??!

Great product and great communication

A friend told me about this service and in 2 days they had a car ready for me. Delivered to my house, support called me every now and then to check up and make sure things were going well. And besides the fuel I used no charge whatsoever. Was a great experience and would recommend it highly.

Value for Money
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
1 comment
Hi Alex, Thanks for your terrific review! I am delighted to hear our team were able to help you whilst providing a great experience. If you would like to stay in touch and help spread the word about Right2Drive, you can find us on Facebook. Kind Regards, Josh

Outstanding service from start to finish

I was involved in an accident (not my fault) and insurance paid for it. from the moment I need to ask questions to the day that they came to pick up the car hire car. they were brilliant. Isabella was very helpful and made the process so easy with a difficult case (insurance car). thankyou. I will be one of your biggest supporters.
keep up the great work.

Customer Service
Booking Process
Vehicle Condition
Vehicle TypeHolden Astra
Received Booked Vehicle Yes
1 comment
Hi Sharon, We're delighted to hear you had an enjoyable experience with Right2Drive. If you would like to stay in touch connect with us on our Facebook page, simply search Right2Drive Pty Ltd. Kind Regards, Josh

An Amazing Service

This service was amazing in its response time, its helpfulness and staff.
Getting little support from the insurance company having Right 2 Drive made not having my car so much easier.

Value for Money
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle No, I received a better vehicle
1 comment
Hi Kate, Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on Facebook at https://www.facebook.com/right2driveptyltd/. Kind Regards, Josh

Highly Recommended

Customer service was very efficient. Was given a loan car that exceeded my expectations, one problem with the loan car was i had to give it back, it was very economical. Would highly recommend right2drive to anyone needing a loan car after an accident.

Value for Money
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle No, I received a better vehicle
1 comment
Hi Tony, Thanks for your great review and offering to recommend us. If you like - we're on Facebook so you can connect with us and easily share our page with your friends. Kind Regards, Josh

Almost too good to be true!

They delivered the car Christmas Day, the same day of the accident. They were all amazing to deal with and I have been telling everyone about Right2Drive and will continue to. Sounded to too good to true to have a car delivered and picked up and Right2Drive deal with the insurance company but they did, it’s true!!

Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle No, I received a better vehicle
1 comment
Hi Carine, Thanks for your terrific review! I am delighted to hear our team were able to help you whilst providing a great experience. If you haven't already, feel free to connect with us on Facebook and share our page with your friends to help spread the word. Kind Regards, Josh

Very impressed with the team at Right2Drive!

Very impressed with the team at Right2Drive!

This clean, modern, comparable car was brought to me at my work location in the city, and they were so flexible to work around my meetings! Then, picked up from my home location when I got my own vehicle back.

Really appreciated that the vehicle came with a $0 excess insurance in case something happened!

Love your work Right2Drive!

Value for Money
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
1 comment
Hi Michael, So glad to hear you had an amazing experience with us and that you are continuing to sing our praises. Thank you for recommending Right2Drive and helping us spread the word! Kind Regards, Josh

So straight forward

So quick and easy to get a car out to cover our loss when we weren't at fault. So nice that someone has our back when our insurer doesn't. Have told every one of my positive experience. Should be your first call after your insurer is they aren't going to give you a car.

Value for Money
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle No, I received a better vehicle
1 comment
Hi Tim, We're delighted to hear you had an enjoyable experience with Right2Drive. Glad we were able to help you in your time of need. If you haven't already, feel free to connect with us on Facebook and share our page with your friends to help spread the word. Kind Regards, Josh

Unprofessional

I was involved in an accident where the at fault driver didn't have Insurance, was referred to Right2Drive by the amazing Smash repairer and was told by Right2Drive they could only provide a car for 3-5 days, because of the circumstances. I received a confirmation email to get the car the next day at 1pm, so I rescheduled my work appointments and then at 11am on the day of pick up I was called and informed that in fact I was not eligible because they couldn't recoup the costs because the other driver didn't have insurance.
Not happy Jan

1 comment
I am sorry to hear you haven’t had a pleasant experience with us. I would like to get a better understanding of what has happened. Are you able to please email me your full name and contact details at customercare@right2drive.com.au so I can look into your file and come back to you? Kind Regards, Josh

Easy with one phone call.

The service was was great from the word go. Hassle free, meet them at my repairer to drop my car off and drove away in a nice car. Top service.

Value for Money
Customer Service
Received Booked Vehicle No, I received a better vehicle
1 comment
Hi Darren, So happy we were able to help you and take some hassle out of the car accident. If you would like to stay in touch and help spread the word about Right2Drive, you can find us on Facebook. Kind Regards, Josh

Easy and Hassle Free!

Such a quick and easy process, I called Right2Drive and had a car in my driveway when I got home. Having a car accident 2 weeks before Christmas is not ideal, but Right2Drive was my saviour! They provided a car very similar to the one I own and looked after all the details for me. Then when my car was ready to be picked up, they met me at the repairers and took the car back! Super easy and excellent service!

Value for Money
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeKia Cerato
Received Booked Vehicle Yes
1 comment
Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on Facebook at https://www.facebook.com/right2driveptyltd/. Kind Regards, Josh

Fantastic service by the R2D team at Albion Park.

From the very first enquiry the team was helpful. Replacement car was delivered to me on time and collected once my car was repaired.
The entire process was seamless for me and they handled everything.

Customer Service
Booking Process
Vehicle Condition
Vehicle Type2016-2018 Holden Spark
Received Booked Vehicle Yes
1 comment
Hi Andy, We're delighted to hear you had an enjoyable experience with Right2Drive. If you haven't already, feel free to connect with us on Facebook and share our page with your friends to help spread the word. Kind Regards, Josh

Fantastic service when most needed

Extremely happy with Right 2 Drive, I rang them at 9am and had a car delivered to me in the southern suburbs that
very afternoon. Nothing to pay and no excess should I have been unfortunate to be involved in another accident. Highly recommend this business.

1 comment
Hi Terri, Thanks for the great review and offering to recommend us. If you like - we're on Facebook so you can connect with us and easily share our page with your friends. Kind Regards, Josh

Great service from Peakhurst branch

Very efficient, quick and friendly service, made a stressful accident a lot easier to handle. Car was delivered in the afternoon of accident so I was back on the road quickly.

Value for Money
Customer Service
Received Booked Vehicle Yes
1 comment
So happy we were able to help you and take some stress out of the car accident. If you would like to stay in touch and help spread the word about Right2Drive, you can find us on Facebook. Kind Regards, Josh

Helpful

Right2drive were helpful and easy to deal with. liked the fact that they deliver the car to your location for pick up.

1 comment
Hi Bec, Glad to hear you were happy with the service you received from us! If you are happy to recommend Right2Drive, you can connect with us on Facebook and share our page with your family and friends. Kind Regards, Josh

Lifesavers

My Mother-in-law told me about this company so I rang my insurance and within a couple of hours I received a phone call from a lovely lady to say I would have a car delivered to me the next day . I filled out some paperwork and that was it. I was worried how I would get to my hospital appointments but thanks to Rights to drive my worries had gone, I would recommend this service to anyone who was at no fault . They are great people to deal with so helpful from start to finish . Thank you Guys you are certainly Life Savers.

1 comment
Hi Cher, Thanks for your 5 star review! I am delighted to hear our team were able to help you whilst providing a great experience. If you would like to stay in touch connect with us on our Facebook page, simply search Right2Drive Pty Ltd. Kind Regards, Josh

So good to be able to have a car while mine was being fixed.

We had insurance with NRMA to have a car. The gentleman who brought the car to me was efficient, courteous and helpful, which was much appreciated, especially after the upset of an accident that was not my fault.

1 comment
Hi Carol, Glad to hear you had a great experience with us. If you like - we're on Facebook so you can connect with us and easily share our page with your friends. Kind Regards, Josh

Highly recommended. I was referred by my son and I will tell anybody and everybody about this service. A+++++ service

Customer service was A1 all paper work was done at my home.
Everything from having the car delivered to my home to dropping the car back to my preferred repairer when mine was fixed was great.
I had the car during the Christmas break. The car was a very good little run about great on fuel.

Value for Money
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
1 comment
Hi Loretta, Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on Facebook at https://www.facebook.com/right2driveptyltd/. Kind Regards, Josh

Saved my bacon!!

I was crashed into 1.5 weeks before Christmas, and within 2 hours of filling in the application I was provided with a car - I was astounded! They were so helpful and easy to deal with, I'm so glad I found this amazing service.

Value for Money
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle No, I received a better vehicle
1 comment
Hi Rhi, We're delighted to hear you had an enjoyable experience with Right2Drive. If you haven't already, feel free to connect with us on Facebook and share our page with your friends to help spread the word. Kind Regards, Josh

The Right2Drive Just Fine

Our repairer recommended Right2Drive the supplied a replacement car and did all the necessary organisation for us with the insurance company. The replacement, a Renault Clio, met our needs and caused no problems. Pick up and return was easy.

Vehicle Condition
1 comment
Hi Phillip, I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on Facebook at https://www.facebook.com/right2driveptyltd/ Kind Regards, Josh

do not stop

Excellent service ,,,this company will go place if they keep this up,,,the ladies are professional and no issues from start to finish.. from delivery to pick up ..keep it up and all the best for the future,,,

Value for Money
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
1 comment
Hi Sam, Thanks for sharing a review - we appreciate it. So glad to hear you had an amazing experience with us and that you are continuing to sing our praises. If you would like to stay in touch connect with us on our Facebook page, simply search Right2Drive Pty Ltd. Kind Regards, Josh

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Questions & Answers

driving the right to drive car in a shopping centre yesterday and a 4 wheel drive reversed into me a I as I was stationery a I could not move on waiting for traffic in front of me. Big question what do I do as the other driver was at fault got is details and reporting to police this afternoon. I am so stressed recovering frm my accident last week I am not coping too well. The loan car came from regal crash iin s.a.
No answers

After another not at fault accident , I applied online with Right2Drive but have had no response after nearly four weeks.I received a reference number by return email so my application has gone through.Because I needed to get a rental car organised as soon as possible , I have gone through another company who have approved a car for me once my car goes into the panel beaters , very disappointed Right2Drive , I thought you were better than that.
2 answers
I applied on line and received call back the following day. Car was delivered to my home that afternoon. Four days later i still could not provide other parties claim number right2drive extended loan for amother fve days at no cost. FantasticHi Andrew, I am so sorry to hear we didn't get in contact with you once you lodged an application. I would like to investigate why you never heard back from us. If you are able to send your contact details through to customercare@right2drive.com.au I will be able to look into the matter. Kind regards, Josh

I just submitted my review but didn't get time to upload any proof. What should I do?
1 answer
Hi Judy, Thank you for submitting a review! We appreciate it. If you would like to upload proof you can add a comment underneath your review (which I have now commented on) but I think your review is certainly praise enough. Totally up to you :) Kind Regards, Josh

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