Drakes

Not all Drakes are the same, but the one I use is expensive and the store is not very clean.

I advised chap from meat dept this morning that the pork ribs had one day left on them, are you going to mark them down? .. he responds 'yes, later'. Don't you just love the service? Not good at all.

This store states in its commercials on Television that it is South Aussie supported and also cheaper products for people on a budget. Unfortunately this is not correct and to be honest is much more expensive than the 3 main supermarket's.

Purchased lamb loin chops from Drakes Regents Park, absolutely disgusting no taste what so ever
not even the lamb chop smell when cooking will never purchase fresh meat there again

I recently bought a new squeegee mop (I no longer have the wrapping but it's silver with blue handle and trim. I also bought an Oates 2 post refill. The first time I put it into hot water the sponge came away in one piece from the base. It did the same with the refill.
Today I bought another refill and the same thing happened! Of course I no
longer have the receipt so have no recourse. I ended up washing the bathroom floor by hand.
I tried twice to phone the store and the call just rang out.
I'm also sick of buying fruit and veg which goes soft within 2-3 days because it's been in the cooler for so long.
This pensioner won't be spending good money at Drake's any more.

I have been shopping here for several years but have noticed a downhill slide in the last 6 months. Staff are usually friendly but have had a couple of rude people lately. For example today I showed the staff member when leaving my receipt from Coles which she heavily scrutinized. This is fine but she asked to look in my handbag too. Just felt humiliation really. Also prices higher than almost everywhere. Not shopping here anymore. Will stick to Coles and Romeos.

We bought a vegetarian pizza, reading the ingredients which clearly said NO MEAT FULLY VEGETARIAN. As Muslims we are not allowed to eat pork, when we started to eat my daughter realized there was ham inside. This has happened twice and it is now getting unacceptable. When we complained they told us nothing can happen now and made us leave the store.
I would not suggest this store and would rather prefer trustable supermarkets such as Aldi or Coles.

I'll keep it simple, Vietnamese Roll said $8 for roll with traditional Vietnamese veg and finished with pork. First thing the server asks is do you want protein with that... I'm like yeahhh just the pork. He then proceeds to go load up from a tray and I'm thinking "oh dear, did I just get upsold??"

AT the counter it was $15!!! for a lunch roll. The roll didnt have any extra meat, this was the only meat on it. So is the sign lying and I'm buying a veggie roll and it has an unlisted price for the meat?? Or even if it was a miscommunication a $7 upsell is insane without telling the customer before.

Never buying again

Dairy farmers yoghurt $6 @ Drakes & $4.50 always at woolies & Coles. Kirk's ginger beer $9 @ Drakes $6.50 @ woolies& Coles always. Expensive

Formula has gone up more than $10 over any other supermarket Wasn't explained about the non refundable deposit on lobsters.

As another reviewer has reported, I never received an online order. No phone call or email was made or sent by Drakes. Upon enquiring I was told that Drakes software had been upgraded and my credit card was indicated as having fraudulent activity associated.

No apologies were made for the order failing to arrive.
No apologies were made for the lack of contact.
No justification was provided for the ability of their system to make a $1 transaction to my credit card.

When I replied that their response was not of the standard for conducting b...

Last time I made an online order from Woolies it didn't even get delivered and they made no effort to contact me. When I rang them about it it took over 40 minutes, mostly on hold.

I had my first online delivery from Drakes and found the website easy to use. The delivery costs were cheap and simple compared to Coles and Woolies ridiculous and overinflated prices.

There was an issue with payment, soon resolved, and I waited no longer than a couple of minutes while a friendly staff member sorted it out for me. AND they said if they didn't hea...

make sure you have extra money from the total price otherwise you bank account will be overdrawn. Very disappointing experience

purchased at Woodcroft South Australia a prepacked selection of forequarter lamb chops. Got them home and when opened found between the chops the meat had turned green. (still had 6 days to "use by") I took them back and showed the assistant who suggested i select another pack or have a refund. All ok. However I still had nothing for dinner so chose some pork instead. I was told no way were they going to compensate me with a free replacement for their bad food. "Not our policy" the manager told me. Not my policy to buy meat from them again!

Purina Lucky Dog 3kg dry Dog food. Price increase from $6.50 up to $9. That's $2.50 extra. I mean geez, a 50c or $1 increase would be acceptable. Not happy.
Then watch out for their display specials. They are cunning. They only put limited special items in the display, then they add other items, at full price in display. I thought all items in display were on special, until I checked shopping docket on return home. I've been caught out, and friends were caught out today. Not good. Deceptive behaviour on their end.
So much for helping the local customer.
Positive. Store is new and clean.
Looks like Woolies or Coles for future shops.