Best Accident Replacement Vehicle Rental

Based on 11,681 reviews
Location
Brand
Rating
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Carbiz

Carbiz 🏆 2026

5.0 
Summary
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Ruth O.QLD
 

After the accident to have a seamless car replacement was amazing - Maria M was perfect at explaining everything and the car was perfect Show details

Acorn Rentals

Acorn Rentals

4.9 
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Mieszko
  Verified

Accorn really helped me when I need a rental following a car crash where I was not at fault. They were proactive, communicative and everything went smoothly. Really highly recommended. Thank-you Acorn team. Show details

Right2Drive

Right2Drive

4.8 
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Kathy S.2 posts
  Verified

Im so happy with Right2Drive they have made the process so smooth from the begin of contact and when maria dropped the car off made sure I didn't… Read more

have any unanswered questions I would 100% recommend contacting them with your next insurance claim The car meet all my needs and they even fitted a baby seat for me Thanks Right2Drive

I’m In The Right

I’m In The Right

4.9 
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E HNSW2 posts
 

I just wanted to say a huge thank you to the team at I'm In The Right! The service I received was absolutely awesome from start to finish. Everyone… Read more

was so helpful (special thanks to Ross), knowledgeable, and genuinely caring. They went above and beyond to make sure everything was handled properly and that I felt supported throughout the whole process. It's rare to find a team that is both professional and so personally invested in helping their clients. I truly couldn't have done it without them. Highly recommend to anyone who needs reliable, outstanding service! ⭐⭐⭐⭐⭐

Compass

Compass

4.1 
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Kylie NixonNSW11 posts
 

Life savers literally..... I experienced the worst week losing my old dog, then to top it of the car i brought 6 months ago, got crashed into whilst… Read more

it was parked safely, ( like how does that even happen) but it does unfortuantly and me and my 4 yr old son had nothing till we claimed of NRMA which we all know can take a while and to be without a car until claim settled is just not something i could afford my son has medical appointments on the weekly and preschool and other appointments ....but compass showed up for our family that day, had a car within i'd say 30 mins to an hour for us i was too devastated to really function but they handled everything and i got to try out a 2025 car with all the new tech so extremly impressed by this company and highly reccommend them to everyone as it was effortless, easy and professional with great cars and they came and picked it up once cash arrived in my account from my house.. they made a bad situation so easy...i highly reccomend

IMOK Accident Replacement Cars

IMOK Accident Replacement Cars

3.1 
Summary
Alice Lane
  Verified

Incredible service! I was so stressed after the accident, but they reassured me that everything would be sorted. True to their word, a replacement… Read more

car was delivered the same day, and I drove it for weeks while my own car was in the shop. The whole process was completely free as promised. Thank you for making a stressful situation so easy.

Not At Fault Accident (NAFA)

Not At Fault Accident (NAFA)

5.0 
Summary
MarkVIC5 posts
 

Thanks Jason for excellent service – Thanks Jason for taking the time and making an annoying experience (The Accident) a better experience. It was a (is a) pain in the backside when… Read more

these things happen. Jason was very understanding, explained everything. We added things that were required that I had overlooked.

Not At Fault

Not At Fault

3.1 
Summary
Sarah WA2 posts
 

Indigovs and Compass are affiliates. Do not trust this company – Indigovs and Compass are affiliates. I searched for RAC Claims after a minor accident and inadvertently clicked on their ad number as it was the… Read more

first to appear in the search. They answered my call with the greeting 'claims dept'. I asked if they wanted my RAC policy number and they cleverly get you to give the details of the incident first, provide sympathy and then get your your personal details, I kept saying how I am fully insured on my RAC policy and if they could confirm but they avoid answering directly saying because it's not my fault I wont be charged etc don't trust this company. It was only when I spoke with the autoshop when they wanted to confirm my insurance and I advised it was arranged with RAC, the lovely lady at the autoshop warned me to contact RAC immediately as Indigo and Compass had intercepted my call (via the Google search). I contacted RAC and they confirmed that I had never spoken to them. When I contacted Indigo it was clear that it was all a scam I have sent them an email and I will be putting a complaint to DEPT of Consumer Protection.

Not My Fault

Not My Fault

2.5 
Summary
EmilyTAS
  Verified

Appalling customer service – Appalling customer service, did not receive the replacement car as promised. Numerous calls and on-line requests unanswered for days. Calls to their… Read more

1800/1300 numbers are through a third party call centre, standard response is “we will leave them a message” Suggest you try another company. Do not use Not My Fault

Keep Driving

Keep Driving

1.8 
Summary
Moo C.
 

Shocking – Shocking scam they took my car told me it was RAC then left me with no car over Christmas nightmare don't recommend absolutely not

Not My Fault Car Rental

Not My Fault Car Rental

No reviews
Summary
Easy Rent A Car

Easy Rent A Car

No reviews
Summary
My Car Now

My Car Now

No reviews
Summary
General Car Rentals

General Car Rentals

1.0 
Summary
Daphne d.
 

Not helpful – A last minute hire of a vehicle and a request for a $1000.00 security deposit upon arrive at the Cairns City depot left me in shock. I was told… Read more

because I was a first time local resident hirer a $1000.00 security deposit was required. I said when booking the vehicle it dis not state this only the hire cost. The man said it was in your email, yes but that is after you took my money. I called support explaining I could not tie up $1000.00 for 10 days but she said unfortunately you will not get your money back. Not very happy with this rental company, I have never been asked for $1000 security from other Cairns based vehicle hire companies. I do not recommend this business.

General Car Rentals
General Car Rentals    

Please note we are not based in Cairns and we… Read more