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Philips Premium Digital Airfryer
Compact Digital HD9643/17, XXL Digital HD9651/91, XXL Digital HD9650/93, etc...Reviewer Photos & Videos
Darren P.Hunter Region, NSW
Repeated failures
To prospective buyers be warned the electronics in the air fryer cannot handle the heat owned it for approximately 8 months and main PCB had to be replaced it was ok for 8 months and again main computer failed for a second time in just 18 months I would not recommend this unit to anyone not for the price you pay for it
Purchased in September 2019 at eBay for $360.00.
1 comment
RAJGreater Melbourne (Inner), VIC
Dont waste your money
I wasted my money for this airfryer. It started to peel off next day after buying it although we use it very carefully. They used cheap material and sold it in high price. I cant see any advantages above the one from kmart. It made of plastic which the company tries to hide on advertisement. I was looking for material before buying wasn't able to find. I thought it is from metal but it is made of plastic. I waited for ages to buy it on sale and when I applied for 50$ bonus the company make excuses to not return 50$ to me. The worst experience ever with Philips. I will never buy fro this company again. Trust me there are many brands better and healthier
Purchased in December 2020 at David Jones for $439.00.
1 comment
Philips S.Philips
Hi there, thanks for sharing your review. We're sorry to hear that your experience wasn't what you hoped it to be. Feel free to reach out to us on Facebook and/or Twitter (@PhilipsCare) for further as...
Read moresistance. Alternatively, you can contact our support team by phone on: 1300 363 391. Kind regards, The Philips Australia TeamAlex131Metropolitan Adelaide, SA
- 4 reviews
Great addition to the kitchen
Picked up this machine right at the start of the covid pandemic.
It was a saviour for our house of 4 kids, as we had so many uses for this machine.
The air fryer has plenty of room, and with the additional party kit (extra cost) it can really utilise the space.
Cleaning is easy, and parts come apart with ease.
Pizza and chips are crispy, meat juicy and tender, and the party pies are perfect.
I would recommend this air fryer to anyone who needs a larger than standard air fryer.
Purchased in April 2020 at Harvey Norman for $488.00.
Find out how Philips Premium Digital Airfryer compares to other Air Fryers
Know better, choose better.
Mal
- 2 reviews
It's still working well after more than 2 years
I can't speak highly enough about this product. I'm horrified how much oil comes out or supermarket chips or reheating KFC. Easy to cook a chicken and just enough room for road potatoes. The solid basket bought separately saves cleaning a lot and cooks cakes and bacon and eggs pie etc so quickly. An amazing product!
Purchased in March 2018 for $399.00.
1 comment
Philips S.Philips
Hi there Mal,
Thank you so much for the kind words! We're truly happy to hear you like the AirFryer so well. May many delicious meals come your way! If you ever have any questions, or feedback feel f...
Read moreree to reach out to us at 1300 998 851 (Australia) or 0800 836 761 (New Zealand), from Mondays to Saturdays: 7:00 am - 7:00 pm EST. Happy cooking!CherryPerth, WA
- 2 reviews
- 1 like
Excellent, quick and efficient cooking.
Very happy with this purchases. Bought it on sale from Costco $379.99 two weeks ago. I have been use it almost everytime I cooked (I only cook about 3 time a week).
Breakfast I use it for hashbrown, bacon and egg (egg in ramkin), warm the toast/ croissant.
Lunch, quick for pie or frozen pasta, those in the foil tray.
Diner, grill fish or chiken or roast. the meat come out juicy, and I can open and check withouth fog up my glasses or burn my finger ^^
Entertainment, it's quick and easy when friends come over you can put frozen chips and calamar...
Purchased in August 2020 at Costco.
1 comment
Philips S.Philips
Hi Cherry,
What an excellent review you wrote about your Airfryer XXL! We are very happy knowing that your Airfryer has been your great kitchen companion in your daily and weekly cooking, and even d...
Read moreuring special occasions with your friends. We're pretty sure that they love it as much as you do. Continue creating healthy and yummy dishes with your Airfryer!MilaSydney, NSW
- 2 reviews
Not what I expected for$$$$
Bought Second air fryer in 1 week at Devid Jons. Both folty. 1st one was with rose gold XXL $599. Cooked chicken thigh , smoke was all over my apartment, smell like chicken with plastic. Couldn't get rid of the smell from my place all day.
Did exchange to other model HD 9630 XXL
Cooked chicken again, no plastic smell but very strong smell of food and was very annoying sound from top grill bar. Going return again . Very disappointed.
By the way, chicken was seasoning just with solt and pepper.
Purchased in August 2020 at David Jones Retail Stores for $599.00.
1 comment
Philips S.Philips
Thanks for taking the time to write this review, Mila. We're sorry to hear you've been having some issues with both our Airfryer models, and can imagine this is quite inconvenient. We recommend cleani...
Read moreng the appliance following these instructions here: https://www.youtube.com/watch?v=SH4AFRKVr9k to see if this removes any unpleasant smells. Perhaps food residues are stuck to the heating element. To remove this, please use a soft or a medium bristle brush. Do not use a steel wire brush or a hard bristle brush, as this might damage the coating of the heating element. Should you have any questions, please feel free to contact our colleagues directly with these numbers: 1300 363 391 from Monday - Friday: 07:00 am - 07:00 pm EST (AU) or 0800 658 224 from Monday - Friday: 09:00 am - 09:00 pm (NZ). They'll be happy to help. Kind regards, The Philips Australia TeamLouiseSydney
- 3 reviews
- 8 likes
Disappointed
(Rose Gold Airfryer)-Within a few weeks, the timer sometimes stopped counting down. This would happen every 3rd or 4th time. Contacted Phillips via email and the correspondence was really slow - I was waiting weeks for responses. In the end they advised me to return to the retailer for a replacement. I had to drag my newborn baby, as well as trying to carry a heavy airfryer, into a store 50 minutes from home, only to be told that they could not help me, as Phillips should have given me a R.A number. They could not call Phillips as it was after ...
Read more4pm. They said they could not organise a replacement and that I would have to wait until the next day when they would call Phillips. The next day I was given a refund as they said Phillips had no replacement for me. I now have no airfryer and I am feeling very disappointed in the customer service provided by both Phillips and David Jones. For a $600 item you would expect much better treatment!!!Purchased in June 2020 at David Jones for $600.00.
ArchanaGreater Melbourne (Metropolitan), VIC
- 7 reviews
- XXL Digital HD9650/93
- Verified purchase
Perfect!
We got a great deal at Harvey Norman and got this Air Fryer. We thought we won't be using it much but now we use it couple of times a week. Faster than oven, less cleaning and no oil, it's perfect!
Purchased in May 2020 at Harvey Norman Retail Stores for $420.00.
1 comment
Philips S.Philips
Thanks for sharing your experience with the Airfryer Premium, Archana. We're glad to hear this appliance made your cooking sessions a lot more manageable and healthier thanks to its improved features....
Read more Should you have any further questions, please don't hesitate to contact our local colleagues directly using this number here: 1300 363 391 from Monday - Friday: 07:00 am - 07:00 pm EST (AU) or 0800 658 224 from Monday - Friday: 09:00 am - 09:00 pm (NZ). Kind regards, The Philips Australia TeamRock666Sydney, NSW
- 28 reviews
- 18 likes
- XXL Digital HD9650/93
- Verified purchase
Absolutely love My Phillips XXL Air Fryer
Absolutely love this Airfryer. So glad I spent the Money on the XXL family size. It cooks a roast chicken, chips , chicko rolls ,spring rolls to perfection.
Also I luv the Phillips NutriU App.
I just cooked the Honey ,Ginger and Cinamon muffins today and They turned out Great .The recipe is on the App.
Purchased in July 2020 at Bing Lee Physical store for $450.00.
1 comment
Philips S.Philips
Thank you for sharing your wonderful experience with our Airfryer Premium. We are very happy to hear you enjoy the different meals you can prepare with this appliance thanks to the NutriU app. The foo...
Read mored you are preparing sure sound delicious! If you have questions or need assistance, please don't hesitate to contact our colleagues directly using this number here: 1300 363 391 from Monday - Friday: 07:00 am - 07:00 pm EST (AU) or 0800 658 224 from Monday - Friday: 09:00 am - 09:00 pm (NZ). Kind regards, The Philips Australia TeamFind out how Philips Premium Digital Airfryer compares to other Air Fryers
Know better, choose better.
KSSSSWestern Australia
- 3 reviews
YOU NEED THIS
Best thing I’ve ever brought!! You may not think you need this, BUT YOU DO.
Great quality and so handy when you can’t be bothered. Easy peasy 10/10 highly recommend
Purchased in May 2020.
1 comment
Philips S.Philips
Thank you for sharing your thoughts on your Philips Airfryer! We are happy to hear that you are a fan of this appliance. We hope it brings you many delicious meals. Should you need any assistance in t...
Read morehe future, you can reach our product team directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Fridays: 7:00 am - 7:00 pm EST. They'll be happy to help. Kind Regards The Philips Australia TeamCHRIS HUNTMetropolitan Adelaide, SA
- 13 reviews
- 5 likes
- Compact Digital HD9742/93
- Verified purchase
Quality product
Excellent quality, easy to use air fryer . We have used it for countless successful dishes. When you're done its super easy to clean, kudos go to Philips for this great product.
Purchased in June 2020 at Harvey Norman for $360.00.
1 comment
Philips S.Philips
Hi, Chris. Thanks for sharing these nice words. We are happy to hear you are creating successful recipes with your AirFryer. We are looking forward to receiving a dinner invitation! ;-)
Kind regards,
The Philips Australia Team
Stacie C.Sydney, NSW
- 5 reviews
Disappointed
Was expecting better things for the big price - no way is this unit workable for more than one person and does not cook evenly. Phillips will not engage with me to resolve issues.
Purchased in June 2020 at Harvey Norman Online for $349.00.
1 comment
Philips S.Philips
Hello there, thank you for your message. We are sorry to hear you are experiencing this inconvenience. We would like to see how we can be of assistance. Please contact us. You can reach our product te...
Read moream directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Friday: 7:00 am - 7:00 pm EST. They'll be happy to help. Kind Regards The Philips Australia TeamKai W.
- 2 reviews
- Compact Digital HD9742/93
- Verified purchase
Great for diet and healthy meal
I am trying to loose fat, and been eating tasteless food in the past few months.
My fat loose progress is not going anywhere as I often opt for junk food after a few days of clean & tasteless food.
I realised that I am not going anywhere and know unless I can keep a good consistence good food eating habit. I will never progress with my weight lost journey.
So I decided to give this airfryer a try and the decision is right.
This airfryer can cook juicy chicken breast and now I can enjoy the fried food without feeling sorry for myself.
With this airfryer, I am cooking my own meal most of the time now....
Read moreMeans I can stay on the clean food eating longer. The only thing I don't like is probably the cleaning part. But I guess if you have a dishwasher then this shouldn't be too much of pain. Hope they will come up with a new generation that make cleaning much easier.Purchased in June 2020 at Harvey Norman for $369.00.
1 comment
Philips S.Philips
Hi there Kai,
We're so grateful for your kind words. Reviews like this make us proud to be able to help people get healthier. Like you said, now we can fully enjoy great fried food, without that litt...
Read morele voice inside our head telling us not to eat it ;) We hope many more great meals await you Kai. And keep up the good work!rikimoPerth, WA
- 11 reviews
- 10 likes
Easy to use
So easy even my primary aged kid could use it to toast or cook simple meals.
Easy to wash.
Just be careful cooking high fat food (lamb chops) or food with coating eg bread crumbs. They can fly up to the heating element so you may need to use something to prevent it flying around inside the machine.
Purchased in February 2020 at Myer for $498.00.
1 comment
Philips S.Philips
Hi there, thank you for taking the time to share your experience with us. It is great to hear you are enjoying the simplicity of your Airfryer XXL. Also, thank you for the tip, it is indeed important ...
Read moreto keep the food away from the heating elements inside the device. Happy (Air)frying! Kind regards, The Philips Australia TeamMooey
- 8 reviews
Far too expensive for what it is
I got caught up in the air fryer hype. Of course I wanted the biggest, because who has time to cook two batches of anything really? I liked the idea of the square basket. I liked that it wouldn't use as much power as the large oven. I liked that it would be fast cooking. I liked that it wouldn't heat up the kitchen on a warm evening. What I didn't like was that no accessories were included for a kitchen appliance of this price. I don't like that it's a total dog to clean behind the element. Seems a significant design flaw that the elemen...
Read moret coil isn't removable to clean behind it (my stove top elements pop out so it can be done). I also didn't like that it does nothing more than what my friend's cheapo large Kmart air fryer does, when hers cost 80% less than mine. Overall, don't bother buying an XXL when you can get something that does the same for much cheaper, unless you are well off financially and don't care of course.Purchased in May 2020 at Noel Leeming for $599.00.
3 comments
Philips S.Philips
Hello Mooey, thank you for sharing your experience with us. We really appreciate your feedback as it helps us to improve our products. If you require any assistance or have any questions about this pr...
Read moreoduct, please feel free to reach our product team directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help. Kind Regards The Philips Australia TeamHave a serious think about element issue so that people can clean the shield behind it. With an appliance of this price one would expect to be able to clean it properly without having to dismantle the machine and risk voiding the warranty.
Philips S.Philips
Hi, Mooey. Thank you for leaving this comment here for us. We highly value our customers' feedback as we are always working to improve our products and services. If you need assistance for your applia...
Read morence, please do not hesitate to contact our product team at these phone numbers: 1300 363 391 (Australia), and 0800 658 224 (New Zealand). Kind regards, The Philips Australia TeamFind out how Philips Premium Digital Airfryer compares to other Air Fryers
Know better, choose better.
Ethan C
- 9 reviews
- 14 likes
- Compact Digital HD9643/17
- Verified purchase
Expensive but very versatile
We use the airfryer for food ranging from potato fries, sweet potato, salmon, reheating fried food etc and it's so quick and easy.
Doesn't leave food all nasty like microwaves do and you don't need to wait ages for the big oven to preheat.
It's a tad small so if you have more than 2 people in the household, I would recommend getting the bigger models.
Purchased in September 2019 at Amazon for $245.99.
Noura
- 11 reviews
- 3 likes
Best air fryer
So satisfied with the food produced. Its very healthy and so easy to use and clean.I cook chicken ,meat and fish and chips in it and highly recommend it to everyone
Purchased at Myer for $389.00.
1 comment
Philips S.Philips
Hi Noura, great to hear that you're happy with your Airfryer. You can find more delicious recipes with the NutriU app! Feel free to visit this page: https://www.philips.com.au/c-e/ho/nutriu-app.html.
Kind regards,
The Philips Australia Team
KanyeBelconnen 2615, ACT
- 49 reviews
- 40 likes
Great
Really satisfied with the product great for everyday cooking, its a clearance stock from Myer I must say great for our family. you can cook anything with this fryer even crispy skin pork belly.
Purchased in June 2020 at Myer for $240.00.
1 comment
Philips S.Philips
Hi there, thanks for sharing your positive experience here with us. We are happy to hear that you like the appliance so far.
We'd like to refer you to our product team for more information if there a...
Jing J.Sydney, NSW
- 3 reviews
- 2 likes
- Compact Digital HD9742/93
- Verified purchase
Very each to use
I bought this during the lock down time. It is fantastic. It is easy to use and so easy to clean. I have tried lots of recipes. You also can buy some accessories. I love it.
Purchased in April 2020 at Myer Online Store.
1 comment
Philips S.Philips
Glad to hear this and thanks for sharing Jing! :) Enjoy and spread the word.
Kind regards,
The Philips Australia Team
Sam K.
- 3 reviews
- 3 likes
Love my Philips XXL digital airfryer. Have just ordered another
I use my Philips airfryer everyday, cooking steak with the Grill Plate(an additional accessory now but was included in the box when i purchased this item from Costco in 2019).
Its great for chips, roasting baking, reheating frozen foods. I do a cauliflower bake from Aldi in 25 minutes @ 180c. Just awesome and recommended time is 45 minutes @ 200c in a convection oven.
Cleaning isn't a problem either as its dishwasher friendly and is quite easy to remove the basket.
I use some kitchen paper to soak up the oil that drains to the bottom of the ba...
Purchased in July 2019 at Costco VIC, Moorabbin for $399.00.
1 comment
Philips S.Philips
Glad to hear this and thanks for sharing Sam. Sounds like the Airfryer makes your life a lot easier. Spread the word! :)
Kind regards,
The Philips Australia Team
Questions & Answers
Bruce Alsopasked
Accidentally closed drawer without basket in place how do I open drawer now as appears locked in place
1 answer
Philips S.Philips
Hey there Bruce,
Thank you for reaching out to us. That sounds quite inconvenient. We'd like to help you out, but it would be best to reach out to our product tream directly. You can do so at 1300 363 391 from Mondays to Saturdays: 7:00 am - 7:00 pm EST for Australia. For New Zealand 0800 658 224 from Mondays to Saturdays: 9:00 am - 9:00 pm. Our colleagues will be happy and able to help you out.
Kind regards,
The Philips Australia Team
Chao L.asked
Hi, is there still a cash back for airfryer HD9650/93 ?
1 answer
Philips S.Philips
Hi there,
Thank you for your query. To give you an expert answer on this, we kindly advise that you contact our product specialists directly through the numbers below:
0800 658 224 (NZ) from Monday - Friday: 09:00 am - 09:00 pm and 1300 363 391 (AU) Monday - Friday: 07:00 am - 07:00 pm EST.
Have a wonderful week ahead!
Kind regards,
The Philips Australia Team
Jatin C.asked
Hi Which is the newest/current model between HD9650/93 and HD99651/91?
what is the difference between both models, as per your link sent there is no comparison between the both, please advise? and if these models are similar why isn't there cash back on HD 99651/91?
1 answer
Philips S.Philips
Hi Jatin, thank you for your question. Unfortunately, model HD99651/91 does not exist. If you mean HD9651/91, in that case, this model has been discontinued, which is also why there is no cashback offered on it. We hope this helps. Should you need any assistance in the future, You can reach our product team directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Fridays: 7:00 am - 7:00 pm EST. They'll be happy to help.
Kind Regards
The Philips Australia Team
Details
Category | Air Fryers | Air Fryers | Air Fryers | Air Fryers | |
---|---|---|---|---|---|
Price (RRP) | $499.00 | $399.00 | $529.99 | $499.00 | |
Capacity | 1.4 kg | 0.8 kg | 1.4 kg | 1.4 kg | |
Non-Stick Coating | Yes | Yes | Yes | Yes | |
Dishwasher Safe Parts | Yes | Yes | Yes | Yes | |
Timer | No | Yes | Yes | No | |
Weight | 8.28 kg | 5.3 kg | 8.28 kg | 7.99 kg | |
Power | 2,225 W | 1,500 W | 2,225 W | 2,225 W | |
Colour / Finish | Black | Black | Black | Black | |
Cord Length | 0.8 m | ||||
Dimensions | 315 x 321 x 433 mm | 280 x 266 x 365 mm | 315 x 321 x 433 mm | 315 x 321 x 433 mm | |
Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) | |
Manual | Download manual |
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Philips S.Philips
Hi Darren,
Thank you for taking the time to share your experience here. We're sorry to hear about your experiences with the AirFryer, it sounds like you have been quite unlucky. We'd like to help you...
Read more out and look into it for you. That's why we would like to invite you to contact our product team directly. For Australia you can do this at 1300 363 391 from Mondays to Saturdays: 7:00 am - 7:00 pm EST. For New Zealand 0800 658 224 from Mondays to Saturdays: 9:00 am - 9:00 pm. Our colleagues will be happy and able to help you out. We hope to hear from you!