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Westral
4.8 from 1,784 reviews · View Statistics
See the Best Blind & Shutter Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Westral

Reviews

  • Product Quality
    4.9 (900)
  • Return Claim MadeYes (10) · No (876)
  • Customer Service
    4.8 (880)
  • Warranty Claim MadeYes (15) · No (884)
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Phil
PhilPerth, WA

Love the shutters

published

Love the shutters, Tony was very easy to deal with and friendly and very clean

  • Incentivised Review No
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Damian
DamianPerth, WA

Perfect installation

published

Installation on time, polite and expert. Thanks to Tony the installer

  • Customer Service
  • Incentivised Review No
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Jay
JayPerth, WA

Product is excellent and installer was professional.

published

Westral needs to provide their installers more time, as my installer Tony worked through lunchtime to cut and re-install my skirting board, he was so rushed, I felt for him.

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Sandy M
Sandy MPerth, WA

Extremely Dissapointed

published

Sales person obviously only interested in commission not selling client what we required. Wanted block out blinds. Yes fabric is blockout but what about all the light that comes in around the edges. You would think that any reasonable salesperson would explain and sell the correct items for what you the client wanted. Phoned salesperson and basically told thats what it is and maybe we should have got something a little different to make the bloockouts. Basically not interested

  • Incentivised Review No
  • Return Claim MadeNo
  • Store LocationCanningvale
Westral
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JackieS
JackieSPerth, WA

My unit looks a million dollars

published

Tony installed 5 different sets of shutters in my unit. I am very happy with the result, Great worker.

  • Incentivised Review No
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Kerrie Graham
Kerrie GrahamPerth, WA

Installation of outdoor blinds

published

I had outdoor blinds installed around my courtyard & they are even better than I hoped. Renato was my installer & sent me a message before he arrived. I was at work so he called me & discussed the details of the installation to ensure the work was exactly what I wanted.Renato then sent a message to tell me when he was finished. He left the area very clean & made sure the gate was securely closed. I was very happy with the work done & communication from Renato. Thank you.

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Grace
GracePerth, WA

Shutters are the way to go !

published

I was contact by Tony the Installer the morning of installation (by text) saying he was arriving in 45 mins.
He arrived on time and straight to the job. Tony was very professional and friendly. Love my shutters and would definitely recommend Westral (I already have as I have had other windows 'shuttered' by them).
Thank you Tony for beautifully finished windows.

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Tess Bosman
Tess BosmanPerth, WA

Excellent service, product and price!

published

Very happy with the shutter installed today. Great quality, service and price. Tony was great to work with, called upfront and was punctual. This is my 4th installation, 3 more to go :). Highly recommend Westral.

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Great experience

published

Nice job. Tony was very polite, obliging and personable installer. Clean and tidy work. Arrived on time. Completed the job in good time.

  • Incentivised Review No
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Sandra
SandraPerth, WA

Looks fantastic, has transformed my rooms.

published

Such a professional job. Tony was amazing, efficient and friendly. 100% satisfied with his work. Would absolutely highly recommend Westral.

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Maureen H
Maureen HPerth, WA

Excellent Product and Installation

published

We are very pleased with the quality of our Plantation shutters which were installed by Tony who arrived on time, was very professional and pleasant to deal with and tidied up after the job. Recommended.

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Rick T.
Rick T.Perth, WA

Great screen door with pet door included.

published

Great service, door was delivered before expected delivery date, Installer was on time and did a professional job. Dog is very pleased.

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What a great product and installer!

published

Woo - Hoo! What a great product the Westral Security Sliding Screen doors are!
Our third and fourth Westral Security Sliding Screen Doors were installed today by Paul, and add to that the great, thorough job Paul did, and clean up. Westral and Paul - what a team!

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Timbo
TimboPerth, WA
  • 2 reviews

Love the plantation shutters

published

We have had several different products installed by Westral now and have been extremely happy with them all. Recently Tony installed our Plantation Shutters. Tony was on time and his work was excellent and he made sure he cleaned up and left nothing for us to do. Would recommend.

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Alison
AlisonPerth, WA

Our new verticals look great.

published

The windows were measured up professionally by Joe and installed by the capable Phong. Phong was polite, careful and clear in explaining the safety aspects to us. He was also prompt with the required follow up. Overall a pleasant experience.

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  • Incentivised Review No
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Questions & Answers

Adam
Adamasked

Westral is currently offering customers a $30 David Jones voucher to encourage them to write a review, positive or negative. I've have written my review about 3 weeks ago and till today I've never received any voucher-Why?
Adam

6 answers
Sonukang
Sonukang

Me too done review couple wks ago ,no voucher yet i can not help u

Esther
Esther

You must be doing something wrong because I have mine although I am not real good at such things.
Esther

Westral
Westral H.WestralSend a private message
Julie
Julieasked

I have a question relating to the Crimsafe 3 point security front hinged door. Had this fitted 6 years ago, this week all of a sudden the tongue has decided to stay inside so of course I can't lock my Crimsafe security door. I call Westral you say use silicon spray, I did, no luck, I then get told it would be a $99 call out fee, fine, then the parts to replace would also be payable by me, not fine. So, you guarantee you provide top quality products that will last for years, I paid $973.00 for a front security door that was to make our family feel safer having that added security to be then told I am to pay. If we had treated our door in a malicious way, poked items into the tongue area, swung around on it damaging it yes I agree it would be my fault but to have a tongue that just stopped working & no way able to lock it how can that be my fault, to me that is a faulty product as it certainly hasn't lasted years & you do say a full warranty against faulty products regardless of age???!! Maybe the product was used too much for the job it was MEANT to do! Am I upset, yes, have I always used Westral yes, because of the reputation & supposed quality even though dearer than competitor. I just don't understand how this is my fault for a product to do what it is meant to do but obviously doesn't last very long, very disappointing Westral :(

2 answers
Westral
Westral H.WestralSend a private message
Julie
Julie
Kevin
Kevinasked

Do you do aluminum vertical slat blinds

1 answer
Westral
Westral H.WestralSend a private message

Good morning Kevin, thank you for your enquiry. Unfortunately no, we sell fabric vertical blinds and horizontal Aluminum Venetians. Kind regard Jody @westral

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