Local company, world standard security and support
In my experience with VentraIP they use highly secure, powerful servers and really dedicate themselves to providing top quality support. I can't recommend them highly enough.
Clarity and great assistance
Each team on hand there in Melbourne explained complex processes with clarity, whether by telephone or by e-ticket, any time of day and night. Terrific understanding and service, thanks.
C panel to the rescue.
C panel handles my situation to perfection. So easy to make changes both large and small.
Simply the best
I've tried several dozen different website hosts over the years. I haven't stuck with any of them, until VentraIP, who's value for money, service and support is simply fantastic.
Good technical backup
Timely and accurate with no problems experienced. Did not even know it had happened until they told me./
Was able to transfer my multi-part site (static and dynamic pages) with no issues nor restrictions on having to use one type or the other (Wordpress or static pages only)
Amazing support and technical assistance for everyone
I have been using Ventra IP for years. Their services are excellent with easy to follow steps, and Australian support is unmatched! I recommend Ventra IP for techy and non-techy people all the time for domains, email hosting and website hosting too. Excellent longterm service provider.
Quality Australian service
I've been with this provider for a couple of years or more now and find everything streamlined, competitively priced, and easy to use. If you have a problem, the support staff are easily contactable and get things resolved promptly.
setup and support
customer service is great support was very good getting me out of trouble
Ok so far but…
Was very happy with ease of creation of our club new website and email..
Cost is reasonable however after paying the establishment cost and first month renewal we received an overdue invoice for the first month renewal despite it being paid more than a week prior. Was concerning but ventraip sorted it out.
I wish I knew about the services they offer years ago. However I'm 100 percent pleased with their service.
Easy Domain and Email migration
Support was quick and easy to deal with when migrating from old Domian and Email provider.
Dashboard is very simply to navigate and manage.
VentraIP has been very helpful
VentraIP has been very helpful while I've moved my domains to them. Their support team always comes back quickly, and keeps going until the issues are resolved.
Help team located in Australia.
Clear speech, easy to understand instructions.
Able to make contact within a reasonable time period, so far no long waiting periods.
Help team are able to resolve issue without operator having to seek advice from their supervisor, ( seem to know their system ).
Willing to spend as much time as needed to solve issue.
Got us out of a bind
Support at Ventra helped us get out of an SSL jam and migrated website very quickly to new hosting. Thank you!
Questions & Answers
Does ventraIP do the .com emails/domain hosting?
Hi Vivienne, we certainly do! VentraIP Australia offers cPanel Web Hosting (which comes with built-in email functionality at no extra cost) as well as standalone Dedicated Email Hosting, both of which can be used with .com domains. If you're interested in finding out more or would like to get a price breakdown, we recommend sending an email to email@example.com, which is open 24/7. Cheers!
Get an answer from our members and VentraIP Australia representatives
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Contact info for VentraIP Australia
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