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Right2Drive

Prompt and efficient service!

From start to finish service was amazing. Staff were friendly and efficient. The whole experience was dealt with professionally. Pick and drop off of The was done with ease. Would definitely recommend Right To Drive.

Value for Money
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeHolden Barina
Received Booked Vehicle Yes

Thank you so much Right2Drive You save my day !

Great service.The car deliver to my house the same day I have the accident then come again to collect the car when the insurance matter was settled.Sue who delivered car was very helpful and friendly,she explain the paper works and answer any queries that I asked.As I need the car to pick up my grandchildren from school and Day Care I'm glad that I have the car the same day.Kelvin

Customer Service
Vehicle Condition
Received Booked Vehicle Yes

An outstanding company, with fantastic customer service.

I found this company to be very helpful, friendly, and very accommodating to my requirement of vehicle needed, and would definitely recommend them.
Their customer service was excellent from my first phone call, and all the way through to collecting it from my place of work.
I had not know of this company before my daughter had told me that she had used them,...I'm so glad she referred them to me. They are an outstanding company.

Booking Process
Vehicle Condition
Received Booked Vehicle No, I received a better vehicle

Perfect

Very good service. Just gave them a call and car was at my doorstep in minutes without any drama. David was really nice guy who helped me with everything required docs

Value for Money
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeKia Cerato
Received Booked Vehicle No, I received a better vehicle

Absolutely amazing

Highly recommend this company to anyone requiring this service. From the minute I made the call to finally having the car collected from me.
They were friendly, helpful, fast responding and a total pleasure to deal with.

Value for Money
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeCaptiva
Received Booked Vehicle Yes
1 comment
Hi Tanya, Thanks for your terrific review! I am so glad you had a great experience with Right2Drive. If you like - we're on Facebook so you can connect with us and easily share our page with your friends. Kind Regards, Josh

The team I had was very useful and top of line they were the best of all and helped me in every steps.

The customer service was A1 from day one.
They dealt with all the documents that I don't had to go trough nightmares.
The vehicle was top of line and it was very good for my family.
I used it for personal use and it was very nice vehicle to drive around with it.

Value for Money
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeHyundai Elantra
Received Booked Vehicle Yes
1 comment
Hi Bashir, Thanks for your terrific review! I am delighted to hear our team were able to help you whilst providing a great experience. If you are happy to recommend Right2Drive, you can connect with us on Facebook and share our page with your family and friends. Kind Regards, Josh

Prompt assistance, delivered to my door - literally!

My crash repairer organised Right2Drive for me, and the car was literally delivered to me on the day I had the accident. The process was so smooth and simple; such a fantastic organisation (and crash repairer!)... I barely lifted a finger!

Value for Money
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeHyundai Santa Fe
Received Booked Vehicle No, I received a better vehicle
1 comment
So glad to hear you had an amazing experience with us and that you are continuing to sing our praises. If you would like to stay in touch connect with us on our Facebook page, simply search Right2Drive Pty Ltd. Kind Regards, Josh

Great company & workers

I had phoned another company who let me down but not Right2Drive there were easy to deal with & come up with the goods great customer service when you're needing help good replacement car

Value for Money
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeHyundai Sonata
Received Booked Vehicle No, I received a better vehicle
1 comment
Hi Jock, We're delighted to hear you had an enjoyable experience with Right2Drive. If you haven't already, feel free to connect with us on Facebook and share our page with your friends to help spread the word. Kind Regards, Josh

I was very impressed

the customer service ,and answers to my questions , were very helpful and reassuring.
the vehicle was very clean and well maintained , and was used to meet my needs without any problems.

Customer Service
Booking Process
Vehicle Condition
Vehicle TypeKia Cerato
Received Booked Vehicle No, I received a better vehicle
1 comment
Thanks for your 5 star review. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on Facebook at https://www.facebook.com/right2driveptyltd/. Kind Regards, Josh

A fantastic service that everyone should know about

A great company that were reliable, easy to use and would highly recommend. They made the situation at hand so much easier to deal with. If only I had known about them from the start of the process

Value for Money
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeKia Sportage
Received Booked Vehicle No, I received a better vehicle
1 comment
Thanks for the great review and offering to recommend us. Glad we were able to help you in your time of need. If you haven't already, feel free to connect with us on Facebook and share our page with your friends to help spread the word. Kind Regards, Josh

Perfect service, Friendly easy

Great service. So easy and hassle free I will use it again. Not happy that this survey is forcing me to use min 30 words jhvjhjlh jlhljkh v;kb;k bk;jb klb

Value for Money
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
1 comment
Hi Jason, So happy we were able to help you and take some hassle out of the car accident. If you would like to stay in touch and help spread the word about Right2Drive, you can find us on Facebook. Kind Regards, Josh

this was quite a very good experience.

great customer service, didn't have too many choices regarding vehicles! Yes it was nice to have a car! Can feel the difference now being without one!I will recommend by word of mouth to whoever!

Customer Service
Received Booked Vehicle No, I received a better vehicle
1 comment
Hi Alex, Glad we were able to help you in your time of need and we thank you in advance for recommending Right2Drive to your friends and family. Kind Regards, Josh

A great service experience

Friendly and helpful. Answered all my questions. Made the process as simple and easy as possible. The vehicle was clean and in good condition and was perfect for my particular requirements.

Value for Money
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
1 comment
Hi Kaz, Thanks for sharing a review - we appreciate it. Glad to hear you had a great experience with us. Connect with us on Facebook if you like, search Right2Drive Pty Ltd. Kind Regards, Josh

Simply a great experience

Customer service was second to none in my opinion . I did not know what type of vehicle I was going to get and was pleased to see the car I got , wow what a nice machine . It was used for personal use ans met all my needs perfectly . Very happy with it indeed .

Value for Money
Customer Service
Vehicle Condition
Vehicle TypeKia Optima
1 comment
Hi Daniel, We're delighted to hear you had an enjoyable experience with Right2Drive. If you haven't already, feel free to connect with us on Facebook and share our page with your friends to help spread the word. Kind Regards, Josh

Terrific Service !

Al-round great experience, friendly, helpful and punctual staff.
Finding me the right car to suit my particular needs with a husband in a wheelchair and a very elderly father was no trouble at all for them, which was much appreciated.
This also made being without my own car for over 6 weeks so much easier and less stressful .
Highly recommend Right2Drive. Keep up the good service !!

Value for Money
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeKia Sportage
Received Booked Vehicle Yes
1 comment
Hi Debra, Thanks for your terrific review! I am delighted to hear our team were able to help you whilst providing a great experience. Glad we could take some hassle out of the accident after your car accident. If you like - we're on Facebook so you can connect with us and easily share our page with your friends. Kind Regards, Josh

Trust all these good reviews. This service is on next level.

It is not the usual car hire service. I was scared of the insurance charges or what if at fault party doesn't pay for the car hire. I was simply told there are 0 charges. Couldn't believe it until the whole process was over. If they do come up with any charges I will update the review.

Value for Money
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeHyundai Sonata
Received Booked Vehicle No, I received a worse vehicle
1 comment
Hi Amaninder, Glad to hear you had a great experience with us. We do offer a zero insurance excess while our client is in our car provided our client does not act fraudulently or illegally. So you can drive with peace of mind while in one of our vehicles. If you ever need an accident loan car in the future we look forward to helping you. Kind Regards, Josh

Stellar service.

We got mucked around by another company our repairer recommended. Right2drive sorted us out quickly and easily, we were so impressed by their service. Thanks so much for helping us get on with our business while our car was out of action.

Value for Money
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeHolden Colorado
Received Booked Vehicle Yes
1 comment
Hi Shannan, Thanks for your 5 star review. Glad we were able to help you in your time of need and we thank you in advance for recommending Right2Drive to your friends and family. If you would like to stay in touch connect with us on our Facebook page, simply search Right2Drive Pty Ltd. Kind Regards, Josh

Simply perfect!

Everything was perfect, from the customer service to vehicle they gave me. Were very quick to get a car out to me, and was able to get the car once I had finished with it!

Value for Money
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeMitsubishi ASX
Received Booked Vehicle No, I received a better vehicle
1 comment
Hi Stacey, We are delighted to hear our team were able to provide a great experience. If you are happy to recommend Right2Drive, you can connect with us on Facebook and share our page with your family and friends. Kind Regards, Josh

Couldn't fault anything!

From the word go, everything was easy. Helpful and friendly staff. Car was available straight away. Picking up and dropping off was easy. Car was similar to mine. Would have been stuck for 2 weeks without a car through no fault of my own. Would highly recommend Right2Drive to anyone involved in a not at fault accident. So glad I heard about this company! You have made a stressful time a little easier. Thank you Right2Drive :)

Customer Service
Vehicle Condition
Received Booked Vehicle Yes
1 comment
Hi Sandra, Thanks for taking the time to leave a review - we appreciate it. So happy we were able to help you and take some hassle out of the car accident. If you would like to stay in touch and help spread the word about Right2Drive, you can find us on Facebook. Kind Regards, Josh

The service was amazing !

Right2Drive was a saviour for me! I was helpless without a car for an accident which I didn't cause, but Right2Drive was there for me and I received a replacement vehicle with minimum effort.
Thank you Right2Drive :)

Value for Money
Customer Service
Vehicle Condition
Received Booked Vehicle Yes
1 comment
Hi Nash, Thanks for your fantastic review! So happy we were able to help you and take some hassle out of the car accident. If you would like to stay in touch and help spread the word about Right2Drive, you can find us on Facebook. Kind Regards, Josh

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Questions & Answers

driving the right to drive car in a shopping centre yesterday and a 4 wheel drive reversed into me a I as I was stationery a I could not move on waiting for traffic in front of me. Big question what do I do as the other driver was at fault got is details and reporting to police this afternoon. I am so stressed recovering frm my accident last week I am not coping too well. The loan car came from regal crash iin s.a.
1 answer
Hi Doreen, Please do not stress about this. Right2Drive has a zero insurance excess which means you can drive our cars with peace of mind. Best thing to do would be to call the branch where you received the vehicle from. Or alternatively, if you would like, I can have our SA manager give you a call to talk you through what will happen next? If so, please email your contact details and any questions you may have to customercare@right2drive.com.au Kind Regards, Josh

After another not at fault accident , I applied online with Right2Drive but have had no response after nearly four weeks.I received a reference number by return email so my application has gone through.Because I needed to get a rental car organised as soon as possible , I have gone through another company who have approved a car for me once my car goes into the panel beaters , very disappointed Right2Drive , I thought you were better than that.
2 answers
I applied on line and received call back the following day. Car was delivered to my home that afternoon. Four days later i still could not provide other parties claim number right2drive extended loan for amother fve days at no cost. FantasticHi Andrew, I am so sorry to hear we didn't get in contact with you once you lodged an application. I would like to investigate why you never heard back from us. If you are able to send your contact details through to customercare@right2drive.com.au I will be able to look into the matter. Kind regards, Josh

I just submitted my review but didn't get time to upload any proof. What should I do?
1 answer
Hi Judy, Thank you for submitting a review! We appreciate it. If you would like to upload proof you can add a comment underneath your review (which I have now commented on) but I think your review is certainly praise enough. Totally up to you :) Kind Regards, Josh

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