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GO-SIM

GO-SIM

4.2 from 350 reviews

See the Best Travel SIMs in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
184
4 star
103
3 star
25
2 star
8
1 star
30

SteveNorth

SteveNorthSydney, NSW

  • 2 reviews
  • 2 likes

Where did my credit go?

published

I wasted a lot of money on this thing. I spent over $70 dollars and made 2 calls and about ten texts and my credit was gone. When others tried to phone me, the line was permanently busy. There must be better options than this.


Tara

TaraSouth East Queensland, QLD

Data good, voice terrible

published

Data was good through Europe with the exception of Santorini. Make sure you active your data plan because they will use your credit on data. Gosim sends you a text saying your sim has been activated but doesn’t mention you need to activate data separate to text and voice. I had trouble connecting through to 90% of European numbers - this took time to resolve which wasn’t ideal.

Purchased in May 2019.

Reliable and fast!

published

Very satisfied with the product. It served me well throughout the usage allowed and provided reliable connection even at the mountainous regions of Japan. The delivery of the sim cards were also on time.

Purchased in December 2018.

Pam

PamMorayfield

Pathetic service

published

I bought the International Sim for a recent South-East Asia cruise. I was charged for messages which were never successfully sent. I had so little internet access I could not activate my data package. When I finally got some free wifi, I managed to get the data package activated. We were in Hong Kong, Taiwan, Vietnam and Singapore. The data only worked in Singapore. Very dissatisfied with the whole thing. Will never use again.


Bronny

BronnyBrisbane

Works but expensive

published

Shocked when I found out it cost me 75cUSD /min to call in China (75cUSD to sms). Even charge 9cUSD to receive sms. At least it did work. Less value in using it these days as international roaming on ordinary Sims isn't much dearer (and free to receive sms), also free WiFi available in most places.


Benny

BennyGold Coast

  • 5 reviews
  • 5 likes

Rip off. Don’t waste your money

published

I bought an international sim from this company valued at $87. It was used up when I basically didn’t make any calls or texts or internet search. I sent several messages of enquiry and never heard a thing back.


Ross

RossLismore

  • Verified purchase

Waste Of Money

published

Used this card whilst travelling around Europe worked ok for data for the first month.
Terrible for phone & message all calls are trunk calls you phone the number then you get a call back to enter the number again.
2 or 3 calls & your phone credit is gone.
Went to recharge after a month paid an additional $50 to reactivate, the message said the phone was already activated after a week they cancelled my sim saying the phone was never reactiveated & you must pay more money.
Tried to resolve this issue with customer service they just kept telling you must pay more money to activate card.
Don’t be caught overseas with this company you will be left with nothing.& held to ramsom on unless you pay more money


Fletch45

Fletch45NSW, 2300

  • 11 reviews
  • 11 likes
  • Verified purchase

Worked great

published
Eisus

EisusPerth

This is the worst network ever.They said 12$ plan for 15gb and now I had to pay 40$ .Was supposed to

published

Worst network with fake offers. I purchased a sim plan worth 12$ for 15gb and unlimited calls and texts but now after the payment they are asking 40$ and with no unlimited talks and texts. Better work on it
Thanks

  • Verified purchase

Travelling in South America

published

I just came from my three week trip in Chile and Argentina. I used phone service from Go Sim. Best score! I had coverage almost everywhere, signal quality - like at home! I highly recommend this company to all my friends. Very attractive price and excellent quality, my rate is five stars!


  • Verified purchase

Helped save life in Ecuador!

published

James

JamesVictoria

  • 21 reviews
  • 1 like
  • Verified purchase

Slow and no support

published

I bought the 5GB China pack but when I got there, found myself limited to 2G speeds. I followed GO-SIM’s instructions to no avail. The online help form elicited no response and the IVR hung up on me when I tried calling the support number. On the plus side the rates were pretty good.


Sharpei14

Sharpei14Sydney

SIM expired with no warning

published

Hi, I used Go SIM for years & have been getting reminder message when it's about to expire. I was trying to use the SIM recently & realised that it has expired & the no. no longer existed. No email was sent advising that. I called customer service & they said it was their error & they would send me a new SIM asap & transfer the balance over. I called the next day to follow up 'cause I need the SIM to arrive in the next few days for my travel. A couple of phone calls in the last couple of days & no one could tell me whether it has been sent or not. I used to recommend GoSIM to my friends & families.. NOT ANYMORE !!!! Still waiting for GoSIM to sort out the mess....


Nina

NinaPerth

  • Verified purchase

Deceptive Marketing

published

The USA sim is marketed as 'unlimited data' for 4 weeks, but after 1 week I received a text that I was being 'throttled down' - even though I had only used it for web searches and Skype texts - no video or streaming. By the end of 3 weeks the service was down to a virtually unusable crawl. When I rang customer service, I was told that the 'unlimited data at ATT speeds' is subject to their 'Fair Use Policy' - the fine print that completely contradicts their false and misleading advertising.

AB51

AB51NSW, 2322

  • 4 reviews
  • 7 likes
  • Verified purchase

No problems with us

published

We had a GoSim card a few years ago it did everything that we expected and never had a problem with it. We would use them again when we travel overseas.

1 comment
GO-SIM
GO-SIM R.GO-SIM

Many thanks for your positive feedback, it's always good to hear that all our efforts towards a good service do pay off.

Happy travels!

Review collected in partnership with GO-SIM

KKB

KKBAnchorage, Alaska

  • Verified purchase

Slowly deteriorating service and escalating payments - find another service

published
5 comments
GO-SIM
GO-SIM R.GO-SIM
KKB
KKB

Ok, I've emailed you my number.....

GO-SIM
GO-SIM R.GO-SIM

Chrissie

ChrissieAdelaide

Thank heaven for the "Product Review" site - spent forever trying to get resolution direct - resolve

published

Warra

Warrasydney

  • 3 reviews
  • 3 likes

A Rip Off

published

GOSIM website displays data bundles that can be purchased with the option to ADD TO CART.
Nowhere in the box that describes the 250 Megabyte Data bundle including MIFI Hotspot does it clearly state that the 250MB expires in 14 days. You have to scroll down further to discover this fact. So guess who got a real bad surprise to discover having ADDED TO CART and completed my purchase that when my device and SIM card arrived at my home in Australia I had only 13 days remaining in which to use my 250 MB.

I chose GOSIM in order to travel overseas. Now I have to recharge before I even get to the airport.

I feel totally RIPPED OFF and should have purchased TravelSIM.

3 comments
GO-SIM
GO-SIM R.GO-SIM
Warra
Warra

I appreciate that GO-SIM acknowledged my complaint that their web site did not clearly state the expiry terms and have made appropriate amendments. I appreciate they have offered me an extra 250MB as a courtesy.

Warra
Warra

True to their word, GO-SIM did credit 250 MB to my account; the customer service from Go-SIM / Ekit seems pretty good so far.
Warra


Jules

JulesMelbourne

Doesn't work in Thailand

published

I bought a data plan the day before leaving for Thailand. Tested it on my phone in my home town and it worked fine but could not get it to work in Thailand and all the while the credit wittled down to nothing as I kept trying with the roaming on. Don't buy this for Thailand

1 comment
GO-SIM
GO-SIM R.GO-SIM

Kaitlin

KaitlinSt. Kilda

  • Verified purchase

Don't waste your money

published
3 comments
GO-SIM
GO-SIM R.GO-SIM
Kaitlin
Kaitlin

Not sure how to send a private message on here, you can reach me at kaitlinfollmer@yahoo.com, my number associated with my SIM was [contact details removed]

GO-SIM
GO-SIM R.GO-SIM

Thank you Kaitlin, we have sent you an email


Page 1 of 18

Questions & Answers

Norman E.

Norman E.asked

I would like to know how to email you. Customerservice@gosim.com has bounced back.
Thank you

No answers

Sandra

Sandraasked

Does go sim work in russia?

2 answers
Gosim
Gosim

Hello!

Gosim works in Russia.

Best regards,
Gosim team

Sandra
Sandra

No I haven't been able to access data in Russia. Have only just reviewed this email when hooked up to hotel. Purchased more data when I left Scandnavia but havent had resounce from gosim about the Russian Access although before leaving Australia I was told it covered Russia


shelley

shelleyasked

I'm using my sim card in another card and I need to review my text messages off my sim back in nov n dec of 2017 how do I do that

No answers

Get an answer from our members and GO-SIM representatives

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