Reviewer Photos & Videos
Great customer and reliable service
Would be happy to recommend company to anyone looking for blinds. Approached several different suppliers besides The Blind Factory and was not impressed. From measuring, quoting and installation, every stage handled with courtesy and professionalism by Rowan and Danny.
Great Job Guys!
Definitely would use these guys again, they tell you a time they will show up and they are there, had my unit fitted with brand new vertical by blinds by Danny, to give it my personal touch as I just recently moved in to the place, they definitely look better than what was previously here!. Definitely would use The Blind Factory again.
Best customer service.
The best customer service I have experienced by far by Moses Zeitouni. He was professional , cheerful, dedicated and went above and beyond to put our mind at ease in choosing the right company and answered all our many questions we had. So nice to see such excellent customer service which is hard to find these days. Truly an asset to this company. We just had the blinds installed and very delighted with the quality and couldn’t be happier. Do not hesitate if thinking about getting blinds from the blind factory . Great company .
Good product but Very poor customer service
Got amplimesh security door from them as my contact was forwarded to them . Very quick to come out to do initial site quote. Installer was supposed to come out to do site measure once deposit was paid but waited 2 weeks and no one called to arrange it .Had to call to chase up for that. George the sale rep that came out felt like he was only interested in getting the job, very poor follow up from then after deposit was paid ended up waiting 2 months for the door to be installed (Had to chase it up as well ) and they installed it with the incorrect lock that I ordered. Communication from sales to installation team very poor. Was going to get other doors done but I am not going with them again .
High quality products and service
We are so pleased we used The Blind Factory for a major refit of our home. Josh was pleasant and efficient at measuring and quoting and the installers did a great job with our roller blinds, external awnings and Zip Track blinds. Andrew again did a wonderful job installing the shutters. Also great communication.
Superb materials and installation
Andrew is a superb measurer and efficient fitter of shutters. They look fantastic and we really recommend the Blind Factory. The materials are great and the advice on care and maintenance is most helpful.
Prompt, professional and highly recommended!
Josh T from the blind factory did a stellar and efficient job on our whole house. He was professional, clever and lovely to deal with. I highly recommend for anyone seeking affordable and fuss-free blind and curtain installations.
My blinds look fantastic!!
Cant thank the Blind Factory enough for their professionalism during the consultation and super quick time for installation and the installation itself.
My blinds look fantastic!
Definitely give The Blind Factory a call for great service and excellent price.
I sourced numerous companies and found The Blind Factory to be the most competitive without skimping on quality.
Thanks to Oliver and Joe (installer) for a great job!
Thanks to Andrew who came out and measured our new home for plantation shutters. Thank you to Andrew the installer for installing our shutters. the blind factory Installed shutters before in our old house was very happy. So happy again for the shutters in our new home. We highly recommend them. We would not have gone anywhere else. Their customer service was above and beyond. Excellent. Thank You Blind Factory we highly recommend you to family and friends
Fernando and Simone Garcia xx
Worth the wait!
After almost 6 months ( no help from COVID-19) we finally had our plantation shutters installed today. We are absolutely thrilled with the result. A big shout out to Andrew, our measurer/installer. Such a professional who really knows he's stuff. Had the job done very quickly, efficiantly & leaving very little mess (which he offered to clean). Andrew, as our personal contact, has exceeded the benchmark of professionalism & job quality. Plus, an overall nice guy. Initially had my doubts but, after today, would highly recommend The Blind Factory. Thanks everyone. A very happy customer
One of the easiest and most professional transactions we have had in a long time. They were great to work with from start to finish with nothing too much trouble. We are rapt with the quality of our blinds and would definitely deal with these guys again
Transformation with Plantation Shutters
Had Plantation Shutters and Roller Blinds Installed, installers were on time, efficient, friendly and did a really professional job.
Shutters have totally transformed our house.
Would thoroughly recommend them, and will definitely use them again for the rest of the house.
Punctual, Perfect result and Pleasant Installer.
Josh from the Blind Factory installed our outdoor blind yesterday and we are very happy with it. Josh had rung prior to the measuring and the installation dates to arrange suitable times. He rang 1/2 an hour prior to his arrival and arrived exactly on time. Installation was quick and efficient and operation and care was explained well. Will recommend The Blind Factory to others.
Great job. Should have done it years ago.
Had blinds installed today by Josh from the Blind Factory. He was punctual and even messaged prior to arrival to advise what time to expect him. He was very personable, efficient and took great care, leaving everything tidy. The whole experience of choosing blinds from Lee, who came to our home to measure and quote, through to the completion of the job, was very professional and we thought good value. Would highly recommend the Blind Factory.
Questions & Answers
To whom it may concern, I have always loved your jingles but your latest one regarding ‘iso’ now has to be removed because it has been distressing me to be reminded about our new harsh lockdown restrictions just released yesterday. I’m sure I’m not the only who feels this way. I look forward to hearing from you soon regarding my concerns. Regards Isabella
Alina M.The Blind Factory
We too find the lockdown difficult and we wish everyone enduring the process our best wishes for the coming weeks.
For individuals and business's, the extended lockdown announced by the Government last Sunday will be a challenge that we all now need to get through as best we can.
However, be assured that our radio ads are not intended to be distressing to you.
Our ads are intended as a light hearted interval to the day and a chance to do a little sing along. However, we will adjust this song as soon as we can, so hopefully you too can have a little sing along when the ad comes on again !
Take care and all our best,
The Blind Factory Team
Thank you so much for your caring and understanding comments. I look forward to hearing more wonderful ads.
Hi just inquiring regarding your plantation shutters do they come from china? And is there a long delay in shipments due to the worldwide pandemic?
Alina M.The Blind Factory
Sorry for the delay Ginny. Our Plantation Shutters are manufactured in China. At this stage there is no delay on production.
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