2Right2Drive

Right2Drive

 Verifiedright2drive.com.au
2Right2Drive
4.8

1,990 reviews

PositivevsNegative
95% · 1,882101 · 5%
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Received Booked Vehicle
  • Yes
  • No, I received a worse vehicle
  • No, I received a better vehicle
Value for Money
4.7
Transparency
4.7
Customer Service
4.7
Booking Process
4.8
Vehicle Condition
4.8
Impressive customer service
Easy booking process
No branch in Canberra

Reviews

1,990 reviews
Barry O.
Barry O.Perth, WA3 posts
 

Best company I have ever dealt with

This company goes beyond all expectations, providing the best service to victims of not at fault car accidents.
They provide exceptional service above and beyond, thankyou so much for your help. Show details ·  1
Adria sherman
Adria shermanSouth East Queensland, QLD3 posts
 

So great

It was easy, seamless and friendly from start to finish. No hidden fees at all. Show details ·  1
Sera G.
Sera G.Greater Melbourne (Outer), VIC2 posts
 

10/10 best hire car company

Best service to use if you are not at fault.
Customer Service was amazing from start to finish.
I recommend this company if you ever need a hire car after an accident. Show details ·  1
Lexie James
Lexie James
 

An overall very satisfying experience

I really appreciated the excellent communication skills of the Phone team. The process was streamlined and efficient, the car was immaculate and the delivery driver was a breeze to deal with. Show details ·  1
Joanne P.
Joanne P.Wheatbelt, WA
 

Loan Car after accident that was not my fault

Excellent service with wonderful staff! Near new car loaned to us. Tobias was wonderful in explaining everything to us and even took time out to set up my daughters phone to Apple Car Play! Show details ·  1
arthur
arthur
 
Customer Service
Booking Process
Vehicle Condition
lloydremedio
lloydremedio
 

Not available to NT residents

Right 2 Drive does not cover Alice Springs particularly the Northern Territory drivers
Customer Service
Right2Drive
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Unhappy customer
Unhappy customer
 

Found help when I really needed it

Was involved in an accident that was not my fault my insurance did not cover car hire I remembered a radio advert for Right2Drive. I filled out the application and the rest was so easy. I received a car that matched mine, it was clean and delivered to me. The customer service was outstanding. Returning the car was again easy. I would highly recommend to anyone. Show details ·  1
Bill
Bill3 posts
 

Attempt to collect banking and personal details, pretending to be my insurer

Dodgy company impersonating my insurer, and offering free loan car. Only to be pressured into hiring a car. Legitimate company with dodgy practices.
Reported scam to ACCC
Customer Service
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bill
billGreater Melbourne (Outer), VIC3 posts
 

What a pleasure

Highly recommend this organisation very pleasant experience recommend to all Show details ·  1
Jean T.
Jean T.
 

Best customer service and care

Kevin and Wayne were amazing!! Absolutely amazing customer service no request was too hard even exchanging my vehicle to suit my 87 year old mother!! Just such a wonderful experience all round at such a difficult time thank you for the wonderful service Show details ·  1
Marty J
Marty JSydney, NSW
 

Great experience!

I had a great time utilising Right2Drive motor vehicles. Very reliable and great service operators and explained everything well. Highly recommend this company to anyone who is not at fault driver and can use the motor vehicles until your own personal car is ready to be collected. Show details ·  1
Value for Money
Booking Process
Vehicle Condition
Natalie Beasley
Natalie Beasley6 posts
 

DO NOT CHOOSE RIGHT TO DRIVE

Right to drive are all nice friendly and even bring the car to you at the beginning. But if you miss a phone call from them they will ask for their car back. Not so friendly after all. Then they will lie to you with one person from the company giving the excuse if they want the car back because they won’t be renewing their contract or renewing the lease on the particular car in question and another person saying something else all together.
Quite dodgy to be honest.
Advice to not use this company at all! They are dodgy to say the least. Show details
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Amanda Y.
Amanda Y.South East Queensland, QLD
 

10 out of 10

Such a fantastic service, friendly and helpful staff. 10 out of 10. Thankyou for making a difficult situation be so easy !! Show details ·  1
Ella
EllaMetropolitan Adelaide, SA2 posts
 

Great

Easy, fast, great service, very helpful. 100% I would recommend Show reply

Questions & Answers

crashpro
crashpro

Is right2drive CUSTOMER SERVICE +1 (805)-3O8 OO4O right2drive PHONE NUMBER +1 (805)-3O8 OO4O ??
Is right2drive CUSTOMER SERVICE +1 (805)-3O8 OO4O right2drive PHONE NUMBER +1 (805)-3O8 OO4O ??

Lana
Lana

Do we have to sign the right 2 drive agreement and authority to act ? looks very technical and like they could charge me for hire cost

Leanne Clarke
Leanne Clarke  
Maike
Maike

Hi . Can you please confirm that Right To Drive deals with the at fault party's insurance to receive payment and that there is NO COST whatsoever - the NO FAULT driver who is waiting for settlement and repairs to her car? And, I will not be expected to personally deal with the At Fault Driver's insurance, that this is all handled by you once you have all the required informationn?

Richard
Richard  

In my experience, yes you are correct, you will not have to personally deal with the “at fault” drivers insurance company.

See all Right2Drive questions

Details

Features:

  • These cars are only provided to drivers who were not at fault during an accident
  • The hire car is funded by the insurance company of the person who was at fault. If this person refuses to pay, then Right2Drive will not charge you for the rental costs.
  • Apply for a loan online and Right2Drive will assess your application and determine your suitability.
  • The cars are COVID safe, with fully sterilised interiors and disposable steering wheel covers.

Points of praise:

  • For those who had booked a car after getting into an accident, Right2Drive’s efficient service alleviated a lot of stress.
  • It was common for consumers to receive professional service by friendly staff members.
  • Many reviewers were surprised to receive a better vehicle than they had initially booked.

Something to consider:

  • If you were at fault, you’re not able to qualify for a loan car with Right2Drive.
CategoryAccident Replacement Vehicle Rental
Service TypeAccident Replacement Vehicles
Hire Vehicle typeCars
Locations NSW, QLD, SA, VIC and WA
Awards 2019, 2020 and 2021
Visit official website

Contact info for Right2Drive

  • ABN: 13159590986

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