Drive

Contacted drive.com.au for a consult on selling my car. The guy on the phone was so rude. He was clearly getting so frustrated with me just for asking standard consult questions. PS. the phone call lasted 3mins.

I recently used your instant car valuation service, which indicated my vehicle was worth $12,000+. Based on that information, I proceeded with confidence. However, I was shocked and frankly furious when your actual offer came back at $6,000 — barely half of the original indication. This kind of practice feels incredibly misleading. It’s exactly… Read more

why car dealers have the reputation they do — offering inflated figures to get people in the door, only to slash them once you have their attention.

I understand there’s some variation depending on inspection and market, but this massive discrepancy is not a small oversight — it’s deceptive, and it wastes people’s time and trust.

If your initial pricing can’t be relied upon to even remotely reflect reality, then your system is broken — or worse, intentionally designed to bait and switch.

I hope you take this seriously and consider the impact of these misleading practices on your company’s credibility and customer trust.

It appears that Drive.com.au operates in a manner akin to a leech, piggybacking on the reputation of its competitors. I strongly advise against seeking a valuation through Drive.com.au. Here’s the account of my experience: I visited Drive.com.au to obtain an approximate valuation for my vehicle. I also consulted SellMyCar.com.au and… Read more

BuyYourCar.com.au for formal valuations intended for the sale of my car.

The following day, I received an email from Drive.com.au indicating that they had arranged a valuation from their “Sell My Car” partner dealership (note the spaces between the words). I possess the emails as evidence of this deceptive practice. I erroneously presumed the existence of a relationship between the two parties.

On the same day, I received an email from the genuine SellMyCar.com.au requesting detailed photographs and other relevant information in order to provide a valuation. I inquired about the necessity of this request, as they had already arranged a valuation for me with a partner dealership.

It transpired that this was not the case after receiving a call from SellMyCar.com.au who knew nothing about this.

Drive.com.au had simply incorporated (nearly) the same name as a competitor into its materials with the intention of deceiving me into believing that I was dealing with SellMyCar.com.au (I mistakenly assumed that they were a subsidiary).

I consider this an unethical practice for generating business. While the dealer did not engage in any wrongdoing, it was the poor form of Drive.com.au. Consequently, I terminated the valuation with the dealer.

A reputable business should be proud of its name and trade on that reputation. Competition is beneficial, but unfair competition and underhanded tactics tarnish the entire industry’s image.

Disappointed – Mouthpiece for the Chinese communist party. Constantly pushing rubbish Chinese EVs on unsuspecting everyday Aussies. They will never work here so stop your climate propaganda nonsense

Rubbish website – Your better off saving yourself the headache and going to a user friendly website like carsales. The trading post is rubbish it doesn't search within the specified search parameters. You can't even select the specified kilometres & price for the vehicle your searching for. Even if you enter the details the website will reveal vehicles you did not specify.

Salesman is a dirt bag – Tried talking to the salesman, he was being smart the entire time. Tried working out a reasonable price, as I knew they had purchased a 09 land drover defender for $30k three days ago, as I just missed out on it. Then they had for it sale at $50k. When I tried offering a reasonable price I got told I’m a f****** idiot and got hung up on… Read more

immediately. He is a complete oxygen thief and shouldn’t have a job. He obviously doesn’t have much going for him, he is a salesman for gods sake.

Drive.com.au - Don't complain or your ad just gets dropped – Created an ad for my used car on Drive.com.au. The process was simple enough. Web site worked well. Reasonable price. However, next day I received what I thought was a scam phone call. Someone Asian claiming to be from Drive.com.au phoned me claiming my ad was on hold and she needed to verify my details. Now, I've used quite a few used car web… Read more

sites in my time, but this phone call was a first. All I could think of was those dodgy emails "Sorry, your account has been suspended. We need to verify your details" etc. So I grilled the person and I have to say the responses did nothing to assure me I was talking to a genuine Drive.com.au employee. I then insisted on speaking to a manager. No, the manager was in a meeting. Get him out of the meeting. No, it is an important meeting. After attempting again to gauge the bona fides of the person I was speaking to and getting nowhere, I demanded to speak to a manager or I would alert the police of this scam. Within a minute or so, a person claiming to be a supervisor was on the line. I asked where he was located. He said the Philippines. I said I wanted my ad listed (just in case this was genuine). He said my ad is now cancelled and hung up before I could get another word in. I wrote an email of complaint to Drive.com.au and also put the details in their feedback form. I've had no response back.

You are probably wondering if the person calling me was genuine or a scammer. I think by now I have realised the caller was genuine because my ad is indeed cancelled. In my email to Drive, I offered the constructive suggestion that they needed to change their script for these phone calls so it doesn't sound like a scammer. With so many marketers and computer repairers and bank people phoning to ask for personal details, Drive needs to work out a way to make these calls sound genuine. One problem was that I didn't see anything on the web site advising me to expect a phone call about my ad. However, after all this, I read the confirmation email, and it did indicate I would be contacted the next day - it didn't say how. Who reads their confirmation emails anyway?

So, you've been warned. If you want an ad listed on Drive.com.au, don't get stubborn like me, just fold and go with the flow.

Good – Drive is a useful resource for those looking to purchase a new or second hand car. It provides some handy information on average prices for specific models and useful tools for comparing different cars. Drive also has many informative articles such as car reviews for new cars as well as recommendations for second hand cars. Some of the… Read more

information about pricing is not always accurate, but as a starting point, Drive is a user friendly introduction for anyone looking to find more information about what is available on the market Informative reviews. Useful information on new and used cars. Some information can be out of date and inaccurate