Review your last buy on ProductReview.com.au
2Coinstash

Coinstash

 Verified🏆 2026
2Coinstash
4.8

1,035 reviews

Positive vs Negative
96%4%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Withdrawals ?Within 24 hours, 1-2 days, 3-4 days and Over a week
Transparency ?
4.5
Ease of Application
4.6
Rates and Fees
4.5

 AI reviews summary 

Pros
User interface: The platform and mobile app are easy to navigate, featuring a clean layout and clear charts that suit both beginners and experienced traders.
Customer support: Support staff provide quick, helpful, and responsive assistance, even during holiday periods.
Reward programs: A gamified loyalty system offers various bonuses, incentives, and free cryptocurrency for completing tasks and regular use.
Transaction speed: Deposits via PayID/Osko and withdrawals to bank accounts are processed quickly or near-instantly.
Verdict

The platform is highly regarded for its user-friendly interface, responsive customer support, and engaging rewards system. While some users find the verification tiers and wallet transfer processes slightly cumbersome, the overall experience is defined by ease of use and fast Australian-based transactions.

1,035 reviews
5  Piki N.  · Seems to be the best out new user here and im happy
4  Rob M.  · Not a bad exchange. Better than coin stash. Used to be better a few yrs ago
5  Gary L.  · Has everything I need. Great exchange and I would recommend to others.
4  Shaun  · The platform is pretty easy to navigate. But can be a little temperamental for some wallet transfers
4  Daniel  · Better then many other platforms though it can be annoying when sending funds to cold wallet how much crap I have to go through when it's my own funds.
5  Joseph N.  · Great crypto platform to trade on in Australia. Substantially lower fees.
Johnny Rico
Johnny Rico QLD 3 posts
 

Been using Coinstash coming up to 2 years now and I’ve been really happy. Their fees are fair and lower than any other Australian platform, and they have great rewards for loyal customers. Customer service is 10/10.

Ask the reviewer
mhanna65
mhanna65 NSW 6 posts
 

Worst Service Extremely disappointing experience. Withdrawals and transfers are regularly delayed for hours and sometimes even days. When you're dealing with cryptocurrency, timely access to your own funds is extremely important. Having to wait hours or days for a withdrawal or transfer to be processed is frustrating and unacceptable. Based on… Read more

my experience, I would not recommend this service to anyone who needs reliable and timely access to their crypto.

Reviews with attachments

  • Thumbnail
Lance P.
Lance P.
 

Great product nice customer service appreciate it thanks Coinstash evening.

  • Thumbnail
  • Thumbnail
Brendan J.
Brendan J. VIC
   Fair Incentive  Verified

Very easy to use an navigate threw the app an quick withdrawal under half an hour Show details

  • Thumbnail
Sabnam Sapkota
Sabnam Sapkota NSW
 

Its a great platform guys. Less trading and you can trade any shares

  • Thumbnail
Nathan C.
Nathan C. VIC
 

Good app easy to use Allround good app give it a try

  • Thumbnail
dani S.
dani S. NSW
 

great app easy to use nothing bad to say about it Show reply

  • Thumbnail
Antz
Antz
   Verified

Good site would recommend for people who want to invest Show details

  • Thumbnail
Jomana Barbar
Jomana Barbar
   Fair Incentive

Very easy to use and very trustworthy, it is very enjoyable to wake up to check my app every morning

Latest follow-ups

  • Thumbnail
Alaric G.
Alaric G. NSW
   Verified

During the recent artificial crash when so many other exchanges went down, Coinstash remained up and responsive throughout. I was able to buy back lower when my stop losses were triggered and profit rather than getting wrekt. I could talk about great features, but let's be honest. This is what truly matters. Show details

 Follow-up  · I was gold, went to tfer some crypto to my private wallet and they froze my account. That was over a year ago. It's still frozen for tfers and no explanation given as to why.

Crypto C
Crypto C
 Published  · Edited

Extensive crypto collection, good customer service that actually responds, fair pricing Show details

 Follow-up  · I changed my views shortly after. I seldom use Coinstash at all. I don't trust them. Many of my coins were delisted, and the rewards pricing was changed so dramatically it's not worth the paper it's written on. I use several other platforms that are better. Don't believe like me that having many listed coins is better as they just delist them… Read more

feefee
feefee 14 posts
 Published  · Edited

held my brothers $330 for eight days without mentioning a compliance review or your gambling site policy, even though he withdrew it from a regulated site. they released it on a Saturday, not Friday as stated(they only do refunds on a friday)so… Read more

waited a week,ALSO since they sent back to the gambling site i couldnt withdraw it right away he had to go thru the playthrough deposit again(risking to loose it all nota nice feeling when u had a succefull withdraw), after which he was still downgraded to tier 1 (receive,sell,withdraw)so he withdrew funds to his wallet only to realise after going on chat that once again funds are stuck with no immediate time frame.he was NEVER notified ABOUT THE COMPLIENCE REVIEW otherwise he wouldnt of got funds sent there,how long does a complieance review take... Lack of transparancy has cost him 2 weeks in a row and ongoing. Also the current funds held hostage are now less due to market value. he will be formally escalating this. Many codes and practices have been violated.

 Follow-up  · Months of being ghosted, til or eventually u applied for qcat, showed them the receipt on live chat, then next day finally got a email. 6 months after the initial fiasco. Disgusting.What communication did you receive during delays.... An email saying I would be contacted by phone, ghosted again by [Name Removed].... Complete trashshow. I have chatlogs and all if ppl think I'm making this shit up. Anyhow gave a nice day.

feefee
feefee   

was suppose to be refunded yesterday,coz "fridays is the day they do them" ,was told that last time… Read more (+12 replies)

Find out how Coinstash compares to other Cryptocurrency Exchanges

Know better, choose better.

Compare all

Positive reviews

Sam A.
Sam A. NSW 5 posts
   Fair Incentive

A intuitive platform and easy to use App to trade digital assets. Best part is that it is Australian . Fair and transparent transaction costs unlike some other providers I have encountered in the space. I will be transferring and transacting much more with CoinStash going forward. Show details

Marty
Marty 4 posts
   Fair Incentive

I’m new to using Coinstash, but so far I’m really happy with it. The app is easy to navigate, everything feels straightforward, and transactions are impressively fast. Great experience so far

ross m.
ross m.
   Fair Incentive

Best place to find the most coin listings good incentives for loyalty and trading discounts working up through the tiers. Fast withdrawals to bank account instant Show details

Negative reviews

Jake H.
Jake H. South Australia
 

Possibly the worst exchange with the worst security I have encountered. They allowed someone to change my email and withdraw all my crypto to an external wallet without notifying my 2FA. They are refusing to do anything about this. Absolute joke of a company with the worst security measures you could imagine. AVOID AT ALL COSTS. Show details

Coinstash
Coinstash    

Hi Jake, Thank you for leaving this review, we have… Read more

B ware
B ware NSW
   Verified
Transparency
Ease of Application
App

Heed this warning! Don’t listen to all the reviews. They must be for people that invest only small amounts. Coinstash seem ok at the start. They offer Tier 1 to Tier 4 categories. Tier 1, you can deposit and purchase your desired crypto but you can’t make a withdrawal or transfer. You are met with a [Content Removed] long (in this day & age),… Read more

7 day wait until someone from their “so called” team confirms your details. Which is, I will say it again, [Content Removed]!

Then and only after the 7 (business) days wait can you transfer any purchases to your cold storage.

But you’re limited to the amounts subjected to their Tier system you are on at the time.

I played the game and after making quite a few purchases then again needing to wait to move to up to Tier 3 to transfer to cold storage. Every upgrade in their Tier category system requires from 1 to 7 business days.

If you think of making a deposit via a bank account direct deposit into your CoinStash account on a weekend or a public holiday, think again.

You’re subjected to their Monday - Friday general business hours for any deposit to be confirmed or for any support you need you will have to wait to be answered via their only between certain hours support and restrictively slow system.

Their chat or email system is the only way to make contact. No direct phone number. No real conversation with a confirmed real person just a chat and email system.

I didn’t make any purchases for a couple of weeks. After said time I made another deposit and purchased a different coin. The next thing I know is they have unilaterally without warning, preempted indication or any type of correspondence froze my Tier 3 account and moved me back to Tier 1.

Meaning, I can not transfer my purchase to a cold wallet.

They subsequently requested not only bank account statements but pay slips and other personal financial documents. Including a required statement of why I purchased crypto and for what purpose. Indicating or insinuating via their chat system, they need me to prove I am not a criminal!

How dare you!

Obviously they have never heard of the premise and legal standing of innocent until proven guilty. They evidently work on the motto of guilty until proven innocent!

Stay right away from this company!

They are basically acting like an unscrupulous ransom cartel and will only create stress in your life.

If you’re a simple honest and hard working law abiding citizen that is lucky enough to be in the position to be able to purchase more than most struggling working class these days. They will make you feel like you’re a criminal and basically blackmail you to forfeit private and personal financial documents. To unjustifiably prove your innocence.

Which could subject you to issues of personal data breaches and ultimately personal financial safety.

To appease their overreaching, self grandiose and abhorrently [Content Removed] overstep and boundaries. They fail to protect the sanctity of customers financial and personal data safety in how they seemingly have treated this customer or client.

This all without having actually ever spoken to a real person. Just a chat system. No phone number to speak with a real person. For all I know it could be a chat bot I have spoken to on multiple occasions when requesting support over the weeks I have been a customer.

Multiple times I have had to dumb simple questions down, as the supposed support person could not understand or [Content Removed]. Which possibly confirms my new analytical theory of being only support chat bots.

If you have any real savings and any desire and ability to purchase more than a small amount.

I would warn against CoinStash as they will certainly give you sleepless nights and angst. Holding your purchase or deposits to ransom.

How dare they (a bot, an algorithm or a muppet on the other line of a chat system) request personal & private financial details. That could ultimately breach personal privacy and safety and could place customers in an unsavoury [Content Removed] and future hell.

In my experience, they have treated me like I’m a criminal and they are a law enforcement agency. How dare you!

They are acting just like a [Content Removed] business trying to make a profit on the backs of their clients with the elevated spreads and fees. Which seems to indicate no regard to the personal private financial safety of its customers.

Avoid this company, App or website like the plague!

Richard V.
Richard V. SA
 

Love the platform, easy to use although it doesn't remember the settings I use on my charts.

 Follow-up  · I like to use MACD, RSI & Stochastic RSI but once you add them to your chart, if you then head back out to your portfolio and then back to the chart those tools will have to be added again. Every other exchange I've tried remember these tools on your charts even if you add lines and markers or even close out of the platform, they remember… Read more

Recent reviews

Dragan S.
Dragan S. QLD
 

I have been with CoinStash for several years now and I've never had issues using their services. All around its an exceptional company thats reliable and trustworthy without a doubt

James B.
James B. VIC
 

Great site to learn at all levels, personally I found it helpful to learn about how to invest in crypto to keep my funds safe as well as start to grow my investments!

Hani
Hani 3 posts
 

Coinstash best exchange in Australia. Easy to navigate. Better than SWYFTX and Pepperstone

Find out how Coinstash compares to other Cryptocurrency Exchanges

Know better, choose better.

Compare all
Alastair W.
Alastair W. 2 posts
 

Very easy to use and great dashboard. It feels very professional and safe. Would highly rate

Sjj993
Sjj993 2 posts
 

Coinstash is one of the best available platforms right now. Easy and fast verification process, great customer service and very easy to use! 10/10

Melinda M.
Melinda M.
 

Easy too use platform Fast withdrawals x Latest trade news Bonuses yeah ⭐⭐⭐⭐⭐ Show details

Cody P.
Cody P. NSW
 

Just great, accurate, factual, objective, really really really impressed with just how

Lachlan S.
Lachlan S.
   Fair Incentive

Great crypto platform for Australians. The interface is simple, deposits are fast, and buying crypto is very straightforward. I’ve had a smooth experience so far and customer support has been helpful when needed. Highly recommend Coinstash. Show details

Benji Reid
Benji Reid
 

Easy to use. Excellent way to start in the crypto market Show details

Krystal R.
Krystal R. VIC
   Fair Incentive

User friendly fantastic and easy to use for everyone and self explained

craigwalker666
craigwalker666
 

Very good crypto app very góod awesome app, highly recommend

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.