2,627 reviews
AI reviews summary
Pros
Verdict
Overall, customers express high satisfaction with OzShut's roller shutters, praising their build quality, aesthetic appeal, and effectiveness in providing security, insulation, and light control. While a subset of reviews notes occasional delays coordinating electrical work or mentions a high-pressure sales approach during the quoting phase, the vast majority of experiences are positive. The efficient installation process and responsive aftercare support contribute to a strong overall sentiment among buyers.
To all the crew at OzShut Roller Shutters, I would like to give you all a big “thumbs up” for the understanding and great help you gave me with installing my new shutter. I am very happy with it and as always have had the best service from you over the past 15 years, regarding maintenance, installation, etc. Best regards, OQ. Show reply
Very happy with the roller shutter and the overall service. The installer was very thorough, tidy, and professional. They provided clear instructions on how to use and maintain the roller shutter, which was greatly appreciated. I’m very pleased with the result. Highly recommended! Show details · 1
From the first interaction with OzShut to book our quote appointment, to Dane providing excellent customer service during the quoting and booking process, to the quick turnaround time for the install then the aftercare contact with Chris, the whole experience was really easy, professional and our shutters are absolutely brilliant! They match so… Read more · 1
beautifully with our home they look like they've always been there and from the first night onwards we were able to get a better night's sleep without the street light beaming through blinds. Thank you again to everyone at OzShut, we are so very happy with our roller shutters! Amy & Brad
Reviews with attachments
Were very easy to deal with. Answered all my questions and when it came to having the installed, all the contractors did a great job, cleaned up after the installation and were very quick Show details · 1
Came on time,fast turn around, reasonable price. Always professional. Can't complain Show details · 1
Impressed with the installation, and the quality of the roller shutter. Fast and quick process. Show details · 1
We had a visit from Mal Bryne the advertising manager to discuss having roller shutters installed on a Prefabricated modular home. Mal was very helpful and easy going. He discussed all the different aspects of the roller shutters, and we were very happy to go ahead with the install of four electric shutters. The install was a bit tricky due to the… Read more · 1
premises awkward shape, but the installers were very professional and worked around the issue. We are extremely happy and would highly recommend.
Very happy with the company and sales people. The over all service was great and I will use the company again. Show details · 1
Very happy with the overall service from OzShut will be happy to use them again. Show reply
My roller shutter on the back of the house is great. It blocks out the hot sun in the afternoon and stops the sound of the wind at night. I love the way you can have it shut but still have some light come through. The whole experience was very professional from start to finish. The guys that came to measure up and install were very friendly and … Read more · 1
quick. We had a remote installed as well and that was done a few days later. Overall I am very happy with my purchase.
Will definitely recommend Ozshut, their team is extremely friendly, starting from the the reps who caught my attention while they advertised at the shopping centre, the team came out and gave a very reasonable price range and deal. The team was very flexible when it came to installation, we are very happy with the final product, and to top it off… Read more · 1
their after care support is fantastic they dont treat you like a number they care about their product and want to make sure the customer is happy Christopher Berg (real funny and friendly guy btw) and his after-care support made sure to check in and made sure anything was working smoothly and to let us know were completely covered if anything happens.
Thanks again Ozshut team!
- +6
We had been thinking about roller shutters for our property and had Mal Byrne come out to have a chat about the Oz Roller Shutters he was very friendly and answered all our questions. He was very knowledgeable and we ended up getting 11 roller shutters that we are very happy with. Show details · 1
Find out how OzShut compares to other Blind & Shutter Shops
Know better, choose better.
OzShut, were very professional and reliable, from the first sales meeting with Chris Berg, to the final installment by the Installation team. The shutter looks great and truly enhances the front of the house where it is installed, we are happy with as it gives us protection from the morning sun and peace of mind from any possible outside issues. Show details · 1
- +1
Recently I decided to install roller shutters to keep out the heat and provide security while I travel. From quotation to installation and performance of the product, I must say it's more than 100% satisfaction. I obtained 2 quotes but chose OzShut despite them being slightly expensive because my family was very pleased that the staff who came to… Read more · 1
quote took time, sat down with us and explained the process of how shutters are made (of marine grade) and demonstrated with the samples he brought. We tested the quality and all questions were answered with his sound knowledge. Installation was done professionally and the electrician was super efficient. They left the place neat and tidy. After sales call was reassuring, they reminded us about maintenance and assured us of their ongoing support. Neighbours admired the shutters and I told them to take a photo of their sign displayng on my lawn. My children confirmed that those shutters prevent heat and light through their windows resulting in them having a good sleep. I felt safe with all shutters down when I went overseas. If anyone has a seniors card, the govt gives rebates up to $400 for security doors or roller shutters. In summary, I would definitely recommend OzShut to anyone exploring options.
Shutters are awesome reduced heat in summer and street not so loud anymore. Easy to operate, love the color, it matches my house. Friendly service and good communication. Show reply
After my free quote OzShut were extremely quick with the install and provided me the information needed for use and after care. The shutters have given the front of my house a sleek look that match the aesthetics and colour of my home (and they gave me a decent platter of colours to choose from). Also gives an added layer of security. I’d highly… Read more · 1
recommend, and if I ever need anymore shutters installed I know exactly who to call. Thank you to the OzShut team!
- +2
Was at my local shopping centre and OzShut were having a promotion sale so I enquired about some roller shutters which I had been looking around for anyway for my new alfresco area. So got the ball rolling from there and from that day to the finish of the install was a pleasant experience from the office people to sales to the measuring up guys,… Read more · 1
the installer to the electrian, all were prompt and professional and highly recommended. Had a figure in my head what I budgeted for and I was very happy with the price quoted. Highly recommend this company, cheers Russell.
I have dealt with Oz Shut on two occasions and have had no problems whatsoever. The whole process from the beginning to installation was easy. I like the security that the shutters provide, plus they keep the house cooler in summer and warmer in winter. Show reply
Latest follow-ups
Love my new roller shutters from OZShut. I had a little patio area that I wanted protection from all the elements. All other outdoor blind companies and planter shutters were charging me more than double the price that I paid for this one! Thank you… Read more · 1
OzShutters for all my roller shutters round my house, that I purchased over 8 years ago. Now I can sit outside and not worry about the rain or the extreme heat , whilst I sit outside I even claimed a warranty repair and they came out to fix my issue straight away.
Follow-up · The shutters block out all the elements and it creates another small living space, especially blocking out the rain and wind. Its extremely easy to use , just twisting the knobs left or right to open and close
Good customer service and advice and proof there product is the bee's knee's and quick and easy installation and have not had any issues so far would definitely recommend Show details · 1
Follow-up · Great all shutters still working fine no issues and shutters are serving there purpose well definitely a good investment
This company did a great job, installed on the arranged day and tidy, clean up after having to drill through brick walls. Did need to have a strap replaced about 2 months later but they were there the next day. Can't fault them for sales, installation, repair and the regular follow up to check everything is working. Show details · 1
Follow-up · I get was getting a phone call every three months but that did become a bit over the top so asked for a once a year follow up which has happened. They call just to check everything is ok with the shutters. Being a pensioner I couldn't afford the electric winding so opted for manual winder which use a strap system, one strap broke about two… Read more
Find out how OzShut compares to other Blind & Shutter Shops
Know better, choose better.
In-depth reviews
OzShut Team delivered absolute perfection from start to finish. I needed a reliable solution for security, light blocking, and climate control, and they completely knocked it out of the park.The entire process was seamless. The consultant who came out for the quote was professional, transparent, and didn't use any high-pressure sales tactics. They… Read more · 1
took precise measurements and explained exactly how the marine-grade aluminium and motor systems work. I was incredibly impressed by their lightning-fast 5-day turnaround from the initial order to the final installation.The installation team arrived right on time, worked incredibly cleanly, and left absolutely no mess behind. The build quality of these Australian-made shutters is exceptional. They glide perfectly, look modern, and have drastically improved our home's insulation and noise reduction.It is rare to find a company that matches flawless customer service with top-tier product quality, but OzShut does exactly that. If you are looking for premium roller shutters in Perth backed by an incredible 10-year guarantee, look no further. I cannot recommend them highly enough!
Very happy with the process to get the blind installed from start to finish. I had them install blinds on my front windows 10 years ago and my kitchen window a few months ago. Oz shut very responsive and helpful on both occasions in arranging suitable time. Blind are great and have done the job exactly to what I wanted, keeping out the morning sun… Read more · 1
and heat in the summer and keeping the heat or cool air in when I either have the heater on in the winter or Air con on in the summer and it has given me extra security when I am away at work as I am a FIFO worker. There is only one I will say about my blinds I hard installed 10 years ago is that I am disappointed in the salesperson didn't suggest getting electric for my front blinds as the windows were quite big and had a lot of problems with the ropes breaking and getting stuck midway when putting them down. I just felt for the size of the window the blinds were too heavy for manual operation, but Oz shut were very responsive to come out and fix every time they stuffed up and broke. I have since upgraded them to electric and has been well worth it.
I recently had roller shutters installed on my property and wanted to share how impressed I am with the entire experience. From start to finish, the service was professional, efficient, and clearly focused on quality. The installation team was punctual, respectful of my property, and worked with great attention to detail. The shutters themselves… Read more · 1
look fantastic — they blend perfectly with the exterior and have noticeably improved both the security and insulation of my home. I’ve already felt a difference in temperature control and noise reduction, which is a huge bonus.
What stood out most was the craftsmanship and care taken during installation. Everything was completed neatly, and the team made sure I understood how to operate and maintain the shutters before they left.
Overall, I’m extremely satisfied with the product and the service provided. I would highly recommend this company to anyone considering roller shutters for their home.
Thank you again for a job very well done!
Recent reviews
I have had my roller shutters for about nine months now and they are really amazing. In summer they keep the heat out and in winter the warmth in. I had them installed and was very pleased with the result. They provide security and I would recommend them to anyone who is thinking about it. I decided to have them installed when I saw my son had them and he told me he was very happy with them, Show details · 1
Shutters were put up in a short amount of time, they work fantastic. All personal were extremely professional from the salesmen to the electrician who completed the job by wiring up the shutter. Very happy with job done. Show details · 1
OzShut is an amazing company for roller shutters providing excellent customer service and a complete package of insulation, privacy & security. They have also provided long term support and care even after the roller shutters are installed, they have supplied us with high quality roller shutters in our previous 3 properties and continue to do so… Read more · 1
even now with so many options of colours and materials to choose from, I am very satisfied and would recommend Ozshut in a heartbeat above any other roller shutter company anytime.
Have previously had roller shutters installed by Oz Shut & have been happy with them which is why I chose them for a roller shutter for my lounge room. I was very happy with everyone I had dealings with. From the person who came out to measure & quote, to the installer & the electrician. I found them all to be prompt, professional & kept me informed about the timeline. Show reply
Easy and fast process, took only three days after being provided a quote for their team to come out and install the shutters. Clean and neat installation, the shutter works great. After sale team is great, good communication and they do their best to make the process as quick and easy as possible. Show details · 1
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.