Listing monitored by 4WD Supacentre

Reviews

  • Product Quality
    4.2 (1,413)
  • Return Claim MadeYes (146) · No (1,371)
  • Shipping
    4.2 (600)
  • Customer Service
    4.3 (707)
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Warren
Warren South East Queensland, QLD

Great idea space saver n convenient

published

Warehouse guys were excellent and helpful but some salesman at front counter needs more training about engaging with customers and product knowledge. Giving the right information regarding products fitment sizing etc

Product Quality
Customer Service
4WD Supacentre
Customer Service4WD Supacentre

Hi Warren,
Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to seeing you again soon!
Regards, Mia

Helen T.
Helen T.South East Queensland, QLD

Couldn't have had a better service

published

Very very helpful. The shop assistant advised me on the product I needed, packed and pushed out the trolley to my car and loaded everything in for me. Outstanding service

Product Quality
Customer Service
4WD Supacentre
Customer Service4WD Supacentre

Hi Helen,
Thank you for leaving us such a positive review and mentioning Parkinson store You are right, they are always going above and beyond and we will be sure to share your praises with them!
Regards, Mia

Other Camping Shops

 
 

0.0
(1,234)
Roxy S.
Roxy S.South East Queensland, QLD
  • 2 reviews
  • 1 like

Huge range great service

published

I found everything I needed and more!! Pricing was great and service was unreal while in store!! So happy with everything I purchased

Product Quality
Customer Service
4WD Supacentre
Customer Service4WD Supacentre

Hi Roxy,
Thank you for the wonderful review and for taking the time to share your feedback with us and the community. Our priority is customer service and we are ecstatic that we met that mark!
Regards, Mia

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Rather spend my money somewhere else.

published

Staff really friendly when purchasing product but when i wanted return product because it was not as described there attitude changed to being short and abrupt with obviously rehearsed answers. No refund policy only store credit. Re . Laser driving lights with pencil beam the size of a bin lid at 400 metres and very little spread. Useless as driving lights. Would not recommend store or products to anyone. Still waiting for call from them to dicuss issue.

Product Quality
Customer Service
4WD Supacentre
Customer Service4WD Supacentre
Alan
Alan
Mark O.
Mark O.Richmond-Tweed, NSW

It is hard to say how pleased I am in only 20 words. Excellent customer service

published

Didn't have to look for anything as a staff member was my personal assistant with a lot of knowledge about the products that are sold and where they were situated in the store

Product Quality
Customer Service
4WD Supacentre
Customer Service4WD Supacentre

Hi Mark,
Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Regards, Mia

 Glenn
GlennAU
  • 3 reviews

Good service & product

published

Range of products was fair, easy to find what you wanted in the store & plenty of help to navigate you in the right direction from staff. Very helpful.

Glenn.

Product Quality
Customer Service
4WD Supacentre
Customer Service4WD Supacentre

Hi Glenn,
We could not be happier that we provided you with a great buying experience and we thank you for your feedback.
Regards, Mia

Andrew - Bowral
Andrew - BowralIllawarra, NSW
  • 3 reviews

Quick delivery and simple order process.

published

This was the 2nd wiring harness I have ordered over time. The website is easy to use and will offer alternatives and good deal bundles. This time I bundled some much needed work lights in and the price was very attractive.

Product Quality
Shipping
4WD Supacentre
Customer Service4WD Supacentre

Hi Andrew,
Thank you for leaving us such a wonderful review, we are thrilled that you loved your experience online! We hope to see you again soon.
Regards, Mia

Rachelle D.
Rachelle D.Kimberley, WA

Prompt delivery

published

Love my new camping items - can't wait to use them - there were great options on super buys - made it difficult to decide

Product Quality
Shipping
4WD Supacentre
Customer Service4WD Supacentre

Hi Rachelle,
Thank you for taking the time to leave us such a wonderful review, we appreciate your feedback!
Regards, Mia

Other Camping Shops

 
 

0.0
(1,234)
Corey
CoreyEyre Peninsula, SA

Great camping gear

published

Happy with all the products I have received so far good quality can't wait to put them to use,will be ordering more stuff soon.

Shipping
Incentivised Review No
Return Claim MadeNo
4WD Supacentre
Customer Service4WD Supacentre
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Another great experience

published

The Store is set out brilliantly with every thing displayed and the boxed item ready to put on a trolley and take to the checkout we’re the staff are extremely friendly and helpful informing you of and deals that are available.
All in all a great experience and highly recommend.

Customer Service
Incentivised Review No
4WD Supacentre
Customer Service4WD Supacentre

Hi there,
Thank you so much for sharing your experience with the community. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
Regards, Mia

rmil
rmil

No worries
Credit we’re credits due especially Leigh? I think her name is she deserves a pay rise!

steve
steveSouth Australia

The staff at kilburn are excellent especially Troy Charlie Ryan both girls behind the counter excellent service

published

Excellent and we need more stock and more variety
I understand it’s still happening there will be more stock coming

Product Quality
Customer Service
4WD Supacentre
Customer Service4WD Supacentre

Hi Steve,
We could not be happier that we provided you with a great buying experience and we thank you for your feedback.
Regards, Mia

James T.
James T.South East Queensland, QLD

Great service

published

Team was very helpful. Understood my query- a product return. They worked to help me rectify the issue. Great store.

Product Quality
Customer Service
4WD Supacentre
Customer Service4WD Supacentre

Hi James,
Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to seeing you again soon!
Regards, Mia

Anthony
AnthonyMetropolitan Adelaide, SA

Ali asparrow

published

Been negative on your people service skills until today… you need to make Ali Asparrow train everyone at your Adelaide store… as a retail manager myself i know how valuable effective sale staff are, she picked my personality and she sold me. She was fun and sold stuff to me which I was planning to buy from your competition… well done Ali

Product Quality
Customer Service
4WD Supacentre
Customer Service4WD Supacentre

Hi Anthony,
Thank you so much for taking the time to leave this amazing review! We are so glad you like Ali's work! We will pass along the kind words!
Regards, Mia

Kris
KrisSouth East Queensland, QLD

Excellent staff

published

Staff extremely helpful with any questions and gave great advice. Gave best options and help for current situation and got me what I needed

Incentivised Review No
Return Claim MadeNo
Store LocationBRENDALE, BRISBANE QLD
4WD Supacentre
Customer Service4WD Supacentre

Hi Kris,
Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Regards, Mia

Other Camping Shops

 
 

0.0
(1,234)
Kerry
KerryNorth Queensland, QLD
  • 2 reviews
  • 1 like

Perfect!!!!

published

So good to touch to look and see everything and know you can buy it then not wait for it!

Incentivised Review No
Return Claim MadeNo
Store LocationTownsville
4WD Supacentre
Customer Service4WD Supacentre

Hi Kerry,
Thank you for taking the time to give your feedback, we really appreciate it. Looking forward to seeing you at your local store!
Regards, Mia

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Read more reviews - page 2

Questions & Answers

Darren
Darrenasked
4WD Supacentre

Kings Thumper Max Dual Air Compressor MkII can you lay it on its side when in use?

1 answer
4WD Supacentre
Customer Service4WD Supacentre

Hi Darren,
The air compressor can NOT function on its side and must be cooled down and turned off if you are going to move it from the upright position.
Talia

Crispy
Crispyasked
4WD Supacentre

My 9inch spotlights are not working after buying a new harness, I’ve plugged and played it as normal just no light, mind you I just installed led headlights maybe drawing to much power?

1 answer
4WD Supacentre
Customer Service4WD Supacentre

Hi Crispy
Did you get the plug n play harness or the standard harness, can you explain further the issue or send a video of the problem to us on social@4wdsupacentre.com.au with a screenshot of this question?
Thanks, Mia

Graeme
Graemeasked
4WD Supacentre

I want to instal some work lights to my Landcruiser, not connected to the headlights. I have a Kings smart harness, can I use it for a simple work light installation?

1 answer
4WD Supacentre
Customer Service4WD Supacentre

Hi Graeme
Unfortunately our spotlights wiring harnesses can only be used alongside the high beams with your headlights
Cheers, Mia

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