DJI Mavic Air
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- +7
BRILLIANT !!! - just amazingly brilliant - albeit after replacement under warranty – This is an older model now ( like anything electronic that gets superseded and outdated every few months LOL ) however you can find some bargains online so well worth considering if you are trying to get up in the sky at a decent price. Before anyone bags out on DJI drones, or drones in general for that matter, think about what they're actually… Read more
physically doing. This is stuff we dreamed of as kids 30 -40 years ago - really think about what they represent.
Now, onto my drone. Wanting to add another element to my youtube videos and footage, I saved hard and splashed out on a Mavic Air which I've owned now since October 2021 and can do nothing but rave about it !!!
I purchased a Mavic Air ( through Facebook marketplace ) from a fella who purchased a brand new DJI factory refurbished Fly More combo unit. He'd bought it in October for $1,000 from a DJI agent and sold it to me a few weeks later for $700 so it was practically brand new, his loss was my gain. This thing is awesome.
I had flown it once or twice in the open to get a feel for it however whist flying it over the Christmas period a month later, it unfortunately had a brain snap and decided to go mental, shooting left and right and then taking off up in the air at an alarming rate before clipping a tree and crash landing itself in a dam - popping the battery out into the water too. I was quick to leap in after it however it was stuffed !!!
Only minutes before, I'd been using one of the automated modes, where it follows you along, and lucky enough for me, in the cache footage that backs up on your phone ( crucial you set this up right to help cover your in an incident ), it clearly showed that I wasn't touching the remote at all when it first started going stupid, stopping and panning around in a semi circle from left to right then back to the left etc. I thought this was a little odd but didn't think too much of it and kept flying it for a few more minutes until it came down.
So I jumped straight onto DJI and even though I didn't have the DJI refresh care, I sent it back to them with a full flight log from my iPhone and my fingers tightly crossed. They replied a couple of anxiously waited weeks later to tell me it had water inside it - I knew that already LOL. ( they have a paper strip inside them that changes colour once wet and that's how they know, there's no lying here folks for a freebie ).
I did a heap of online research whilst awaiting their response and based on other videos seen on YouTube and on forums ( thank god for the internet ! ), I came to the conclusion that the IMU unit was possibly faulty. Even DJI admit, hidden away online somewhere and deep in their non comprehensive brochure, that the IMU unit inside the drone can sometimes be thrown out of whack from shipping or storage upside down etc. Seems odd that something so sensitive, that controls whether your drone soars like an eagle or crashes down like a lead balloon, can be "thrown out" or mis-calibrated simply by poor storage handling practises.
I suggested to DJI, throw many emails back and forth, that the I believed the IMU unit was the problem and that I ( seemingly ) knew what I was talking about. This may've been enough to call their bluff ... maybe, who knows ?
I did a heap of online research whilst awaiting their response and based on other videos seen on YouTube and on forums ( thank god for the internet ! ), I came to the conclusion that the IMU unit was possibly faulty. Even DJI admit, hidden away online somewhere and deep in their non comprehensive brochure, that the IMU unit inside the drone can sometimes be thrown out of whack from shipping or storage upside down etc. Seems odd that something so sensitive, that controls whether your drone soars like an eagle or crashes down like a lead balloon, can be "thrown out" or mis-calibrated simply by poor storage handling practises.
I suggested to DJI, throw many emails back and forth, that the I believed the IMU unit was the problem and that I ( seemingly ) knew what I was talking about. This may've been enough to call their bluff ... maybe, who knows ? I pushed back on them a little, not much - just a little sternly and politely, and said how even though it was a factory refurbished unit, it was only a month or two into their 12 month warranty period so I would prefer a brand new unit.
They came back with flying colours ... regaining my faith in customer service by replacing it with a BRAND NEW unit and a brand new battery also, as the other had ended up in silty murky muddy water 4 foot below. I've never looked back since !
So I am stoked !!!
As far as the drone itself goes, brilliant ! PROS : * fantastic quality of both still and video ( unbelievable this technology ) * small and compact ( fits brilliantly into an aftermarket moulded & padded case ) * super easy to fly and master straight from the box ( with caution of course ) * intuitive flight modes making is super easy to obtain great cinematic style footage * smart looking * excellent app and great interface within your phone * good range of accessories available * not too shabby flight times with Fly More combo pack ( the extra 2 batteries help ) * decent flying time ( but not the best )
CONS : * would like longer flight times ( maybe if they did extended batteries or similar ) * sometimes, if not flown for a little while, it keeps asking you to calibrate each time you go to fly it ( which is not the end of the world, just annoying but I do it so there's no potential for another crash )
Would I buy another one ? YES !!! - without a doubt in the world ( only for my bank account not liking it ) Is this based on the drone itself or their customer service ? Both !!!
Great product pathetic support – I bought a mavic air and it wasn't cheap, now a year or two later it's unusable on my Android. I can't get any support and I can't get it working at all I will never in my life give this company another red cent. Show details
Do not buy. Mavic air DJI .IMU and compass calibration non responsive – IMU and compass calibration non responsive. Only fly May be couple of hours. Once I had problem with calibration, now with imu. Show details
Bad follow up – Upon using the drone for the second time only I was having trouble with the cable from the phone (android) to the hand piece. Finally found it was a faulty cable. Contacted DJI and the response was to buy a new cable. End of story and typical of large companies screwing small individuals for what they have saved up for and purchased. Show details
Worst after sales service ever. You will know how terrible DJI is when you will have to claim the warranty – I am a new drone user just read the manual thoroughly which was provided and started using the drone. I must admit the drone flies well ,handles well,takes good pictures. However when I flew the drone in boomerang mode ,while doing its orbit it simply went and crashed sideways to a tree. When you see their advertisements and brochures is so… Read more
misleading that how sophisticated their obstacle avoidance system,multilayered algorithms, sensor,blah blah blah is. It literally sounds that the drone has got the best obstacle avoiding system.
But why on earth you would you add an auto pilot mode(boomerang mode in which drone goes sideways))which literally makes all these sensors useless as they are only located forward backward and downward and if you have atleast mention in your user manual or advertisements in bold letters that "Caution : using boomerang mode the drone orbits sideways only and hence cannot sense any obstacles" A new consumer doesn't know what a boomerang mode is !!!
My other 2 friends also had some other issues with their mavic drones and had terrible time chasing for the warranty.They had warned me against buying DJI product.
This DJI Company will sell you product luring you with their innovative technology. But the honeymoon comes to an end if unfortunately you have to claim the warranty.
Thank God this happened I was going to buy dji robo for son and action camera for myself.
This was my first and last dji product, lesson learned never ever buying any dji product again in future.,and will always discourage others from buying it.
Excellent Flight Performance and Image Quality but Poor Remote Controller and Flight Time – The drone has a great portable size and is capable of shooting stunning pictures and videos, ideal for travelling. There're plenty useful flight modes for beginners as well as more experienced drone users to create interesting drone footage. However, the flight time is way less than 21 mins as claimed, it's usually between 14-16 mins if you… Read more
operate the drone safely. The propeller noise is pretty loud and aggressive, it takes time to get used to it, but it might annoy other people. The remote controller tends to play up after a long period of use, the control of left stick and right stick or even gimbal wheel would interference with each other. I experienced two problematic remote controllers and there're many reviews and questions about this issue on drone forums and Youtube. The RC issue is very serious becuase it is essential for flying a drone. Since the RC is not sold separately as a part, there's no option other than sending it back to DJI for repair, which means waiting time and money.
A lot to learn, but well worth it! – Looks so simple, but really is a lot to learn and study before you are up and away. Not just a matter of straight out of the box and your flying. The instruction manual provided is very basic. I had to go online to find resources to help put it all into place. I am new at using a drone, so was somewhat shocked at how, not basic, this is. But… Read more
don't let that stop you, now that I am getting my head around it, been for several flights, and getting more comfortable with the functions.....but so much yet to learn. Wow, what a machine, and all the features that it can present, will open up the view immensely. The quality of footage, with a top micro sd card is exceptional. And the photos, top quality.
Don't be scared, just read, be patient, plenty of time to learn. And enjoy the experience, one step at a time. Join, a DJI forum and will learn so much.
Great drone. Takes stunning photos and videos – Bought the Mavic Air FlyMore kit back in January. Drone takes superb 4K videos and photos. Flying it is easy and the build feels solid and "weighty". Would certainly recommend. My only gripe is the length of time taken to update firmware and the frequency of which it needs to update. Also, I find that I have to re-calibrate it a bit too often. Great drone nonetheless Show details
Appalling customer service management – It seems the higher you go, the worse they get. Crashed sideways into a tree. Had DJI Care and got replaced. Took 5 weeks. Left my SD card in there. Explained repeatedly to move the SD card to the new drone. On receiving new drone, realised it is sealed package. Tape around box but holding nothing. Explain there is no SD card. They said was… Read more
taped around box. I said there is no SD card on box, only tape.
Investigation. I send pics of how I receive unit, They send pics of SD card and other stuff ready for packaging. I say this shows nothing.
I get a call from [name removed] in Shenzhen to be rest assured they are looking into this and will be escalated. I'm pretty impressed I get called from China. Very nice. Other people up to this point have been fine, too. Doing what needs to be done and cross referencing, Fair enough.
Then it gets to [name removed] in upper management. She says: 'SD in packaging. Thanks'. Wow ... I say it wasn't there and this is abysmal after all the detail others have offered up to this point. Then she says she will give me 15% discount to buy a new SD card from DJI. I said card is worth $100. You want me to pay $600 to get my $100 as a discount? Or just $15 for a $100 card? Not to mention totally neglecting the fact I said I already bought a new one anyway, and that this is totally not responsible.
I am so disgusted, I say not to be contacted by [name removed] again, that she needs to be fired in comparison to the others that have been doing their best to get something resolved.
So far, they are trying to get someone else to look at it. I say just get to [name removed] attention. He is a billionaire, right? He wants to care about $100 and reputation over stalling?
So they are stalling. I email once a week. It's been about 2-3 months since getting the drone back. I have hardly flown since then. I don't feel good flying it. The energy of respect has gone.
How long does this have to take? Why wait so long? Where is their honour?
After reading reviews of new Pros, I won't be buying from them again. Waiting for competitors to raise their game. DJI want to be the Apple of the drone space. They won't get there if this is their way of handling things.
Beyond unimpressed. Appalling way of handling it. I think they want me to give up. I've dealt with Chinese before. It's all about the money. Sad.
So easy to fly and record – I've got a few drones. I started buying cheap $30 quadcopters to learn to fly, and moved up to more expensive and bigger aircraft. I wasted a heap of money on some $300 drones to learn on. The Mavic Air is simple to fly. Takeoff and landing are taken care of with the app control. Obstacles are avoided by the drone itself. While I recomend buying… Read more
a cheap toy to start with, you can step up to the Mavic from there.
It is not cheap, but build quality and usability is worth it.
This the best and most fun flying camera which you can take anywhere with you – This done is easy to learn how to fly even for beginner's like me and also teachers you how to use a cameras Manuel settings much better And easier. Just fun drone which you can take anywhere With you and get great shots and video that you would never get on a normal photo or video camera Show details
Wow This Drone Is Unbeatable – I have owned this drone for a couple of months and totally love it, my wife and I go out every chance we can flying and taking photo's and video's where ever we can, the quality of images and video is top quality for such a small machine, I bought the Fly More Pack which gives you extra batteries, carry bag, case for drone, charger for 4 batteries… Read more
and extra propellors, I highly recommend purchasing the Fly More pack as it is great value, after your first flight with this magnificent drone you will find you want more batteries to get the ultimate enjoyment from the Mavic Air so spend a little extra with your initial purchase and you will save in the long run.
The Mavic Air has too many features to list here so head to their website and check it out or check out the many Video Reviews online about the Mavic Air, I did a lot of research before settling for the Mavic Air and couldn't find 1 genuine bad review, DJI have the best name in drones and have a drone to suit most budgets so save your time and check them out, Mavic Air is relatively easy to fly and has many safety features like forward, rear and bottom sensors to help avoid crashes and bad landings, return to home feature where you just press a button and it comes back to the point it took off from automatically or even returns to home automatically when signal is lost or battery is low, the Mavic Air also has a beginners setting that restricts flying height and distance so is an excellent place to start if you're new to drones.
An amazing 'Flying Camera' – I would never have thought that in my mid 60's I would have bought a drone, especially one which cost nearly $1600 but this one is different. It is the Mavic Air...a machine which takes up no more space than a large mobile phone yet something I can ( without special training) send up in the skies to make amazing cinematic footage. The Mavic air is… Read more
so small and unobtrusive but is capable of up to 4K video and beautiful still shots from a perspective that no photographer can take without the services of a helicopter, qualified pilot and a clever cameraman. DJI have packed so much into this little flying computer that it has taken me weeks to find out by researching the Internet what it is capable of. It was released at the start of the year and already there are beautiful videos on Youtube of scenic locations around the world.
Don't get me wrong, you must do your homework. It is not a toy and many safety regulations must be learnt and adhered to but once learnt can provide fantastic experiences which can be shared with so many people.
Just a word of warning...don't mistake the 'Return to Home' button which brings the machine back right to your feet, with the 'Land immediately' command. Not good if it's out over the Pacific Ocean and starts to descend quickly!
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