Dishlex DX103SK / DX103WK

Worst dishwasher I have ever owned – I have lived in a number of places and used different brands of dishwasher, this is by far the worst. The handle has snapped off, the arms block with food and there is no way to clean them apart from using a toothpick as recommended by Dishlex!!?? The bottom tray gets snagged on the rubber of the door causing it to come off the tracks all the… Read more

time, which means you have to lift a full tray to get it over the rubber seal and back on the tracks. The dishes don’t come clean and often the tablet is either still in the tray or not completely dissolved, have tried multiple different tablets and it didn’t make a difference.

Given up on this product and have purchased a Westinghouse. Save your time and money and get anything other than this.

Top arm – there are no instructions in the manual on how to clean the top arm. No way of taking it off to clean. I have looked everywhere. One woman on a forum where another person asked ...how to clean the top arm, said use a toothpick.  Show details

Dodgy handle – My dishlex dx 103 handle has broken after warranty many times. I have used strong glue to repair but still eventually breaks again. Terribly designed handle, puts too much pressure at a thin area when opening. Should never be made as a complete panel mould with handle included. Handle section should be seperate, so could cheaply replace new… Read more

handle, as is a cheap dishwasher and shouldn't have to buy full panel just to replace handle. Never buy a dishwasher with handle design like this again.

Works fine – I've had this for 2 years now & works well without a single problem. Considering Dishlex is supposed to be known for being very quiet, it can seem a little loud at times but not terrible. A good clean of the dishwasher itself seems to do well for the machine. Can also highly recommend Appliances Online where we boaght it from.

After years of building dishwashers, how could they make one so bad? – This dishwasher is noisy. The wheels on the lower dish cage have broken. The washing arms block with food debris and even the product instruction manual states food blocking the washing arms should be removed with a toothpick! I wonder if anyone at Dishlex has actually ever tried doing this. The front opening handle has snapped off. The lower washer arm snags on the bottom of the dish cage. Buy a Bosch or do the dishes by hand. Never again.

Useless machine – Bought a home recently with this dishwasher installed by the builder. Not quite 5 years old and it is not doing the job meant to be doing. Not taking the soup properly. I tried two different brand of tablets and after the cycle, table still be in dispenser, wasting the water and power whole time. Try to contact builders as well as customer care of Electrolux. No one responded from customer care at all. What a waste…  Show details

Broken handle – Machine works fine, doses are always rinsed before washing. The only problem we have is that the handle has broken off making it quite difficult to open the door. I have put up with it for a while but note that others have had the same problem. Is there anyway of getting another handle?  Show details

Cut your losses and replace it – Bought a new home in 2013 with this dishwasher installed by the builder. Not quite 5 years old and it died suddenly. No lights, won’t switch on. Tried calling Electrolux service 3 times but 15 minutes on hold before giving up each time. Got an independent service guy out (cheaper call out fee than Electrolux anyway) who says it’s the main board… Read more

blown and it’s not worth repairing. So we have to cut our losses and purchase a new one plus pay a service call. Lesson learnt. Do not buy an Electrolux Dishlex, it will let you down and too expensive to repair. We’re getting a Bosch to replace it.

We have purchased a home 3 months ago and the DX103SK has just stopped, no power? My brother has the – Was cleaning fine up until last night, just stopped working with no power. Should we just buy a new one? Has anyone else had the same thing happen? Brothers was the same model and it just stopped last week. Houses were built around the same time , about 4 to 5 yrs ago.  Show details

Really BAD experience – SO DISAPPOINTED - we took the extra warranty out on this machine and in it's life it's had 3 motherboards replaced and other issues as well. Last time the technician came out he said this will be my last time here unless you pay...I said no way Charlie Brown I have the extended warranty...he then explained to me that the extended warranty only… Read more

covers you up to a certain dollar amount and once you reach that figure (normally a % of the total purchase price) then the extended warranty is finished regardless of time left to run...so not only was the machine a LEMON - they get out of the warranty support too...NOT A HAPPY CUSTOMER here.

Finish light not working – We have just bought a house (2 yrs old). Dishlex DX103SK dishwasher came with purchase. Dishwasher appears to wash well but the finish light doesn't come on unless I switch the washer off! It's guess work then as to when dishwasher is really finished. Can this be fixed?.After reading several reviews, I'm concerned as about the safety and longevity of this product. My previous dishwasher lasted 34 years!!!  Show details

Broken handle FIXED! Not a great wash – Not sure how old mine is, as it was here when I moved in. Anyway, surely the handle could be better quality, or designed so that it is not a major replacement part and cost. I suppose the heat affected the plastic. Wash was OK on pots and pans settings, mediocre on other settings. Interior looks fine. I've always loved Dishlex, might buy another. … Read more

UPDATE: In order to save the planet and not throw out a perfectly good dishwasher, I decided to buy control panel cover part off Ebay for $100. Took old part off first to check I could do it, then ordered. To take it off, first, unplug dishwasher, socket might be in a nearby cupboard. Then remove 4 small screws along top inside of door, then 1 on each side. (Not the two larger screws on top holding in the door mechanism.) You will see the white control panel. Remove any screws holding it in, mine had one small screw at top, and one long screw further down. Then it needs to be unclipped from 4 clips in corners. The front knob came off when I pulled off the part, you might like to try removing knob first. Replacing with the new part was simple, and dishwasher now working perfectly.

If renting, note the many hundreds of people already bought this part online, not counting the people who got theirs from a repairman, you might like to point out to your landlord that it is not your fault the dishwasher handle broke.

Grrrrr – It had washed dishes very good for 2 years, yes broken pull handle, fixed it, thrown the odd flash codes up, until today it had been a great washer, so today power gets to washer but that's it no lights so I'm guessing boards fried as power get to it  Show details

Has worked well for 6yrs but bottom basket wheels now falling off – This has been a very good dishwasher considering it didn't cost us a fortune and we have used it everyday of it's life for the past 6 years. It's reasonably quiet and has always washed the dishes and glasses well. Our only disappointment has been that the plastic wheels on the bottom basket have broken and fallen off one by one so now it's nearly impossible to push in the basket if it's heavy and full of dishes.  Show details

Ok if you only want it to last 2 years – Broke down after only 2 years. No power at all. (Luckily we bought extended warranty) wasn't really happy with it when it was working. Wheels on bottom draw broke off. Not built as well as other brands but I guess you get what you pay for. Getting a LG this time with the extended warranty.  Show details

Circuit Board Failure - Poor design, no isolation from steam during drying – Although this dishwasher is 6 years old, it has only performed around 100-200 cycles before the circuit board failed. I am a single guy and basically only use a dishwasher when I have guests. Plus I travel a great deal, so the appliance sits there doing nothing. I always wash my dishes before putting them into the appliance and I never put metal… Read more

saucepans or baking dishes into the dishwasher (not that I have many of those - being a single guy). The original Vulcan Dishlex I purchased many years ago lasted me for 16 years. I only replaced it when the cabinet paint-work deteriorated. This later model Electrolux Dishlex has nothing in common with the originalVulcan design - chalk & cheese comes to mind. The DX103 is an import from Poland and it is starting to look to me to be a very poor quality product. I know a lot about these appliances because I worked in electronic product design for many years and the group I managed did a lot of work for the appliance industry - both in Australia and overseas. In fact, my design group became the leaders in this field worldwide with total market dominance. The company is now part of a major US corporation.

The DX103 failed because of either poor circuit board components and/or the board was not isolated correctly from the steam generated from the drying cycle. I am surprised Electrolux didn't have a recall or more "safety" risk issues with this model.

In any event, I called the Electrolux Service Centre only to be cut-off by the operator when I asked to be connected to a technical person to discuss the issue. So I called again and spoke with another operator. I explained how my appliance had only done a very limited number of cycles, and she was very helpful and suggested that perhaps the appliance failed because it wasn't used enough. To an engineer who has spent the major part of his working life in the design and manufacture of circuit boards, sub-components and assemblies - well let's just say I was not impressed. I then pursued the matter some more and eventually Electrolux HO offered to replace the suspect circuit board but they wanted me to pay something like $150 for a technician and service call. The board would actually cost Electrolux less than $50 and I really don't need a service technician to show me how to install a board. All up, Electrolux do a poor job of meeting their obligations under Australian Consumer Law and I am now seriously considering taking the matter further to court through the small claims judiciary service to prove a point and maybe force Electrolux to review their obligation when there is a known problem with a product. From my research on the web I expect Electrolux have had a lot of these boards replaced.

I would be interested in hearing from other consumers who have this model appliance and have experienced a similar problem.

Worked okay, but now intermittent errors – The dishwasher worked okay for about two years. When I say "okay" I mean the dishes were cleaned to an acceptable level most of the time. Sometimes it would leave water marks on the dishes, and you'd always need to rinse and scour things by hand before putting them into the dishwasher otherwise they'd still be dirty when they came out. After about… Read more

two years of operation, the error light started to blink intermittently. Sometimes the cycle would complete fine. Other times, it would error. There was no rhyme nor reason to why this would happen on some occasions but not others. It would get 99% of the way through the wash, then error. Might try a different brand next time.

Finish Light – I find the machine washes ok,however the finish light only comes on sometimes. I have used the machine on the eco cycle,the data puts the cycle time at 90 to 110 minutes. I have left the machine on up to over 2 1/2 hours with no finish light coming on so I open the machine and unload.  Show details

Handle breaks – Had handle replaced twice at $160 a pop each time after it broke. Have given up on this dishwasher after handle broke again and bought a euromaid for $400. Also cleaning was poor quality. Our guests frequently complained that dishes were left dirty more often than not. Would not recommend.  Show details

Broken handle – Up to now have been happy with my Dishlex Model No: DX203WK bought Oct 14 even though it dies not dry well & do get dirty dishes from time to time. However, the other day the handle snapped off. I rang the 1300 number and was told it was an isolated incident which I see is definitely not true from current reviews on this model. Was also told they… Read more

could send out a technician for $149 plus parts to fix it. The handle is flimsy. It should last the life of the washer. It has never had rough handling, only normal day to day use. Have never had this issue with other brands. From my experience from service and the dismissiveness of my complaint I would be very reluctant to invest in this brand again. Have written to customer care and had no response whatever to date. Would not recommend it to anyone looking for a new dishwasher.

Handle broken again after fixed 18 months ago!! – The handle on the machine is broken again, after I paid $212 to get this fixed 18 months ago. I spoke to customer service and the said bad luck as the part only has 12 months warranty and the labour 3 months. The call out fee is now $145 and it only took the guy 16 min last time to fix it. Very disappointing in the way Electrolux has (handled) this issue!  Show details

Great dishwasher – Cleans dishes really well, it is 7 years old unfortunately the handle is broken advised by Dishlex that the new models have a different type of handle. So today I am picking up my new stainless steel Dishlex Dishwasher. After trying several other brands the Dishlex out performs them easily.

Terrible customer service – This dishwasher broke under warranty and I experienced terrible customer service. They came out and repaired it but charged me $273 for it. Then they sent the invoice to the wrong address so when I didn't pay it (because I didn't know they had billed me) they sent the bill to the debt collectors. I won't be buying from them again

Awful awful machine, would not recommend to anyone – I have owned this model for approx 18 months. So far when it was under warranty the circuit board broke and now it's out of warranty 'low and behold' it's broken again. I am absolutely disappointed with this product as it looks like every 9 months or so it will break. I wish I wasn't a fool and bought this.

What a disappointment - Dishlex DX103SK – The DX103SK was included in our house as standard from our builder. From the beginning the 'finish' light didn't work, but it cleaned dishes well and dried good. It was fairly quiet but dish racks wouldn't fit dishes and glasses properly. Items fell over constantly. Suddenly it would not turn on and on lights not work. Dishwasher is now dead and thrown out. Extremely poor quality.

Don't buy this or any similar machines with this handle – This is a good dishwasher - very quiet and does a good, quick job washing the dishes. No complaints there BUT the door handle will break depending on how delicately you handle it in the space of at least 2 years. Every friend or family member who bought this machine has had the same problem. You can ring up Electrolux and you have to pay for a… Read more

serviceman to install the costly replacement door. So you are stung twice for a small handle. It is planned obsolescence that keeps the company producing the expensive spare part and their fleet of serviceman in a job. Buy at your peril. Or like us - go up to Bunnings when it does happen and carefully screw in a small, elongated U shaped drawer handle. Works a treat!

Repair – I have had this dishwasher for some time and it has worked OK but the handle recently snapped off and I have needed to purchase a new control panel as the handle is part of that - this has cost just over $100.00 AUD but I still need to have it installed once it arrives! (another cost which is still be determined) - Seems a bit expensive when I just needed to get the handle fixed - thought others should know...sue mac

BROKEN HANDLE. BRITTLE AFTER 2.5 YEARS OF USE – I purchased this dishwasher in 2013 and the handle after only 2 and a half years has broken off. Rang the company and it will cost me $145 to get someone to come and fix it. I'm guessing after two years I will have to replace this again and in the meantime, something else may go wrong. for example, I am reading about the burned out electric board.… Read more

In this case i may as well go and purchase a new one. (obviously not another Dishlex, Electrolux) Was discusted with the fact this is clearly a fault with this dishwasher, but yet we are expected to pay for this. I will never buy another Dishlex, Electrolux again for this reason. I previously had a Dishlex before this and had absolutely nothing go wrong until about 5 years when I had to replace an element, so always recommended this brand and had faith in it. I must admit, I had no problem with the way this dishwasher washed or any other complaint with the actual product. (yet), but so you shouldn't after only 2 and a half years......very unimpressed by this company!!!!!

I know why it has been discontinued – Circuit board goes when not long out of warranty. Choose another brand except Electrolux. Poor quality, no understanding from service department. Machine purchased by the builder/developer and installed into new townhouse which was sold 7 to months later. So machine not used until then but the basic warranty goes back to when the developer purchased NOT when the property was sold to the unsuspecting buyer.

Disappointing to say the least – Had the dishwasher for 2 years. Only two of us live at home and barely use it once every 5-6 days at most. We rinse our dishes thoroughly and make sure there's barely anything left to clean for the dishwasher to clean. We went away for 5 months and came back. Tried running it like normal and the water won't drain at the end of the cycle. We've… Read more

followed every step in the guide (cleaning the filters which were absolutely spotless) checking the drain pipe (gave it a jiggle, checked if there were and blockages or anything unusual happening to slow the water down) but nothing works

Very very disappointed in this product. We make sure we take care of our electronics as they are bloody expensive to replace or repair and this broke after 2-3 years?

Would never recommend

Ours still going well after 7yrs – We have had few issues with ours after running twice a day since Dec 2007. heavily soiled plates etc are best rinsed off first but that's also true of more expensive models. need to replace wheels on trays and am a little perturbed at replacement costs for a very simple plastic item.

Defeats the purposes of a dishwasher - junk – This product is of very poor quality and design and the only reason why it gets 2 stars as opposed to 1, is because it still works after 2 years. 1) Arrangement - very poor design. Very complex to fit general plates, bowels, glasses. 2) Sprouts - keep getting clogged - thanks to the poor design, the filter has holes large enough to enter the… Read more

closed water system but the sprouts (which uses this closed water) has outlets smaller than the filter. Therefore its a guarantee the sprouts become clogged. Then the machine does even a poorer job of cleaning than it does baseline.

3) Cleaning filter - again poor design. The revolving bottom sprout can only be at a very defined angle before you can remove the filter. Cleaning filters is already not fun, making the filter difficult to remove makes this process worse.

4) Residue - the machine is of poor wash quality. Even using 1/2 amount of detergent, it leaves a residue.

5) Poor cleaning - same as above basically except that this machine really requires you to rinse before using it (I mean rinse just basic foods - nothing heavily soiled). Defeats the purposes of a dishwasher.