- See all
- Yes (472)
- No, I received a worse vehicle (23)
- No, I received a better vehicle (273)
AmazingI was recently in a car accident my car isn’t driveable I contacted right2drive who were amazing Olivia is who I spoke to on the phone and she was amazing understood I needed a 7seater my hire car was delivered the next day by Roy and another male not sure on his name but both were fantastic I highly recommend this company Show details
GreatExtremely recommended to use Right to drive, special thankyou Omar Aslan for your service. Show details
Professional and upfront and honest business with no hidden fees or surchargesExcellent service, vehicle was dropped off to my front door and also collect from my address by a representative. The vehicle provided was above the expectations of what I thought I was going to receive. Would recommend this service to everyone I know. Thankyou for your help and support through my whole ordeal. Show details
Recommend to anyoneExtremely satisfied with all manner or service everyone was polite. The car was fantastic and immaculate. I really didn’t want to hand it back, but I would recommend them to anyone. Show details · 1
ExcellentThank you [Name Removed] for the best service I felt comfortable talking to you and was easy to deal with you Show details · 1
Amazing service!Easy and transparent process with fantastic and knowledgeable consultants to help get you back on the road. Show reply
Quick and easy!Loved the service easy to contact and a quick turn around Show reply
Extremely Amateurish behaviourI organised a loan car via Right2Drive. I have my claim number and other at fault drivers claim number. We are both with a GIO owned insurer.
Other driver found at fault, with claim and repairs approved with no excess for me.
Right to drive called and harrassed the other driver to admit liability for costs!! When they didn't want to speak to them, R2D asked me to get a "Letter of Liability" from the other drivers claim manager.
After spending 3 hours in the GIO phone system, GIO claim they would never discuss liability with a car rental co... Read morempany and they have never provided this information to Right 2 Drive and that Right 2 Drive are fully aware of this. I emailed this info back to right2drive. I chased up the status of my rental and right 2 drive have simply decided not to provide a car. No notification or any contact to advise me of this. Very amateurish and a total waste of time. Other reviews seem good, i must have drawn the short straw and got someone incompetent when i lodged my booking. Would not recommend.
Excellent serviceBrilliant service from Right2Drive. They dropped off and collected hire car from repair garage and where extremely helpful. Would definitely use ther service again. Show details · 1
Amazing service!The service was great, everyone I dealt with was so helpful and made the process easy. Applied online, they returned a call the next day, and was in a car a couple days after that. I have and will continue to recommend to everyone I know. Show details · 1
Wonderful site leadI had an issue with the hire car provided to me yesterday and within hours, Nathan, the site lead for Seven Hills, Penrith and Brookvale, responded and resolved my issue. When I went in to exchange my car, Nathan even came out to greet me. A 5 star service from Nathan, great job, keep up the good work bud....!! Show details · 1
Right2drive no fault car loan serviceI couldn’t fault Right2drive. They made it so easy and for me to be able to assume my normal life whilst having the inconvenience of my car having to be repaired. Delivered to my door on the requested day and picked up again once my own car was ready. Fantastic service and a great car. Thanks. Show details · 1
Wonderful customer service Rafael!I was patiently helped by Rafael with his amazing and understanding nature and customer service skills, made a stressful time a bit easier, was treated with the best demeanour and a pleasure to be served by him, I thank him for all his help! Show reply
Very professional serviceThe service was fabulous. Very professional and acted really promptly on my request. Everything was very smooth, except the initial computer online service. The customer service was great. Car suited my needs, clean and tidy. The drop off and pick up people were very helpful and polite. Explained everything I needed to know. Show details · 1
Good serviceDropped off the vehicle to my workplace on my requested time. Very easy to deal with, helpful, good advice. Picked off from the repairer, no hassle. Thanks for your service Show details · 1
Questions & Answers
Do we have to sign the right 2 drive agreement and authority to act ? looks very technical and like they could charge me for hire cost
You don't pay a cent because the charges are charged to the insurance company of the person who ia at fault, which is the other driver. You can't get a Right2Drive hire car if you are at faul... Read more
Hi . Can you please confirm that Right To Drive deals with the at fault party's insurance to receive payment and that there is NO COST whatsoever - the NO FAULT driver who is waiting for settlement and repairs to her car? And, I will not be expected to personally deal with the At Fault Driver's insurance, that this is all handled by you once you have all the required informationn?
In my experience, yes you are correct, you will not have to personally deal with the “at fault” drivers insurance company.
Hi I already fill the application form this morning for loan car and submitted as well got the email back saying someone will contact me shortly but nobody is contacted me till now.
Hi Manju, We apologise for the inconvenience caused due to the delay in contacting you regarding your application. Can you please email firstname.lastname@example.org with your booking reference numb... Read moreer and we will reach out to you. Thanks, The Right2Drive Team
- These cars are only provided to drivers who were not at fault during an accident
- The hire car is funded by the insurance company of the person who was at fault. If this person refuses to pay, then Right2Drive will not charge you for the rental costs.
- Apply for a loan online and Right2Drive will assess your application and determine your suitability.
- The cars are COVID safe, with fully sterilised interiors and disposable steering wheel covers.
Points of praise:
- For those who had booked a car after getting into an accident, Right2Drive’s efficient service alleviated a lot of stress.
- It was common for consumers to receive professional service by friendly staff members.
- Many reviewers were surprised to receive a better vehicle than they had initially booked.
Something to consider:
- If you were at fault, you’re not able to qualify for a loan car with Right2Drive.
|Accident Replacement Vehicle Rental
|Accident Replacement Vehicles
|Hire Vehicle type
|NSW, QLD, SA, VIC and WA
|2019, 2020 and 2021
Contact info for Right2Drive
- ABN: 13159590986
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