Davonne
7 reviews
Excellent service! – Clint from Davonne Peakhurst provided excellent service and advise when installing our curtains. The curtains are beautifully made, the company also takes full responsibility for any faults and all post purchase issues were handled promptly and professionally by Clint. Show details
If I can give zero star I will – I used to leave negative review in google but they just remove it by some method I don't know. I just checked their google review in peakhurst head office and found all the negative reviews are removed. Good job Davonne! The story starts from their salesman [name removed], a smart butt guy who leave a couple of dents on my mother's gyprock wall… Read more
on the day of the quotation. Before mother said it was ok he told us nobody will see the dent so do no worried about this. I am really pissed off but they were referred by a friend so we still proceeded the quote with them.
However I called million times to the office to ask for installation after the promised lead time. Every time the lady just put me on hold for 15 mins and tell me soon and never suggest a actual time. Finally one month after the promised date [name removed came again to install (surprise!). Mom has a poor sight so she didn't notice [name removed drilled several extra unnecessary holes on her concrete ceiling but I was really angry and call the head office to talk to their boss [name removed. But I called 10 times to [name removed but he never pick up the call.
Didn't turn up for appointment - reply – I am the sales rep from Davonne Blinds, Philip, and I have never missed an appointment in 12 years of working with them. I had in my schedule 1.00 to 2.00pm, I turned up between 2.05/2.10 and Honor had gone out. There was obviously a mistake made in making my appointment time from head office. I rang her next day to apologies and she has since made another appointment with us. Show details
Didn't turn up for appointment - reply – I am the sales rep from Davonne Blinds, Philip, and have not missed an appointment in the 12 years that I have worked for them. I did turn up at Honor's place between 2.05/2.10pm and she had gone out. There was a mix-up in the times given, she was told 1/1.30 by head office, but I had in my schedule between 1.00 & 2.00pm. I rang her the next day to apologies, she has since made another appointment with us. Show details
Terrible service !!!! Stay clear of them – Avoid them. Terrible service!! No follow up by them 2 Nd time ordering and 2nd time broken shutters Stay clear of them go somewhere else Broken shutters delivered on Friday still haven’t heard back what they are doing by Wednesday Show details
Avoid them if you know the story of Menai Blinds – Warning to potential customers: Lots of the 5 star reviews for this company are from their employee. I'd say one star is even too much for their product and C/service. I bought my outdoor blinds from them in 2016 and the clutch turned faulty in 2017. The manager [name removed] told me they were under new management and rejected my warranty claim.… Read more
I trusted them then placed another order. But the crap fell down last month and they told me again they are not the same company and refused to fix it.
After this my friend told me they are actually the successor of the 'WELL KNOWN' Menai Blinds. Google "Menai blinds reviews' and enjoy it.
Good Product - Terrible Service – Ordered our Vertical Drabes thru Davonne Collaroy on19/12/17 for installation on 22/1/18 . Didn't hear a word from company so phoned them on 8/2/18 to see whats happening. Appears our order was overlooked completely but they promised to have them finished & installed on19/2/18. They then put off again till 23/2/18 but alas didn't arrive as… Read more
promised. Finally installed 27/2/18 ( 5 weeks late) and no offer of any discount for inconvenience caused. Final product is good though but would not use them again.
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