UpTime Web Hosting

After joining real Australian based UpTime Web Hosting, I was absolutely astounded with the diamond level support service and the speed in which they handled our migration from our old host. UpTime Web Hosting have absolute stars on their support… Read more ·  1

team. Whilst it took more than five months seeking site migration elsewhere, the totally real fully Australian based UpTime Web Hosting provided brilliant customer support, successfully getting the job done over a few hours, via one support ticket. This stands testament to not only their outstanding professional expertise but also their very apparent collective responsibility to get a job done and understanding the job from the get-go.

UpTime's handling of our site migration, including NopCommerce, FTP integration and domain email boxes, highlighted how quick they could also troubleshoot tricky issues, especially where others at other hosting companies were not able to do. Their diamond star support is a very precious thing in today’s world. I’m so glad to have had UpTime's support from the onset, along with UpTime Web Hosting as my new site and domain emails host. Thank you so much!

I highly recommend this Australian web hosting company to anyone who may need their website or domain emails hosted. Finally, if you need a free, open source website that actually has all the bells and whistles such as a one page check-out, can automate software, ebook etc instant downloads upon customer payment, even does reward points and newsletter subscription campaigns, look for free NOPCommerce - https://www.nopcommerce.com/en?srsltid=AfmBOorw7474qmqeGgeEWQzRRTL2dXprMrf_0pvT5zGDRbh05RNfnIXd - that runs on Windows shared hosting. Visit our website https://wadd.com.au to see how powerful NOPCommerce is knowing it is also hosted by UpTime!

Kind regards,

Neil Waddington Dip.T. B.Ed. (Spec.Ed.) SACAE Managing Director and Owner: Waddington Educational Resources Pty Ltd

The team went all out when migrating our site to UpTime. We hit some stumbling blocks with our previous host and they were not very cooperative. Thanks to UpTime working hard to make it all happen, the migration came together and their knowledge and… Read more ·  2

great Aussie service was exemplary. I will be moving all my websites to UpTime ASAP. Cheers, Greg (from www.isacimages.com)

Web Hosting Transfer Made Easy – For various reasons I wanted to move our web hosting to a new service provider. As I never did such a transfer before, I was a “little” concerned of what lies ahead. First, I had to find a new web hosting provider. When asking my “friend Google”, all the suggestions on review platforms for web hosting didn’t quite sit right with me. Finally, I… Read more

found a different review platform and the 1st suggestion on there was UpTime. I did further research, also here in Product Review, and found only positive reviews, a lot of them also pointing out that Uptime is based in Australia, even better in Brisbane, as I found out later. I decided to call UpTime, as I had quite a few questions. Speaking to John, answering all my questions and giving me the confidence that a transfer is easy and all managed by UpTime, I signed up and the entire web hosting transfer started rolling. UpTime kept me very well informed along the way of the transfer progress and after a few days all was done – what a great experience, if only moving house would be so easy. Although early days, I feel, that I will not regret the transfer of our web hosting arrangements to UpTime. In summary, great service, great comms and at a competitive price. Based on this, all I can say is: “Give UpTime a Go”, thanks to John and his Team to make this a transfer an absolute painless and, actually, a great experience for me. PS: Let me say, I normally don’t do reviews or surveys, but John & UpTime really deserve this, based on my so positive experience to date.

Uptime Web Hosting - Perfect Choice – I was looking around for several domain providers and literally spent hours comparing plans and companies. Not satisfied, I continued to search and came across Uptime Web Hosting. From the website, which looked very easy to navigate, I decided to call as they were a local Australian based company. I thought, If I cam going to have a company manage… Read more ·  1

my domain, webhosting and security, I want to be able to talk to someone. Now this was one of the main sticking points for me, as most of the other domain providers were either chat or helpdesk. One particular was an Australian based company (name withheld) where they have a local number but redirects overseas. The call dropped out a few times and was very difficult to get back in touch with the same sales/support staff.

So from my first contact with Uptime Web Hosting, I advised that I have a few questions which was no problem for <name>. I knew from this first contact, I was in the right place, <name> was very knowledgeable and even had access to see and make changes on their systems as I was going through the options. <Name> was patient and further explained the options and add-ons which we part of the package and not additionals that had to be purchased like all of the other domain providers I had looked at and a fraction of the cost.

Why would you not choose an Australian based company, someone you can pick up the phone and call and prices far better than others.

I decided to purchase my plan (Registered Domain Name, Web Hosting, Website Building, Security and Email to manage my business). I also made a follow up call to ask a few questions and the same Sales/Tech person was a pleasure to deal with. It's good to know my business is in good hands.

I cannot recommend them highly enough, what a great choice I have made knowing my business is off to a great start.

Prompt, Professional & Polite Patronage. Potent, Powerful & Productive Platform! – After bashing my head against a brick support wall for too many months with another hosting company* I gave up and looked for a local company with local support. There were a few and not sure exactly why I picked UpTime, but my big regret is that I didn’t do it six months ago! The previous host had allowed our little website to be infected by… Read more ·  1

several viruses, allowed unauthorised admin access from unknown actors in the US and elsewhere, provided no real assistance in resolving problems and their so-called support provided incorrect information.

UpTime were able to extract the website data and get it cleaned and operational in a matter of a few hours (for a not-unreasonable additional fee for the cleanup!) And that was on a Sunday!

John’s prompt response to initial questions was impressive and every step of the way demonstrated a patient, professional attitude.

My wonder is how many Johns there are at UpTime?

*initially our website was with WebCity, who were ok, but sadly acquired by an overseas company

Outstanding customer support. I had an extremely obscure problem connecting to a service on our UpTime account and John and the team kept working on it until they found a solution - way above and beyond expectations. I have to also say that since we joined UpTime the hosting has been rock solid and beat all our previous performance benchmarks.

Resolved my issue in minutes!! The greatest web hosts in Australia and best bang for buck by a caring team! They host our Shadows Club site. very happy with their price and service.

I spent a great deal of time looking for a web hosting company. As an Australian I was prepared to go with an overseas company as every time I had an internet search that was all I found. I was delighted to find uptime and communicated with them many times before I was comfortable making a decision to go with them. As someone who is over 70… Read more

years old I am predigital and can struggle with technology at times.

I also have a very time consuming matter in the courts involving the elder abuse of my father by before he passed away so I don't always cross my t's or dot my i's.

I have found Uptime support staff to be conscientious, understanding and very supportive.

I am extremely happy to highly recommend Uptime.

They have given wonderful support and I haven't had a single negative experience.

I moved from Siteground nearly two years ago and haven't looked back. My websites on Uptime are faster and have next to no issues. The odd times that I need to contact support, John and his team go above and beyond to fix the problem speedily. Highly recommend to anyone looking for an affordable and professional hosting solution.

If you are a person without any tech "know-how", do yourself a favour by going to UpTime Web Hosting. You won't be disappointed. The support is amazing, responses are quick and John helps by going above & beyond. The service is amazing, the pricing is definitely better than the competitors. Their offerings are good and the user interface is very… Read more

easy to navigate. No surprises there, every thing is as described. Seem very ethical and trust worthy dealing with this company. I have been with them for over 3 years now. I have also tried other platforms but this one surely ticks all boxes.

These guys are fantastic, and so helpful if you have a probem. They have been hosting our website for about 4 years and I have recommended them to many businesses over that time. Show reply

I transferred my hosting to UpTime about a year ago and have been very happy with them. I was completely dissatisfied with my previous hosting service (Vodien) and also briefly tried a US based service (good, but noticeably slower load time). For Australian users my site is much faster - yes their servers are actually Australian based. Customer… Read more ·  1

service has been excellent, and they have always been very responsive in working with me to find solutions when I need components added to run specific functions on my site. And full use of cPanel to manage the site is excellent. This is the fourth hosting service I have used (for an Australian based personal website) during the past 19 years, and by far the best. Highly recommend.

I've been using Uptime Webhosting for over two years now, and I can confidently say they've exceeded my expectations in every way. What initially drew me to them was their competitive pricing, but what has kept me as a loyal customer is their outstanding customer service and rock solid reliability. Show reply

Had an issue with some emails bouncing back. Uptime told me what they thought the issue could be and the fix, and they were correct! Great hosting and trouble shooting as well. Brilliant. Show reply

These guys made my day. They are really good value with no sneaky add ons, or confusing plans, and local help. I'm very happy and grateful to be away from crazy hosting providers. Show reply

I had a problem last night, reported it to Up Time, this morning it was fixed. In particular John is the best of a very good time. It's so good to see good service which is often missing these days. Show reply

I’ve been very impressed with UpTime. I transferred my old site to UpTime - they migrated it for me - and they made it very easy for me. I am not a professional developer and had questions regarding plans. I wanted to be able to run Joomla 5 and php 8.3. I had to transfer nameservers as well. All my questions answered courteously. They are… Read more ·  1

Australian-based, I could speak to people who understood my concerns, they are good value for money, and they are polite and professional in their interactions with a (somewhat naive) me. Looking forward to further developing my site with UpTime.

I needed help splitting web sites into different accounts. John was great. He did his magic while I was on the phone. I phoned for support, left a message and was called back in minutes. Best Web hosting support I've ever had. Thanks John :) Show reply

Super fast and effective – Ive been with Uptime for a few years now. I dont need to use them very often as everything just works. We had an issue today which ended up being from our side and it was resolved really fast (like a few minutes) and really accurately as well as explaining what had happened. As a Developer I have also asked my clients to move to Uptime as well and they have all received the same level of service Show reply

great host and provider. support is great – been here for a few years. so much better than last supplier vodien. support is really helpful on all matters when I need advice. Show reply

Excellent service and support – After being with UpTime for a few months I have found their service to be excellent. Fast server with zero down time so far. Tech support could not be better. Rapid response to my questions with great help. I recommend UpTime Web Hosting to anyone wanting a hosting service. Show reply

Great local service provider – Australian based company with a very simple setup and ongoing support. Highly recommended to anyone. In my case, setting up my sole trader business. Tech support is very good and prompt. Do yourself a favour and use UptimeWebHosting. AAAAAA+++++++ Show reply

Great, Aussie hosting company! – Do yourself a favour and use UptimeWebHosting. I switched to them and haven't looked back. They are quick to answer support tickets, extremely knowledgeable, helpful and work with you to support your needs. Show reply

Surprise Warning – I was recently shocked when, a black triangle and a “Warning: Potential Security Risk Ahead” was placed over the pinned link to my website. To my great relief, the problem was at their end, but fortunately, the glitch was fixed quickly, while I was also being kept informed of the progress. John L Sydney Show details

The Best Web Hosting Company – The UpTime hosting team and service is outstanding! As a small business web hosting reseller, I can honestly say that every part of their service is without doubt, the best I have experienced in the industry. Thank you to John and amazing team at UpTime for always being available to help when I need a hand, or have silly questions. I hope you have all success in business - you deserve it :) Show reply

Amazing team, very good price and great platform ! – I've tried a lot of hosts, this one is the best so far! The support is very reactive and do the best for you. My website is fast. would recomand to every bussiness Show reply

Reliable and responsive service – I moved my hosting to UpTime about 3 years ago after some issues with my previous hosting service. UpTime have been super responsive on the rare occasions when I have needed support, typically a result of my own ignorance. I've since moved hosting for a few groups that I support to UpTime and our experience has been universally good. Show reply

The Best! – Without doubt the best Australian hosting company. Recently John got on my problem (which was a challenge to all) and sorted it out as fast as services would allow. Show reply