Westral

Westral

 Verifiedwestral.com.au
4.8

1,961 reviews · Statistics

PositivevsNegative
95% · 1,86965 · 3%
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Return Claim MadeYes (12) · No (1,010)
Warranty Claim MadeYes (15) · No (1,029)
Product Quality
4.9 (1,040)
Customer Service
4.8 (1,025)
See the Best Blind & Shutter Shops in 2024 as rated by Australians on ProductReview.com.au.

Reviews

1,961 reviews
Remo D.
Remo D.WAPerth, WA
  Fair Incentive

Amazing product and great service

Our installer Tony was helpful, friendly and efficient. Tony was a wealth of information and always courteous. The shutters are just what we ordered and easy to use.
We would use Westral again and highly recommend their products and services. Show details
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Jack C.
Jack C.WAPerth, WA
 

Installation of plantation shutters by Westral

Tony our installer was very polite and pleasant to talk to, very friendly, professional and very knowledgeable. There was no mess as he assembled the shutters in our garage. Tony cleaned up after himself after the shutters had been installed.The shutters we had installed are first class and finish the windows in the house nicely. We are very pleased with the shutters and we would definitely recommend Westral to anyone looking for vertical blinds or plantation shutters. Thanks Tony for a great job. Show details
Product Quality
Customer Service
Chez
Chez3 posts
 

Fantastic installer, beautiful blinds

Phong installed our new blinds on Monday, and he has done a fantastic job. I am very impressed by his workmanship; he cleaned up his drilling dust before he left and checked that I was happy with the blinds before he left. He is a friendly, personable man and I was comfortable having him in my house.
Also, the blinds look great. Show details
Matthew S.
Matthew S.
 

Shutters

Installer Tony did a great job with our shutters in three rooms. Shutters took much longer to arrive than quoted. If renovating order 4 months before you require. Show details
Product Quality
Customer Service
Rod K
Rod KWAPerth, WA2 posts
 

Phong installed our vertical blind to our kitchen window and did an absolutely brilliant job

I've been using Westral since 2009 and am very satisfied. Show details ·  1
Anthony G.
Anthony G.WAPerth, WA
 

roller blind service review

very happy with both the product and service. Joe, from Westral, was professional, knowledgable and friendly from the beginning with no 'hard sell' to tarnish the experience. our blinds have just been installed by Phong and the experience was the same. The blinds look great and Phong's knowledge and support on site was outstanding. A very hard worker, Phong also gave us additional information and advice that we will consider for future possible installation of other products from Westral. Very happy with the aesthetics of the product post installation. Highly recommend. Show details
ap.tomlinson.mail
ap.tomlinson.mail
 

Roller blinds, very happy

Seamless process from the quote, great product, and the installer Phong was fantastic. Will use them again soon. Show details
Elena M.
Elena M.WAPerth, WA
 

Kitchen roller blinds

Phong is very knowledgeable and professional, he is a great installer. Show details
Jen
JenWAPerth, WA
 

Blinds are perfect

Very pleased with Westral from start to finish. Prompt and easy measure and quote. Ordered my blinds 12th Jan and they were installed 3 weeks later!
The blinds were installed by Phong who was very professional and did an excellent job. I opted to have each blind remote control which I am extremely happy with. Show details
ausvaluer
ausvaluerWAPerth, WA
 

New Vertical Blinds

Good quality, West Aussie made, good customer service and installation. Have used before and will use again. Show details
Product Quality
Customer Service
morangup13
morangup13WAPerth, WA2 posts
 

Love the look of my new Verticals

I had 2 more vertical blinds from Westral Installed by Phong today and he did a great job not only that but he was very pleasant to deal with and a nice sense of humour, this is the 2nd install for me I had one in January.
I would definitely recommend Westral and Phong as the blinds are very reasonably priced and they all do a great job. Show details
Joanna
Joanna
 

Shutter Installation

Jim phoned to say he would be earlier than planned which was great as the day was a very hot one. Jim is always very polite and friendly. He installed my shutters on the front windows a few years ago as well. Also had a new security door last year. Would recommend Westral to anyone. Thank you for the great service Show details
Elaine
ElaineWAPerth, WA
 

Excellent

Blinds installer ( Phong ) provided an excellent service. Communicated process to ensure my wife had the installation completed to our satisfaction.
Peter
PeterWAPerth, WA
 

Installation of vertical blinds by Phong

He was on time, friendly and efficient.
Did a very good job. Show details
Product Quality
Customer Service
Melissa
MelissaWAPerth, WA
 

Worth the wait

Being a single mum I got a few quotes regarding the plantation shutters. At the end I had to weigh up the cost and time frame for installation...I am so very happy I went with Westral, service from the Beginning to the end was amazing. Price was good and the installation man Tony was amazing. Friendly and comfortable to have in your home. The only bad thing I would say is I had to wait longer than was expected due to some issues but they don't loose any points over it as it's totally worth the wait..Thank u Westral and thank u Tony Show details
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Questions & Answers

Adam
Adam

Westral is currently offering customers a $30 David Jones voucher to encourage them to write a review, positive or negative. I've have written my review about 3 weeks ago and till today I've never received any voucher-Why?
Adam

Sonukang
Sonukang  

Me too done review couple wks ago ,no voucher yet i can not help u

Esther
Esther  

You must be doing something wrong because I have mine although I am not real good at such things.
Esther

Westral
Westral   DM   

Good morning Adam, When you complete a review please send an email to redeem@westral.com.au with all your contact details, (including your job number), and we will get in contact with you.

Kind regards,

The Westral Team

Julie
Julie

I have a question relating to the Crimsafe 3 point security front hinged door. Had this fitted 6 years ago, this week all of a sudden the tongue has decided to stay inside so of course I can't lock my Crimsafe security door. I call Westral you say use silicon spray, I did, no luck, I then get told it would be a $99 call out fee, fine, then the parts to replace would also be payable by me, not fine. So, you guarantee you provide top quality products that will last for years, I paid $973.00 for a front security door that was to make our family feel safer having that added security to be then told I am to pay. If we had treated our door in a malicious way, poked items into the tongue area, swung around on it damaging it yes I agree it would be my fault but to have a tongue that just stopped working & no way able to lock it how can that be my fault, to me that is a faulty product as it certainly hasn't lasted years & you do say a full warranty against faulty products regardless of age???!! Maybe the product was used too much for the job it was MEANT to do! Am I upset, yes, have I always used Westral yes, because of the reputation & supposed quality even though dearer than competitor. I just don't understand how this is my fault for a product to do what it is meant to do but obviously doesn't last very long, very disappointing Westral :(

Westral
Westral   DM   

Good afternoon Julie, We would like to discuss the comments made in your above post. Please email sales@westral.com.au with your contact details, (mobile number, address, job number if possible).

Yours faithfully,

The Westral Team.

Julie
Julie  
Kevin
Kevin

Do you do aluminum vertical slat blinds

Westral
Westral   DM   

Good morning Kevin, thank you for your enquiry. Unfortunately no, we sell fabric vertical blinds and horizontal Aluminum Venetians. Kind regard Jody @westral

See all Westral questions

Details

CategoryPhysical Shops and Blind & Shutter Shops
Type of Blinds OfferedAwnings, Honeycomb, Roller, Roman, Shutters, Sunscreen, Venetian and Vertical
Custom Sizing Yes
Awards 2021 and 2022
Visit official website

Contact info for Westral

Mon8:30 am - 5:30 pm
Tue8:30 am - 5:30 pm
Wed8:30 am - 5:30 pm
Thu8:30 am - 5:30 pm
Fri8:30 am - 5:30 pm
Sat8:30 am - 1:00 pm
SunClosed
  • ABN: 32674982699

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