Dreame T30
VerifiedMPNs: TTHIRTY, TTHIRTY-1 and VTT170 reviews
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Product and Customer Service Sub-Par – Used for a year and then trigger button failed. Contacted Dreame's official eBay store (where it was purchased) and never got a reply. Contacted their customer service on the website and after much back and forth (including sending videos of the issue), was advised I would need to send the vacuum back for assessment ($99). Considering this was… Read more
purchased for $500, 20% of the price just to have it assessed was not a good value proposition. Also own Dysons and the customer service is light and day between these two companies.
At first I liked it but within 12 months it's no longer working and Dreame won't acknowledge it – i own multiple dreame products and have recommended their products to others. When i received the T30 cordless i thought it was of good quality and it worked well. It hasnt had a lot of use as this is a 2 person household with a robot vaccuum running daily so should still be in good working order. i purchased direct from dreame at end of May 22… Read more
and received it in Jun 22. By end of May 23 it had stopped working because the battery will not charge. we tried troubleshooting but nothing worked. I have managed to test it with another T30 battery and this proved that it was a battery issue. Dreame claim their products are high quality including the battery and that as a polymer battery it will have a longer product life.
I contacted Dreame on 14th June by emailing them at 'customercare@dreame.com.au' to advise a replacement battery was required which should be done under warranty (but can also be done under the consumer guarantee provided by Australian Consumer law). They have not even acknowledged the receipt of my email or replied in any way. I followed up on 11th July via 'customercare@dreame.com.au' reminding them of their obligations under Australian Consumer Law and 2 days later they are still failing to acknowledge the receipt of my email complaint or the failure of their items.
I will be escalating the issue.
as per their responses to other reviews they have said to contact their customer care team at the email i used and also that they can only help if you purchased directly from them. however in my experience neither of those items have made any difference to their response or service
purchased 28th May 2022 seller 3RES COMAS PTY LTD directly from dreame.com.au purchased for $699 on sale (RRP $899)
Hi Kylie, we totally understand your sentiment… Read more (+6 replies)
Worked for a short period - now completely dead – Purchased 6 months ago, the device is now completely dead. Was malfunctioning prior to dying, randomly switching off, losing suction etc. Customer support is horrific. Have reached out for assistance as the device is under warranty - was also purchased directly from the manufacturer NOT through gearbite, as my previous T10 died under warranty and… Read more
Dreame said they couldn’t help as it wasn’t purchased through them directly. This one was purchased directly through Dreame… still no help. Avoid this company, the only thing worse than their product is their customer support. This is a clear example that you get what you pay for.
Thank you John for being part of our Dreame… Read more (+9 replies)
Reviews with attachments
Hard to fault this one, and great value too! – I have a two-bedroom apartment with carpet in the bedrooms and otherwise tiled floors. My T30 on auto or turbo mode is fabulous for both surfaces. On the carpet the turbo is so strong it makes it hard to push and pull the spinning brush head so auto reduces the suction a little so that you can push and pull it across the carpet. The brush head… Read more · 1
has a very clever hair cutter that stops it from getting clogged up although it does require a manual untangle every dozen or so cleans. The crevice tool has a tiny light in the head so you can see into nooks and crannies - again, a very neat idea! I love the visual display of the dust level and the remaining battery time too. All in all this does the job way better than my previous Dyson which cost twice as much!! The storage/charging rack is easy to install (the template needs a stronger adhesive!) and it will hold three tools in addition to one in the vacuum. I've seen reviews which complain about being unable to store the tools but I only have to store two accessories (plus some optional extension pieces) that don't fit on the rack and, obviously, they are the least-used ones!
Affordable vacuum with decent functionality – As a previous Dyson user, I was skeptical, but glad I made the switch. It comes with a bunch of the attachments as standard, the dyson ones are sold seperately. And also reasonably priced at $700 It has different levels of power, and an auto function so you dont need to hold down the trigger. My favourite function is the dust meter, its… Read more · 1
difficult to gauge how clean carpet is, but with this you can see a live meter of the dust levels so you know which areas need extra attention. Seriously has changed the way I vacuum. There's nothing more satisfying than seeing all the fine dust get dumped in the bin. Excellent product, I would recommend.
Vacuum is dead after hardly any use – I've been overseas for quite a bit so I didn't get to use this vacuum too much. It performs well however it is dead after just 14 months and slightly out of warranty. Dreame refuses to help because I purchased the product from Gearbite on Ebay and not directly from them. After asking for photos, videos and wasting my time with back and forth… Read more
emails that I've had to wait days for a response, they tell me they cannot help. I've provided a serial number for them to verify the product however they are just completely useless and are refusing to take any responsibility. Highly do not recommend. I should have learnt from the first time I purchased one of their products and something similar had happened. Buy a Dyson guys, at least they'll back their product and assist you when something goes wrong.
Hi Mirna! We understand your sentiment for not… Read more
the vacuum's stick was broken – the vacuum's stick was broken, and I contact the service, they said it should contact their support team, and I have been waiting more than 2 weeks and still had no any answer from them, What the support team? are they having vacation???
Hello, Please know that you are not being ignored and that we… Read more
Positive reviews
Great Powerful Vacuum – Great Powerful Vacuum. Very pleased with my purchase This was my first ever cordless vacuum cleaner and I don't think I will ever go back. It is light, quiet and easy to use. Show details · 1
I look forward to vacuuming now! – I’ve used it multiple times and not a single hair has gotten stuck on the brush (I shed A LOT of hair). That alone deserves the 5 star rating. I live in a small apartment but this manages to collect an insane amount of dust every week - it amazes me every time! Show reply
Love it – Battery lasts much longer than Dyson’s And much larger Head, I’d definitely recommend it , and much better cheaper than Dyson’s , ideal for a larger house with stairs, I have 5 bedrooms also Show reply
Negative reviews
Performance is great, but vacuum's dud, dead after 14 months – Vacuuming performance is great (helps pull cat fur from carpet), build seems really solid and many handy tools to help you get to the nooks and crannies. But honestly, units a dud. Barely ever use the vacuum and when used its less than 10-15 minutes. Now it's completely dead after 13-14 months. Regardless of whether it's a battery fault or… Read more
charger fault, that's pretty poor, you'd expect more from a $500-600 vacuum.
Honestly worth saving yourself the headache and fork out a bit more for a Dyson where you at least get a bit more reliability.
We are sorry to hear about your sentiment with… Read more
Brand New Product - Doesnt Charge – Vacuum looks great and all, but it doesnt charge yet indicates everywhere that it is. Tested the power pack and it is outputting the correct voltage. 24hrs on charge and has not increased charge level, clear battery fault as it has now dropped from 16% to 0. Show details
Hi Nick, Thank you very much for your feedback.… Read more (+2 replies)
Disappointed – Purchased new t30 early Jan. arrives promptly but after first charges fault came up regarding filter. They asked me to return via registered post and 3.5 weeks later they still haven’t received it and I still have no vacuum.
Hi, we'd like to check this further for you so you can have your… Read more
Find out how Dreame T30 compares to other Stick & Cordless Vacuum Cleaners
Know better, choose better.
Recent reviews
Not much noise, longer battery life, does great job – Compared with my old Dyson V8: Less noise, easier disassembly for cleaning, longer battery life and like the smart features very much. Definitely looks premium when put K30 and Dyson V8 side by side. Show reply
Great, powerful vacuum with perfect attachments – This was, what i have now considered, an upgrade from my dyson. I was a little unsure when buying a dreame, but so pleased i did. Its got cool features and packs a punch. Very pleased with my purchase Show reply
Great powerful vacuum – - Great suctioning power with a plus point of auto detect surface and it will adjust the suctioning power. Collects fine dust from construction work - Great battery time on full charge and I can use it multiple time for my apartment without recharging - multiple connection makes it versatile - no hair tangle - not heavy and easy to handle without tiring my arm - this is my second dreame cordless vacuum and i love it Show reply
Superior Stick Vacuum – This is a powerful vacuum with good battery life. Better than other stick vacuums. Works equally well on ceramic tiles and carpet. Like all the info on handset. Easy to understand. Show reply
Awesome performance and build quality! Value for money – I am amazed with all the attachments that you get with this vacuum. The suction is powerful, the build quality is excellent and overall satisfactory. I really love the carbon fiber attachment which is highly durable and really light, plus it looks top notch. The only downside that I feel is the battery, it doesn't last too long especially in turbo… Read more · 1
mode you get between 7 to 10 minutes depending on the type of flooring you are vacuuming. I would recommend to get another battery pack which comes with charger as well.
Great product super value – Very satisfied with the purchase it even looks great. And great value for money . It comes standard with a whole lot of accessories. Super handy and light weight . The build quality also seems good Show reply
Works well, but can be better – The cleaner works well with good performance on my floor (we don't have carpets). But the working time is not as long as advertised. It is about 25 min for med mode. I didn't test the Eco mode, most likely around 30min? The handle is not so comfortable, which should be bigger. But in general, this is a great vacuum cleaner with this price, as Dyson is so expensive. Show reply
Super amazing – The way it adjusts the hard floors and carpet suction power is marvellous. Headbrush is hair tangle free which makes it easy to clean with a click of a button. Certainly value for your money. Regular user and yes very happy with the purchase. Show reply
Love the cordless stick vacuum cleaner – The stick vacuum has many wonderful features. Cleaning the stairs is a breeze, no barrel to drag along behind. The flexible head makes reaching under the couch very easy. The suction adjusts automatically when moving from rugs to wooden floors. So much better than any vacuum cleaner I’ve used before. Show reply
Find out how Dreame T30 compares to other Stick & Cordless Vacuum Cleaners
Know better, choose better.
First Impressions – Bought this to replace my 6yr old Pet Pro VAX. My VAX would literally drop every particle it would pick up as soon as I turned it off except the light dusty stuff so it had terrible suction. I used the VAX and let it drop all of it out again and then used the Dreame T30 and it picked all those particles up which included heavier little crumbs like… Read more · 1
sand. It has great suction and the brush head is very vigorous. You can feel it grabbing down onto carpet like its pulling dust from the base of it and we have plush carpet. You have 5 attachments and 2 extensions (bendy one and an angled one for under furniture. I have 2 iRobot Roombas that do most of the vacuuming but this is the touch up vacuum so it wont be flat out. I was very impressed so lets see how long it lasts..I like the idea of the replaceable battery.
Great Dyson alternative – Dyson v11 for half the price, might be a bit heavier than dyson but worth the trade off. Bought the T30 to vaccum the carpets at my new home, when i first unboxed it, I accidently pulled the trigger during assembling the extention tube (with roller brush), it suck up 1/4 tank of cat fur and dirt at an instant. Very strong vacuum . Show reply
Dreadful! It doesn’t work – I’ve had an awful experience with customer service! I have a faulty product and trying to get someone to help is near impossible!! Unfortunately, I can’t recommend this product or the company.
Hi Rachael, we would like to help you with your concern. Please… Read more
Great Cordless Vacuum-High Tec- Dreame T30 – Dreame T30 Cordless Stick Vacuum Cleaner We previously had a Dreame V11 which we loved , this was purchased after a Dyson V7.Dyson was good but better value and performance from the Dreame V11. But the T30 was a big step up again. High performance and high tech Love it! Show details · 1
Friendly machine – Quieter than all the cordless vacuum machines I have before. It is not too heavy and the information screen tells the working condition which is important to not over stress the machine. Show reply
DONT BUY THIS PRODUCT – EDIT: Had this vac just over 2 years, so only just out of warranty and it has stopped working .... the motor does not turn on, it's completely dead. Upon contacting the company they want me to pay for the repairs, they will not entertain the idea that this item is not fit for purpose considering it only lasts as long as the warranty. DO NOT… Read more
BUY!!
This stick vac is so much better than my Dyson. Better suction & actually sucks up dirt/scraps off vinyl floor instead of pushing it around like the Dyson. The fact I dont need to change heads to suit floor types like you have to with a Dyson is an added bonus, I can go from vinyl (flat floor) to carpet without having to change heads, I set it on auto & it adjusts the suction/speed to suit. The only down side, which is no biggie, is the dirt bin is little too small & one of the small guide wheels sqeaks. Overall I highly recommend this product.
Hello, Sue. Thank you for your awesome review of our T30 and for… Read more (+1 reply)
Bought as I lost my vac in the floods – I had a Dyson V11 animal before, which I lost in the floods in Feb. Loved it, as I could vacuum my whole house on one charge. The dreams is very very similar to the Dyson. Battery life a little bit shorter probably, the canister is also a bit smaller. The dreams is lighter though. Bought it, to give it a go and it was half the price of the Dyson.… Read more · 1
So far very happy with it. Handles well, suction good. I have mainly wooden floors. All in all highly recommend. Shipping did take a while though, around 3 -4 weeks.
Dreame T30 – Love it, quiet, effective, battery charge is great. The T30 is so easy to operate, picks up so much dust and dog hair much better than any stick vaccum I have had previously. Just love it. Show reply
DONT BUY THIS PRODUCT – DON'T BUY THIS PRODUCT. Wont last as long as a Dyson, mine lasted just over 2 years and the Company will not fix under warranty!! I use the T30 on both hard floors and carpet and found it to be excellent, have to say better than my Dyson! I run it on auto whereby depending on the amount of dirt it decides at what speed to operate. Although have… Read more
found that auto is not ideal for mats, better to manually select speed. Haven't tried all the accessories as yet as haven't had the need. So far, using the main head, I am more than happy with the performance of this product.
Hello there, Sue! It is not every day that we… Read more (+2 replies)
Bad Product even worse customer support – Purchased the T30 after my Dreame v10 died 1 month out of warranty. I was happy with the v10 though disappointed with the poor warranty policy. After it died I was told that since I bought it through a third party (gearbite) Dreame would not assist. The multi floor attachment it comes with has a low clearance so it's not great on hard floors. It… Read more
doesn't handle little bits that are more than a few mm high they're pushed and not sucked up - really struggles on hard floors. Before placing the order I checked with customer support that it came with a hard floor roller (which has a higher clearance and better suited to tiles and floor boards) I received confirmation via email that it did. After waiting 3 weeks and being advised that this part would be shipped to me separately I was then told it was never available... despite being advertised on the website. Save your money and get a better vacuum. The T30 has all the specs of a high-end Dyson - but doesn't come close in terms of performance. The customer support is beyond horrendous. I don't possess the English skill to explain just how painful dealing with Dreame has been.
Hello John! We understand your frustration. … Read more (+2 replies)
Great value against the competition – Excellent power and battery life for a handheld portable vacuum. Very worth the cost. Much better price when compared to similar models from other brands. Great accessories for all necessary tasks. Show reply
Easy to operate & clean, not too heavy. Battery life is good. Show details · 1
Long term review is Hard floor only – Great for hard floors but useless on carpet any pile and definitely does not like pet hair. Show details
Hi Davbarg, this shouldn't have been an issue… Read more (+1 reply)
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Hi Ben, Thank you for sharing your experience… Read more