310 reviews
I normally don’t write reviews, but I have to give credit where it’s due. DreamIT Host were absolutely amazing. I honestly didn’t expect any support reply on a Sunday, but not only did they respond in under an hour, they helped me sort out a very complex migration from my old hosting provider. My old host had me offline for 6 weeks and I was… Read more
beyond frustrated. DreamIT Host stepped in, worked through the issues with me, and got everything running again.
Fast replies, knowledgeable support, and they actually cared about fixing the problem instead of passing me around in circles. Highly recommend them if you want hosting with real customer service.
Fantastic service, reliable support, great tools to get you started ! Highly recommend this service, Always available, fast ticket response and treat you with respect. Princing is affordable and realistic. Thank you guys !
I am really impressed with DreamIT! Excellence in customer service. I came over to DreamIT from GoDaddy and the improvement is astronomical. Having been dealing with an international company and getting really bad customer service, not to mention the difficulty of understanding the agent, to dealing with a local Australian business - it's like chalk and cheese.
Reviews with attachments
We’ve been hosting our church website with DreamIT Host, and their support has been outstanding. Recently we had an issue with Bing not being able to access our site, and the team resolved it promptly, professionally, and with clear communication. Highly recommended for anyone looking for reliable Australian hosting and excellent customer service. Our website: https://lwcc.org.au/
I've tried a number of different web hosts over the years. DreamIT Host are by far the best. I've been amazed at the speed and level of support provided - invaluable for anyone who doesn't have a lot of technical knowledge and runs their own business. Can't recommend highly enough. (www.jenclark.net)
I have been working with DreamIT Host for a number of years now. I **always** recommend them for their services. Their helpdesk is always responsive and very knowledgeable. As an IT company, I am always impressed at their technical knowledge. They are very professional and offer a great product range. They are Australian based and supported. My business website https://www.dm1.com.au is hosted with them
Excellent Support I have had websites since 1996 and swapped my two hosting services to DreamIT around 12 months ago. Their servers are fast and load times are excellent, a very important factor! Everything with DreamIT is just so easy and on the very odd occasion that I have needed help their support staff have been extremely fast with their… Read more
response, both when a ticket has been submitted or on the phone. They also have a great chatbot that can answer basic queries! Being Australian based is also a great advantage as the support team are based in country. In summary I can thoroughly recommend DreamIT.
Latest follow-ups
This is what Service and Professionalism look like – If DreamIT was a slogan, it would be "This is what Service and Professionalism look like". Last Friday, I transferred my Domain, Email and Joomla website to DreamIT, and the experience was pure delight. Jason handled all the 'straight forward'… Read more · 1
stuff with cool efficiency and frequent progress reports.
Over the weekend however, I found my Weather Station data wasn't uploading and there was some odd behaviour within my website.
You'd think that nothing would happen till Monday, but Abs and Jason are exceptional.
On Saturday and Sunday we exchanged numerous emails to explore the problems, and of course, they found and fixed them.
I never expected a Hosting company to put so much effort into ensuring that their Clients are happy and truly satisfied.
Follow-up · Any questions I've raised have been quickly and professionally resolved. Email servers always work. So easy to log in to the Admin back-end and add a new Forwarder when I need to. Hard to imagine a better provider anywhere.
I promised myself I'd give DreamIT Host a shout out, once I had my website up and running, so here I go. It was my very first time having to organise this by myself without any help from anyone else (ie. transferring my domain to them, building my… Read more
own website from scratch using their app, creating email aliases, and navigating their admin dashboards) and the team at DreamIT Host made the experience so easy. No question was too silly. No question was too basic (and I had a few!!). My IT experience is somewhere in the middle, so some things were easy for me to do without any help, but other things needed the team to help.
Their IT support team are impeccable and very friendly, and I found their response time really fast. I had responses within a couple of minutes!!
I chose them after reading reviews on Product Review and Whirlpool and wanted to give them a go, and really glad I did. I'm very happy with their support and with every interaction with them.
If you’re deciding on hosting for your project, hope this helps: https://my.dreamithost.com.au/aff.php?aff=451
Follow-up · Regarding uptime, I’ve had no issues with discontinuation of service. The website has been available to the public since it started. I haven’t had any emails about scheduled maintenances yet so assuming everything ticks over in the background without the customer noticing. Regarding unexpected costs, there’s been none. No surprises. I basically… Read more
In-depth reviews
In March 2026 I migrated my website and emails to DeamIT Host from CrazyDomains. The service was so prompt and efficient I actually thought it was a brand new company and the level of support I was getting meant I must be one of the first clients to sign up (perhaps the first). That’s the way it felt. Nothing was too much trouble. Everything… Read more
went seamlessly. The speed of the site and emails is amazing. And great value for money (much, much better than CD). It turns out they’ve been going for more than 10 years. That made it more amazing. I was so impressed a promised this review. A month later and I’m still impressed and decided I had to make good on that promise.
If like me you’re an Australian who went overseas for their web hosting, do yourself a favour and come home. I don’t know what the future holds, but my bet is that it’ll be better onshore. I am getting a higher quality better value for money service from DreamIT and you will to.
And yes this review is so glowing it might even look suspicious but I am genuinely that impressed.
I big shout out to Ian, Jason, Davy, Owen, Brandon and Damien for your all your help.
Brad, Perth.
DreamIT Host really do live up to their name: they’re a dream! After 13 years with WebCentral (originally ZipHosting, then NetRegistry), moving to DreamIT Host wasn’t a rash decision but a desperate move to get our business and personal emails working again after WebCentral’s “upgrade”. From the start, the team at DreamIT Host—especially Damien,… Read more
Liam, Davy, and Jason—have been fabulous. They reply to messages within hours (often within the hour!), give clear and friendly advice, and genuinely understand what you’re asking. They don’t use canned responses or prompts but read your message, get it, and fix things.
They went above and beyond helping us transfer our five domains and email hosting, even guiding us through a credit card dispute after WebCentral wrongly debited our account (and thanks to DreamIT Host’s information, we won the reversal!).
Since switching, everything has worked like a dream. Our email hosting is reliable, domain renewals cost less, and email hosting fees are based on actual addresses—not domains—which has reduced our costs too. Recently, when an odd email filter issue cropped up, they diagnosed and fixed it quickly, keeping us fully informed the whole way.
DreamIT Host combine professionalism with genuine customer care. They’re efficient, polite, and extremely capable. After years of issues culminating in a frustrating final year, we finally have a web host who does what they promise... and does it well.
I don’t usually gush over service providers (other than Aussie Broadband, who saved us from Telstra years ago!), but DreamIT Host deserve it. They’ve rescued us from the frustrating and often overwhelming WebCentral debacle, and I couldn’t recommend them more highly.
I cannot speak highly enough of DreamIT Host! After a disastrous experience with my previous hosting company—who managed to delete two of my email accounts during a server migration—DreamIT came to the rescue. Their support team went above and beyond to assist me in moving my three domain names and email hosting. They even made every effort to… Read more
retrieve my lost email boxes, and when that wasn’t possible, they patiently helped me set up the accounts again from scratch.
What really stood out was not just their technical expertise, but the speed and kindness of their support. Every interaction was handled with professionalism and genuine care, making what could have been a stressful process actually feel easy and supported.
On top of that, their pricing is extremely competitive—literally half of what I was paying before—so it’s great to know I’m getting reliable service without being financially gouged. The website is clean, intuitive, and very user-friendly, which makes managing my services a breeze.
It’s refreshing to deal with a company that not only delivers excellent technical support but also treats customers with respect. I highly recommend DreamIT Host to anyone looking for reliable, affordable, and genuinely supportive hosting right here in Australia.
Find out how DreamIT Host compares to other Web Hosting Providers
Know better, choose better.
Recent reviews
I became a client over the last six months. DreamIT Host is pretty good. The tech support service is helpful and the system seems to be working well. I recommend their services and by the way they are a vast, VAST improvement on Digital Pacific.
I started using DreamIT Host with their Startup web hosting plan because it was affordable and easy to begin with. The plan is designed for new websites and small projects and includes features like SSL, NVMe storage and unlimited bandwidth, which makes it a good starting option for beginners. As my project grew, I realised the Startup plan… Read more
wasn’t enough for my needs, so I decided to upgrade to a higher plan. The upgrade process was straightforward and the platform itself is easy to manage. One thing I appreciate about DreamIT is that their servers are based in Australia and they offer local support, which makes communication easier and faster when you need help.
Overall, my experience has been positive. It’s a good hosting provider for startups and small businesses, and when your website grows you can easily move to a higher plan with more resources.
We’ve had an excellent experience working with DreamIT Host. Their service has been nothing short of exceptional. The hosting platform is fast, reliable, and extremely stable, which is exactly what you want when running business-critical websites and applications. What really stands out is their support team. Any time we’ve had a question or… Read more
needed assistance, the DreamIT Host staff have been incredibly responsive, knowledgeable, and genuinely helpful. Issues are resolved quickly and professionally, which gives us great confidence in their service.
The infrastructure performance is excellent, with strong uptime and smooth operation across all hosted services. It’s clear they take pride in maintaining a high-quality environment for their clients.
If you’re looking for a reliable, professional hosting provider with fantastic support, DreamIT Host is an easy recommendation.
Brandon and Ian have been professional in the manner they have worked through an issue directly affecting our ability to receive and send emails. Equally important was the patience and empathy they displayed which is so rarely experienced these days. I would recommend DreamIT to anyone looking for a better and more cost-effective company for their hosting services.
It was the weekend, the worst possible time, when my website went down and my emails stopped working completely. DreamIt responded swiftly and handled the situation with real professionalism. They kept me informed every step of the way, which made a stressful situation so much easier to deal with. A special thank you to Owen, who was absolutely… Read more
brilliant. We've been with DreamIt for many years now, and experiences like this are exactly why we wouldn't change it for the world. Highly recommended!
I had troubles with a new sub domain that had to bwcome an add on domain to work properly. However, the assistance was immediate and comprehensive... you never feel that you are alone trying to navigate the largely automatic website builder. Excellent service! Thank you team.
I moved my domain to DreamIT from a US based provider. The service itself is now much faster, pages load instantly and any questions I have had were answered within minutes
I had an issue with outgoing emails not sending, and the team at DreamIT Host quickly identified the cause — a tricky DNS setting that needed updating. They resolved it efficiently and kept me informed throughout the process. Great local support, fast turnaround, and genuinely helpful service. Highly recommended if you're after reliable hosting with responsive technical support Show reply
I honestly can't remember having received better customer service from any IT related service in my time. They responded extremely quickly to my ticket, and not only provided a solution to my issue, but helped in explaining exactly why various solutions might be best in my scenario. Cannot recommend more highly.
Find out how DreamIT Host compares to other Web Hosting Providers
Know better, choose better.
The best bar none. Customer support is exemplary, receiving comprehensive solutions super fast. The interface is smooth and easy to navigate. Much better than any other I've used in the past.
This is the best company to deal with. Their customer service is next level. Always happy to address any issues immediately. 10 out of 10 for service. Great company to deal with. They make everything easy.
Cybercriminals tried to use our small business to test stolen credit card numbers and make fraudulent transactions which is called “card testing”. We received “failed” orders almost every hour for 3 days. Although we reported suspicious transactions to the Police, they were hard to prevent. Dream IT is our host provider, and we talked to them… Read more
about this stressful issue. Although it is not their job to protect us against this type of sophisticated hacking, Dream IT staff were extremely helpful in terms of fraud monitoring and installing fraud protection tools that could stop these dirty hackers. Their hosting & customer services are second to none. We thank Dream IT who made a difference in our small business.
I manage Domains and WEB sites for three entities and must recommend Dream IT for their great support team. Nothing seems to be an obstacle for them to jump over, they always manage to reply to me with an answer to my questions within a few minutes. A BIG thank you to the team!
Damian, Liam & Jason were great ! I'm sure there are some ladies on the team as well !! Quick response and polite help - great. I am only a 'tiny' user of their services, but felt well looked-after. From little things, big things grow. Highly recommended . . . Hugh.
I've been with DreamIT for over 8 years now. I have never experienced a bad moment with them or any real downtime. Jason and the support team are 1st class. The LiteSpeed Servers are solid. Couldn't ask for a better service.
Absolutely superb service - as usual. I'm in the process of consolidating various email accounts and domain hosts to DreamIT and they have made the process streamlined and easy. Zero downtime and exceedingly responsive to every query from the initial 'should I' to actual implementation. This is not the first time they've assisted me and every interaction has been made easy and rapidly worked through.
Love DreamIT! Quick to respond and gave simple, user friendly advice for further actions required. It's a minefield out there, and DreamIT makes it easier to navigate.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.