VentraIP Australia

VentraIP Australia

4.8

648 reviews · Statistics

PositivevsNegative
96% · 61926 · 4%
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Rates and Fees
4.8 (271)
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Reviews

648 reviews
Julia S.
Julia S. Greater Melbourne (Metropolitan), VIC · 2 posts

Local company, world standard security and support

In my experience with VentraIP they use highly secure, powerful servers and really dedicate themselves to providing top quality support. I can't recommend them highly enough.

Rates and Fees
Augustus
Augustus

Clarity and great assistance

Each team on hand there in Melbourne explained complex processes with clarity, whether by telephone or by e-ticket, any time of day and night. Terrific understanding and service, thanks.

John Stevens
John Stevens Southern and Hills, SA

C panel to the rescue.

C panel handles my situation to perfection. So easy to make changes both large and small.

Matthew Young
Matthew Young Greater Melbourne (Metropolitan), VIC · 4 posts

Simply the best

I've tried several dozen different website hosts over the years. I haven't stuck with any of them, until VentraIP, who's value for money, service and support is simply fantastic.

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Brenton
Brenton

Good technical backup

Timely and accurate with no problems experienced. Did not even know it had happened until they told me./

Tristan F.
Tristan F.

Recent switcher

Was able to transfer my multi-part site (static and dynamic pages) with no issues nor restrictions on having to use one type or the other (Wordpress or static pages only)

QLDWebbie
QLDWebbie South East Queensland, QLD

Amazing support and technical assistance for everyone

I have been using Ventra IP for years. Their services are excellent with easy to follow steps, and Australian support is unmatched! I recommend Ventra IP for techy and non-techy people all the time for domains, email hosting and website hosting too. Excellent longterm service provider.

Dylan
Dylan South East Queensland, QLD

Quality Australian service

I've been with this provider for a couple of years or more now and find everything streamlined, competitively priced, and easy to use. If you have a problem, the support staff are easily contactable and get things resolved promptly.

sandro
sandro Sydney, NSW

setup and support

customer service is great support was very good getting me out of trouble

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Quinns Rocks
Quinns Rocks

Ok so far but…

Was very happy with ease of creation of our club new website and email..
Cost is reasonable however after paying the establishment cost and first month renewal we received an overdue invoice for the first month renewal despite it being paid more than a week prior. Was concerning but ventraip sorted it out.

Rob
Rob Melbourne · 6 posts

Great service

I wish I knew about the services they offer years ago. However I'm 100 percent pleased with their service.

Frank
Frank Perth, WA
 · Verified

Easy Domain and Email migration

Support was quick and easy to deal with when migrating from old Domian and Email provider.
Dashboard is very simply to navigate and manage.
Thanks again

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Wendy Campbell
Wendy Campbell Perth, WA · 2 posts

VentraIP has been very helpful

VentraIP has been very helpful while I've moved my domains to them. Their support team always comes back quickly, and keeps going until the issues are resolved.

Edd.
Edd. Perth, WA

Early days

Help team located in Australia.
Clear speech, easy to understand instructions.
Able to make contact within a reasonable time period, so far no long waiting periods.
Help team are able to resolve issue without operator having to seek advice from their supervisor, ( seem to know their system ).
Willing to spend as much time as needed to solve issue.

Design My Hat
Design My Hat
 · Verified

Got us out of a bind

Support at Ventra helped us get out of an SSL jam and migrated website very quickly to new hosting. Thank you!

Questions & Answers

Vivienne M.
Vivienne M. · 

Does ventraIP do the .com emails/domain hosting?

VentraIP Australia
VentraIP Australia · 

Hi Vivienne, we certainly do! VentraIP Australia offers cPanel Web Hosting (which comes with built-in email functionality at no extra cost) as well as standalone Dedicated Email Hosting, both of which can be used with .com domains. If you're interested in finding out more or would like to get a price breakdown, we recommend sending an email to sales@ventraip.com.au, which is open 24/7. Cheers!

Guest

Get an answer from our members and VentraIP Australia representatives

Details

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