Daikin RZQ five+ years on – This ducted whole of house AC was installed five years ago and has worked well until recently (September 2021). Just out of warranty. The outdoor unit failed - both fans shorted to earth and PCB failed. Well that shouldn't be too expensive. I mean fans are everywhere and PCBs can be purchased for next to nothing. Not so. After paying $190 for the… Read more
diagnosis from the people I purchased it from the bill to actually repair it will be $2790. And even then they cannot guarantee that the repairs will actually fix it! So at best that will be around $550 a year maintenance costs. If you are purchasing an air conditioner better factor that cost into your financial plan or buy another brand of air conditioner. This is very poor engineering from Daikin. I will not be purchasing anything with a Daikin label.
Pathetic Service – Its been more than a month i ordered for a Daikin 12 KW ducted AC unit paying 4000$ to the dealer. I still don't have the unit nor a confirmation on when its going to be available . Called up customer service and sounded like they are very delighted to confirm there is no stock and have no clue about when one will be available. Very frustrating… Read more
experience, I can only imagine how the after service is going to be. Wise decission time now .. 'Pulling back to find a better provider'.
Disappointed with heating – This is the second winter of using it. Not happy with it for heating: cooling is fine. It seems so inefficient to have to run it 24hrs a day to maintain at least some warmth. I have a tiled slab floor which gets quite cold, so it takes a long time for the unit to take the chill out of the room. Even with the all the connecting doors closed, as… Read more
well as heavy curtains drawn on all windows, (yes, it feels like I'm living in a cave) I can never get the room temperature to within 2-4 degrees of the temp on the control panel. Set it to 18 overnight, 16 degrees in the lounge-room in the morning. Set it to 24 on a cold day and it struggles to get to 19. Yes, I could turn up the controls, but I worry about my electricity bill. I used to have a wall mounted system that did a much better job of heating than this one. I now think I should have stayed with one of those.
Post Script from above review. I had the installer come out to the house again and check… Read more
Breakdown after one year – Had a Daikin FDYQN125L ducted air conditioning system installed just over one year ago and had been very happy with its cooling (excellent) and heating (okay but not fantastic) until recently when it just stopped working. Error code and technician said it was a problem with the inside and outside printed circuit boards (PCB) not communicating… Read more
properly. Have had to survive in sweltering heat for two weeks over Xmas and New Year. All staff have been friendly and professional but they can't make up for faulty equipment. Not a good recommendation for Daikin products, especially as it cost us almost $10,000. The unit failed on December 18 (when we notified the installer) and it is now January 3. Yes, it is the Xmas/New Year period and staff levels are no doubt low at Daikin spare parts department, but a one year old product just shouldn’t fail if it is fit for service. Not happy. Friends in same area had exactly the same problem with exactly the same unit.
Almost three weeks later and our Daikin ducted air conditioning system (reviewed above) has been… Read more
Great air conditioner – Was advised by the person I had install my air conditioner who I had a lot of trust in that this air conditioner was the best pick of them all so on his advice I went with it and can say I am glad I took his advice. I am very happy with this one as it seems to do the job with ease and is so quiet and efficient. Would certainly be recommending Daikin to anyone I know wanting to purchase a air conditioner, love it. Show details
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Hi Bulliton, thanks for taking the time to leave a review… Read more (+1 reply)