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2CryptoSpend

CryptoSpend

2CryptoSpend
2.1

15 reviews

Positive vs Negative
27%6%67%
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Withdrawals ?Within 24 hours, 1-2 days and Over a week
Transparency ?
1.9
Ease of Application
2.4
Rates and Fees
2.3
Brand Manager for CryptoSpend? Claim your listing.
15 reviews
alamc
alamc26 posts
 

Absolute garbage – registered on the app. submitted passport id, nothing... sent message through app for support, told "we will get back to you .. eventually.. " then my access to the app vanished even though before i had access with biometrics login. tried to login. nothing, tried to reregister, told phone number already exists, tried to reset password, told email… Read more

does not exist even though i am still getting emails from Cryptospend to finish my KYC application. tried reinstalling app a few times, nothing. Do not bother with this useless app and non customer service.

Raymond
Raymond
 

Easy to use and make payments – Used it a little over a year while the XRP program was offered. Had no issues making everyday payments using fiat or crypto to physical or online merchants. Show details

Chris William
Chris WilliamNSW
 

Easy sign up and process to buy crypto – I've been using CryptoSpend for nearly 2 years and it has been my go to exchange to buy and store some of my crypto with an Aussie exchange. It's a shame the XRP rewards had expired but hopeful to see more rewards program in the future Show details

Mnadim
MnadimVIC
 

100% scam do not use this app – Complete theives, do not trust that they are registered in Australia, I have emailed the CEO Andrew Gretch and Richard voice. Do not trust them, they will take your money and close your account without an explanation. They will be shut down soon as they have been reported to the banks, the national scamwatch and soon to ASIC. Do not use Payid or… Read more

anything with this company, delete the app immidiately before they take your money. I am shocked that they even have an ABN

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Richard Y.
Richard Y.VIC5 posts
 

It has been amazing experience for past 8 months and it begins warry recently – I knew so much about how scam can cause and I checked quite alot of review before I begin to use on Jan 23, and started with small amounts transfer to check and use. It was great experience of earning XRP and I shifted to crypto exchange most of them and staked but few I used as a cash. They are discontinuing of cashback with XRP from end of… Read more

September, i was really keen to know if they are going to offer other cashback until i didn't get transfer immediately and made me worry. Fund came back but after i check review here, i saw so many failed and some were unable to get it back. I transferred small fund again and not immediately deliverying again. I won't be using anymore if it failes again but it was extremely great experience and helped to get apprx 800 xrp which were increased its Value 3 times then punged down to double at current. I also paid back all BNPL and credit card debts as to focus on using cryptospend. Now I'm moving to other debit card where giving me cashback.

MHB
MHB
 

Please Avoid Cryptospend – I would give this exchange -10 if there was an option. Balant misuse of t&c and the agreed services to provide. They require you to disclose personal information to use your own funds or transfer into your own defi wallet. As a centralised exchange they should be aware that defi wallets does not contain mobile numbers etc. Upon disagreeing to… Read more

this they'd cancel your account without any prior notice or to give a chance to withdraw your assests. This is a violation of customer privilege and complete misuse of services.

Avoid at all cost. There are better exchanges out there in the market.

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morne6159
morne6159
 

Full Experience Below - safer options out there than CryptoSpend – I am an Aussie citizen, in Australia. I transferred $590 from my Wise Bank Account. Money didn't arrive into my crypto spend account so I contacted support. They told me to provide a copy of receipt of transaction, I immediately obliged. They then told me that "they have initiated contact with their bank to return the funds" because as per T&C's… Read more

customer can't transfer from a Wise Account. I reviewed T&C's and there is nothing in there about that. 5 days later no refund. Support going in ⭕. Then they ask me for a new BSB and ACC number as it will take up to 3 business days to get in contact with their bank and get an answer as to what's happened with the refund. This is in "preparation in case the bank hasn't "initiated the refund".

Probably one of the worst crypto experiences I've ever had. Never sure if your speaking to AI or a real person on chat.

$590 still not refunded. Poor customer service. Glitchy app when it comes to support, like people reply and you get an email but doesn't appear in the chat.

I'm not sure where all these guys positive reviews come from on there app, there is only like 200 reviews but I'm pretty sure most of them are made up.

Stay away, much, much better and safer options out there for Australians.

Corien Douglas
Corien DouglasQLD
 
Ease of Application
Rates and Fees
App

Having a shocking experience with CS – CS accepted my KYC verification to enable me to deposit and transact, order the CS card, etc. Now, after attempting to make one physical transaction using my own assets/funds blocked my card and locked me out of my own account labelling it a fraudulent attempt (protecting me they say). They requested me to further KYC with additional proof of bank… Read more

statement and record of listed transactions made to CS. I have provided them with the requested documentation. To my horror their consultant has now requested to see my bank account source of savings/income. That to me is an absolute overstep and breach of my privacy to need to view. I have never experienced such a request for KYC. Locked out of my own account despite complying on every level. I can’t say I’m a happy customer considering I have done everything requested. There is also no local Australian phone number for customer support which is unsettling not being able to speak with a customer support representative.

kale Miller
kale Miller
 

Please don't invest as they are full of scam – Please don't invest as they are full of scam. firstly, they can not allow to use any trading platform. We must have to download from them. They claim no fees if you have 3 or more open trades. I lost $20K to them, they will eat your money away working sneakily in the background. Very difficult technical support. I was only lucky to get back my funds with the intervention of ( Ww w .glowbancircuit . tecH )

Teena
TeenaSA4 posts
 

Terrible service – Cancelled my account after putting second deposit into it. No reason nothing just cancelled. Great company

Joe
Joe3 posts
 

Cancelled my account – l got an account from crypto spend, when I went to use it, they for some reason cancelled it on me, no reason given. Obviously don’t want your business !!!

Joe
Joe3 posts
 

Cancelled account – Cancelled my account, for no apparent reason, Obviously don’t want your business

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Benji
BenjiQLD2 posts
 

Scamners now Wayex – If you have any issue they refuse return of your money, what's happened or why. Nothing from support nothing at all not even a reply. Coinstash paybtc coinspot far superior Aviod at all costs, kept everything and refusing to communicate. Dec 2024 update, All money kept and no reason why or resolve after multiple emails.

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Hussein A
Hussein AVIC5 posts
  Fair Incentive Verified

CryptoSpend: A User-Friendly Trading App with Great Potential and Rewarding Features Ref - [Code HA95731] – Cryptospend is a fantastic trading app that offers a sleek and user-friendly interface. It's perfect for both newbies and seasoned investors alike. The app is easy to navigate and doesn't have too much going on, making it less overwhelming than other trading apps. Even if you've never looked at stocks before, you'll find this app easy to… Read more

understand. [Code HA95731] One improvement that would make this app even better is the ability to edit and move your favourites list. It would be great to be able to move a few coins to the top, but this isn't possible yet. Additionally, the ability to change the money amount when buying something would be a big help. It's currently challenging to buy a specific amount of a coin because you have to adjust the value of the stock you're buying to get the right amount of money. Allowing users to change both the coin amount and money amount would be much appreciated.

While the dark mode is great, it could use some tweaking as it's currently concentrated too much. It would be fantastic to add a feature where the app can automatically switch between day and night modes.

Overall, I'm in love with this app. I started using it last year, and it's been fantastic. The debit card and rewards program are excellent, and the support team is friendly and responsive. The rewards program is particularly impressive, as it offers 3% cashback of XRP on every transaction, although this is limited to $150 AUD per month.

If you're interested in signing up, be sure to use Ref - [Code ] and earn $10 worth of BTC. HA95731

Ngoc N.
Ngoc N.NSW
  Verified

First Aussie Crypto card – I was impressed with CS and how user friendly their apps is. Not a huge crypto enthusiast however I love to have more options to spend my money. Great product and support

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