Great customer service.Provided me with a car immediately after an accident.As the accident was in Wollongong and I live in Sydney ,it solved the problem of how to get home.The hirecar was near new and all paperwork hasslefree.It was easy to return the car in sydney where my own vehicle was repaired
Would definitely recommend
Compass customer service was excellent. Car was provided quickly after a car accident and the car they have provided to me was great. Very nice and clean. No hassle on processing the paperworks.
Compass part of my life...
Compass is a perfect company, I was for a month with and so incredible experience. Costumer service was sensational and the car provided was a perfect match with my requirements. I don't expect to take them anymore but definitely I recommend the greatest support and help. Seriously, you are going to get an amazing experience with Compass if you need them in your future.
The reviewer stated that an incentive was offered for this review
Can't recommend enough!
Unfortunatley I have had to use Compass twice, but each time they have made the drama so much easier. Clean, quality car delivered to my home on the same day, communication is clear and staff very professional and easy to deal with. I have no hesitation recommending Compass
Highly recommended easy to deal I’m very impressed thank you
Highly recommended easy to deal I’m very impressed thank you Compass are the service was seamless after having a accident i was pretty angry Compass provided me a car same day
truly first class
Compass was nothing but first class the service was seamless after having a accident i was pretty angry Compass quickly changed all that got a mint car and left happy.
Company was very easy to deal with and all my requirements met, the car I received was great, would certainly recommend Compass, made the ordeal of my car being damaged a little easier
Compass were very easy to deal with and very helpful. Everything was contactless and easy. Would definitely recommend them. I received a very comparable car to my own car. It was a very easy transaction.
Great friendly service
Clearly spoken and polite
Friendly and understanding
Vehicle was of great quality and met my expectations greatly
Very patient considering this was my first time dealing with loan cars
Would recommend to friends and family
Excellent Customer Service
Every conversation I had with a Compass representative was fantastic. Highly professional and organised process is very refreshing and a service I will recommend to others. Well done Compass. Cheers
Amazing customer service. After being rear ended we contacted our insurance company. After filling out paperwork Compass contacted us offering a like for like vehicle. The vehicle was delivered to our door on time and immaculate.
Great service Easy transaction
Everything went smoothly, they delivered vehicle as arranged. They handled the paperwork to claim from insurance company. I was extremely happy with all the paperwork ect being handled by them. The only small negative it that the windscreen had clearly been wiped over with a dirty cloth and I needed to then clean itTo have safe visuals.
OVERALL Very happy
Good to know you are there
A friend of mine referred me to Compass after my accident. I never knew there was such service. I don't have to worry about my car insurance not covering for hiring car any more.
Great Hire Car Experience
Was involved in a minor bingle, Compass contacted me after the Insurance company was notified- Offering a hire car service - Compass operator was professional in their communication, timely in their email responses- Upon collection of the hire car, it was cleaned on the Morning, giving me trouble free motoring for the next 6 days , whilst my car was repaired- Great Experience all round
The most helpful quickest nicest co oany to deal with!
We got rearended and had two babies in the backseat and Ben K. the branch manager was the most understanding empathetic, knowing and helpful person! Even after the accident he went (and still is) over and beyond to help us with everything! If you ever have to deal with them, you will be in good hands!
Great service and easy
I found this company as I was searching the internet. I was hit by an insured driver and I had no Insurance. They gave me a new Mercedes hatchback I loved it. I didn’t want to give it back! Great service and easy to deal with they saved me! Thank you
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