Independent Reserve

Very straight forward and easy to use. The customer service team are very friendly and response times are very quick and efficient. Don't have any complaints at all about this site!

I used independent reserve to trade crypto (bitcoin) an im very glad I did so! The app was very easy to understand whilst upholding a high level of security for my information which I would otherwise be concerned about through other investing apps. Overall great experience, quick turnover times, would 100% recommend.

I've been trading with Independent Reserve for 6 years now and have had no issues buying and selling crypto currency. They make it easy to access documents for tax purposes also and support has been reliable in the rare instance I need them. Show details

Froxe my withdraws no warning and unfairly ! I provided everything to Them waiting over 24 hours to fix I’m so scared rn

My experience with Independent Reserve was extremely disappointing and a complete waste of time. After over two weeks of delays, I was asked to submit multiple documents including my driver’s licence, bank statement, visa, and other personal information. After this long process, they suddenly questioned why my residential address, bank address,… Read more

and account registration address were not exactly the same. Following this, they requested additional documents again, so I provided my official tax return, which clearly shows my most recent residential address. Despite submitting legitimate government-issued documentation, my account was still declined without any explanation. Their final response was simply: “We are unable to proceed with your application and cannot comment further on our decision.” This is completely unacceptable behaviour for a financial platform. Many people in Australia — especially renters and migrants — naturally have different addresses across documents. Rejecting an application after repeated document requests, while refusing to explain the reason, shows a lack of transparency, professionalism, and respect for customers. I strongly advise others not to waste their time or share sensitive personal documents with this company. There are far more transparent and professional crypto exchanges available in Australia.

Update:

Independent Reserve has now confirmed privately that my application was rejected because it was deemed “outside their risk tolerance.” No specific reason, rule, or unmet requirement was provided, despite weeks of delays and the submission of extensive documents, including my driver’s licence, bank statements, visa, and official tax return. This confirms my original concern: the company collects highly sensitive personal information, then hides behind vague internal “risk” policies while refusing to provide any meaningful explanation. This is not transparency. It is a one-sided process where the customer carries all the burden, and the company provides zero accountability. Prospective users should think very carefully before sharing personal documents with a platform that can reject you without clear justification and simply tell you to “try another exchange.”

Independent reserve thank you very much for your email asking me how you are doing. To brutally honest not very well, your support team is not supportive, their more intrusive on your personal business activities. I was told that the crypto while that I was sending crypto to was suspect however you couldn't evidence that in any way shape or form. … Read more

I said to your support team member I was planning on sending crypto to a family member in America, your support representative wanted that public address, even though I had no intention of sending it from independent reserve, I found this very inappropriate. I then tried to send some crypto to my other crypto wallet and it was highly suspect as well, which was complete rubbish. And I'm sure I won't see this comment on any forum in relation to independent reserves services. You can keep the $30 of bitcoin that you offered me. And I wish you all the best with your endeavors.

Independent Reserve is an awesome platform to trade Bitcoins and Cryptocurrencies!! It is simple and straight forward!! I would highly recommend to friends and family!!

Independent reserve has allowed me to start investing in anything i want to and even gave me a bonus upon my first deposit and honestly anyone wanting a start should check it out Show details

Great platform for trading crypto. The interface is really easy to navigate, AUD deposits are fast, and I feel confident that my funds are secure. Highly recommend it to anyone looking for a reliable exchange. Show details

Independent reserve. Where do I begin? Absolutely incredible service that you are offering. The app *chefs kiss* just hits the spot, “scratches the spot” if you may. Whoever designed / created this masterpiece of an app, simply deserves a raise!

I’ve had a really positive experience with independentreserve.com. The platform is easy to use, even if you’re not particularly experienced with crypto, and everything is pretty straightforward. Its reliable, easy to use and reassuring when dealing with something that can otherwise feel pretty complicated. I’d definitely recommend it to anyone in Australia looking for a simple place to buy and manage Bitcoin and other crypto. Show details

Top shelf exchange. Support may take a few hours to respond but when they do it's really clear and appropriate...not pro forma responses. Really happy with their security protocols and ease-of-use. Genuinely happy to open and read their eDMs which are interesting, well researched and written.

Really good experience with Independent Reserve. The platform is easy to use, transactions are straightforward, and everything feels secure. The overall process has been smooth and simple to understand. Definitely a great option for anyone looking to buy and manage crypto in Australia. Show details

Great experience with Independent Reserve. The platform is easy to use, transactions are smooth, and the service feels reliable. Overall, I’m happy with my experience and would recommend Independent Reserve to others.

Independent Reserve is one of Australia’s most trusted crypto exchanges. Founded in 2013, it’s AUSTRAC-registered, ISO 27001 certified, and has never been hacked. Client funds are held 1:1 in segregated cold storage. Highlights: Competitive fees (0.5% down to 0.02%) Free AUD bank deposits Clean interface + solid mobile apps Excellent for SMSFs… Read more

and local users 24/7 support

Secure, regulated, and easy to use — highly recommended for Australian crypto investors.

Independent Reserve has a pretty easy to use interface, everything's where you'd expect it and you don't have to go hunting around for basic features. Customer service is also a strong point, they responded quick every time I had a question. The only thing I'd add as improvement is more advanced trading tools, for those of us who already have more experience trading. Still, for day to day use it works really well. Show details

I’ve had a solid experience with Independent Reserve. The platform is easy to navigate and everything is presented clearly. I found the process of buying and managing crypto pretty straightforward, and the overall experience has been smooth and convenient. Would definitely recommend checking it out. Show details

Independent reserve is the easiest crypto currency trading website ive ever used in my life Its simple and makes it easy for me to buy my currencies Thank you so much for makinf such an awesome app!!

I’ve had a solid experience with Independent Reserve. The platform is easy to navigate and everything is presented clearly. I found the process of buying and managing crypto pretty straightforward, and the overall experience has been smooth and convenient. Would definitely recommend checking it out. Show details

I’ve had a solid experience with Independent Reserve. The platform is easy to navigate and everything is presented clearly. I found the process of buying and managing crypto pretty straightforward. Would definitely recommend checking it out.

The whole process was pretty smooth. Signing up was easy, verification didn't take long, and buying Bitcoin was simple. No issues so far and the site was easy to figure out.

The whole process was really quick and easy, from verification and depositing funds to getting started with trading. Definitely one of the best trading platforms!

Easy to access and buy crypto. Easy to transfer to other platforms. However the admin fee can be a bit pricey, especially for low amount of sell orders. Would be great if there’s a difference sell order admin fee for different sell order amounts. Show details

I've used a number of cryptocurrency platforms over the years, and Independent Reserve has easily become my favourite. From the moment I signed up, I was impressed by how professional, secure, and easy to use the platform is. The interface is clean and intuitive, making it simple to buy, sell, and manage my cryptocurrency without any unnecessary… Read more

complications.The customer support has also been excellent whenever I've needed assistance. Responses have been prompt, friendly, and genuinely helpful, which is something that can be hard to find in the crypto industry.Overall, I am a huge fan of Independent Reserve and have had nothing but positive experiences using the platform. I regularly recommend it to friends and family who are interested in cryptocurrency because it's secure, easy to use, and backed by a team that clearly cares about its customers. In my opinion, Independent Reserve sets the standard for what a cryptocurrency exchange should be.