7,286 reviews
Purchased a curtain on a track. The track is flimsy and poor quality. Contacted the company to advise that the track cannot hold the weight of the curtain and received an AI generated email to say go and purchase your own durable track. The track is not fit for purpose and accordingly you will be stuck then having to go elsewhere to purchase a… Read more
track. The curtains themselves are awful quality. They are different lengths from one side to the other, not hemmed properly, and don’t sit properly against the window. There are also marks on the fabric. There are other companies that you can purchase DIY blinds from, which we have previously used and are much better quality. I personally would recommend checking those out. 2k absolutely wasted.
i was very happy with the blind i ordered for my en suite window and my husband had no problem in fitting it to inside the window frame- now my early bird neighbours wont wake me up at 5.15am when they turn on there downstairs toilet light . Show details · 1
The blinds themselves are of good quality, and when they work, they are great. Currently there appears to be an issue with the app/firmware updates, so my blinds don't work because it says I need a firmware update which isnt available, and I can't get any resolution from customer service. Very frustrating.
Thank you for your feedback Gemma. We're… Read more
Reviews with attachments
Purchased Click2fit blinds, great product, easy to install, definitely recommend Show details · 1
Best thing I’ve purchased in a long time. Easy to order, fit and use. The blind fits neatly into a window right beside the front door and gives the privacy I need when I want it. Show details · 1
Easy process to order custom size, took a while to get through the all stages from first place order to being delivered, but otherwise the product is great, looks amazing and was easy for me to install by myself. Show details · 1
I purchased three zebra blinds and they are very well made and absolutely look amazing in my home, and there delivery was early. Show details · 1
Lovely looking roman blinds, good quality and super easy to install. Material is Leone Sheer Cream. I will be buying more from Blinds online/Tuiss. Show details · 1
High quality, reasonably priced blinds for our front door. The quality, support and product are all outstanding. I highly recommend this company. They make the purchase process and installation a breeze. We will be purchasing more blinds for other rooms. Show details · 1
Wow, what an experience! Everything was sooo simple, the team were AMAZING, and the product quality was stunning! We could genuinely not be happier with how our theatre has turned out! Thank you so much Tuiss! Show details · 1
I needed a curtain to help enclose a room that had no door. I found Blinds Online through a google search and the site offered exactly what I was looking for. The instructions on how to measure were easy to follow and the huge range of fabrics makes the selection process easy. I chose the Canterbury Velvet Cream eyelet curtains with thermal… Read more · 1
interlining. They arrived about 5 days earlier than I expected and they were very easy to hang up after the installation of the rod. The room was a cold room and it now retains the heat significantly more when the curtains are closed. I'm very happy with the product, price and service.
Really happy with my experience ordering from Online Blinds. The whole process was smooth and easy from start to finish, and the blinds actually arrived earlier than the original estimated date, which was a great surprise. They fit well overall and look good installed. The width was just very slightly smaller than expected, but nothing major—it… Read more · 1
still fits fine and looks perfectly acceptable.
Overall, a positive experience and I’d definitely consider ordering from them again.
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I was very nervous ordering blinds online but I shouldn't have they are gorgeous and I honestly could not be happier. The quality and make is very good. Show details · 1
Beautifully made, quick delivery. It was a weird order, very long narrow window. They fit perfectly. The track installing was a bit fiddly and my husband is still working out some details with the service area. Show 5 replies
Very happy with the quality of these blinds, could of been a few mm smaller in width. Show details · 1
- +2
I’ve now installed these blinds throughout my entire home and couldn’t be happier with how easy the whole process was. The free samples made it simple to choose the right fabric with confidence before ordering. Delivery was fast, and the instructions were clear and easy to follow. Even with no prior experience, I was able to install everything myself without any issues. Show details · 1
Absolutely amazing 5 star blinds, 5 star service 5 star delivery time. I am so happy with my new blinds has made an amazing difference to my rooms. Fantastic quality. Thank you so much. Very happy customer Show details · 1
Luv my blinds made to exact fit for my ex 1877 rural school . Good communication emails relating to where they are up to with your order , very happy Show details · 1
Latest follow-ups
Great system for ordering custom blinds. They fitted perfectly. Highly recommend Tuiss for custom blinds. Show details · 1
Follow-up · Quality is great. Installation was very simple. Delivery was fast.
I placed an order with this company in March 2026 for bathrooms and toilet blinds. When I received my order in April 2026, the only thing that was correct were the brackets to hang the blinds. The colours, the drop lengths were all incorrect. I… Read more
emailed the company immediately and nobody bothered to get back to me. I called them five days later and they told me that they would review the photos and get back to me by the end of the week. This has still not occurred. I would NOT recommend this company at all. The customer service is disgraceful. I ordered seven blinds. How hard can that be?
Follow-up · After much too and fro, they’ve offered to replace two blinds. Still waiting. Be aware that the colours they produce are not what’s listed online, they are labelled differently
Hi Charlie We’re really sorry to hear about… Read more
I ordered two blockout honeycomb blinds ($422 each) and only received one. We bought these because the videos made installation look easy, but it took my husband and I about 2 hours to put one together. Definitely not as simple as they advertise. … Read more · 2
On top of that, the quality feels cheap. a plastic part broke during normal assembly.
Overall, not a good experience at all. Wouldn’t recommend.
Follow-up · My first experience wasn’t great, and I initially had some concerns. However, I have to say the customer service completely turned things around. Krisa reached out to me directly regarding the issue, and everything has now been sorted quickly and professionally. I’m genuinely impressed with Blinds Online’s customer service. They handled the… Read more
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In-depth reviews
I’ve ordered from this company on 3 occasions now, for window furnishings for entire houses- the first two times I was very happy. This time I ordered honeycomb blinds for my new home, which has been a horrible experience. The fits are terrible so some windows the drop barely makes the frame and others they’re too long so they’re bunched up in the… Read more
frame, I also believe the sizes to what I provided were adjusted and so there are gaps in the sides. However, my biggest concern is that they do not at all match the colour of the description. When I queried this, I was told the product can vary from the description (nowhere on their website is this specified) and essentially it’s my own fault for not making use of their free sample service. For reference- I ordered ‘ice white’ blinds and they are very much grey- I’ve included a picture. Upon first response to this review, I was sent a sample of the product…? I assume to prove to me that it is of course my fault for not ordering a sample, rather than admitting that the product does not match the description. I’m very disappointed in this purchase and the customer service is more than lacklustre. I would not recommend this product, I will use a different store for the replacements and future projects and would warn any potential shopper to get a sample as their website pics are misleading!
Thank you for your feedback, Samantha. I’m… Read more
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Well, once again, I am a VERY HAPPY CUSTOMER. I have now got my 2nd Blind for my kitchen window. My first one I did for my lounge. Honestly, as someone who has to rent a property, these NO DRILL BLINDS are absolutely awesome. The day blinds look… Read more · 1
really good with our landlords, blockout blinds .. I'm so glad that I dont have those awful, lace curtains that is in most rental properties. Especially not the nasty tin foil monstrosity that is used to get privacy.
These cutains are just fabulous and affordable. Its means no damage to walls or window sills and the best thing is we get take it when we move on. The measurements are so accurate and when we twist to fit they are sturdy and firm.
I absolutely love them and when I do my own home .. guess where I'm going to get my blinds from? We've actually used this company for drill blinds about 7 years ago, which we still have and be using in the future. The blinds are so professionally done. It was delivered in a good time frame as we live in the North West, WA region.
I have attached some photos. I have 2x bedrooms to do which I will get once I save up for them. It is worth what you pay for. You won't be disappointed.
Thanks again.
Follow-up · How easy are the blinds to clean? Yes the blinds are easy to keep clean. They look beautiful still. Crisp, clean and prestine. Do the blinds block out sunlight well? Yes absolutely. Reduces the suns glare but still allows the light to come in. Best thing is, when you look at the windows from the outside you cant see inside my house. LOVE IT!… Read more
I ordered 5 Roman blinds and some curtains from Blinds online and they are great. I chose 3 fabrics, which all closely matched the information and images on the website. The blinds are all perfectly aligned and made to my measurements and were so easy to install with a drill and an extra pair of hands. I’m by no means handy, so I was pleased with… Read more
how easy the installation was. I used a combination of online and the phone to place my order and the process was very simple. Be aware there is no installation instructions included in the shipping, but it was easy to find what I needed on the website. The blinds came with plenty of screws and the correct number of brackets and were well protected for shipping. They took about 4 weeks to arrive, but I received updates along the way. Although I didn’t need it, it was great to know I could exchange my blinds if my measurements weren’t accurate. I’m very happy with the quality and fit of my blinds and would definitely buy from them again. Highly recommend.
Recent reviews
Easy to order, easy to install, arrived quickly, and looks amazing! I love the colour and the functionality of being able to draw from the top or bottom, it's beautiful and I will order again. Show details · 1
I got the perfect blind for my new kitchen. Out of the ordinary print that enhances my decor. The measurements were accurate and as described. Very happy with the result. Easy to install myself, took approximately two minutes. Fabulous. Show details · 1
Purchased panel blinds for my sliding glass door. Arrived well packaged and promptly, with good communication. DIY install, which was straightforward except we had an issue with joining the two halves of the track as we had to adjust the end to sit flush as it was cut crooked. Track and glider pull are white, which was a shame as I was able to… Read more · 1
choose a black bottom bar, but no option to choose track colour. As my blind panels were dark slate grey, the white is a bit of a contrast, and I would have preferred the option of choosing a black track and glider pull (handy husband is going to make me a black pelmet to cover track and we will paint pull). End result is good, but we did have to make adjustments and customize the final product for the look we were after. Thank you Blinds Online.
The website was good and ordering straight forward. However, upon delivery, we didn't receive the tracks and rails that supposedly come included with our curtain order. We've built a new house and have no curtains installed so this delay is frustrating. Worse part, Tuiss have acknowledged my support request but I've heard nothing since. There's no… Read more
urgency to sort the issue. All their support is AI based and when I was finally put through to a human agent, the call was disconnected.
Hi Geoff, Thank you for your feedback. We’re… Read more
Terribly quality, terrible service and blinds where 6mm smaller then ordered. Whole website is ran by AI which makes it extremely frustrating. Humans that work here also have no interest in resolving issues they created. Show details
Hi Michael, We’re sorry to hear about your… Read more
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Hi Carla, Thank you for taking the time to… Read more