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Westral
4.7 from 1,234 reviews

Reviews

(1,040)
(131)
(18)
(13)
(32)
  • Product Quality
    4.9 (431)
  • Return Claim MadeYes (8) · No (414)
  • Customer Service
    4.8 (417)
  • Warranty Claim MadeYes (10) · No (413)

Reviewer Photos & Videos

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Looking good and feeling good too

published

Had used Westal services a long time ago, recently installed two doors, both fit really well and looking good too. Good workmanship by installer Ian. Will use them again in the future to support WA company. Blocking out mozzies and flies, enjoying the breeze, great. A little delay during the ordering process

Customer Service
Product Quality
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


Tommy

Tommy

  • 4 reviews
  • 2 likes

Fantastic product.

published

Second time I've used Westral. First time I had 4 security doors installed. That was 8 years ago and they still look great. This time I had some security screens done. Again the whole process was easy. 3 weeks from the quote to install. staff were friendly and the product is Great.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOsborne park.
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Debbie M.

Debbie M.Perth, WA

Security and sea breeze

published

Fantastic service, great installation from Tony Burrell couldn’t be happier. Not only do I now have security, I have the coolest breeze coming through. Very happy with Westral will recommend to friends and family

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn line
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Janette S.

Janette S.

  • 2 reviews

Safety screen doors

published

They look great and I feel safe keeping the doors open at night. Nice workmen too, very reliable and doors are a good fit. One opens in to the bedroom and is bearly noticeable

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOrdered by phone
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Tom

TomPerth, WA

Great service throughout the deal

published

We had a front security door fitted. We were very pleased during the entire process from the initial visit where we received our no obligation quote, through to follow up communications and then finally to the installation. We are very happy with our door which comes with a life-time guarantee and would fully recommend Westral.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWestral
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Benedicte

BenedictePerth, WA

Feel so secure with my new sliding door

published

From receiving a quote from a very professional rep to delivery and installation of my new heavy duty sliding door, I can truly say that Westral have been a total pleasure to deal with. I received regular updates on my order via text and phone. The gentleman who installed the door was absolutely delightful. The fit and sliding mechanism is perfect. I feel secure again. Thank you Westral you've lived up to your reputation.

The reviewer stated that an incentive was offered for this review


Ashleigh H.

Ashleigh H.Perth, WA

  • Verified customer

Great quality, very secure!

published

We got our security door for our laundry installed today. Very happy with the product. Makes us feel very secure now. We can now leave the door open to let the breeze through!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWestral
Warranty Claim MadeYes
See all answers

The reviewer stated that an incentive was offered for this review


viane

vianePerth, WA

  • 2 reviews
  • Verified customer

great service and product

published

from being quoted to installation, everyone involved did a remarkable job. everything fitted perfectly and was left tidied and swept thanks to tony. very pleased with our plantation shutters. we would definitely use them again.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationcanning vale
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Cheryl

CherylPerth, WA

westral blinds, shutters and outdoor awnings

published

Would definitely recommend. Very fast turn around from ordering to installation. Very professional from start to finish. Appear to be great quality. Have used westral in the past and will continue to if needed in the future.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Doreen

DoreenPerth, WA

Great Service. Great Product.

published

We have had 14 Sunshadow Sunscreen Blinds fitted. These blinds have reduced the heat in our home significantly and we are very please with them. Ordering and installation were quick and efficient, and the blinds are visually attractive.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Fantastic service

published

I was very happy with the service offered by westral. The service man was quick and efficient. He was a friendly operator and completed the job beautifully. I am very happy to recommend westral to my friends and use them again when necessary.

Return Claim MadeNo
Store LocationCanningvale
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


Glen

GlenPerth, WA

Service was great, product is exactly what I wanted. Thanks

published

So easy to find what product I wanted online. Prompt service after I rang for a quote. Service was good when I phoned to make an enquiry after screens were installed. The security screens were fitted perfectly. No complaints.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Shirley P.

Shirley P.Perth, WA

  • Verified customer

Westral Crimsafe Security Doors

published

Fantastic service by Clayton who was knowledgeable and did the measurements for the last of my 3 doors. Garry did the installation of the door efficiently and quickly. The customer service from Westral has been outstanding along with the product itself.

Customer Service
Return Claim MadeNo
Store LocationBalcatta
Warranty Claim MadeNo
See all answers

domger

domgerPerth, WA

Perfect

published

Very efficient and quick and tidied up after he finished. His name was Tony Burrell. I would use Westral again as I have in the past and have been very satisfied with the product and service

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPerth
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Julie

JuliePerth, WA

  • 2 reviews

sunscreen blinds

published

We are extremely happy with our new blinds. From getting our initial quote to installation, the company were very helpful and professional. The gentleman that installed the blinds was very polite and left everything spotless. Highly recommend them

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCanningvale
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Tori

ToriPerth, WA

  • 2 reviews

Great service and product

published

Great service, easy to arrange the quote and parts to be ordered. The install was done by Alan who was very friendly, informative and worked very fast. Very happy overall.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCanning Vale
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Mike C

Mike CPerth, WA

Great Job all round

published

Measuring by Joe was quick and efficient as was the installation by Alan. Alan even fixed an issue with our normal door! Can't fault the service and timely manner it was all done in

Customer Service
Product Quality
Return Claim MadeNo
Store Locationphone enquiry
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Professionalism at it best

published

Thank you for the service from beginning to end.
Receptionist and greeting etc to determine need - excellent
Checking requirements, offering advice on options to best suit need, measure, quote and follow up by Kessu could not be faulted.
Installation by Don was of the highest order, courtesy, cleanliness [housekeeping] both inside and outside.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCanning Vale
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Tracy L

Tracy L

  • 3 reviews

Fantastic professional work installing the Hinged Shutters by Tony

published

Tony arrived early today 18th February 2020, and after a friendly introduction, inspected the three rooms for the shutters and then worked efficiently outside putting the frames together. My wife and I were in the other part of the house as he fitted the frames and shutters and we admired each room as he went.
They look brilliant!
Mike and Tracy Greenacre

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCanningvale
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


These are not only crim safe they are very stylish

published

The security door fitted to the front door was quite difficult, but the finished product exceeded expectations. The installer was very professional and quick. We are very happy with the end result, so we have decided to do the whole house. Invoice number 11754171

Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


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Questions & Answers

Kevin

Kevinasked

Do you do aluminum vertical slat blinds

1 answer
Westral
Westral H.Westral

Good morning Kevin, thank you for your enquiry. Unfortunately no, we sell fabric vertical blinds and horizontal Aluminum Venetians. Kind regard Jody @westral


Sharon

Sharonasked

Do the wall switches have a battery.
Does the remote have a particular battery size and is there a cradle on the wall for the remote or is it just kept loose.

2 answers
Fired Up
Fired Up

Contact them directly rather than asking the public

WGoldberg
WGoldberg

I don't know


Dot S

Dot Sasked

Trying to complete a very positive review for Westral but it won't allow me to rate by stars and submit the review.

2 answers
Fired Up
Fired Up

Then contact the site manager

WGoldberg
WGoldberg

maybe speak to prouctreview


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