instructions were easy to follow. 15GB was way more than we needed over 17 days but was good to have peace of mind that we weren't going to run out. Also very easy to check how much data we had left. SIMs arrived very promptly. Really happy with this purchase.
Purchased in .
Worked flawlessly
Bought 2 of the SIMS that covered Turkey, Egypt and Jordan for our month long tour. No issues what so ever, worked as expected and activated on the restarted of the phone. Highly recommend.
Purchased in .
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Great responsive service!
I had concerns as I could not install my eSim initially. turns out that was user error: only install when you are at your destination else it will not work. Support was super supportive and quick to respond. eSIM worked perfectly!
Purchased in for $38.50.
Worked well in Europe
First time we have used SimsDirect and it worked really well. When I contacted them they answered all my questions in a easy to understand way
Purchased in .
Didn’t let me down
Purchased 2 Europe & UK Travel SIM Card 10GB 30 days, I purchased them on one of their 20% discounts. One for my iPad and the other for mobile phone. We travelled to Italy then a cruise stopping in Croatia, Montenegro, Corfu and Zakinthos. Total time abroad was 19 days. Through Italy on the tour bus and every little town we got super coverage. Just keep in mind that the sim does not work on cruise ships. But when the ship gets close to land it picks up a signal. There was no surprise that sim didn’t work at sea because I contacted simsdirect an
... Read mored was told it wouldn’t work. Out of the countries we visited the only county I couldn’t get coverage was Montenegro not sure why. I used the sim each day and did a lot of research on places we were visiting and still had data left. My husband did the same but also watched some race replays and he too still had data. This is the second time I have purchased from sims direct and will definitely be using them again.Purchased in at Simsdirect.
No Fuss Sim Card
Purchased a data sim card from Sims Direct to use in South Korea and Japan. Sim arrived in record time, had no trouble with installation and setup. The sim provided me with more than enough data for the duration of my holiday. Can certainly recommend Sims Direct and will have no hesitation buying more overseas sim cards in future.
Purchased in .
Two NZ esim doesn't work
Installed two NZ esims on phones on arriving in NZ from Australia. They did not work. No data, no calls working. Went on to SimsDirect chat to ask for help. No response. Emailed Simsdirect and got info on how to install esims, but that was already done. In essence a disaster.
Purchased in for $29.
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simple, fast coverage throughout France, Italy, Germany
purchased the eSim to cover two months off travel throughout regional France and Italy including Munich. simple setup and reliable service throughout. never failed and the one time I had a query super quick response from the team.
Purchased in .
Excellent service
We had 2 x EU sim cards but one failed. Contacted Sims Direct and they supplied an Esim within 24 hours. “it’s not the problem, it’s how it’s solved” Sims direct did a great job, thanks.
Purchased in .
E-Sim card
Easy to use and work perfectly highly recommended in East Europe n Indonesia as well
Purchased in for $26.
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Great data SIM cards.
Had mobile data as soon as we touched the ground in Japan and Indonesia. Worked well.
Purchased in at SimsDirect for $35.
SimsDirect claims are true
Excellent
Purchase was easy. The price was good. The set-up was simple. The directions for set-up and use were clear. It worked as effectively as SimsDirect claimed. I would use one again.
Purchased in for $25.
Performed exactly as hoped
I purchased the 10GB data only for one month in Japan. It installed flawlessly on arrival following the simple instructions given. Then felt like a solid bandwidth where ever I went and finished the trip just over 7GB used. I bought a second one just in case I would go over 10GB or if the first one might not work, but was not needed in this case. It was good for peace of mind though considering what others have experienced, after all, they aren't really very expensive compared to overall trip costs.
Purchased in for $45.
Questions & Answers
I'm a 75yr old technological dinosaur trying to keep abreast of great changes - When I last travelled from Sydney to Vancouver, Canada I took out my l.ocal NSW SIM card and replaced it with a Canadian T-Mobile local card and got a local number which suited me - BUT - and here's the problem I wasn't able to get calls or texts from home. So it wasn't until I landed back in Sydnedy and replaced my old Australian SIM that I got a flood of left messages and texts after 30 days away - That was 3 years ago - now I simply have to get texts in a two step verficatino process while using my VPN in Canada - My Question - I'm staying 23 days in Vancouver - What should I buy in the way of an ESim and will I get a new Canadian number and be able to relate to both numbers at the same time?
With an eSim you can keep your existing Australian Sim in your phone so you can receive calls and texts on your Aust number. However you would need to ensure you have international roaming enabled on your phone and even then the cost of calls and texts is very very high. I would recommend getting an Airola eSim as they are easy to install and work well. Airola esims only give you data. However you can still do voice calls and texts using WhatsApp.
Thanks so much Phil - that's great info - I was hoping to get a local number in Vancouver without buying a burner phone and using my Samsung 23 instead for the 30 days I'm there - Yes! the coast of roaming calls and texts can be avoided for the bulk of my communication when in Vancouver but we've stepped into a two step verification nightmare since I was there last so I'll have to wear these roaming charges
We're travelling from Scotland to Australia, Singapore and Dubai. Would you have a similar card to suit an android and what are the costs?
Cheers
Joan
Hey Joan :)
Sounds like an amazing trip!
We have two SIM's I'd recommend. For Scotland, Australia, and Singapore we have this one (currently $35);
https://simsdirect.com.au/products/eu-travel-sim-card-71-countries-12gb-30-days?_pos=1&_sid=6fd188971&_ss=r
And for Dubai, this one will cover you (currently $55);
https://simsdirect.com.au/products/middle-east-6gb-data-data-travel-sim-card?_pos=2&_sid=be4d167a3&_ss=r
Hope this helps, if you have any more questions, please reach out to us at hello@simsdirect.com.au, and myself or the team will be happy to help you further!
Cheers :)
I put the South American Sim in my phone in Australia before travelling to Chile and Brazi6. It gave me a UK number but connected to the Optus network for global roaming, but not connecting to the internet. It takes me to the three network website (Hutchison Telecom UK) and asks me to add money for data. I have not used data. Only 152 MB was used and then it stopped providing me data over the Optus network. I understand these south American Sim cards are actually global roaming cards and according to your South American Sim card help webpage, Australia is one of the countries where this Sim card should work. Then why is it restricting internet over the Optus 4G+ network to which it is connected?
Sorry, it doesn't make sense what you are trying to do. Did you read the instructions. I thought you have to land in the country first before you can start using it. Why would you want to use it in Australia when you have bought a SIM card that is specifically advertised to work in South America. I recently bought a SIM card for use in Europe and it worked perfectly as per the instructions... i didn't even bother trying to use it whilst in Australia.
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Phil, you're absolutely right that this is just not good enough. We'd love to sort you out here. Get in touch with us at hello@simsdirect.com.au and we'll get your refund underway. The last thing we want is for you to feel left empty handed!