2,669 reviews
AI reviews summary
Pros
Cons
Verdict
OzShut is highly regarded for its rapid turnaround times, professional installation teams, and the effective performance of its shutters in managing light, heat, and noise. While the product quality and customer service are strong, some projects experience delays in electrical finalisation. The sales process can involve initial high quotes followed by steep discounts, which may require patience during negotiations.
These guys do not take responsibility for any damage their contractors do!!! Had 2 roller shutters installed and the put the coloured strips in wrong spot so had to come back next day to fix then the guy who come did not wait for the scaffolding plank to walk on and takes it upon himself to just walk on my pergola and leave 3 dents in my roof!!!… Read more
Contacted OZshut to tell them they come out and recon they didn’t do the damage a cat could have done it!!! They would not take responsibility for the damage even though no one else had been on my roof besides them and funny enough the 2 dents were exactly in front of the one of the windows!! Have used this company many of times in the past and this will be the last time and I will be letting everyone I know not to use them as they don’t take responsibility for contractors mistakes!!! Buyers beware this is a warning to never use OZSHUT ROLLER SHUTTERS as they do damage to your property and use every way possible to make it not their fault but tell you a cat done it!!! Absolutely disgusting worst customer service and this come from the General Manager too!! They get your money and don’t give a [Content Removed] how they treat you or what damage is done in the process!!!!!!!
Carlo, Chis and all of the staff at OzShut were fantastic to deal with. The price and quality of the shutters are amazing. The time from ordering to installation was super fast. The shutters block out all of the heat and light making our bedroom great for sleeping. Very happy. Harrisdale Show details · 1
Professional service, straightforward advice. I wanted safety and quietness- I have both. Good colour match with my garage. Clarkson has another satisfied customer. Show details · 1
Reviews with attachments
Meeting friendly and helpful staff at the Homes expo at the convention centre was a good start. Got a call beginning of the week to organise for a rep to come out to my Willetton home and go through options with us. Very reliable service. Very informative and easy going. Gave us expert advise. Looked after us with the cost due to having… Read more · 1
previously had roller shutters on previous houses.
Even the installers were great. Respected the cleanliness of the house. Left no mess. So so happy with the installation. Definitely would recommend Oz Shutters to family and friends.
Will definitely go through Oz Shutters again when the time comes. You won’t be disappointed.
I love my Oz shut shutters. I have had shutters installed on three homes over the years. Have recently had a shutter installed on my bedroom window to keep the heat and noise out. The window faces west and, in the winter it can be very windy and makes it very hard to have a good night's sleep. The sales personal and installers were very friendly and professional. Show reply
I had Oz Shut Roller Shutters installed 2 weeks ago. The team from the start from getting the quote to the installation were so professional and friendly. With in a week i had the roller shutters installed. So happy with the end result it has made such a difference keeping out the light at night and the sun during the day. I would highly recommend Oz Shut if you are thinking about installing roller shutters. Sharon Currambine Perth Wa Show reply
Oz shut delivered on exactly what they promised, making sure I was informed every step of the way. Quality installation process at my home in Currambine and great product. Highly recommend. Show reply
Great customer service and the install was quick and professional. Show details · 1
Quality products, Clean installations and good customer service. The good thing is you can always ask for a good price you can afford. Show reply
Very happy with our roller shutters! Both the sales and install teams were very helpful with any questions we had. 10/10 would shutter again! - Stef, Eglinton. Show reply
OzShut were very easy to deal with. Quick service and installation and great follow up and customer support. Would recommend for anyone looking at getting shutters. Dean from Madeley. Show reply
- +2
We decided to have some more shutters installed, this time putting one on each of our bathroom windows to help keep the house cooler. We’ve used this company before and have always been really happy with the shutters, the service and the follow-up, so we were more than happy to go through them again. They also gave us a really good price that we… Read more · 1
simply couldn’t pass up. The only disappointing part of this experience was the wait for the electrical work. I was originally told that an electrician would be there within 10 working days, but it ended up taking around three weeks. The electrician himself was great, and I understand that this isn’t necessarily his fault.
It’s just a shame that when work is contracted out, the timeframe given to the customer isn’t always met. Keeping customers informed and sticking as closely as possible to the promised timeframe would make an already good experience even better.
Overall, we’re still very happy with our shutters and have had nothing but good experiences with them previously. Hopefully the process around the contracted electrical work can be improved going forward.
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Hi I’m Jackie from parkwood Wa and have just had OzShut install a couple of shutters and am very happy with them! The installers were very particular and professional. The Sparkies electricians very neat and careful to not leave any mess anywhere. Very good job done by all and they look amazing! Show reply
Always fast and professional install, this is my third time having shutters installed by Oz Shut never had a problem great deal as well. Show details · 1
Shutters for my theater room were installed quickly and i am very happy Show details · 1
We had Mal come do a measure and quote for our brand new house, he walked us through everything thoroughly and used plain english so we could understand what he was saying. Installation was done in under half a day, and the electricians came and hooked all the wires up for us not long after. We are very happy with the final look on the house and it’s added that extra bit of security for our peace of mind. Show reply
Excellent service from Oz shut from salesman Darren, installer, electrician and after sales person Christopher. No hard sell, great discount and super after care. Very happy with shutters which have given us much more privacy, great protection from the weather and glare from the sun light. Money very well spent. Show details · 1
Tina and Jeff Preece from Beldon WA, we recently had 3 roller shutters installed by OzShut for our games room out the back, told by other companies it was to hard to put there because of being a patio room. Ozshut worked to find away to get them to fit and still look natural. we are extremely happy with the results.all staff was friendly and knowledgeable. price was great with discount for displaying a sign... Show details · 1
Latest follow-ups
We needed 5 roller shutters, so we decided to go with QZSHUT. Great experience from the beginning when we enquired and special thanks to MOHAMMAD who… Read more · 1
came out and organized a great quote for us. He also organized measuring time, Installation time and Electrical fitting. Thanks MOHAMMAD and all the crew at OZSHUT. Shutters work brilliantly.
Follow-up · Shutters are very easy to clean. We just wash them down with a hose. The shutters are very easy to operate and if i want a bit of light coming in during the night i close the shutter all the way down and stop the shutter just before they completely close leaving 3 or 4 slots at the top open. It also gives you a view outside to see what's happening… Read more
Follow-up · Update on roller shutter. We got the electric control shutters instead of the manual operated ones. Very easy to control with control knob and shutter can be raised or lowered at any level. Doesn't completely block out noise but noise is muffled and… Read more
Great service and premium product – Had great service from OzShut. Easy measure and quote and prompt installation. This is my second roller blind from them and it is quieter than my other. Recommend their customer focus. Show reply
Follow-up · Apparently there have been a couple of questions about my blinds. So to answer, they keep out most of the light but with brick walls there are little gaps where the mortar lines are that allow a bit of light through. For the most part they are blockout blinds Also I can’t say that they stop noise because of these gaps. I had electric controlled… Read more
In June 2026, I had a window shutter installed outside my lounge room window. It has enhanced the appearance of my house as well as providing extra security and insulation. I highly recommend this company for the quality of the product and fast and efficient service. Now my neighbours across the road have also installed OzShut shutters. Show details · 1
Follow-up · To answer some questions- It reduces the street noise effectively. Installation was handled professionally and the shutter is controlled by a hand remote.
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Positive reviews
When making an appointment time, always acknowledge and keep you informed of availability and if any problems, are ready to resolve them promptly. Installers are prompt, friendly and reliable. Show reply
We've worked with Oz Shut shutters multiple times for different shutter needs throughout our home. They've always been incredibly professional, and the quality has been amazing. We feel very safe and secure, and our shutters also look beautiful. Show reply
Very professional from the onset to the end. Consultant was polite and friendly, installer arrived and finished in a timely manner. Only hiccup was our uneven wall which we asked to reinforce with some extra support which they gladly obliged. Graham and Trish Lesmurdie Show reply
Negative reviews
This review is not about the product as we couldn't get past the ridiculous sales tactics and price. Two medium sized windows and one small window and they quoted $8200!!!! Insane. We said thanks for the quote but the guy wanted us to buy the shutters there and then (after almost an hour measuring and going on about how all other shutters were… Read more
terrible). So he offered to call head office to negotiate a better price which was $6500, still insane. So he offered to call head office again and got it down to $4500. We told him we just wanted a quote but he just kept trying to talk his way into us buying these on the spot. It was really awkward. We said no multiple times and he finally started packing his things up like we had offended him. And then after packing everything up he just sat there, for a full minute. It was really uncomfortable now. He then said "so that's a no?". Unbelievable. 75 minutes this guy spent at our house. We were too nice to him. Will never buy anything off Oz Shut. Just a really terrible experience.
Hi Tim46, I have sent you a PM to find out more about this… Read more (+1 reply)
i went with ozshut and got mine installed June 10th, but the elctrical part has not been done yet, its been 2 monts since the shutter was installed. up now no one called me up to tell me when are they getting installed... Show details
Hi Adrian, Thank you for the feedback. I sincerely… Read more (+2 replies)
4 blinds installed. 1 had jammed motor and one had crosswind. Shorted one of my wiring circuits. 4 weeks to fix. After weeks of the electrician visiting and testing, the original electrician couldn't find why I had the short. Got another company in and they found a severely stripped wire after 4 hours of testing. The electrician paid for the… Read more
testing and fix by the other electrical contractor. It should be noted that i had 2 extension cords coming in from my carport for the whole time i was without dome power in the house. Weeks later was called by ozshut to ask about my experience and after telling him all I got was a half hearted apology and nothing. He said obviously the manager had called to discuss, but he hadn't. I may finish the rest of my windows in the future but I definitely won't be using ozshut.
Hi Kevin, Thank you for the feedback and review. We are… Read more (+2 replies)
Recent reviews
OzShut Team delivered absolute perfection from start to finish. I needed a reliable solution for security, light blocking, and climate control, and they completely knocked it out of the park.The entire process was seamless. The consultant who came out for the quote was professional, transparent, and didn't use any high-pressure sales tactics. They… Read more · 1
took precise measurements and explained exactly how the marine-grade aluminium and motor systems work. I was incredibly impressed by their lightning-fast 5-day turnaround from the initial order to the final installation.The installation team arrived right on time, worked incredibly cleanly, and left absolutely no mess behind. The build quality of these Australian-made shutters is exceptional. They glide perfectly, look modern, and have drastically improved our home's insulation and noise reduction.It is rare to find a company that matches flawless customer service with top-tier product quality, but OzShut does exactly that. If you are looking for premium roller shutters in Perth backed by an incredible 10-year guarantee, look no further. I cannot recommend them highly enough!
Very happy with the process to get the blind installed from start to finish. I had them install blinds on my front windows 10 years ago and my kitchen window a few months ago. Oz shut very responsive and helpful on both occasions in arranging suitable time. Blind are great and have done the job exactly to what I wanted, keeping out the morning sun… Read more · 1
and heat in the summer and keeping the heat or cool air in when I either have the heater on in the winter or Air con on in the summer and it has given me extra security when I am away at work as I am a FIFO worker. There is only one I will say about my blinds I hard installed 10 years ago is that I am disappointed in the salesperson didn't suggest getting electric for my front blinds as the windows were quite big and had a lot of problems with the ropes breaking and getting stuck midway when putting them down. I just felt for the size of the window the blinds were too heavy for manual operation, but Oz shut were very responsive to come out and fix every time they stuffed up and broke. I have since upgraded them to electric and has been well worth it.
Hi Christie, Thank you for sharing your feedback. We have… Read more