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Philips Avance Collection Airfryer

Philips Avance Collection Airfryer

HD9651/91 XXL (Black) and HD9742/93 (Black)
4.3 from 92 reviews

One of the best appliances you can have in your kitchen

I had the old ones. But needed a bigger one. I do love these things. I make a bbq chicken in it every week. Takes 60 mins. I cut it up and make wraps for boys school lunches. The kids can also just put things in it when they get hungry. Party pies, spring rolls, fish etc... get it it’s worth it. I couldn’t live without this. One of best things Phillips has ever made. I can’t fault it.

Purchased at Stan Cash.

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Product is used: Several times a week

Favourite Kitchen Appliance

I wish I got on to this earlier - what a huge time save and another means of cooking healthy meals. We've cooked all sorts of delicious meals in ours (stuffed capsicums, fish cakes, roast chicken, pork, vegetables, bread, scotch fillet, seafood - list goes on), yet to make chips! Results are always consistent and perfectly cooked, locked full of flavour and juicy. Cleaning is easy - removable parts straight into the dishwasher. Only part a little hard to clean is the top element. I cant rave enough about this air fryer. Will be purchasing accessories to try baking recipes

Purchased in February 2019 at David Jones Online Store for $499.00.

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Product is used: Several times a week

Forget the cheaper brands.

I originally purchased a Phillips XL Air fryer and loved it but found it a little small. When Aldi launched their Ambiano brand airfryers, I bought two and both failed at their first use. I had one refunded and one replaced. The Aldi replaced one is temperamental and overheats and cuts out on a regular basis. I then purchased a Smith and Noble 10 litre and within weeks the catch holding the basket in failed, making it very dangerous. I then purchased the Phillips XXL and I cant understand why I bothered with trying such inferior products to the XXL, just because they were cheaper. The drawer mechanism on the Phillips is far superior to other brands, the heating is much more even and cooking is much quicker. The new model XXL has the bottom of the basket as a removeable mesh grid which makes cleaning very easy. I purchased the extra grill plate for the bottom and I am very glad I did. Its a brilliant machine, with no nonsense hassles, and very good quality. You truly do get what you pay for.

Purchased in August 2019 at The Good Guys Physical store for $399.00.

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Product is used: Daily

Indispensable kitchen workhorse!

I first purchased the smaller sized Philips XL Airfryer, but found it too small for meals for 2 adults, and the occasional additional person. However the concept was so brilliant that after one month I sold the XL and purchased the larger XXL size. The Airfryer does all “brown” cooking, i.e. baking, dry-frying, grilling. It sits on my bench-top and we use it at least once every day. It bakes fish for two people in 10 minutes to perfection. No oil needed, the fish cooks in its natural oil - seared on the outside and moist on the inside. Same for steak. Even whole roasts a small whole chicken with veggies. Just set the timer and leave the Airfryer to do its magic. We’ve been using it every day for 15 months, sometimes multiple times per day – great for students to quickly cook packaged snacks like oven bake fish, pies, sausage rolls – in 10 minutes rather than 20-30 minutes in conventional oven. There is no preheating. Just put the food in and set the temperature and time - although most foods cook on the maximum 200 degrees setting. Uses much less power than a conventional oven. For best potato chips, soak the potatoes in water first to wash off surface starch before airfrying in a tsp of oil, salt, rosemary. I recommend watching the videos that are on Youtube.

The only negative I’ve found is that the design of the Airfryer makes it difficult to clean fat-splatter from the roof of the Airfryer behind the element where I can’t get a steel pad through all the way. (The drawer parts can go in the dishwasher). Stale fat smells when re-heated – so it really is necessary to clean the fat from behind the element, even semi-frequently. I haven’t checked out other brands but if the element is at the top in other airfryers, then the cleaning problem will be the same as for the Philips Airfryer. If a better design hits the market that is easier to clean I will swap over. Apart from the fat collection being difficult to clean, the Philips XXL Airfryer is the most useful appliance in our kitchen next to the water kettle. It’s a workhorse and is indispensable!

I bought my Airfryer when Philips were offering $50 Mother's Day cashback promo. I later bought another one for a wedding gift.

NB: I also purchased the Aldi Airfryer because it looked easier to clean than my Philips Airfryer, but returned it for refund after a week because it was too noisy and also the cooking drawer didn’t slide smoothly and frequently was fiddly to close properly. It doesn’t have sliding tracks like the Philips Airfryer does. The Aldi Airfryer is much cheaper and is inferior in quality to the Philips Airfryer.

Purchased in May 2018.

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Product is used: Daily

I’m now an air fryer convert

Our new home in rural WA had a really basic oven, so I got an air fryer after seeing my Mum using her small one for simple meals like fish and chips, when I visited her. It has far exceeded my expectations as I use it for more and more meals. For example, I cooked a fairly complicated fish pie dish in the baking dish insert for guests and everyone found it delicious - the fish cooked perfectly in the tomato based sauce and the filo pastry on top browned to perfection. Just the other day I put some leftover soup in the same cooking dish to reheat and added some mashed potato and Kumera, sprinkled a little grated cheese and 12 mins later, there was the most deliciously browned mash I’ve ever seen. My husband and I think the roast veggies turn out even better than when I did them in my Smeg oven in another home. I could go on....but I will conclude my highly recommending this cooker for the quality of meals it produces and for the ease with which you can clean it - my husband does the dishes and he loves how the basket sections split out easily for separate washing. Get it!

Purchased at eBay.

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Product is used: Several times a week

How did I survive pre air fryers?

I find this fantastic. The number one benefit is zero preheat time. The added bonus is it’s up on the bench top away from kids and easy to set and leave. The fact that chips and deep fried options taste even better in it is an added bonus. The closer, it’s all dishwasher safe

Purchased in August 2019 at The Good Guys for $499.00.

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Product is used: Several times a week

Faulty

I had the appliance 5 months, was working well initially then the drawer would not release. Customer service from place of purchase forced the drawer open and from then it was not closing effectively.Returned for a refund.

Purchased in March 2019 at Big W for $230.00.

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Product is used: Several times a week
1 comment
Hi Zeina, thanks for sharing your experience with us. It's unfortunate to hear that you seem to be having issues with your Air fryer. Let us know if there's anything we can do for you. We recommend you to reach out to us by phone on 1300 363 391 or on Facebook or Twitter (@PhilipsCare). Either way, we appreciate your feedback - it is duly noted. Thank you. Kind Regards, The Philips Australia Team

My favorite and most used kitchen appliance

This appliance has been a godsend with an allergy child. I had previously thought air fryers were an appliance that were just for those looking for a healthier alternative to deep frying but this is so much more. Most foods cook substantially quicker than a traditional oven so it makes for low fuss cooking

Pros
It cooks quickly
Preheating is often unnecessary
It’s not overly loud
Food quality is superb
Saves time with most recipes over and above pre heating of a traditional oven

Cons
Cleaning however could be a little easier. I purchased a second air fryer and it’s noticeably easier to clean (Bellini)
Cost - they’re substantially more than other air fryers
I’d love it to be a tiny bit larger (it is however larger than most on the market)

We regularly cook whole roast chicken, fries, roast vegetables, meat, homemade nuggets and store bought fries. Meat is always perfectly tender and retains moisture and the foods that should be crispy are crunchy like fries and nuggets.

I’ve recommended the machine to a number of friends.

Purchased in January 2018 at Harvey Norman.

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Product is used: Daily
1 comment
Hi there, Birdie, thank you for your kind review. We really appreciate you sharing your thoughts on the Avance Airfryer. We're glad to hear you and the little one are able to enjoy some delicious, and healthy dishes with the Airfryer. We also appreciate your feedback. We'll definitely take this on board. Should you ever have any further questions, don't hesitate to get in touch with us at 1300 363 391 (Australia), or 0800 658 224 (New Zealand). Kind Regards, The Philips Australia Team

LOVE LOVE LOVE!

Absolutely love this airfryer. We use it several times a week and it has saved us so much time. It is so convenient and produces high quality foods, just as an oven would in half the time. We are a family of 4 and we easily cook meals for the entire family in it. Highly recommend.

Purchased at Appliances Online.

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Product is used: Several times a week
1 comment
Hi there, We'd like to thank you for writing your review - it's great to hear you've found such a good use for the airfyer. We're pretty proud of this product ourselves! Thank you again and have a great day! Kind Regards, The Philips Australia team

An excellent upgrade

I had one of the original philips airfryers for many years prior to purchasing this one. The original was finally on its last legs- it had started to lose its non-stick coating and was emitting smells whenever I airfried in it. I picked this one up new for a bargain ebay plus price of $300, and it's been fantastic so far. Although it's much larger in capacity than my original airfryer, the footprint doesn't feel much different, and it doesn't visibly take up a lot more space. The airfryer itself is easy to use, and you can select from a number of preset temperatures, and turn the dial to set the timer. So far I have cooked mostly chips and a number of meats such as steak, sausages, pork chops, and salmon steaks- all with excellent results. I'm also keen to try roasts, especially pork and whole chickens which I'm told it should fit. As with the original airfryer, it is best practice to shake the items several times through cooking- this ensures that the items crisp up evenly. In terms of improvements on the original, there are several. I like that the bottom tray can be removed for cleaning (grease would always get stuck in the old basket), I also like that the whole basket stays on a sliding hinge when you pull it out - this means you don't have to push the fryer right back against the wall to remove the items. Another improvement is the softer beeping sound when the cooking is complete- great when there's a sleeping baby at home. Although no-one technically "needs" an airfryer, it's amazing to cook with when busy as it's simply "set and forget"- no chance of accidentally leaving the oven on or burning food.
In terms of cleaning, it is super simple, just pull everything out and place in the dishwasher. It is important to keep on top of the cleaning the top heating element regularly (this part can't be removed, but turn the item upside down and scrub) as this will contribute to cooking smells if not cleaned regularly- something i learned from my initial airfryer.
overall, happy with the purchase!

Purchased in June 2019 for $300.00.

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Product is used: Several times a week
1 comment
Hi Amanda, Thank you for taking the time to share your thoughts on the Airfryer XXL. It's wonderful to see you appreciate the bigger and smaller changes we made, and that it even benefits the little one. Indeed, after making such elaborate and tasty dishes, the unit needs cleaning, so we're happy you feel that cleaning the XXL is a breeze. Thanks again for sharing, we hope you'll make a lot more lovely meals, perhaps even sharing them with others via our NutriU app! https://www.philips.com.au/c-e/ho/nutriu-app.html. Kind regards, The Philips Australia Team

Excellent product

I am very happy with this purchase. The quality of food produced from this air fryer is very good. Best for reheating the Pizza, KFC chickens and chips. I mostly use it for making the fried and wedges.

Cleaning is also very easy.

Purchased in November 2018 at Amazon for $361.25.

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Product is used: Several times a week
1 comment
Hi Abhi, Thank you for taking the time to review the airfryer - it's great to hear that you've been finding it useful in different situations. Happy cooking! Kind Regards, The Philips Australia Team

poorly made, stay away from Philips

Air fryer lasted 6 mths, front dial/button became faulty, couldn’t find receipt so no warranty, I expected a little longer out of it than that for just under $500. Absolute rip off and very poorly made. Shop around there are better on the market. Aldi offers 3 yr warranty

Purchased in April 2018 at Harvey Norman for $470.00.

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Product is used: Several times a week
1 comment
Hello Michael, Thank you for sharing your experience with the airfryer - we're sorry to hear that it hasn't quite ended the way we'd like it to. Could we ask if you've already been in touch with our colleagues about this? If not, we'd recommend doing so either by ringing 1300 363 391 or sending them a message on Facebook or Twitter (@PhilipsCare) - perhaps there is still something that can be done. Either way, we appreciate your feedback - it is duly noted. Thank you. Kind Regards, The Philips Australia Team

Love it

We are pleasantly surprised by the functions & ability of the airfryer to cook a diverse range of products.
Cakes in a 20cm round tin are cooked to perfection in much quicker times than the oven.
Roasted vegetables are cooked in next to no time with minimal amounts of oil.
The family enjoyed chicken breasts cooked with a light spray of olive oil & balsamic reduction.
The airfryer is easy to wash & the coating looks as though it will be long lasting.
My one criticism is it is bulky comparative to the basket size & it would be great if the capacity could be further increase without increasing its footprint.

Purchased in June 2019 at Harvey Norman Appliances Physical Store.

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Product is used: Several times a week
1 comment
Hi there, Thanks so much for this review and your kind words. We're very happy to read you're positively surprised by your Airfryer. There's always space for improvement, so we appreciate your feedback a lot. Happy frying and let us know if you ever need assistance. Kind regards, The Philips Australia Team

Recommend this product to everyone who likes cooking

This is the fifth Philips Airfryer I have purchased - all from TVSN. Purchased the original model around eight years ago and from the beginning I have been impressed with what you can produce and how quick and easy it is to use.

Have found that the XXL model is worth additional cost and gives you more space to cook. Currently have this model and the smaller Philips Turbo Star model on my bench at all times.

My first XXL model was worn out after daily use for a number of years thus I purchased this model recently. Can recommend it to anyone - try making Pork Belly it is delicious. Only ever tried cooking meat, eg steak, once and we were not impressed with the result - this would probably be that we prefer our steak to be cooked Blue and the air fryer does not sear the meat - otherwise perfect.

A delight to clean, we throw the the basket and the container into the washing up machine and they come out perfectly clean. Plus when cleaning the unit it is interesting to see just how much fat/oil goes into the bottle we eventually throw into the rubbish bin.

Thank you Philps and Gabi from TVSN.

Purchased in January 2019 at TVSN (TV Shopping Network) for $460.00.

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Product is used: Daily
3 comments
Hi there, thanks for sharing your review with us. It's great to see you took the time to describe all the benefits it has for you. Hopefully you'll be able to make many more tasty meals for all your friends and family! Kind regards, The Philips Australia TeamThank you for such a prompt response to my message - the link to the recipe book is much appreciated. Believe I will now be able to use this machine more often. Found the recipe book in the box "Tasty dishes made easy" to not be as informative as the recipe book supplied via the link. Will keep watching TVSN for Gabi.........she is an asset to Philips and a delight to watch as she does her demonstrations.We're very glad to hear we've been able to improve your Airfryer experience even further. If you have any Airfryer or Philips-related questions in the future, please don't hesitate to reach out to us on one of our social media channels (Facebook and Twitter @PhilipsCare). There, we're available 24/7 and happy to help! Alternatively, you could reach out to our colleagues on the following number: 1300 363 391. Kind regards, The Philips Australia Team

Great Product but NO accessories available therefore reduces its usefulness

Purchased Philips Avance Airfryer in January 2019 for $400 & also purchased the ONLY accessory, THE Baking Pan.
The Baking Pan lasted 6 months before it fell apart, which Harvey Norman did give me back my money.
Harvey Norman have XL Avance Airfyer on special now for $299 & also has this Baking Pan on CLEARANCE for same price I paid for it in January. Philips don't have any baking pans, simply told me to go back to shop where I purchased it. I did go back to Harvey Norman & they credited XL baking pan. I can only purchase online & pay delivery charge which I refuse to do as warranty is 24 months, NOT 6 months. Philips don't make any generic pans to fit their machines so this Airfryer is redundant if the only basket I have also falls apart. Not bad for Philips to sell a machine for $400 that's not worth the materials it is made from.

Purchased in January 2019 for $395.00.

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Product is used: Several times a week
5 comments
Hi Gina, thank you for your review here. We're sorry to hear about the situation, and can imagine how this must be disappointing. We'd like to have a closer look at it, to see if there is still something we can do for you. Could you reach out to us via social media (Facebook: Philips | Twitter: @PhilipsCare)? This way we can have a more direct conversation and look for a solution! Kind Regards, The Philips Australia teamI have contacted on FacebookWaste of my time contacting Philips. Was told I would have someone contact me on 22nd June but still waiting. No solution offered so none reached

We use this every single day! Love it

The food we cook in our airfare is amazing. Perfectly cooked every time and the best thing is, you put the food on, press a few buttons and don’t need to do anything else! No more turning sausages, fish or steak to make sure it’s all cooked properly. This has been a life saver on a busy work day when I’m rushing around trying to do 4738202 at once.

Easy to clean, it all goes in the dishwasher!

Purchased in April 2019.

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Product is used: Daily
1 comment
Hi Liz, Thank you so much for taking the time to share your experience with the airfryer - we're absolutely delighted to hear that it's been such a welcome addition to your household, helping you save time in the process. We wish you many more years of happy cooking! Kind regards, The Philips Australia team

Revolutionise the way you cook

The Philips Airfryer has quickly become my favorite kitchen appliance, it does everything. I can grill, roast, fry and bake. I cook chicken, pork, lamb, vegetables and even baked donuts. It saves me time, no preheating required, food cooks quicker and best of all I don’t need to add any oil to my meals. I have owned/used my airfryer for 6 months and have recommended it to my friends and family.

Purchased in November 2018 at Costco NSW, Casula.

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Product is used: Daily
1 comment
Hi there, thank you for sharing your experience and making us hungry with the pictures as well - it's a delight seeing and hearing how happy you've been with your airfryer. Wishing you many more months of happy cooking! Kind Regards, The Philips Australia Team

Love this machine

I brought this yesterday I am so in love with it already. Best money I have ever spent. Its easy to use, easy to clean. The food tastes amazing I am really happy

Purchased in June 2019 at JB Hifi Home for $399.00.

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Product is used: Daily
1 comment
Hi there, that's fantastic to hear! We're happy to hear that you're liking the appliance so much - happy cooking! Kind Regards, The Philips Australia Team

Now I finally have one, I can’t live without it!

Crisps food up perfectly with no added fat and without drying it out. I am always wowed by the results! I’ve made crispy chicken wings, sweet potato chips, fries a no even brownies with this pocket rocket! Can’t wait to discover the next treat it does magic on...

Purchased in May 2019.

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Product is used: Several times a week
1 comment
Hi there, we like hearing that you've been able to cook some nice beverages! Many thanks for sharing your feedback here, it's much appreciated. :-) Kind regards, The Philips Australia Team

Absolutely love it!

My poor oven... I haven't used it since I got the airfryer! I am completely converted and have loved experimenting with new meals and recipes since receiving it! Not only that it cuts my cooking time down and is done in no time! Meats are so succulent! I can also pop the trays in the dishwasher! Thanks for creating such a great product that makes mumlife easier!

Purchased in May 2019.

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Cleaning & Maintenance
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Product is used: Several times a week
1 comment
Thanks for your review, Ange. You know what they say about Airfryers...once you got one, you don't want anything else! ;) It's great to read that you've been enjoying yours a lot, and we hope that this will remain so for the considerable future. Happy cooking! Kind regards, The Philips Australia Team

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Questions & Answers

I have just purchased a Philips Avance HD9742/93 and upon unpacking, I noticed that the "splatter proof lid" was missing (indicated as included on documentation). I initially contacted Myer online (where I had purchased the item) and was advised that I would need to return the entire product in its original packaging and they would send out another, or I could contact Philips Customer Care, which I did. That contact was made ten days ago and only today, after calling Customer Care (located in the Philippines) again, I was provided with a tracking number and an projected arrival date of five days from now (note the shipment is simply Melbourne/Thomastown to Brisbane). Throughout the process of trying to get the missing part, it has become increasing evident that aside from their health care arm, the only true Philips presence in Australia is their product line distributed by third parties such as Myer, DJs, Good Guys, etc. This has been further frustrated by the fact that both part/accessory numbers, if the parts/accessories are actually available in the Australian market, are inconsistent with the publications put out by Philips itself. I fully understand the transition to a more global market is and will continue to grow but I am also concerned that this has allowed the providers of products and services such as Philips to compromise the level of customer support they attach to their brand. Unfortunately, this is not a new experience with Philips as I also own one of their oxygen concentrators and the experience of after sales support has been no different. So, here is my question: At what point does one give up on a particular product brand when availability, timeliness and accuracy of information are compromised by the established business model?
2 answers
3 months ago purchased the Phillips XL and more recently the Phillips XXL. I wasn't aware of an " splatter proof lid" for either of these models of air fryers. I am currently (as of 23/8/2019) in contact with Phillips regarding access to a cash back offer on the newly purchased XXL. I have set up the Phillips account as required to access my cash back, but the email verification for my Phillips account in order to access the cashback isn't working. I am receiving feedback from Phillips regarding my problem, but having been re routed a few times to the promotions team and their IT team and back again, and, after over a fortnight of trying I am giving them another 48 hours before contacting consumer affairs in my state. Other than the issues with the cash back I am very happy with both the XL and the XXL. Between purchasing my XL and the XXL , I purchased two Aldi units, both of which failed at first use, and a Smith and Nobel, which has since failed as the handle doesn't lock in, after a month of use. The Phillips Air fryer is a far superior product, to any other air fryer on the market, but I am becoming concerned that their after sales service is lacking. Contact isn't easy and you get re routed, and fobbed off. What a shame as the air fryer is a great product.Hi there, we very much appreciate you sharing your honest thoughts and experiences here. We do regret hearing that they have not been the best ones, though. Of course, things are not supposed to go down like this, and we apologise for the fact that it did. We will make sure to share the feedback with the concerned team, so they will be able to look into it and learn from it as well. As for the matter you experienced, it sounds like the lid is on its way to you now, correct? In case you have further case specific questions, you can always get in touch with our colleagues via 1300 363 391. Once again, thanks for taking the time to share your feedback. Kind regards, The Philips Australia Team

I have my new airfryer for nearly 6 months. Looking through the booklet it does not say that it has an element at the top,nor does it say to wipe it after each use. Had a burn smell coming out the back,but did not see any burned items onsite. After cleaning the airfryer and turned it on it still smelt smoky. We turned it upside down to discover an element and one site had blackness on it. Tried to wipe it with paper and would not come of. Definitive an design fault.
6 answers
Hi Jalex, thanks for sharing your thoughts and experiences here. What a pity to hear you're not completely happy with the design of our AirFryer. The heating element is indeed at the top, and we do recommend cleaning it regularly. Food residues stuck to the heating element can be removed with a soft- to medium-bristle brush. More instructions and a video can be found here: https://www.philips.com.au/c-f/XC000012903/how-to-clean-the-insideheating-element-of-my-philips-airfryer. We hope this was helpful! Kind regards, The Philips Australia TeamWe have tried to clean it that way and did not work. The store said we can swap it for an other one. They should have put a plate underneath the elements for easy cleaning. We were never told about the elements,nor to clean it. It should have been in the instructions.Hi Jalex, We're sorry to see that the cleaning didn't help, but thanks for trying in any case. But do we understand correctly that you've now received a new one from the store? That would be great, of course. Perhaps, in that case, it might be helpful to follow the cleaning instructions in the manual here: https://www.download.p4c.philips.com/files/h/hd9651_91/hd9651_91_dfu_eng.pdf#page=21. We hope this will help with cleaning the Airfryer, so you can enjoy cooking with it again. Kind regards, The Philips Australia Team

Hey guys i have bought an xxl less then a month ago from amazon.com.au. Recently noticed that the drawer doesnt shut completely. Is this normal. How do i contact the warranty ppl
2 answers
Hi there, thank you for sharing your experience with us here. This does not sound right and we'd like to know a little more - would you mind ringing us on 1300 363 391 or sending us a message on our Facebook or Twitter (@PhilipsCare)? Our team would be happy to look into this and see what they can do to help. Thank you in advance! Kind Regards, The Philips Australia TeamDears, I have bought an xxl less than one month ago and used it once, the second time the fan not working there is heating but no sound for the fan is this ok or what??

Details

Philips Avance Collection HD9651/91 XXL (Black)Philips Avance Collection HD9742/93 (Black)
CategoryAir FryersAir Fryers
Price (RRP) $499.00$399.00
Capacity1.4 kg0.8 kg
Non-Stick CoatingYesYes
Dishwasher Safe PartsYesYes
TimerNoYes
Weight8.28 kg5.3 kg
Power2,225 W1,500 W
Colour / Finish BlackBlack
Cord Length 0.8 m
Dimensions 315 x 321 x 433 mm280 x 266 x 365 mm
Manufacturer Warranty2 year(s)2 year(s)

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