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VentraIP Australia

VentraIP Australia

4.8 from 81 reviews

Reviews

4.8

81 reviews
5
(76)
4
(1)
3
(0)
2
(0)
1
(4)
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Darin

DarinSydney Surrounds, NSW

  • 2 reviews
  • 1 like
  • Verified customer

Excellent value and performance

published

Clean setup and excellent dashboard to manage your hosting. I've tried a bunch of the larger international hosting companies and so far, VentraIP has shown excellent performance.
VentraIP's processes are well refined for the Australian businesses. I particularly like that they offer Bpay and bank transfer and VentraIP is 100% Australian!

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the great review Darin! We appreciate your feedback about our VIPControl panel and payment options. :)

Review collected in partnership with VentraIP Australia

Olf Dart

Olf DartGladstone

  • 4 reviews
  • 3 likes

Unsolicited Bill for webspace

published

A year after I left VentralIP I got a bill to set up a web site from these people - all I ever did here was for 1 or 2 URL's never web space - But here we are being solicited for 1 year hosting which I dont have - even got the Pay or Else thrown in!!! I have sent them an email (unanswered) asking whats going on!!!!

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Great Aussie Provider

published

I registered a new domain name for my plumbing business FREE, for 12 months! Also set up my website hosting with VentraIP, great service from a local team. Highly recommend!

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

We really appreciate the great review One3 Plumbing! Thank you for your support.

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Brian C.

Brian C.Greater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Just Excellent!

published

Made the move from an overseas provider as I wanted a Litespeed server. Customer service with the migration of the site has been nothing short of excellent. They always kept me updated and followed through with things they said they'd do. I can't wait now to set-up the Litespeed cache. I've optimised the site, and, even without the caching set up, the site is pretty fast. I'm very happy that I made the move.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for the great review Brian! We appreciate your support and we're happy you made the move too :)

Review collected in partnership with VentraIP Australia

Mitch

MitchCanberra 2600, ACT

Emails dont work as a result of forced server move

published

We were forced to move server. Since this time, we have been unable to consistently access emails from iOS devices for around 2 months. Senior techs are unable to provide any solution in this time.

4 comments
VentraIP Australia
VentraIP AustraliaVentraIP Australia
Mitch
Mitch
VentraIP Australia
VentraIP AustraliaVentraIP Australia
robsterlo

robsterloSouth East Queensland, QLD

  • Verified customer

excellent support Cameron was marvellous

published

Smooth migration of my site and having someone to call on the phone for support is great. I am still working through the issues of navigating the different system but so far so good.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for your great review robsterlo! Cameron and the rest of our Support team are here to help 24/7. :)

Review collected in partnership with VentraIP Australia

Michael Loof

Michael LoofGreater Melbourne (Inner), VIC

So glad I made the move

published

I was with a cheaper over seas provider and everything was ok until I had a issue. When I contacted them for help it took them days to get back to me, all the while my site was down.

I then decided to go Australian and I couldn't be happier. Any queries I put through are responded to with an hour rather than days! Love it

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for the great feedback Michael, our Australian customer support team will always be available to help with your queries 24/7. :)

Redland City Mowing

Redland City MowingSouth East Queensland, QLD

  • Verified customer

Best value, Awesome Australian owned company. You cannot go wrong.

published

I was previously with a big brand name company and everything was $ for basic options. VentraIP included everything I needed in the base cost, saving me $$ per year. Their control panel is very easy to use and it all just works! Best of all, they are 100% Australian!

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

We really appreciate your great review and feedback about our control panel. Thank you :)

Brett T

Brett TSydney, NSW

  • Verified customer

I moved on, but the response and efforts from VentraIP was above and beyond.

published
3 comments
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Hi Brett. I'm really sorry to hear that you had a negative experience. I'd really like to try and work out what went wrong for you. Are you able to reach out to us at customercare@ventraip.com.au so we can investigate this further?

Brett T
Brett T

No Thanks. I have zero trust or faith in your company to take a chance on placing my domain with you.

VentraIP Australia
VentraIP AustraliaVentraIP Australia

Fair enough Brett. I believe our Executive Chairman has reached out to you by phone and is taking on your feedback. We hope you reconsider us again in the future.

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So glad I left my old hosting service behind, VentraIP are awesome

published

After many unsatisfactory years with my previous hoster, I finally got sick of paying the "lazy tax" and found VentraIP. They have been fantastic, prices are competitive their service exceptional.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you so much for the great review Brendan, we really appreciate it. :)

Lisa

LisaSouthern and Hills, SA

  • 3 reviews
  • 5 likes
  • Verified customer

Excellent service and price

published

I host my domain name through ventraip and they have always helped me when needed. Great customer service. Great price. Great australian company. I will definitely continue to use their services.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the great feedback Lisa!

Review collected in partnership with VentraIP Australia

Siyavash

SiyavashSouth East Queensland, QLD

  • Verified customer

Great service by VentraIP

published

We have been with VentraIP for a number of years and can highly recommend them. They are professional in all aspect of their service and have always been helpful when we have needed them.

2 comments
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you so much Siyavash! We hope you continue to enjoy our service.

Siyavash
Siyavash

Pleasure, thank you for your great service.

Review collected in partnership with VentraIP Australia

Coralie

CoralieSydney, NSW

  • Verified customer

The Best Customer Service

published

VentraIP have the best staff, offering exceptional Customer Service at all times. Always helpful, hosting platform is easy to understand and they respond so quickly. A pleasure to deal with!

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you Coralie! It’s our pleasure.

Review collected in partnership with VentraIP Australia

Shane

ShaneFar North Queensland, QLD

  • 3 reviews
  • 2 likes
  • Verified customer

Excellent Service

published

After moving to VentraIP in 2013 I haven't had any problems.
Their uptime is outstanding and support have always resolved any issues once they are made aware of it.
Thanks and keep up the good work! Aussie Aussie Aussie, Oi Oi Oi

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for your continued support Shane! We hope the weather up there is nicer than it is down here!

Review collected in partnership with VentraIP Australia

Neilmcf

NeilmcfGreater Melbourne (Inner), VIC

  • Verified customer

Consistent good service

published

Migrated to GSuite with VentraIP to be independent of $US. Chatted with ventra on-line representative. Provided with process. Followed process. - No problems. What more can you say? Took 5 minutes.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the great review! We're glad our team was able to assist quickly. :)

Review collected in partnership with VentraIP Australia

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  • Verified customer

Website hosting

published

Have tried overseas hosting and rate VentraIp good as any out there. Help our dollars stay in Australia by purchasing Australian products services. I used a discount code over 12 months package and saved 50% which keeps them in contention for best ever.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for the support Peter!

Review collected in partnership with VentraIP Australia

Tony

TonyGreater Melbourne (Metropolitan), VIC

  • Verified customer

Reliable service with great customer support

published

I have hosted my business website and email with VentraIP for many years now, ever since they took over my previous provider. I have had no issues with the hosting service, in fact I can't recall any notable disruption. They have been timely in their response to any product or service queries i have had and always provided good advice about the right options for me. In the current climate I am keen to support local business and in any case do not see any advantage in moving to one of the big international providers.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for your support Tony! Our 100% Australian-based team appreciates your continued custom.

Review collected in partnership with VentraIP Australia

Paul

PaulSouthwest, VIC

  • Verified customer

Excellent service

published

I purchased my first domain 18 months ago and have had web hosting with VentraIP for the past year. All my interactions with them have been very positive and any technical questions I have raised around my site config have been answered almost immediately. I have had zero problems that required any support tickets and I am very happy to support an Australian company that performs so well and offers local support.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the great review Paul! We hope you continue to enjoy using the service.

Review collected in partnership with VentraIP Australia

Wayne R

Wayne R

  • 2 reviews
  • 1 like
  • Verified customer

VentraIP: best web hosting in OZ

published

I've been with VentraIP for several years and they have hosted a number of domains and sites for me. I have nothing but praise for them: competitively priced, fully-Aussie owned with local 24/7 support that's second to none, fast servers, and fast service. The ControlPanel dashboard for website owners is feature packed, and if you need a hand they're there to help. I highly recommend VentraIP. Have tried others but VentraIP is the best by far.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the awesome review Wayne! We appreciate your continued support.

Review collected in partnership with VentraIP Australia

Charlie

CharlieGippsland, VIC

  • Verified customer

VentraIP has served us very well our tenure with them has been trouble free.

published

Our experience of VentraIP has been excellent, trouble free and therefore enjoyable. We are well pleased with the service as it has all gone well, thus saving us trouble. Not needing to contact VentraIP for anything that requires fixing.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for your continued support and the great review Charlie!

Review collected in partnership with VentraIP Australia

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