Best Accident Replacement Vehicle Rental

I had a crash and needed a new vehicle while mine was in for repairs. CarBiz contacted me in the morning the day after the accident and by that… Read more

afternoon one of their representatives Ethan had delivered me my temporary vehicle. The contact from them and all of the information was incredible. They have a large range of vehicles and their actions were super speedy and super helpful meaning I was able to get on with my day to day. A great car and a great buisness. I would absolutely recommend.

All good. The car I drove was a hybrid, and I wasn't familiar with certain instruments. Maybe an instruction manual could have been handy in the car for certain instruments. The hiring was organised by my mechanic. Show details

Told to bring certain information to the agreed meeting point. Not the correct information. I was approved as the not at fault driver. Also told I… Read more

could forward the rego docs during the hire, so your response below is inaccurate. Rego docs are not required to hire a vehicle, particularly given I have a letter accepting liability from the other drivers insurance. I walked 2 hours to get home. No offer of a lift from your representatives who delivered the vehicle. Would post 0 stars if possible. Do not deal with these people!

Oscar presented all the necessary information to me in a professional and courteous manner. Show details

Was provided a terrible vehicle (GWM truck - cheap, slow and dangerous) charged a $160 refuel charge when I returned it with the same amount of fuel it was dropped off with - Avoid these guys Show details

Incredible service! I was so stressed after the accident, but they reassured me that everything would be sorted. True to their word, a replacement… Read more

car was delivered the same day, and I drove it for weeks while my own car was in the shop. The whole process was completely free as promised. Thank you for making a stressful situation so easy.

Thanks Jason for excellent service – Thanks Jason for taking the time and making an annoying experience (The Accident) a better experience. It was a (is a) pain in the backside when… Read more

these things happen. Jason was very understanding, explained everything. We added things that were required that I had overlooked.

Indigovs and Compass are affiliates. Do not trust this company – Indigovs and Compass are affiliates. I searched for RAC Claims after a minor accident and inadvertently clicked on their ad number as it was the… Read more

first to appear in the search. They answered my call with the greeting 'claims dept'. I asked if they wanted my RAC policy number and they cleverly get you to give the details of the incident first, provide sympathy and then get your your personal details, I kept saying how I am fully insured on my RAC policy and if they could confirm but they avoid answering directly saying because it's not my fault I wont be charged etc don't trust this company. It was only when I spoke with the autoshop when they wanted to confirm my insurance and I advised it was arranged with RAC, the lovely lady at the autoshop warned me to contact RAC immediately as Indigo and Compass had intercepted my call (via the Google search). I contacted RAC and they confirmed that I had never spoken to them. When I contacted Indigo it was clear that it was all a scam I have sent them an email and I will be putting a complaint to DEPT of Consumer Protection.

Appalling customer service – Appalling customer service, did not receive the replacement car as promised. Numerous calls and on-line requests unanswered for days. Calls to their… Read more

1800/1300 numbers are through a third party call centre, standard response is “we will leave them a message” Suggest you try another company. Do not use Not My Fault

Shocking – Shocking scam they took my car told me it was RAC then left me with no car over Christmas nightmare don't recommend absolutely not