Reviewer Photos & Videos
Good product but Very poor customer service
Got amplimesh security door from them as my contact was forwarded to them . Very quick to come out to do initial site quote. Installer was supposed to come out to do site measure once deposit was paid but waited 2 weeks and no one called to arrange it .Had to call to chase up for that. George the sale rep that came out felt like he was only interested in getting the job, very poor follow up from then after deposit was paid ended up waiting 2 months for the door to be installed (Had to chase it up as well ) and they installed it with the incorrect lock that I ordered. Communication from sales to installation team very poor. Was going to get other doors done but I am not going with them again .
High quality products and service
We are so pleased we used The Blind Factory for a major refit of our home. Josh was pleasant and efficient at measuring and quoting and the installers did a great job with our roller blinds, external awnings and Zip Track blinds. Andrew again did a wonderful job installing the shutters. Also great communication.
Superb materials and installation
Andrew is a superb measurer and efficient fitter of shutters. They look fantastic and we really recommend the Blind Factory. The materials are great and the advice on care and maintenance is most helpful.
Prompt, professional and highly recommended!
Josh T from the blind factory did a stellar and efficient job on our whole house. He was professional, clever and lovely to deal with. I highly recommend for anyone seeking affordable and fuss-free blind and curtain installations.
My blinds look fantastic!!
Cant thank the Blind Factory enough for their professionalism during the consultation and super quick time for installation and the installation itself.
My blinds look fantastic!
Definitely give The Blind Factory a call for great service and excellent price.
I sourced numerous companies and found The Blind Factory to be the most competitive without skimping on quality.
Thanks to Oliver and Joe (installer) for a great job!
Thanks to Andrew who came out and measured our new home for plantation shutters. Thank you to Andrew the installer for installing our shutters. the blind factory Installed shutters before in our old house was very happy. So happy again for the shutters in our new home. We highly recommend them. We would not have gone anywhere else. Their customer service was above and beyond. Excellent. Thank You Blind Factory we highly recommend you to family and friends
Fernando and Simone Garcia xx
Worth the wait!
After almost 6 months ( no help from COVID-19) we finally had our plantation shutters installed today. We are absolutely thrilled with the result. A big shout out to Andrew, our measurer/installer. Such a professional who really knows he's stuff. Had the job done very quickly, efficiantly & leaving very little mess (which he offered to clean). Andrew, as our personal contact, has exceeded the benchmark of professionalism & job quality. Plus, an overall nice guy. Initially had my doubts but, after today, would highly recommend The Blind Factory. Thanks everyone. A very happy customer
One of the easiest and most professional transactions we have had in a long time. They were great to work with from start to finish with nothing too much trouble. We are rapt with the quality of our blinds and would definitely deal with these guys again
Transformation with Plantation Shutters
Had Plantation Shutters and Roller Blinds Installed, installers were on time, efficient, friendly and did a really professional job.
Shutters have totally transformed our house.
Would thoroughly recommend them, and will definitely use them again for the rest of the house.
Punctual, Perfect result and Pleasant Installer.
Josh from the Blind Factory installed our outdoor blind yesterday and we are very happy with it. Josh had rung prior to the measuring and the installation dates to arrange suitable times. He rang 1/2 an hour prior to his arrival and arrived exactly on time. Installation was quick and efficient and operation and care was explained well. Will recommend The Blind Factory to others.
Great job. Should have done it years ago.
Had blinds installed today by Josh from the Blind Factory. He was punctual and even messaged prior to arrival to advise what time to expect him. He was very personable, efficient and took great care, leaving everything tidy. The whole experience of choosing blinds from Lee, who came to our home to measure and quote, through to the completion of the job, was very professional and we thought good value. Would highly recommend the Blind Factory.
great looking plantation shutters
Josh was very polite and arrived on time to install plantation shutters in my new bathroom. He explained how to work them and how to clean them. He left my bathroom clean and tidy. I am very pleased with the end result. Adrian also very helpful in advising me about my choice of product. Thank you blind Factory
- Verified customer
Good Service plus Great Blinds
I had a great experience with everyone from The Blind Company and I love my double roller blinds. Tanya their rep was very knowledgeable and helpful and the installer Josh did a great job. I would without a doubt recommend them.
Questions & Answers
are vertical blinds suitable if you have a cat?
Alina M.The Blind Factory
They could be but it really depends on how your cat treats the blinds! He/she may play with them - in that case, most types of window furnishings may suffer some form of damage. It would be best to keep the cat away !!
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.