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Ironfish Real Estate - IRE Melbourne

Ironfish Real Estate - IRE Melbourne

4.7 from 307 reviews

Reviews

(280)
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    4.8 (53)


Five-star speed

published

I'm satisfied with the speed of Ironfish Real Estate during the application process. I was immediately contacted by their agent Jack the day after my first inspection. Jack is supportive and with a fast response to my inquiry at worktime. I can't believe that I got my key to new apt so fast, and it's only one week since I submitted my application.

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1 comment
Ironfish Property Management
Customer S.Ironfish Property Management

Hi Victor,
We’re so glad to learn that you received an efficient and prompt service! Thank you for taking the time to leave us a positive review, we really appreciate it.

The reviewer stated that an incentive was offered for this review


Thangavelu Vishwanathan

Thangavelu VishwanathanGreater Melbourne (Inner), VIC

  • Verified customer

Excellent realestate agent in Melbourne

published

Ironfish is doing a great job in this Industry. The process to get settled in a rental home is so cumbersome, specially in Australia. We are lucky to find these guys and able to get a rental home in Melbourne quickly. Spence Ling and Samantha Lim made the process so easy compared to other agents out there in market. If you are after short stay or long term lease, this is the place for you. Spencer Ling and Samantha Lim are doing a great job. Highly recommend their services.

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1 comment
Ironfish Property Management
Customer S.Ironfish Property Management

High efficiency process

published

I rented an apartment with Ironfish Real Estate recently. The whole process is very efficient and their service is excellent. Jack is the agent contacted with me and he is very friendly, helpful and considerate. I am glad to work with Ironfish Real Estate.

1 comment
Ironfish Property Management
Customer S.Ironfish Property Management

Hi Sirui,
Thank you for your kind words! We appreciate you taking the time to share your experience with us and are thrilled to learn it was a positive one!

  • Verified customer

Jack is very good

published

Jack is very good and supportive in helping me find a car space in city. He gave me several options and explained in detail. I like this kind of efficiency

1 comment
Ironfish Property Management
Customer S.Ironfish Property Management

Hi Daniel,
We are incredibly grateful that you have taken the time to share this positive review! We're glad to hear you've had a good experience with us.


very goo service from Shelly Lau

published

Shelly Lau as an agent with ironfish Real Estate was so helpful and she reply to the emails fast and also follow up with the clients in a very nice way.

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1 comment
Ironfish Property Management
Customer S.Ironfish Property Management

Hi Raff,
We thank you for taking the time to share your feedback and are thrilled that you had such a positive experience with us!


Sim

SimGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Lease break

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I dealt with Spencer when i had to cancel my lease. Spenser was so friendly and warm. He made everything very easy to understand and was completely competent, responsive and responsible. He is a pleasure to deal with.

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1 comment
Ironfish Property Management
Customer S.Ironfish Property Management

Hi Sim,
Thank you for taking the time to share your honest feedback. We're glad that you had such a positive experience with us!


good rent experience!

published

Angel did a Patient and perfect introduction about contract, I also hope it will be still good in the future during the rent period. Certainly is a good performance in the rent.

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1 comment
Ironfish Property Management
Customer S.Ironfish Property Management

Hi Hong lu,
Thank you for taking the time to share your feedback! We continually strive to provide the highest possible levels of customer satisfaction and are so happy to hear your experience was positive.


This is perfect

published

The people who work in there are very friendly and helpful, they help us a lot, such as communication, and I think ironfish is very useful for people who English is not good. I will also choose ironfish in the future if I have chance.

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1 comment
Ironfish Property Management
Customer S.Ironfish Property Management

Hi Karen,
Thank you for your valuable feedback! We appreciate you taking the time to share your experience, we're happy to hear that it was positive.

One of the best renting experience ever

published

Both Louis and Jack were outstanding and helpful all along the journey of leasing. I would recommend Ironfish for anyone considering renting a place since they are responsible and professional compare to any other agents out there

1 comment
Ironfish Property Management
Customer S.Ironfish Property Management

Hi Rachel,
Thank you for taking the time to share your positive feedback! We're glad to hear that you had such great experience with us.

SHUJIAN L.

SHUJIAN L.Greater Melbourne (Metropolitan), VIC

peperperfperfect

published

Very nice, patient and professional. Especially Jenifer and Angel, they are so patient and professional to help me apply the apartment, answered many questions and help me rent successfully within two days. Nice work!!!!

Transparency
1 comment
Ironfish Property Management
Customer S.Ironfish Property Management

Hi Shujian,
Thank you for your valuable feedback! We are thrilled to know that you had a positive experience with us.


Perfect experience!

published

Angel.Zhang has been absolutely amazing with helping me find a perfect property for my family! Thank you so much for making this process as smooth and as easy as possible and we are looking forward to many years with Ironfish.

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Lauren

LaurenGreater Melbourne (Inner), VIC

Fantastic Experience!

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Shelly has been absolutely amazing with helping me find a suitable property for me and my partner! The whole process was explained well and very easy to understand. Thank you so much for making this process as smooth and as easy as possible and we are looking forward to many years with Ironfish.

Transparency

Shomika K.

Shomika K.Greater Melbourne (Outer), VIC

Amazing apartments and service

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Shelly from ironfish has helped every step of the way, always responding within a day being a single mum can be hard but I felt very at easy when renting with these guys


Excellent apartment and service

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The apartment was great! Spencer Ling was so great and nice, helping us a lot since the first inspection till the end of the agreement. He explained all the information we need to know and to do, which ensure our smooth check-in and check-out. Thanks a lot!!!

Transparency
Chris

ChrisGreater Melbourne (Inner), VIC

Nice experience for rent

published

Is easy to know all the information ,and is very nice.Thanks for Angle to explain all information.And also thanks Ironfish let
me easily to rent a home.Best wishes for you guys.

The reviewer stated that an incentive was offered for this review

Excellent

published

Is easy to know all the information ,and is so nice,Angle is patient for me to explain all the things so I like to book the apartment in ironfish. Thanks

Transparency

The reviewer stated that an incentive was offered for this review


Arthur M.

Arthur M.Greater Melbourne (Inner), VIC

Unique treatment!

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Spencer Ling has been so great and kind, every step of the way, since our first inspection at the apartment to the lease agreement! He really stands out in his customer service and the whole approach. We're so grateful for being able to have him as our agent.

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Naomi B.

Naomi B.Greater Melbourne (Inner), VIC

Awesome!

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Thanks to Elain, our tenancy has been perfect. She was so helpful and answered straight back to my emails each time whenever we had any problem. We really enjoyed our stay in a brand new apartment with all sorts of comfort.

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Chao

ChaoGreater Melbourne (Metropolitan), VIC

Jack is good

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Jack is a good man, he is patient and willing to introduce the property to the client kindly. Even thought it is just one meet you can see his nice personality.

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Aki

AkiGreater Melbourne (Inner), VIC

Excellent service with Jie

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Jie is very patient and professional. Great experience with Ironfish for Solving my problem quickly and being friendly. I hope she can help more people in need in the future. Thanks a lot.


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