Breakdown after one year
Had a Daikin FDYQN125L ducted air conditioning system installed just over one year ago and had been very happy with its cooling (excellent) and heating (okay but not fantastic) until recently when it just stopped working. Error code and technician said it was a problem with the inside and outside printed circuit boards (PCB) not communicating properly. Have had to survive in sweltering heat for two weeks over Xmas and New Year. All staff have been friendly and professional but they can't make up for faulty equipment. Not a good recommendation f...or Daikin products, especially as it cost us almost $10,000. The unit failed on December 18 (when we notified the installer) and it is now January 3. Yes, it is the Xmas/New Year period and staff levels are no doubt low at Daikin spare parts department, but a one year old product just shouldn’t fail if it is fit for service. Not happy. Friends in same area had exactly the same problem with exactly the same unit.
Great air conditioner
Was advised by the person I had install my air conditioner who I had a lot of trust in that this air conditioner was the best pick of them all so on his advice I went with it and can say I am glad I took his advice. I am very happy with this one as it seems to do the job with ease and is so quiet and efficient. Would certainly be recommending Daikin to anyone I know wanting to purchase a air conditioner, love it.
Questions & Answers
For a 197sq meter house will these specs be sufficient?
Ken, I think it's best to ring the Daikin people or some other company and ask those sort of questions as there are guidelines as to size and capacity. Furthermore if its gas heating, for safety reasons as well, professional recommendation is important. I was told years ago that there is always some portion of unburnt gas which needs to escape from the room for health reasons.Hence over sized heater is contra indicated.
Ken I’m sorry I’m unable to answer your question as I think the best way to go about it is to get two installers to give a quote and see hat they both suggest this is the way I went about it and they both suggested 10kw and to play it safe I said I want to go to the next size which was 12.5kw and went with the guy I thought most confident with and as it turned out he was fantastic and I couldn’t be happier. In the first place I tried getting information from Daikin but they don’t give any recommendations as they said every situation is different. Hope this information is helpful Ken, good luck
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