Appalling App & Customer Service, AVOID AT ALL COSTDon’t bother downloading this app, the customer service is non existent and they are just downright rude and ignore you & your requests. And if the finally do decide to get back to it’s always a wish washy response or “their onboard team” are still looking into it. It’s like they have minimal staff working there. In order to WITHDRAW Crypto or $AUD on their platform you need to be a “Level 2.” On their website it states a “Minimum of TWO days” in order to get approved for “Level 2.” They decided to play games with me and it took the over 10 DAY... Read moreS for me to be APPROVED for “LEVEL 2” it’s an absolute joke of a platform. Then you have to deal with their buggy app, it’s a total mess, NOT user friendly, it freezes, constantly crashes, you can’t get live prices, it’s just simply the WORST CRYPTO AUSTRALIAN EXCHANGE, my suggestion is to AVOID AT ALL COSTS! Even then just trying to WITHDRAW CRYPTO you have purchased from their so called Exchange, it took 4 days for them to action my WITHDRAWAL, it is just pathetic.
Do not use this Coinstash platformCoinstash still refuse to allow me to withdraw my money. I have been posting on LinkedIn about the suspicious 5 star reviews they have been getting lately in large numbers. One of these 5 star reviewers responded & said it was nothing to do with Coinstash & I shouldn’t badmouth them. At the end of the of the post he tagged one of the Coinstash directors!!!! So he has no affiliation with Coinstash???
Very suspicious about the huge increase in 5 star reviews & I suspect virtually all are fake. There are graphs that show what is happening on trus... Read moretpilot. The problem has been flagged to ACCC & Trustpilot. Coinstash have been contacted by NSW Fair Trading & they once again have refused to respond. I’m still waiting to get my money back from Coinstash. They don’t reply to messages, emails or phone. There is over $17000 they are holding onto that doesn’t belong to them. They tried to get my posts removed from what I understand but I had proof. I requested mediation to sort things out but as usual no response. I don’t know what game they are playing but I wonder if they’re in serious financial difficulties. Do not put your money into Coinstash. You may very well never see it again
DISGRACEFUL ADMINISTRATION…!!!For the last six weeks I’ve literally sent 100s of emails and messages to get some help with my Coinstash account…they have $4800 of my money and I cannot withdraw as they still haven’t completed the verification of my ANZ bank account after I’ve uploaded the bank statement three times…I’ve explained this over and over and administration still HAVE NOT RESPONDED although I left negative feedback on google and they responded immediately… a completely dishonest disgrace of amateur support…I will now have no choice but to get the financial ombudsman involved and make the trip 2000 km away to the head office at Brisbane and front them in person.
Not happyHaving big trouble trying to withdraw funds from Coinstash I have contacted them continuously they now ignore Show details
Website has exit scammed or been hackedSame experience as the below reviewer. Account was randomly changed and now I can access my money. No response from support at all and by the sounds of it and other new reviews floating around there is something very fishy going on. If I'm not allowed to use their platform why take my money. Calling the bank to reverse ir right away if possible and going to many of the other less amatuer exchanges around than this cobbled together and purely run by bots piece of garbage.
DO NOT USE THIS SITE AT ALL. YOU LOSE YOUR MONEY. Show details
Be very wary handing over your personal informationAfter supplying my drivers license and passport details, I receive email confirmation that my KYC verified and I can start transacting.
Then I can no longer log into my account and the system does not send password reset emails.
Support are not helpful. I expressed strong concern that I can no longer access account after KYC completed. Finally, after many attempts at an explanation, I am advised that I do not meet AML/KYC policy (strange, considering I received email confirmation that KYC had been approved). I have active accounts on 3 other A... Read moreU crypto exchanges (for many years) and have never been in trouble with the law. I have handed over personal information to this company for no benefit. Therefore, if you have concerns about maintaining your privacy, then I strongly recommend to steer clear of Coinstash. There is no phone number and they have dismissive support. Worst AU crypto exchange I have dealt with, huge waste of time and effort. Not worth the risk.
Great way to buy cryptoGreat easy to buy and sell crypto easy to withdraw your money Show details
GreatGood easiest I’ve found to use so far for buying selling trading recieving
Easiest platformEasy, no frills, transactions. Quick withdrawals with no fuss at all. Show details
Great!Seriously an easy to use crypto exchange app with clear and simple features for beginners
AwesomenessAwesomeness is an understatement with this crypto exchange app! Try it out
Great crypto app!Easy to use, great trading prices. Makes withdrawing simple, would recommend to anyone!
Good jobAmazing It works really well and I love it so mucj Show details
Crypto WheelLove spinning the wheel and winning different prizes of coins and rewards
Coinstash reviewGood referral promotion and the spin wheel is a great feature! Show details
Questions & Answers
Why is my money being held by Coinstash despite saying I can withdraw said money at anytime? I have asked & asked, messaged , emailed, called & no one responds.
Please be aware that I’m certain that many Coinstash reviews are not necessarily true. With the problems I have had matching others I believe there is some sort of scamming going on. I haven’t been able to withdraw over $17000 of my money despite Coinstash publically proclaiming I can withdraw my funds at anytime.
Why have you consistently told me I can withdraw my money from Coinstash at anytime which is untrue? What is the purpose of all this other than theft? If I can withdraw the money then prove & show the money being paid back into my personal bank account of which you have details.
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