VentraIP Australia

VentraIP Australia

 Verifiedventraip.com.au🏆 2024 Award
VentraIP Australia
4.8

709 reviews

PositivevsNegative
96% · 67927 · 4%
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Rates and Fees
4.8

Reviews

709 reviews
Hyden W.
Hyden W.Perth, WA
 

Highly recommended

Great service and an affordable, easy-to-use product. Perfect way to start your business domain journey. Thank you. Show reply
Glenn T
Glenn TGreater Melbourne (Inner), VIC2 posts
  Verified

Email Hosting

Did a wonderful job of moving my email from my Hosting Service to a dedicated Email Hosting Service. Show reply
shawlw
shawlwSouth East Queensland, QLD
  Verified

Friendly, quick support

Fast web page display, easy to follow and friendly support staff, resolving Chats or eTickets quickly. Show reply
Simon
SimonMetropolitan Adelaide, SA
  Fair Incentive

Highly recommended on value and customer service

For over a decade my website and email were hosted by a big US-based provider. While adequate my experience there became less satisfactory over time. Moving to a local Australian provider has been a revelation. Pricing has been really attractive and the VentraIP customer service is a marvel. Show reply
Rates and Fees
Alistair
Alistair Sydney Surrounds, NSW3 posts
 

Why do I need to do this? You have my review.?

We only signed recently but everything has been outstanding to date including the switch away from GoDaddy. Phone calls answered promptly and all issues resolved. Show reply
Quinn V
Quinn V
 

Speedy Support Stars. I'm a happy customer

I had a query and reached out to VentraIP. The staff responded quickly and assisted me right away. I highly recommend VentraIP for their prompt and helpful service. I hope the quality of service (product & staff) continues at its highest standards. Thank you. Show reply
Yes
Yes5 posts
  Verified

No customer support

Was sent an email from a business claiming to be VentraIP with variations of links embedded int he email. This email claimed to have moved my hosted website from existing into VentraIPcontrol. This was unauthorised. When I called VentraIP they told me that no one could help and to write them an email. Absolutely useless
This is what they write in an email to me claiming to have taken over my account
If you have any questions, please contact our team for further assistance via eTicket using the support centre, calling us on 13 24 85 or talking to us on LiveChat."
yet when I call, they cant give me any answers and insist I email in.
Now theyve stuffed up CPANEL!
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Charles
CharlesSouth East Queensland, QLD6 posts
 

Silky Smooth Transition

We recently had to change our IP supplier after many years due to cessation of the supplier's business. Our supplier recommended that we move to VentraIP. With the assistance of our supplier this was a seamless transition and, a couple of weeks on, we have not experienced any issues at all. The info available on VentraIP's website is very helpful for new participants. Show reply
Rates and Fees
Chris
ChrisCentral Queensland, QLD
  Verified

5 STARS - Always!!

Been with VIP for years now, can never fault these guys. Time and time again, they have helped me so much. They go above and beyond in their customer service. I won Best Tour Guide 2002 so i have a fair idea about customer service, Ventra IP do an amazing job in support and their products are nicely priced to be affordable for noobs like me. Show reply
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Colin B
Colin BSouth East Queensland, QLD3 posts
  Verified

Great performance, flawless uptime, and incredible support

Have used for domain registration and hosting for several large WordPress websites for years now. Support is top notch and has never failed to solve the few issues I've had (my own issues, not problems with the hosting!!). Unless you want the responsibility and you have the capability of managing your own dedicated server, you won't find a better solution in Australia. Beware competitors whose infrastructure is hosted off shore - your site will be faster on Ventraip. Show reply
Gary
GarySydney, NSW
 

Couldn't be happier!

I was referred to VentraIP by a colleague.

From my first communication with the company to the ongoing support I receive, I knew that this would be the place to transfer all of my domains and hosting to. Take out the fact I'm saving so much money annually, but the responses I received the very first two times I engaged with the support team was just an easy and smooth experience giving me confidence for anything that may be thrown their way.

Having local support just made the decision that much easier too. I will be a long-term customer. Thank you VentraIP. Show reply

oliver
oliver
 

Excellent service and product

Excellent service, responsive and understanding support team.
I rarely leave reviews but the service and product have been truly excellent. Show reply
Rates and Fees
Maleny Coffee
Maleny Coffee
 

Exceptional Support - Great Service

Responsive support line and Great tech support - the support staff always go over and above for their clients, a really good wholistic service Show reply
Vivienne
Vivienne
 

Exceptional Service from Ventra IP Australia

I wanted to extend my sincerest appreciation for the outstanding service Ventra IP Australia provided. Their assistance with resolving my SSL certificate issue and getting my website and emails online was truly remarkable. The simplicity and clarity of the process, coupled with their prompt and efficient handling, made the entire transaction seamless.

Their commitment to ensuring customer satisfaction shines through in every interaction and I am thoroughly impressed by the level of service I received. I thank them for their professionalism and dedication to excellence.

I am confident that with Ventra's team expertise, Ventra will continue to excel in providing top-notch service to its customers. Show reply

Tim
TimVictoria6 posts
  Verified

Fast and friendly support

I had a hiccup with my order for domains to be transferred to VentraIP. I submitted a ticket, expecting to wait a day or so due to the public holiday. I got a response within 30 minutes and was up and running within an hour. Shayne was extremely helpful and knew exactly how to get my problem resolved. Show reply

Questions & Answers

Vivienne M.
Vivienne M.

Does ventraIP do the .com emails/domain hosting?

VentraIP Australia
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Details

CategoryDigital Services and Web Hosting Providers
ServicesHosting Provider and Web Hosting
Awards 2024
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