DeLonghi Icona / Icona Vintage / Icona Elements Toaster

I bought the toaster in white when I got home and used it I found out that It only toasts on one side. I rang up and they told me to take it to a repair place which doesnt actually repair them. They sent it to DeLonghi and I had to wait a week for them to send me another when I got the replacement did the exact same thing only toasting on one side and burning the other buyers be warned the worst toaster you will ever buy.

Just bought another one of these toasters even though my old one is still working fine after 3yrs. Liked it so much I bought the replacement as Delonghi seems to be changing the design and we wanted to keep the same one for many years to come.
Works extremely well and looks great in our kitchen.Would definitely highly recommend this product.

This toaster looks great. I have the white and chrome version. I chose to pay more for this smart toaster than the microwave that I bought on the same day! I'm really happy with it after more than 12 months and only looked it up to get the electrical specs as this is one of those great appliances that will most certainly be moving with us to our new kitchen in our new house. I chose it in part because of the wide slots that fit home made hand cut sourdough or fat crumpets and it does not disappoint.

This toaster looks amazing with a glossy white finish. It can cook up to four slices at a time, toasting evenly. Each section having individual controls . The slots are wide so thick slices fit with ease.

Great toaster! Fits most slices of bread, cooks well and evenly. Nice red colour, I have the matching kettle and they look very stylish on the bench.
Need to turn up to full and press twice for crumpets, but I have to admit I really like them well done.
Occasionally it will flip the bread right out of the toaster (I think it’s funny) and has never jammed or stuck to the bread in any way.
I'm very happy, it's performed well and I find it very reliable. I do love my toast, and with the defrost & reheat buttons this has got me covered

We purchased this 4 slice toaster in silver about 3 weeks ago from a The God Guys with the matching kettle. Our previous Delonghi 4 slice toaster stopped working after 5-6years. After using a few different styles of bread and trying different settings we now know it is definitely toasting unevenly (darker one side and almost none the other side). We have to constantly rotate the bread which is annoying & disappointing considering it wasn’t a cheap toaster. Our previous toaster hadn’t done this so it appears to be faulty elements. Otherwise it’s fine.

We had the same toaster for 5 years and it was great. After an accident, we had to replace it. So we purchased the same one, it wouldn't toast one side at all. took it back a few days later and David Jones swapped it for the newer model. Just tested with a few different slices and it burns one side while other is perfect. Talking it back in the morning for a refund.

Like many people we thought this unit looked great. The red with chrome matched the wife's other kitchen appliances and it has a great retro look about it. But in my 50 plus years of buying and using toasters, this would rate as the worst. It toasts very unevenly, requiring the setting to be changed to "bagel", which switches off one side of the element so the bread needs to be put back in again but in reverse. The setting knob burns at 1.5 but does almost nothing at 1. Took the unit back after 1-week and was given a replacement, which is exactly the same. This is not acceptable for a $150 toaster. We are still using it after 6-months but it's harder work than it should be, trying to get decent toast.

This CTO2003 is heading for the recycle bin today after burning every piece of toast put in it for the 3 weeks we’ve owned it. This is probably the worse toaster we have ever owned. It is simply impossible to set this so it toasts adequately without either undercooking or (then) incinerating the pieces. The browning setting is indistinguishable from random - you never know what the result will be. The crumb tray position at the back of the unit is a nuisance. I wish 0 stars was an option.

This toaster is a complete waste of money.
• The cord is too short
• No high lift function if you have smaller pieces of bread
• It only toasts one side of your bread
• Patchy toasting on the good side
• Massively oversized knobs for controlling ‘toast colour’ (timer) go out of sync with a light breeze.

We have owned for about 6 months and I hate it every day.

Looks beautiful.. bought the 4 slice toaster, kettle and coffee machine matching..
Electrical fault in toaster . Red lights flash. Wont switch off.. eventually cuts out electrical to whole house.
Reciept was lost by kids who bought toaster as gift neither store purchased or delonghi customer support will replace or refund.
Pathetic to have to throw away a $150 toaster !!!
Very disappointed.
(The $10 kmart toaster i had for 9 years still works perfectly.. )
Now i have a set without matching toaster.. :(

Only toasts one side at a time or burns it. Complained to Delonghi and they sent us a new one and that worse than the first one we paid £65 for it and it's very poor. Would not recommend it to anyone. Looks good but just doesn't do the job.

I bought this from amazon very cheap at $21. Looks good to the eye but does not toast bread evenly. Dont pay alot for this toaster you will be disappointed. If you have a choice buy another product. I wont replace until its dead or I might give it away to charity or the needy.

We are very disappointed in this toaster. It only toasts on one side therefore takes twice as long to cook a piece of toast as bread has to be turned. This is for all types of bread, including raisin toast and crumpets. For the price paid, one would expect even toasting on both sides at the same time. This is not the case with this DeLonghi toaster. We would not purchase a DeLonghi again. We found the DeLonghi electric kettle very efficient, but not the toaster.

Toaster made a small explosion sound with visual sparking when I was cooking raisin toast.
No longer works very disappointed because I also have the matching kettle I purchased this toaster from a deceased estate second hand but it was immaculate condition and I was told worked perfectly not anymore it's dead.

Paid a considerable premium to buy a delonghi toaster thinking the brand was quality. Big mistake - it’s the worst toaster I have ever owned. Toast gets stuck regularly and is unevenly cooked on each side.
Looks good but works very badly - I will need to replace it soon.

Here are some facts.
This toaster fails to toast sides evenly, yet inconsistently.
My cheaper ex-woollies toaster from 10 years ago is more reliable.
My DeLonghi Kettle also failed inconveniently at 13 months old.
I think the DeLonghi brand is one we will avoid from now on.
Please don't buy.

Looks nice but is without doubt the worst toaster we have ever purchased. To say it toasts unevenly is an understatement, one side dark brown/black the other side light brown/white. I sincerely wish we had chosen a cheaper model and importantly, read reviews before purchasing. This is the first DeLonghi product we have ever bought, and will be the last.