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Destinia

Destinia

3.1 from 19 reviews

Reviews

3.1

19 reviews
5
(9)
4
(1)
3
(0)
2
(1)
1
(8)
  • Transparency
    1.0 (6)
  • Customer Service
    1.0 (6)
  • Trip Completed Yes (1) · No (5)
  • Price Accuracy
    1.0 (5)
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Kim

KimPerth, WA

  • Verified customer

Absolutely unethical - Don't use this travel company

published
Transparency
Customer Service
Price Accuracy
Trip Completed No
Booking Type Accommodation
See all answers
1 comment
Kim
Kim

Same experience, Terrible!!! NO stars if I could!!!!

Eric V.

Eric V.Central Highlands and Goldfields, VIC

  • 2 reviews

DO NOT USE THIS SITE, they do not return emails or anything. I payed for the cancellation fee&do you think i can get it

published

They do not return emails or anything. I payed the extra for cancellation and do you think i can get it there service is the worst I have ever come accross
DISGUSTING COMPANY

Transparency
Customer Service
Price Accuracy
Trip Completed No
Booking Type Accommodation
See all answers
Nora

Nora

  • 2 reviews

Appalling Customer Service

published

I have been waiting for a refund for 5 months. I have sent email after email with no reply. I wonder if these emails are even looked at?!?! I’m my opinion there is no customer service!!! I truly should not had used this organisation who has held onto my money and made no contact with me to help me resolve this matter. Be cautious when using Destinia for your future travel needs.

Transparency
Customer Service
Booking Type Accommodation
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  • Verified customer

Booking 5076681 Avoid! Added stress in hard times for two nurses in intensive care in London. They just don’t care!

published
1 comment
Destinia
Destinia T.Destinia
Dave.

Dave.Perth, WA

  • 8 reviews
  • 6 likes

Do Not Use

published

I booked through Destinia, next day had a random $400 amazon purchase via Japan, Credit Card was hacked straight after I booked the hotel room hacked- Destinia used or sold my credit card details.

Transparency
Customer Service
Trip Completed No
Booking Type Accommodation
See all answers
1 comment
Destinia
Destinia T.Destinia
KPAT

KPAT

  • 2 reviews
  • Verified customer

Will think twice before using Destinia

published

Book room using Destinia including cancellation insurance. Upon cancellation after being charged cancellation fees, was offered voucher. What kind of scam is this, I don't want voucher, just reimburse my money.

Transparency
Customer Service
Price Accuracy
Trip Completed No
Booking Type Accommodation
See all answers
1 comment
Destinia
Destinia T.Destinia

Dear Kpat, have you check with our Customer Service? If you do not agree with the voucher sent, we can offer you other alternatives. Please send me your confirmation number to customerservice@destinia.com
Kindest regards

Lady Rex

Lady RexSouth East Queensland, QLD

Avoid them!!

published

Booked a stay in Adelaide for start of October and receive through confirmation stay is late October??? What?? How is this even possible?
Cannot reach by phone and have sent 4 emails, no response.
No other option but to go to my bank and dispute claim and chase funds that way.
Not cool, not good and would suggest finding somewhere more reputable.

Transparency
Customer Service
Price Accuracy
Trip Completed No
Booking Type Accommodation
See all answers
3 comments
Destinia
Destinia T.Destinia
Lady Rex
Lady Rex
Destinia
Destinia T.Destinia
  • Verified customer

Misleading advertising of prices, overcharging and disclaiming

published
Price Accuracy
Trip Completed Yes
Booking Type Flights
3 comments
Destinia
Destinia T.Destinia
A_Gu
A_Gu
Destinia
Destinia T.Destinia

Really happy

published

I was sceptical just after making the booking as I read some of the reviews. However called the hotel day after and accommodation all booked! Great price and good easy website to use!!

1 comment
Destinia
Destinia T.Destinia

Thank you very much for your kind review, Leesy. We work to offer an easy website and with the best prices! We hope that you continue to choose Destinia for your future reservations.
Kindest regards!
Virginia

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Easy and great prices

published

I had looked at many hotel booking services on line and Destinia was the cheapest by far.
It was so easy to use and i received an instant confirmation.
So easy to use! Thank you.

1 comment
Destinia
Destinia T.Destinia

Dear Debbie, thank you very much for your kind review! We hope that you continue to choose Destinia for your future reservations.
Wishing you safe and happy travels.
Virginia

Excellent

published

An excellent and quick service. I was very happy with the instant hotel availability given, and the excellent daily price found for me.
I am truly very happy. I recommend
Destinia.

1 comment
Destinia
Destinia T.Destinia

Dear Nye, thank you very much for your kind review! We hope that you continue to choose Destinia for your future reservations.
Wishing you safe and happy travels.
Destinia

  • Verified customer

Be aware

published

The allegedly reserved apartment in Mallorca was not provided despite a binding reservation and immediate payment. We were accommodated in a remote hotel and could reach our Surfbase only with considerable effort and additional cost! We were not informed about the change despite a substantial advance booking and stood at night on the spot with the option to stay on the street or accept the other hotel. So beware! The hotel choice can end in a roulette and is justified with "Upgrade". The new hotel was ok, but not near our surfbase and therefore caused considerable transport costs. We are now in a legal dispute with Destinia.

1 comment
Destinia
Destinia T.Destinia
Alain

Alain

  • 2 reviews

Singapore trip

published

Booked on line nice and easy booked a hotel in Singapore no problems at all I would definitely use them again

1 comment
Destinia
Destinia T.Destinia

Hi Alain! thank you very much for your nice review. We're glad you chose us for your hotel in Singapore!
We hope that you continue to choose Destinia for your future reservations.
Wishing you safe and happy travels.
Virginia

This is a great site

published

I booked online. It was a quick and easy process at the last minute and cheaper than every other site I had seen

1 comment
Destinia
Destinia T.Destinia

Easy booking & great prices

published

Booked a few nights at The Golden Nugget in Las Vegas, Destinia offered great prices which was perfect for me as I travelled solo! My reservation was booked online with no problems and on arrival to the hotel my room was upgraded. All details were sent through email to confirm my booking and my stay was enjoyable and stress free due to the ease of the booking process.

2 comments
Destinia
Destinia T.Destinia

Thank you so much for your kind review of Destinia, Mikaela.
We are very glad to have been of assistance and hope that you continue to choose Destinia for your future reservations.
Wishing you safe and happy travels.
Destinia

Destinia
Destinia T.Destinia

Thank you so much for your kind review of Destinia, Mikaela.
We are very glad to have been of assistance and hope that you continue to choose Destinia for your future reservations.
Wishing you safe and happy travels.
Destinia

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Great rates, great service

published

I booked accommodation in Phuket Thailand.
I booked online, but also spoke to a representative from Destinia as well.
I haven't needed to adjust or cancel booking.
I would definitely recommend this sight.

1 comment
Destinia
Destinia T.Destinia

Dear Rob, thank you very much for your kind review of Destinia! We're happy to have been of assistance and hope to see you back in your next travel!
Destinia

Great service - love the allocation of personal account manager to each booking

published

Booked a resort trip to the Four Seasons in Marrakech - not only did Destinia have the best rate, but pay later option made it easy to manage budget. Definitely recommend!

1 comment
Destinia
Destinia T.Destinia

Dear Julian, Thank you so much for your kind review of Destinia. We hope that you continue to choose Destinia for your future reservations.
Wishing you safe and happy travels.
Destinia

Seamless Bitcoin Purchase

published

Aslong as you're set up with one of their compatible wallets, I had to setup a Bitpay wallet. The whole process was smooth, painless and prices are rather competitive compared to other Bitcoin accepting sites.
I double checked with my airline after receiving my itinerary, (after reading one particular bad review) and everything is sweet. A practice that I will get into everytime from now.

1 comment
Destinia
Destinia T.Destinia

Dear Dan,
Thank you so much for your kind review of Destinia. We hope that you continue to choose Destinia for your future reservations.
Wishing you safe and happy travels.
Destinia

Temmy

TemmyLiverpool

  • Verified customer

Excellent !

published

Great hotel in a great location. The staff were very helpful and friendly. Only stayed for fours night but I wish it could have been longer. Now if only the London weather could had been better...
No problems with the booking on the Destinia - the price was the best I found and I will try them again

1 comment
Destinia
Destinia T.Destinia

Dear Temmy,
Thank you so much for your kind review of Destinia. We are very glad to have been of assistance and hope that you continue to choose Destinia for your future reservations. Wishing you safe and happy travels.
Destinia

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