- Sign in
- Write a review
VentraIP Australia
Joseph Greater Melbourne (Metropolitan), VIC
Best Best Hosting Company
VentralP your the best Just Plastering Loves you. Hope your all well and keep up the good work :):):):) Stay safe. Hope 2021 will be the best for all Australians we need it.
Brent N.South East Queensland, QLD
- Verified customer
Best Australian-based hosting company (and I've used quite a few)
Having been a long-term TPP Wholesale customer, we have absolutely loved the switch over to Ventra IP. There are probably a large number of reasons why we've loved the switch, but if I had to limit down to 3 things, I would say:
- My customer experience. Your simple to understand pricing and a smaller number of offerings makes deciding which hosting option to go with easier.
- User Experience: I love interacting with your portal, everything is laid out clearly and it always makes sense. I've not had an issue finding what I've needed.
- Your su...
1 comment
Clinno
- 5 reviews
- 4 likes
Hard to fault
I transferred my services over and it was SO SIMPLE! I regularly used the chat box feature to ask easy through to complex questions and all the people I spoke with were able to provide the solution straight away. Once my service was with them, the user interface is sexy - like well done to the people behind creating that bad boy. Everything is where it should be when looking for things like account details, password through to the nitty gritty stuff. Happy happy client here!
1 comment
VentraIP AustraliaVentraIP Australia
Thanks for the amazing 5-star review Clinno! We really appreciate your great feedback on our live chat support and VIPControl we are glad you're happy! :)
Find out how VentraIP Australia compares to other Services
Know better, choose better.
MichealMetropolitan Adelaide, SA
- Verified customer
Condescending and Dismissive
Sent through multiple requests over a week and the response was dismissive, the only reason I can think of I just didn’t know enough .
I was left , still nothing has been done , it expires in a year .
Used Ventura for years , I’m not sure if it’s under new management ?
1 comment
VentraIP AustraliaVentraIP Australia
Sorry to hear that, Micheal. We apologise for the inconvenience you've had. It's certainly not the customer experience we strive to achieve. We can assure you that we are not under any new management....
Read more After multiple attempts to get further details from you, to resolve this matter as quickly as possible, you have decided to go elsewhere. Our offer to help in any way we can in your future endeavours is always open.Review collected in partnership with VentraIP Australia
Marquis MarqueSydney, NSW
- 2 reviews
- 1 like
- Verified customer
Reliable. Affordable. Quality Service.
VentraIP are always friendly, helpful and fast.
Very responsive to support queries with great follow up procedures in place.
It's a real bonus dealing with a world class Australian owned and operated provider.
1 comment
VentraIP AustraliaVentraIP Australia
Thank you for the 5-star review Marquis. We appreciate your great feedback. :)
Review collected in partnership with VentraIP Australia
Louis B.Greater Melbourne (Outer), VIC
BEST HOSTING IN AUSTRALIA
I've been managing client websites on Ventra for over 5 years and will continue to do so for many more. Their support staff are so prompt in solving any issue. Site uptime has been amazing and absolutely recommend migrating your services to them.
1 comment
VentraIP AustraliaVentraIP Australia
Thanks for the great review, Louis! We are proud to have you as a long-standing customer and appreciate your recommendation. :)
SMCSouth East Queensland, QLD
- 22 reviews
- 12 likes
Poor Experience Turned into a Good One
The customer care team has been in contact with me and resolved my concerns, we discussed the issues at hand, and come to a fair and agreeable resolution for both parties, I appreciate customer care taking the time to listen, understand and work with me to resolution A++++
1 comment
VentraIP AustraliaVentraIP Australia
We are glad to hear our customer care team were able to resolve your concerns. We appreciate the 5-star review, thank you SMC.
Keith MarkhamPerth, WA
- 5 reviews
- 1 like
Great web hosting!
Changing hosting provider is not something I was looking forward to, but having made the decision and after reading many reviews, I decided upon VentraIP. There were several factors influencing my decision making, as my target audience is Australian, being Australian owned and with Australian based servers was a must have, as was a plan I could afford with the required resources. VentraIP ticked all the boxes for me and I have not been disappointed. The plan is generous, the website informative, and the technical help I got was outstanding. My ...
Read moreexisting site was migrated for me and I was kept informed at every stage. The whole process was painless and very fast. The performance of my website is everything I was needing and hoping for, no more watching the rotating icon saying "waiting for *** hosting" no more 2 and 3 second page loads. As you may have guessed, I'm a happy camper and have no reservations recommending VentraIP. Well done to all concerned at VentraIP. K.M.1 comment
VentraIP AustraliaVentraIP Australia
Thanks for the fantastic review Keith! We are very happy you made the switch :)
BreNorthern Territory
- 2 reviews
- 1 like
Moved from another provider - no regrets!
This is absolutely the go to place for great service, responsive problem solving and good prices. Been with them for 10+ years and never had a drama - except where I stuffed up!. ❤️
1 comment
VentraIP AustraliaVentraIP Australia
Thank you, Bre! We appreciate your support and are very proud to have you as such a long time customer. :)
Find out how VentraIP Australia compares to other Services
Know better, choose better.
A JohnGreater Melbourne (Inner), VIC
Outstanding Customer Support
Prompt and outstanding customer support at any time. The tech support staff is quite knowledgeable and always resolve the issues and requests quite fast. The staff is friendly and supportive. Excellent company to be with. Always recommend them
1 comment
VentraIP AustraliaVentraIP Australia
Thank you for the 5-star review A John. We appreciate your positive feedback and recommendation. :)
Long time client for a reason
I love VentraIp for many things but particularly the ease of checkout, the ease of tech support and the patience each of the tech staff offer when I am clueless understanding their technical speak, they help me by doing what they can for me. It's why I buy all my domains here to streamline the whole process. Been a long time loyal client - thank you.
1 comment
VentraIP AustraliaVentraIP Australia
Thank you GTE T. we are very proud to have you as a long time client. We appreciate your kind words and great feedback! :)
The reviewer stated that an incentive was offered for this review
KNFWestern Australia
- 2 reviews
- 3 likes
- Verified customer
Outstanding Customer Service!
I’ve honestly been blown away with the amazing customer service from VentraIP, from sign up, to support everything has been so easy and prompt. Nothing is a hassle and anything I’ve needed extra guidance with has been provided or done on my behalf. Have no hesitation recommending VentraIP to anyone!
1 comment
VentraIP AustraliaVentraIP Australia
Thank you for your 5-stars KNF. We appreciate your positive feedback and your recommendation. :)
Review collected in partnership with VentraIP Australia
DBTMelbourne
- Verified customer
Appears to be an excellent web hosting service
I have just had to change the web hosting service for my small business website. It took a little effort to get this done. Probably because I initially set up my website many years ago and did not have all the registration details to hand. However VentraIP were very patient and helpful so the task was done. The actual move after I submitted the correct information took less than a day. I am very happy
1 comment
VentraIP AustraliaVentraIP Australia
Thank you for the 5-star review DBT. We are glad your migration experience was positive! :)
Review collected in partnership with VentraIP Australia
John BSydney, NSW
Awesome Aussie Service.
I found VentraIP the most fastest and reliable support. Always consistent. This will be the main reason I will be transferring all my services to VentraIP. Next stop is my mailing service, as soon as it ends on Zoho I'll be migrating to VentraIP.
Best of all, you guys are AUSSIE!
Keep up the good work guys!
1 comment
VentraIP AustraliaVentraIP Australia
Thanks for the 5-stars John B. We really appreciate your feedback, thanks for your ongoing support.
RavikashSouth East Queensland, QLD
- Verified customer
Too good to be true but IT IS!!
normally when you see something being offered for free online, its too good to be true and some form of payment i required in the end as a nasty surprise, NOT the case here. they live up to their word in the advert, they mean serious business. customer service is fast and quick turn around, friendly and to the point
1 comment
VentraIP AustraliaVentraIP Australia
Thank you for the 5-star review Ravikash. We appreciate you setting the record straight. :)
Find out how VentraIP Australia compares to other Services
Know better, choose better.
PeterSouth East Queensland, QLD
- Verified customer
If you are a Not For Profit go there now
Good discounts and freebies for office software for eligible organisations. Very responsive, professional, friendly and helpful.
We had a complex problem and they communicated well and sorted it out quickly and easily
1 comment
VentraIP AustraliaVentraIP Australia
Thanks for your 5-star review Peter! We appreciate your support. :)
Review collected in partnership with VentraIP Australia
Camilo BaezSouth East Queensland, QLD
This company is excellent
My name is Camilo I am a programmer I have worked with different Hosting providers and Ventra IP has proven to be the best for its speed, efficiency and most importantly the customer service I am very happy to work with them I recommend it 100% and I will continue buying with you
1 comment
VentraIP AustraliaVentraIP Australia
Thank you so much for your review Camilo! We really appreciate your recommendation. :)
The reviewer stated that an incentive was offered for this review
John K.Metropolitan Adelaide, SA
- 2 reviews
- 1 like
Best hosting company in Australia
Without doubt the best hosting company in Australia.
Australian Owned, Operated and Located.
Super fast servers and hourly backups.
Great service though I have only had to call them once and it turned out it was my fault.
I manage over 25 different sites with them so I know how good they are.
1 comment
VentraIP AustraliaVentraIP Australia
Thanks for your review John, We appreciate your kind words and look forward to continually providing your sites with the best hosting. :)
industrialdSouth East Queensland, QLD
- 3 reviews
- 2 likes
Great Webhost
I have been with VentraIP for a while now and I really like them. The costs are very reasonable. I like the ability to self manage most functions of my website hosting but there is always support when and if you need it.
The up-time has been 100% as far as I know, if there was any maintenance it did not impact the availability of my site.
Installing applications on your site like CMS is fully automated.
The hosting is extensible and if I need to expand, Ventra will expand with me.
I highly recommend this web host.
1 comment
VentraIP AustraliaVentraIP Australia
Thank you so much for your 5-star review. We really appreciate your positive feedback about our service and support. :)
Vic AlpenAU
- 4 reviews
- 1 like
- Verified customer
nothing to complain about .
awsome nothing to complain about .a plus plus plus all the way.they are great every time i had to call them they have provided accurate advice and are prepared to help any way they can.
1 comment
VentraIP AustraliaVentraIP Australia
Thank you for the 5 star review Vic Alpen! We appreciate your great feedback about our technical support team.
Review collected in partnership with VentraIP Australia
Questions & Answers
Sorry, there are no questions yet.
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
VentraIP AustraliaVentraIP Australia
Brent, we would like to thank you for such a detailed review. We are so pleased that your experience across the board has been positive. We appreciate your feedback, and we hope you continue to enjoy a positive service experience with us. :)