Crumble Air Fryer
Verified7 reviews
- Daily
Smell and taste of the new air fryer sticks around for a long time and does not crisp things up. And has just shat itself 3 1/2 months in. Show details
The vintage vibes, awesome colours to choose from (I got the broccoli green) and good design are what drew me to this air fryer. I wanted one that I didn’t have to pack away all the time and this air fryer sits proud as punch on my kitchen bench full time. I use it almost daily and have cooked various proteins of various sizes to perfection in… Read more
it. It heats up fast and cooks evenly.
Clean up it super quick and easy, even more so if you use their paper liner trays - then clean up is seconds. I cannot recommend the crumble air fryer enough.
The air fryer works great simple and easy to use. Its super easy to clean. And the crumble staff are super helpful and sort thing out fast.
While it is aesthetically the most beautiful looking air fryer, mine just stopped working 3 months after purchase. And then the trouble began. Worst customer service EVER. Promises broken. Frustrations. I would have been happy with a replacement but they would not give me the same Marshmallow colour that was only bought to match my kitchen. It took 4 months to finally just get my money refunded. Show details
I emailed them 3 weeks ago to return the airfryer. I have had one response amongst my 4 emails to them. Terrible customer service. The unit itself is too small and I don't see a benefit in a smaller oven that still takes the same amount of time. Show details
Unit was great for a few weeks then failed. They have now gone silent and are not responding to our requests for a replacement. Very disappointing considering the premium cost of the item. Show details
Faulty product, deceptive review practices, poor service: It was late arriving and has only been used for around 2.5 months. It’s not used more than once a week on average and has already failed. Crumble sought a product review from me and I gave… Read more
it 3 stars: I cited rusting screws on the basket and staining on the unit. Crumble responded that they would replace the basket but it never arrived. The unit then started intermittently shutting off before the timer was done. Crumble said they would replace the unit. I sent it back and they advised it would be refunded back to me, and then later retracted the refund comment and affirmed it would be a replacement only - a timeframe for which they cannot provide.
Since sending it back, I’ve discovered the rusting screws on the unit have caused stains on my kitchen bench. I also cannot locate my polite and honest review on their website - in hindsight I should have been immediately concerned about possible review gate keeping. I am considering making a complaint about misleading conduct, which is against consumer law in Australia.
Follow-up · The initial fault was the rusting screws, followed by the unit intermittently shutting off. The replacement was sent a couple of days after I confirmed my return had arrived. I requested a refund due to the staining it caused on my bench and they quickly refused and shipped a replacement. After a few weeks they replied to my query about why my… Read more
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