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Right2Drive

Little secret wonderful service

I never knew this service existed until I was in a accident having been potentially faced with no car for at least 3months my repairer recommendation right to drive. Honestly I was a little unsure to begin with as no one gives a cat without fees being paid up front but after calling it was clear there here to help. Had the car dropped off at my house and thankfully had my original 3month repair slashed to only a month they even collected the car after a call to say that it was no longer required.

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Received Booked Vehicle Yes

Made my life so much easier

Great company and very customer friendly. Great communication. Alleviated the stress of not knowing how I would get to and from, appointments, work, and seeing friends. Thank you so much, have told many people about the company and they, like me, didn't know about this service prior to my experience.

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Vehicle TypeKia Cerato

polite staff

customer service excellent staff were very helpful and polite witch is not always the case with some organisations these days
bond handled well
vehicle very good late model and clean
vehicle used by myself & wife for private use

Received Booked Vehicle Yes

100% satisfied customer experience from beginning to end, I would highly recommend

Recommended from my crash repairer. The process was so simple and the staff were so professional. It was nice to have a business look after you. There customer service was above what was expected from pick up to drop off.

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Vehicle TypeBarina
Received Booked Vehicle Yes

Perfect & Excellent Company

Customer Service team was very quick to sort out my loan car, even though the other party said they didn’t remember what happened. Car was delivered to me when I dropped my car off. Car did the job for what I needed and was the car I was expecting. Great work guys!!! Would use again

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Vehicle TypeHolden Barina
Received Booked Vehicle Yes

Fabulous company

I can’t believe the ease and efficiency of this company. Great to work with and do customer focused it’s a dream. I have given all my friends the information required.

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Received Booked Vehicle Yes

Right2Drive are the best

You can not go wrong with Right2Drive. They meet you wherever you need to collect the car, whether it be the panel beater or your place of work. The car is clean, and very new and they try to match your size of car with your own car. They check in with you regularly to make sure everything is okay and to monitor when you are likely to return the replacement vehicle. I would highly recommend them to anyone.

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Absolutely brilliant and such a relief to be able to go about your business with no dramas!

Great service, loved that they come to you. Everything was so straight forward and having the loan of a nice clean car that I did not have to pay for was brilliant! I loved the vehicle and it was great that I could continue to work and meet my other commitments without the dramas of begging and borrowing from friends etc.

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Received Booked Vehicle No, I received a better vehicle
1 comment
Hi Robyn, So happy we were able to help you and take some hassle out of the car accident. If you would like to stay in touch and help spread the word about Right2Drive, you can find us on Facebook. Kind Regards, Josh

Excellent Service!

This process was extremely easy and the staff were amazing to deal with.
Clear, simple explanation of how it works and what was required to make it happen.
A great vehicle was provided.
Highly recommended!

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Vehicle TypePeugeot 308
Received Booked Vehicle Yes
1 comment
Hi Kylie, We're delighted to hear you had an enjoyable experience with us. Thank you for recommending Right2Drive and helping us spread the word! If you haven't already, feel free to connect with us on Facebook. Kind Regards, Josh

This is a great way to keep moving without your own car

Excellent care taken by all staff to ensure our expectations were met. Replacement vehicle was perfect. As our company delivery vehicle was damaged the replacement vehicle helped us keep our business deliveries moving.

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Received Booked Vehicle No, I received a better vehicle
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Hi Nicholas, I am glad to hear Right2Drive was able to help you keep your business moving while your car was off the road. If you are happy to recommend Right2Drive, you can connect with us on Facebook and share our page with your family and friends. Kind Regards, Josh

Fantastic Service

I wasn't even aware this service existed until I needed it, but was grateful for the car being provided at the point where my car was dropped off, and it was the same car.

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Vehicle TypeKia Sportage
Received Booked Vehicle Yes
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Glad to hear you had a great experience with us Linda! If you ever need an accident loan car in the future we look forward to helping you. Kind Regards, Josh

Can't fault. Efficiency plus!

Before I had completed the police report following the accident, I had a phone call from Right2Drive, telling me that a car was ready for me, as soon as someone could bring me to them. Everything ran smoothly and with great efficiency. The loan car was in good clean condition on pick up and a joy to drive. On the day my own car was ready, the return process of the loan car was organised and also was smoothly attended to by the team with one of them accompanying me to pick up my car, and taking possession back of the loan car, from there. Highly recommended. Many thanks to all

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Hi Helen, Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on Facebook at https://www.facebook.com/right2driveptyltd/. Kind Regards, Josh

Very Good support!!

With stressful station after someone damage our car Rigth2Drive come with solution and help out with no car perspective.Customer service was exceptional and easy!Highly recommended .Thank you R2D !Minimum paper work nothing to hard for them.I was given nice clean car to drive until our car was at collision shop.

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Thanks for sharing a review - we appreciate it. Glad we were able to help you in your time of need and we thank you in advance for recommending Right2Drive to your friends and family. Kind Regards, Josh

Super easy to deal with.

Customer service was efficient and delivery of a current model car was punctual and included an excellent demonstration and blue tooth connection of my phone by the delivery person. The loan car was a pleasure to drive and I didn't want to take it back! Will recommend to everyone. Thank you.

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Vehicle TypeMitsubishi ASX
Received Booked Vehicle No, I received a better vehicle
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Hi Roxy, Thanks for your 5 star review! So glad to hear you had an amazing experience with us and that you are continuing to sing our praises. If you would like to stay in touch connect with us on our Facebook page, simply search Right2Drive Pty Ltd. Kind Regards, Josh

Perfect

The customer service was outstanding. Everything was handled quickly and efficiently. The vehicle provided was fantastic. It was clean. I would definitely recommend them. There was no cost to me.

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Vehicle TypeMitsubishi ASX
Received Booked Vehicle Yes
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Hi Judy, Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on Facebook at https://www.facebook.com/right2driveptyltd/. Kind Regards, Josh

Highly recommended, a first class solution

The team were punctual, communicated well and super helpful and the team went above and beyond. The car was really good, clean and ¾ full of petrol. There was no cost to me at all.

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Received Booked Vehicle Yes
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Thanks for the great review and offering to recommend us! If you like - we're on Facebook so you can connect with us and easily share our page with your friends. Kind Regards, Josh

No stress and so easy!

Customer service was exceptional and so easy! I was in a not at fault accident so no charge for me! I was given a vehicle that was in line with the vehicle that I own except better! I used the vehicle everyday to take my kids to school sports and family outings! You provided us with a stress free and very easy service that made an already stressful situation better! Thank you again! Highly recommend.

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Received Booked Vehicle No, I received a better vehicle
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Thanks for the fantastic review Jat! So happy we were able to help you and take some hassle out of the car accident. If you would like to stay in touch and help spread the word about Right2Drive, you can find us on Facebook. Kind Regards, Josh

Best support ever

Dropped my car at 9, Rang them at 9:30 , And I got their car at 9:55 ready to drive off . Minimum paper work , great happy and smiling field person. Highly recommended!!

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Vehicle TypeMitsubishi Outlander
Received Booked Vehicle No, I received a better vehicle
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Hi Rajaram, We're delighted to hear you had an enjoyable experience with Right2Drive. If you haven't already, feel free to connect with us on Facebook and share our page with your friends to help spread the word. Kind Regards, Josh

Easy car teplaced with decent car while my car was in for repairs. No headaches

Excellent customer service. Had decent car to drive while mine was in for repairs. Too easy. Highly recommended. Friendlu dtaff. Met my needs. Car deluvered to my home on time. Easy to communicator with them. No problems.

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Received Booked Vehicle Yes
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Thanks Elly for the 5-star review

Look no further

A no hassle replacement car that did not require me to go out of my way at all. The customer service was faultless and very friendly. Would definitely use again.

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Received Booked Vehicle No, I received a better vehicle
1 comment
Thanks Khalila! If you would like our free car accident guide you can download it here for your car http://bit.ly/2ZpfGnZ

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Questions & Answers

driving the right to drive car in a shopping centre yesterday and a 4 wheel drive reversed into me a I as I was stationery a I could not move on waiting for traffic in front of me. Big question what do I do as the other driver was at fault got is details and reporting to police this afternoon. I am so stressed recovering frm my accident last week I am not coping too well. The loan car came from regal crash iin s.a.
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Hi Doreen, Please do not stress about this. Right2Drive has a zero insurance excess which means you can drive our cars with peace of mind. Best thing to do would be to call the branch where you received the vehicle from. Or alternatively, if you would like, I can have our SA manager give you a call to talk you through what will happen next? If so, please email your contact details and any questions you may have to customercare@right2drive.com.au Kind Regards, Josh

After another not at fault accident , I applied online with Right2Drive but have had no response after nearly four weeks.I received a reference number by return email so my application has gone through.Because I needed to get a rental car organised as soon as possible , I have gone through another company who have approved a car for me once my car goes into the panel beaters , very disappointed Right2Drive , I thought you were better than that.
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I applied on line and received call back the following day. Car was delivered to my home that afternoon. Four days later i still could not provide other parties claim number right2drive extended loan for amother fve days at no cost. FantasticHi Andrew, I am so sorry to hear we didn't get in contact with you once you lodged an application. I would like to investigate why you never heard back from us. If you are able to send your contact details through to customercare@right2drive.com.au I will be able to look into the matter. Kind regards, Josh

I just submitted my review but didn't get time to upload any proof. What should I do?
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Hi Judy, Thank you for submitting a review! We appreciate it. If you would like to upload proof you can add a comment underneath your review (which I have now commented on) but I think your review is certainly praise enough. Totally up to you :) Kind Regards, Josh

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