Was looking forward to trying out my new toaster.
It is easy to clean as the sides are not ultra shiny, which I am pleased about.
I love the look of it and the fact that it has dials that easily turn.
I like that you can pull in the sides to help hold thin bread in place, and expand for thicker bread.
I don't like that if you are toasting small slices of bread, you have to tip the toaster upside down to get at it. I also wish the length was longer to cook larger pieces. Alas, 2 slice toasters all seem to have small slots. Overall I am happy with this product, although I wish the warranty was longer than 12 months considering the cost to buy. fingers crossed it doesn't break down on me.

Makes a good bagel. Looks very nice in kitchen. I always get compliments from friends and family. Very easy for kids to use and defrost option is great too I

Toasting elements on one side of toaster stopped working 11 months from purchase date. Fortunately the 12 months warranty allowed me to return toaster to department store and receive full refund.
I agree with Choice reviewer:
• Borderline at producing the same toast colour cycle after cycle.
• Only OK score for browning evenly.
• Poor at toasting frozen bread.
• Only OK at toasting a single slice of bread.
• The exterior is difficult to clean because there are significant dirt entrapment spaces.
* 61% score

We bought this toaster as we felt Delonghi had a good name and it looked modern, to fit in with our new kitchen.
it gets used about 3-4 times a week, but within a year, 2 of the sections don't toast and the other one only toasts one side. We have a 4 slice toaster and only get 1 good slice!
It is going to be too expensive to fix and so it looks like it is going straight to landfill, which is a shame when you pay a higher price for something

Purchased this toaster in 4 slice white. Looked stylish but that was about it. Actually is cheaply made but has hefty price. Had for 2 years and over that time functions started to fail. In the end it only toasted on one side, the short toast function didn't work and controller knob on right side fell off. We only used it on average 2 times a week so expected better for the over $100 price tag. We ended up throwing out to recycling which is only thing it was good for. Purchased another cheaper brand and still have that one in perfect working condition after 3 years.

Our toaster sits on our bench so it was important to me to have a toaster that looked good and worked in with our other appliances which this toaster does.
The settings are easy to use and the slots are wide enough to take those slightly bulky buns.
It can be tricky to clean crumbs from the top as there is a recessed rim where crumbs fall. This is minor and probably more about me being very finicky about my toaster being crumb free!
Overall, a great buy.

Looks good but poor quality. One side kept working to a tolerable degree but did burn or cook on only one side and not on the other. The other 2 slicer just stopped working completely. Terrible quality for the price!

I bought the toaster in white when I got home and used it I found out that It only toasts on one side. I rang up and they told me to take it to a repair place which doesnt actually repair them. They sent it to DeLonghi and I had to wait a week for them to send me another when I got the replacement did the exact same thing only toasting on one side and burning the other buyers be warned the worst toaster you will ever buy.

Just bought another one of these toasters even though my old one is still working fine after 3yrs. Liked it so much I bought the replacement as Delonghi seems to be changing the design and we wanted to keep the same one for many years to come.
Works extremely well and looks great in our kitchen.Would definitely highly recommend this product.

This toaster looks great. I have the white and chrome version. I chose to pay more for this smart toaster than the microwave that I bought on the same day! I'm really happy with it after more than 12 months and only looked it up to get the electrical specs as this is one of those great appliances that will most certainly be moving with us to our new kitchen in our new house. I chose it in part because of the wide slots that fit home made hand cut sourdough or fat crumpets and it does not disappoint.

This toaster looks amazing with a glossy white finish. It can cook up to four slices at a time, toasting evenly. Each section having individual controls . The slots are wide so thick slices fit with ease.

Great toaster! Fits most slices of bread, cooks well and evenly. Nice red colour, I have the matching kettle and they look very stylish on the bench.
Need to turn up to full and press twice for crumpets, but I have to admit I really like them well done.
Occasionally it will flip the bread right out of the toaster (I think it’s funny) and has never jammed or stuck to the bread in any way.
I'm very happy, it's performed well and I find it very reliable. I do love my toast, and with the defrost & reheat buttons this has got me covered

We purchased this 4 slice toaster in silver about 3 weeks ago from a The God Guys with the matching kettle. Our previous Delonghi 4 slice toaster stopped working after 5-6years. After using a few different styles of bread and trying different settings we now know it is definitely toasting unevenly (darker one side and almost none the other side). We have to constantly rotate the bread which is annoying & disappointing considering it wasn’t a cheap toaster. Our previous toaster hadn’t done this so it appears to be faulty elements. Otherwise it’s fine.

We had the same toaster for 5 years and it was great. After an accident, we had to replace it. So we purchased the same one, it wouldn't toast one side at all. took it back a few days later and David Jones swapped it for the newer model. Just tested with a few different slices and it burns one side while other is perfect. Talking it back in the morning for a refund.

Like many people we thought this unit looked great. The red with chrome matched the wife's other kitchen appliances and it has a great retro look about it. But in my 50 plus years of buying and using toasters, this would rate as the worst. It toasts very unevenly, requiring the setting to be changed to "bagel", which switches off one side of the element so the bread needs to be put back in again but in reverse. The setting knob burns at 1.5 but does almost nothing at 1. Took the unit back after 1-week and was given a replacement, which is exactly the same. This is not acceptable for a $150 toaster. We are still using it after 6-months but it's harder work than it should be, trying to get decent toast.

This CTO2003 is heading for the recycle bin today after burning every piece of toast put in it for the 3 weeks we’ve owned it. This is probably the worse toaster we have ever owned. It is simply impossible to set this so it toasts adequately without either undercooking or (then) incinerating the pieces. The browning setting is indistinguishable from random - you never know what the result will be. The crumb tray position at the back of the unit is a nuisance. I wish 0 stars was an option.

This toaster is a complete waste of money.
• The cord is too short
• No high lift function if you have smaller pieces of bread
• It only toasts one side of your bread
• Patchy toasting on the good side
• Massively oversized knobs for controlling ‘toast colour’ (timer) go out of sync with a light breeze.

We have owned for about 6 months and I hate it every day.

Looks beautiful.. bought the 4 slice toaster, kettle and coffee machine matching..
Electrical fault in toaster . Red lights flash. Wont switch off.. eventually cuts out electrical to whole house.
Reciept was lost by kids who bought toaster as gift neither store purchased or delonghi customer support will replace or refund.
Pathetic to have to throw away a $150 toaster !!!
Very disappointed.
(The $10 kmart toaster i had for 9 years still works perfectly.. )
Now i have a set without matching toaster.. :(

Only toasts one side at a time or burns it. Complained to Delonghi and they sent us a new one and that worse than the first one we paid £65 for it and it's very poor. Would not recommend it to anyone. Looks good but just doesn't do the job.