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VentraIP Australia

VentraIP Australia

4.9 from 74 reviews

Reviews

4.9

74 reviews
5
(71)
4
(1)
3
(0)
2
(0)
1
(2)
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Redland City Mowing

Redland City MowingSouth East Queensland, QLD

  • Verified customer

Best value, Awesome Australian owned company. You cannot go wrong.

published

I was previously with a big brand name company and everything was $ for basic options. VentraIP included everything I needed in the base cost, saving me $$ per year. Their control panel is very easy to use and it all just works! Best of all, they are 100% Australian!

Brett T

Brett TSydney, NSW

  • Verified customer

I moved on, but the response and efforts from VentraIP was above and beyond.

published
3 comments
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Hi Brett. I'm really sorry to hear that you had a negative experience. I'd really like to try and work out what went wrong for you. Are you able to reach out to us at customercare@ventraip.com.au so we can investigate this further?

Brett T
Brett T

No Thanks. I have zero trust or faith in your company to take a chance on placing my domain with you.

VentraIP Australia
VentraIP AustraliaVentraIP Australia

Fair enough Brett. I believe our Executive Chairman has reached out to you by phone and is taking on your feedback. We hope you reconsider us again in the future.

So glad I left my old hosting service behind, VentraIP are awesome

published

After many unsatisfactory years with my previous hoster, I finally got sick of paying the "lazy tax" and found VentraIP. They have been fantastic, prices are competitive their service exceptional.

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Lisa

LisaSouthern and Hills, SA

  • 3 reviews
  • 5 likes
  • Verified customer

Excellent service and price

published

I host my domain name through ventraip and they have always helped me when needed. Great customer service. Great price. Great australian company. I will definitely continue to use their services.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the great feedback Lisa!

Review collected in partnership with VentraIP Australia

Siyavash

SiyavashSouth East Queensland, QLD

  • Verified customer

Great service by VentraIP

published

We have been with VentraIP for a number of years and can highly recommend them. They are professional in all aspect of their service and have always been helpful when we have needed them.

2 comments
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you so much Siyavash! We hope you continue to enjoy our service.

Siyavash
Siyavash

Pleasure, thank you for your great service.

Review collected in partnership with VentraIP Australia

Coralie

CoralieSydney, NSW

  • Verified customer

The Best Customer Service

published

VentraIP have the best staff, offering exceptional Customer Service at all times. Always helpful, hosting platform is easy to understand and they respond so quickly. A pleasure to deal with!

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you Coralie! It’s our pleasure.

Review collected in partnership with VentraIP Australia

Shane

ShaneFar North Queensland, QLD

  • 3 reviews
  • 2 likes
  • Verified customer

Excellent Service

published

After moving to VentraIP in 2013 I haven't had any problems.
Their uptime is outstanding and support have always resolved any issues once they are made aware of it.
Thanks and keep up the good work! Aussie Aussie Aussie, Oi Oi Oi

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for your continued support Shane! We hope the weather up there is nicer than it is down here!

Review collected in partnership with VentraIP Australia

Neilmcf

NeilmcfGreater Melbourne (Inner), VIC

  • Verified customer

Consistent good service

published

Migrated to GSuite with VentraIP to be independent of $US. Chatted with ventra on-line representative. Provided with process. Followed process. - No problems. What more can you say? Took 5 minutes.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the great review! We're glad our team was able to assist quickly. :)

Review collected in partnership with VentraIP Australia

  • Verified customer

Website hosting

published

Have tried overseas hosting and rate VentraIp good as any out there. Help our dollars stay in Australia by purchasing Australian products services. I used a discount code over 12 months package and saved 50% which keeps them in contention for best ever.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for the support Peter!

Review collected in partnership with VentraIP Australia

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Tony

TonyGreater Melbourne (Metropolitan), VIC

  • Verified customer

Reliable service with great customer support

published

I have hosted my business website and email with VentraIP for many years now, ever since they took over my previous provider. I have had no issues with the hosting service, in fact I can't recall any notable disruption. They have been timely in their response to any product or service queries i have had and always provided good advice about the right options for me. In the current climate I am keen to support local business and in any case do not see any advantage in moving to one of the big international providers.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for your support Tony! Our 100% Australian-based team appreciates your continued custom.

Review collected in partnership with VentraIP Australia

Paul

PaulSouthwest, VIC

  • Verified customer

Excellent service

published

I purchased my first domain 18 months ago and have had web hosting with VentraIP for the past year. All my interactions with them have been very positive and any technical questions I have raised around my site config have been answered almost immediately. I have had zero problems that required any support tickets and I am very happy to support an Australian company that performs so well and offers local support.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the great review Paul! We hope you continue to enjoy using the service.

Review collected in partnership with VentraIP Australia

Wayne R

Wayne R

  • 2 reviews
  • 1 like
  • Verified customer

VentraIP: best web hosting in OZ

published

I've been with VentraIP for several years and they have hosted a number of domains and sites for me. I have nothing but praise for them: competitively priced, fully-Aussie owned with local 24/7 support that's second to none, fast servers, and fast service. The ControlPanel dashboard for website owners is feature packed, and if you need a hand they're there to help. I highly recommend VentraIP. Have tried others but VentraIP is the best by far.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the awesome review Wayne! We appreciate your continued support.

Review collected in partnership with VentraIP Australia

Charlie

CharlieGippsland, VIC

  • Verified customer

VentraIP has served us very well our tenure with them has been trouble free.

published

Our experience of VentraIP has been excellent, trouble free and therefore enjoyable. We are well pleased with the service as it has all gone well, thus saving us trouble. Not needing to contact VentraIP for anything that requires fixing.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for your continued support and the great review Charlie!

Review collected in partnership with VentraIP Australia

Dave

DaveSydney, NSW

  • Verified customer

Great price and excellent service

published

We have web, email and domain hosting. Price is good and service is excellent. Migration of a cPanel setup from another host was efficient and seamless. Technical questions concerning configuration were answered quickly and effectively. Highly recommended.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the great recommendation Dave! We hope you continue to enjoy our service.

Review collected in partnership with VentraIP Australia

Jean

JeanSydney, NSW

  • 2 reviews
  • 1 like

Always very helpful, excellent product along with awesome customer service

published

I have used VentraIP for a number of years and wouldn't go anywhere else. If I have needed help they are most helpful and its also an excellent product. I was paying more with the other overseas company for not such a grat service/product.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for your review Jean! We appreciate your support.

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David W.

David W.Sydney, NSW

  • Verified customer

Find a new host

published
6 comments
VentraIP Australia
VentraIP AustraliaVentraIP Australia
David W.
David W.
VentraIP Australia
VentraIP AustraliaVentraIP Australia
Christian

ChristianSydney, NSW

  • Verified customer

Cheap, Fast, Reliable!

published

They provided domain prices which were much cheaper than the competition and the same goes for their email services. I had a few issues on my part with setting up the website and after a few seconds of waiting, I was attended to and given help.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Hi Christian, thank you for the 5-star review, we really appreciate it. Glad to hear our team was able to help with your set-up.

Review collected in partnership with VentraIP Australia

Cory O.

Cory O.Southwest, VIC

  • 2 reviews
  • 1 like

Always awesome service

published

Over time I have purchased domain names and hosting services from VentraIP and not once have I ever experienced bad service or support. I wish more Australian companies had such a great work ethic and professional and friendly customer service.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for the kind remarks Cory O! We really appreciate your review and your business.

  • Verified customer

Excellent support

published

Had some issues with previous provider trying to sweep issues under the carpet. Decided to switch to Ventra IP and so glad i did. Had a minor issue with setting up new account and it was dealt with straight away by the team at Ventra. Glad to see Aussie company providing excellent customer service.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for the review John! We hope you continue to enjoy our service our 100% Australian team are available to you 24/7.

Review collected in partnership with VentraIP Australia

Dianne

DiannePerth, WA

  • Verified customer

Very happy with Ventra IP Australia

published

Ive been using Ventra IP Australia as a web hosting service for our business for years. They are a very professional service provider with great customer service and based in Australia which is important to us. We highly recommend them.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for taking the time to write this review Dianne! We are proud to have you as a long term customer.

Review collected in partnership with VentraIP Australia

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