Domainz

Bryan B very helpful after the useless LiveChat. Tenth word.

Josh was extremely helpful and knowledgeable with patience helping us all the way through

Seemed to take a while to get right response..? I always prefer to be able to call someone then talk to a chatbot Show reply

Bernard was very helpful and polite and I certainly appreciate his assistance. Thanks Bernard Show reply

The person who assisted me was able to help me with kindness and was very professional. And he solved the problems I was having. He made sure to clarify and confirm that I was able to do what he directed me to do. Show reply

Excellent service when renewing my domain for a further period Show reply

Changed all my info as a update satisfied with online service Show reply

Charlie was super quick and solved my issue without any problems. I was very impressed as a couple of days before I had tried to increase my inbox limit via chat and had a terrible time. Thanks Charlie, you are a star! Show reply

Telephone support experience – The support was excellent, giving solitions to 2 problems, an email technical issue and Domainz login problem. Telephone support was quicker and succeesful than weekend online chat e periences Thanks Show reply

Fixing Business Email – My business email had a major failure. I hadn't changed anything at my end so it was a mystery as to why it suddenly went down. Plus I could not rectify anything myself. I rang Domainz and got Pete. He immediately identified the issue, sent some new records for my business website and gave me instructions on how to add/edit them. This totally… Read more ·  1

fixed the issue! Pete was excellent to deal with and an absolute saviour in fixing the issue! Thanks so much! Mark

Cancel invoices and merge 2 accounts – Most helpful which is do unusual these days. A recent call with a guy was also good. Show reply

Ryan provided outstanding customer service! – This review is for Ryan, not the company as would not rate them otherwise… Ryan was polite yet astute and immediately demonstrated competence in his role. He got straight to the problem, explained clearly the situation to me and always me called back when he said he would. This man could run customer service by himself, all of the other people I… Read more ·  1

spoke to prior were clueless and infact useless so why they are even employed is beyond me, unless they are the owners, heaven help us.

Domainz Charging Renewing Unwanted Domains. Not giving refunds! – Domainz mush be having financial trouble. I went onto the portal and canceled a domain. It's actually to be canceled on 29 Dec. Then I found out Domainz had charged my CC early, like 2 months early. I asked for a refund and they said refunds were not allowed. This is crazy.

Absolutely mind numbingly unbelievable how domainz could crap something so simple up so badly – [Name Removed] was the first person in a four day cluster that finally made some sense. It took some effort but at least she followed through and got it sorted. As for the rest of them.. It's best I don't even start.. Show 2 replies

Needed to contact Domainz to update some stuff for my service provider. They made it very easy and quick – Very helpful and quick results when I needed to change something for my website Show reply

Smooth sailing – Service staffer was extra helpful and patient in talking me through updating my details. Show reply

Great service from Jholyna – Jholyna was friendly and useful. Although she couldn’t identify the issue, she used her initiative to help me access my mailbox via webmail. Show reply