Dukes
Verified14 reviews
I have been renting through Dukes since 2012. Every property I have lived in, the Dukes team have always been welcoming and very helpful. My current property manager charlotte. Is awesome, Charlotte is always very helpful and accommodating. She… Read more
is always polite and helpful during my house inspections and is super quick at following up on any issue regarding repairs. I think it would be hard to find a nicer property manger. Charlotte and the Dukes team are definitely the best real estate in the Penrith area. Well done to Charlotte and the team.
Follow-up · What made Charlotte stand out, is her quick responses and helpful communication. Charlotte is always polite and happy to help when needed information or an issue to be sorted. Charlotte will also work in with you when needed around house inspection times and dates. If something unexpected comes up they are, happy to assist in anyway they can. I… Read more
worst experience ever – I had the worst experience ever with this agency. They lie about everything, don't respond to emails, refuse to carry out repairs, and their staff are extremely rude. The condition of my current house is very poor. I strongly advise against renting a property managed by this agency.
Great staff – We recently rented a place through dukes and I couldn't recommend them highly enough especially kristy who couldn't do enough to help.
Easy to deal with :) – I have my property managed by dukes for the last 4 years, during this time I have have mostly delt with Kristy and Kiri, I trust them and never have to worry as I know they are looking out for me and my tenants.
Amazing service from Kristy and the Dukes team – I have recently moved out of my long-term rental with Dukes, due to the owner selling the property. Just wanted to give a special shout out to Kristy - Throughout the vacate process, Kristy was extremely helpful in giving rental references, helping us to find a new home, kept an open line of communication and was flexible with open homes during our busy schedules with the kids. We 100% recommend Dukes.
RELIABLE, HONEST & DILIGENT – I have entrusted the care of my properties with Kristy and the property management team at Dukes as they are reliable, honest and diligent. I highly recommend them to anyone who is looking for an agent to take care of their investment property.
Has been very helpful – I have recently vacated and have rented the dukes for the last 4 years, I have recently been dealing with Kaitlyn and Kiri who have been very helpful, the outgoing process was made very easy and the problems the agent found, they allowed me to go back to the house and fix
Worst realestate ive ever been through – Dukes at penrith gave 30 days vacate to me and my house mate and we are both disabled with physical and intellectual disabiltys and we are both on the disabilty surpport pension without even offering to help find a place refused to refund my bond i get the house cleaned inside and out it looked better when i left then it did when i went in even… Read more
the owner came out 30 days prior and said the house was clean and neat and the people that work there are extremly rude and disrespectful i dont unterstand how they are still in buisness would not recomend dukes to my enemys the hole of dukes realestat should be ashamed.
Gold standard – Best in the Penrith/Lower Blue Mountains/all of Western Sydney for that matter. Would recommend to everyone we know.10/10
Appalling Service – Terrible at managing my rental, caused nothing but problems for me, would have been easier to have no agent. Don't trust them with yours.
Absolutely terrible experience – Had a professional end of lease clean done and professional painters touch up any spots left, still charged us money from our bond and tried to withhold the entire amount due to patchy grass, directly after the recent floods. Disgusting business
Awful service – This is the worst service . If you phone the office and ask to speak to your agent you are always told that she is working from home and they dont return your calls.
New rental a breeze with Kristy's support – Kristy Monk from Dukes took the worry for myself and my family from the first phone call to inquire about the property to handing a letter to the owner asking for some extra info on this new rental. Her professional, prompt and friendly manner makes working with her a breeze. She is respectful and reliable. Thanks Kristy! Show details
Dreadful Service – I signed a lease with Dukes Real Estate Penrith in December 2017 and have had nothing but problems since, they advertised the property with a double garage however the garage door has been so damaged that it cant be opened this wasn't advised beforehand, and 15 weeks later and I am still waiting for it to be fixed. They are the worst real estate,… Read more
they don't return phone calls or emails and even going into the office doesn't get a response. DO NOT sign a lease with this company you will regret it...Awful service (actually no service).
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