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The Blind Factory
4.7 from 351 reviews

Reviews

Review distribution

5 star
304
4 star
25
3 star
2
2 star
2
1 star
18

Phill

PhillGreater Melbourne (Metropolitan), VIC

Great blinds and great service

published

We had a great experience with The Blind Factory from quotation to fitting. All staff were experienced and professional. The blinds were installed by Robert who did a great job and made a few minor changes at my request to ensure the cords were on the correct side etc. The blinds are great quality. We have already recommended them to friends and are thus uploading this review as well.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Happy customer

Happy customerSydney, NSW

Excellent service, quality & prices.

published

Extremely happy with our plantation shutters from the blind factory. Each person who came (from initial quote, final measurements & install) was efficient and friendly. The whole process was smooth and the shutters came exactly when I was told they would. I got several quotes and the price I paid is on par with the cheapest out there but the service & quality is not cheap. They look awesome & have given the whole place a lift. Thanks Rowan & Joe for your awesome work. I highly recommend this business.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Peter

PeterMelbourne

  • 4 reviews
  • 3 likes

Excellent Service, products, support, installation and communication...a reasonable price too

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Joan

JoanSydney, NSW

Best services ever!

published

There were three main reasons I chose The Blind Factory.
1. They brought a sample of the product to place on my window to give me an idea of what the blinds would look like. No-one else did that.
2. They quoted the best price.
3. The Blind Factory offered a lifetime guarantee, no matter what goes wrong with the blinds! No-one else offered more than five years!
Lastly, their installer was quick, methodical and did a fantastic job. Then he removed all boxes and rubbish and left the room in perfect condition.
Who could ask for anything more? Thank you to The Blind Factory!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

michael

michaelGreater Melbourne (Outer), VIC

Top job done again.

published

From the quote to the finished product being fitted was excellent, Rob was very punctual and did a great job fitting the awnings.
We have used the blind factory before and didn't bother with other quotes as we know they are the best.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

stress free

published

Installers Joshua and Robert were on time, courteous and did a great job installing awnings & venetians; and did not leave a mess behind. Most importantly my elderly mum was not stressed out. Very happy with the results.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Hi Frank, Thanks for your feedback - we are glad your mum is happy with your blinds!


MJG

MJGGreater Melbourne (Metropolitan), VIC

Zip Track outdoor blinds

published

Great solution for our outdoor area. Thanks too Louie for his initial help and guidance during the decision making and quoting process. The online Product Information was spot on, very useful. Louie was a great help, very professional and friendly. On installation day Gary and Taffy were prompt, professional, working well as a team and our customised installation was complete in no time! As stated - the perfect connection for our indoor and outdoor area living all year ’round. We love it! Thank you.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Hi MJG, thanks for your feedback - and we are glad you like your new outdoor blinds!


Jane

JaneGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Fabulous

published

Kaye wonderful again in helping choose blinds upstairs after our reno. Had previously arranged plantation shutters & blinds downstairs so no hesitation 2nd time. No fuss efficient install thanks to Robert.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Jane.

Anne

AnneSydney, NSW

Excellent service

published

Had my Zip Track installed today. Excellent service since I got my quote. Nathan and James were punctual and courteous. Thank you to Nathan and James. I am very pleased.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thanks Anne - we appreciate your comments!

Thanks Andrew

published

We had Andrew B come and install our plantation shutters. He was fast, friendly, efficient and was also able to fix an issue with our window he wasn’t expecting. Thanks!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thanks for the feedback Jodie!


Joany  guest

Joany guestGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Love my Blinds they are amazing

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
2 comments
The Blind Factory
Alina M.The Blind Factory

Thanks for the feedback Joany.

Joany  guest
Joany guest

Nicky T.

Nicky T.Greater Melbourne (Inner), VIC

Great Customer Experience!

published

We've been very impressed with the service we have received from The Blind Factory. We had great instore service, measuring was quick & easy and the install with Robert yesterday was nice and smooth. Would highly recommend.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Nicky!


Lucia

LuciaGreater Melbourne (Metropolitan), VIC

Great product and service

published

The whole process was very easy and the range was fantastic so easy to make a decision. Adrian the initial estimator was very knowledgeable and Josh and Andrew who installed my blinds and shutters were punctual and did a fantastic job. The perfect finishing touch for our newly renovated home. Thank you so much.
Camberwell

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Lucia for your feedback - we appreciate it. Enjoy your blinds and shutters !


Great service!

published

We had contacted two companies for quotes to install our blinds and we were far happier with the service, professionalism and price from the blind factory. We had Robert come an install today, who was lovely to deal with and was happy to negotiate a time that suited us. Would definitely recommend

Product Quality
1 comment
The Blind Factory
Alina M.The Blind Factory

Great - thanks for the feedback.

Nicole

NicoleSydney, NSW

  • 2 reviews

Professional service, value for money.

published

Thrilled with our plantation shutters. We only wanted shutters for 1 small window in our house. Moses at the Clyde store was so thorough, gave us great service, professionalism, & a great quote even though we were only after 1 window fitting. The boys who fitted it were so quick, professional & polite.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you for letting us know Nicole!

The reviewer stated that an incentive was offered for this review

Christine Nichols

Christine NicholsGreater Melbourne (Outer), VIC

Perfect blind

published

Perfect blind, contrasts well with kitchen. Service both in store and at home terrific. Installer Josh quick and efficient. Office staff pleasant and helpful. Would certainly recommend them to friends and family.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Great! Thank you for the feedback Christine.

The reviewer stated that an incentive was offered for this review


Michael

MichaelGreater Melbourne (Outer), VIC

  • Verified customer

Great service and installation by Robert

published

We had 3 blinds installed and Robert did this efficiently and no mess or fuss. Great customer service from the job being measured up, ensuring the blinds matched our existing, the quick turnaround and installation.

Product Quality
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Hi Michael, glad to hear it went well.


Pete - Lee

Pete - LeeGreater Melbourne (Outer), VIC

Great turnaround

published

Absolutely love our blinds. Fast and great service and professional company. Highly recommended.
Blinds was ready in 2 weeks, cant thank you enough for a great service. Thanks Pete & Lee. Noble Park Nth

1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Pete and Lee for choosing The Blind Factory!


John R.

John R.Greater Melbourne (Outer), VIC

  • 2 reviews

Plantation Shutters

published

Just had Plantation Shutters fitted by The Blind Factory.
Excellent Quality & Fitting by Andrew was very Professional.
Fitting was even done Two Weeks early which was a pleasant Surprise.
John R. Ferntree Gully

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Great - thanks John.

The reviewer stated that an incentive was offered for this review


Faye

FayeGreater Melbourne (Metropolitan), VIC

Great customer service

published

Great service from start to finish, HIGHLY recommend this company. They made the booking process easy,excellent range of products, not pushy they we're happy to come out multiple times and delivered when they said they would.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thanks for letting us know Faye - we appreciate your comments.


Page 1 of 18

Questions & Answers

Fay M.

Fay M.asked

are vertical blinds suitable if you have a cat?

1 answer
The Blind Factory
Alina M.The Blind Factory

Hi Fay,
They could be but it really depends on how your cat treats the blinds! He/she may play with them - in that case, most types of window furnishings may suffer some form of damage. It would be best to keep the cat away !!


John

Johnasked

How do we go about getting a free onsite quote?
Thank you John

1 answer
The Blind Factory
Alina M.The Blind Factory

You can call us on 13 25 46 or enter your details on the website www.theblindfactory.com.au


Anna

Annaasked

Hi is there any way I can take off the slimline Venetian blinds so I can paint the without worry of getting any paint on the blinds?

1 answer
fred f
fred f

yes


Get an answer from our members and The Blind Factory representatives

Details

CategoryBlind & Shutter Shops

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