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Dyson Cyclone V10
Absolute +, Animal, Animal+, MotorheadReviewer Photos & Videos
SusanHunter Region, NSW
- 2 reviews
- 1 like
Spits the dirt back out
I find this vacuum cleaner is easy to carry around and it's great not to have to trip over chords, but it doesn't clean well at all. Often the dust goes up beyond the rubber seal inside the head and the dirt is impossible to fully empty. Not happy with it at all. Once a week have to go over whole house with ducted vacuum cleaner.
Purchased in January 2021 for $849.00.
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Major design flaw with emptying the bin
It's fragile, the red clip for emptying the bin is a design flaw. The whole body had to be replaced twice in 2 years due to the plastic clip breaking!
Purchased in October 2018.
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MikeShawSydney, NSW
- 5 reviews
- 8 likes
- Cyclone V10 Absolute +
- Verified purchase
Amazing and convenient, didn’t think I would like it as much as I do
Great product if you don’t mind paying the eye watering price. As I have a young child that makes a mess 2-3 times a day the time saving is worth while.
If you vacuum once a week it may not be worth it.
One thing to note. It’s not great for cleaning cars etc like I hoped it would be. For it to work well it’s used a motorised head which is almost sealed that’s how it picks up sort as good as a corded vacuum. If you use the attachment that don’t have this seal like the dust one the don’t pick up too well but still do the job just about.
One thing to note is the. Issue blocks easily. Takes a few mins to fix but can get annoying. Only happens with large debris
Battery isn’t easily replaceable and very expensive so doesn’t get 5 stars
Purchased in March 2019 for $700.00.
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Find out how Dyson Cyclone V10 compares to other Stick & Cordless Vacuum Cleaners
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J77Metropolitan Adelaide, SA
- 25 reviews
- 38 likes
Nothing but problems
I have always purchased Dyson products, (my online portal was removed, as outlined).
Now I am unable to log in and see the various products I have purchased over the past 8 or so years.
Again my latest Dyson stick has caused me more grief, and I was told a new battery would rectify this issue...... ON/OFF button is not responsive.
I use my stick daily both on my hard floors, and carpet runners ( adjust the power as needed).
Again, I have cleaned out the filter and bin etc), hoping this would rectify my problem.
I contacted an online rep and ...Read more
they stated in writing a new lithium battery would fix this issue, ( have a copy of the conversation saved). It arrived and no, my stick won't work and I was also told I may needed a new D10 main body at $200. After a few calls to local Dyson repair centres, there are none in Australia and this was confirmed by Dyson it may take up to 2-3 months wait on a order list. When this latest appliance does breakdown again, I will look for an alternative brand, which will do the same daily task, yet not for the expensive price.Similar opinion? Write a review on ProductReview.com.au!
AleenGreater Melbourne (Inner), VIC
Problem with empty the bin
the red clip is very hard to click down to empty the bin. I totally can’t do myself and only my husband is able to empty the bin which is quite annoying. Very regrettable purchase considering as the price I paid...
Purchased in December 2019.
1 comment
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Nick
- 5 reviews
- 1 like
- Cyclone V10 Absolute +
- Verified purchase
Best vacuum for a 3bd house
We have a 4 bd house and animals. We vacuum every day - several times each day. Corded vacuums were always so difficult for this as well as the heat that bellows from them during use which is harsh in Summer. Finally decided to purchase a Dyson and am so glad that we did!
After nearly 2 years of use, this machine has been an absolute workhorse. The sheer convenience of being able to take it off the wall and do "spot vacuuming" makes it such an asset. We can vacuum 3 rooms as well as our large living and kitchen areas in typically one charge - ...Read more
two max but you don't have to wait for hours for the second charge to finish up and missed areas. In terms of vacuum power, it is not the same as well made corded vacuum - although if you are coming from a sub $100 vacuum then this Dyson will have superior performance. Regardless, the power of this vacuum is more than enough and picks up everything that we need it to whether we're cleaning carpet or hard floors. The Dyson company is excellent to work with as well. We required a warranty battery replacement after about the first year and they sent out a replacement unit the same day as my support call. I received it in 2 days and was the easiest customer service experience I've had. My only complaint with this is that it is difficult to clean. The debris container is easy to dump out but the super-fine grill that protects the sucking mechanism is very tricky to clean, requiring some tapping and fiddly maneuvering to properly clean. I cannot find any better method of cleaning this unit without having another vacuum. It's a small complaint but one that I would love to see them fix in future units. Overall, I highly recommend this unit for anyone - even a full house with animals. The superior cleaning performance in addition to the ease of use makes it the high cost worth it!Purchased in April 2019 for $898.00.
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Dr M N AhmedSydney
- 2 reviews
- 3 likes
Rubbish
why are you refusing to fix this appliance when you took the money two years ago on purchase for exactly this purpose?
you guys are liars and thieves and should be ashamed of your behavior.
i m going to make a complaint to office of fair trading, put this incident on your twitter and facebook handles, the google review and inform all colleagues on Australian Medical Association.
Purchased in May 2018 at The Good Guys for $1,000.00.
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myopinionis
- 8 reviews
- 7 likes
WORST DYSON I HAVE EVER OWNED
I have been a long time Dyson user and have owned 3 Dyson Vacs. My first is over 15 yo and still going strong with a another owner. I also have a barrel and handheld but decided to purchase a stick to downsize and make life easier. Well I can say after nearly 2 years use it has not lived up to its expectations. Within 6 months it stopped working and had to be serviced. It definitely has not made my life easier and yet made vacuuming more of a chore. It does not pick up everything and constantly spitting the dirt back out! It also needs to be ...Read more
on max speed for it to give an acceptable result and therefore battery does not last more than 7 mins. Emptying the bin is difficult and most times clip is too stiff. The filter needs regularly cleaning and seems like I am cleaning this Vac more than it is cleaning my home. It is also bulkier than expected and does not fit under or in certain areas. Most times I have to pull out my barrel vacuum to finish the job. Look elsewhere, there are much better and far cheaper options out there that will do the job. Dyson you are now just getting by with your name as the machines are no longer the superior brand and certainly not value for money. Such a waste of money and huge disappointment. Even more annoying that as soon as you purchase one they release a new model with a few Tweeks and extra $$$. Do yourself a favour and research any Dyson product before purchasing and if possible trial before you buy.Purchased in January 2018 at Dyson for $900.00.
9 comments
DysonDyson
This is certainly not the performance we would expect from any Dyson machine and we are keen ton find out what is happening and assist.
Please get in touch with our Dyson Experts via phone, live chat... Read more
or Facebook Messenger as we are only keen to get this sorted. You can find our contact details here: https://www.dyson.com.au/support/contact-ustried to do that yesterday but CS was not willing to listen and basically told me bad luck no refunds allowed and warranty nearly over. I will pursue with ACCC as it certainly is not fit for the purp... Read more
ose I purchased it for and performance not to the high standards I expected.DysonDyson
This is certainly concerning as we aim to provide a high level of service, regardless of the guarantee status of your machine. Please join us on live chat or Facebook Messenger and we will be happy to look into this and assist further.
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Anne QSouth East Queensland, QLD
- Cyclone V10 Absolute +
- Verified purchase
Warning for consumers - don’t buy
We bought this cleaner nearly 2 years ago. It’s never had a decent run time. I contacted Dyson 12 months ago and they sent me a new battery- no questions asked. I contacted Dyson again recently as the same thing was happening- cutting out at around 10 mins. What has now transpired is that you’re only supposed to use the max power level on cushions etc. Dyson directed me to P4 of their (updated) manual. This information is omitted in the manual we were given at purchase. Very disappointed. I wouldn’t have purchased it had I known this.
Purchased in January 2019 for $949.00.
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Find out how Dyson Cyclone V10 compares to other Stick & Cordless Vacuum Cleaners
Know better, choose better.
WilliamGreater Melbourne (Metropolitan), VIC
Much better than I expected
I have found the Dyson to be superior to other stick vacuums. It set the standard others followed. It is lightweight and therefore much easier to get out, use, and put away than my ducted vacuum. The ducted vacuum worked very well and has performed well for years - but the ease and effectiveness of the Dyson has just about made my ducted vacuum obsolete. I have had no issue with battery or suction. Except when the waste container filled up, or the stick tube became clogged. Solution? Empty the waste often - just like you do with mowers.... as for the blockage - that was not so obvious to find. But I did, it was easy to fix and the suction became great again. Worth the money in my opinion.
Purchased in November 2020 at Myer for $900.00.
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Direct drive cleaner head doesn't work
Just bought the v10 Animal plus and charged it 3.5hrs for its first use however when I started to use it I noticed the direct drive cleaner head doesn't spin. I tried taking it off and putting it back on then all three modes but it doesn't spin.
Purchased in December 2020 at JB Hi-Fi for $999.00.
1 comment
DysonDyson
We are sorry to hear about this and are keen to help.
If you haven't done so already, please get in touch with our Dyson Experts via chat, phone or Facebook Messenger.... Read more
You can find our contact details via this link: https://www.dyson.com.au/support/contact-us We look forward to assisting you.Similar opinion? Write a review on ProductReview.com.au!
BridgetSouth East Queensland, QLD
Terrible- a dozen times and then stopped. Dyson main head failed, needs to be replaced- for $200 from our pocket!!!
Have a small 2 bedroom 1 bath home with bamboo flooring. We got this as we wanted a good quality and easy vacuum to use when we had our baby for when they started crawling. Everyone said to spend the money to get the best and to be sure it would last many years. Happy with it for the first few weeks (apart from sometimes losing charge quickly which we could live with) and then it just stopped completely. All filters were cleaned and instructions followed to letter- husband looked after it like it was our second baby as it was a big purchase. Ra...Read more
ng customer service, took less than 2 minutes on phone to tell us that it was a major electronic fault and unfixable according to their "internal troubleshooting". Said whole head needs to be replaced and we had to pay $200 on the spot!!!!! Was very unhelpful and abrupt. Basically her attitude was too bad either throw it into landfill or pay the $200 now. Unable to answer any questions, just said to call back when we ready to pay! Blackmail- throw good money after bad and hope it doesn't happen again?? So very disappointed. And now can't clean my house. Will NEVER EVER invest in a Dyson again. Inferior product that doesn't last and HORRENDOUS customer service. Will make sure the mother's groups that recommended it to me know not to waste money and look at other brands.1 comment
DysonDyson
This is certainly not the experience we aim to provide and are sorry to hear you found our Dyson Expert abrupt and unhelpful.
If you could please forward your review and details to auaskdyson@dyson.... Read more
com we will only be happy to review your contact with us and assist further.Similar opinion? Write a review on ProductReview.com.au!
Marleen P.
- 2 reviews
- 3 likes
Hate Dyson
Will never buy another Dyson machine in my life to what I know now. Dyson machines can’t handle find dust it clogs the machine and then dice and blames it on you and says it’s your fault that you’re not maintaining your machine properly. I always clean my filters properly and do everything that they say to do but it still my fault not happy with Dyson will never buy their machines ever again
Purchased in August 2018 at Harvey Norman Retail Stores - Electronics for $1,000.00.
1 comment
DysonDyson
We are sorry to hear of your experience with your machine and contact with us.
We are keen to look into your interactions with us and assist with getting your machine sorted.... Read more
Please just forward your details to auaskdyson@dyson.com and we will only be happy to help.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
MarcusGreater Melbourne (Metropolitan), VIC
- 7 reviews
Very easy to use
Extremely versatile the hanging charger device doesn't appear sturdy and has come loose of the wall attachment, the attachment is a bit sticky sometimes the head filter requires regular washing and drying, the emptying mechanism is a bit sticky. Overall very good vacuum but very overpriced
Purchased in May 2018 at JB Hi-Fi for $1,000.00.
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jamsie
- 7 reviews
- 9 likes
Dyson Animal 10
I have found that there is Not much Battery life , No I would not spend that much on a Stick Vac anymore . I would only buy a cheaper Stick but there is no match for the Electric Vaccume. They have much better suction also last much longer.
Purchased in June 2019 at Appliances Online for $1,000.00.
1 comment
DysonDyson
To confirm, The V10 has three modes of suction; Max, mode two and mode one. With the motorised head attached the machine will provide up to 35 minutes on mode one, 20 minutes on mode two and 5 minutes... Read more
on Max. Without using a motorised tool it can run up to 60 minutes on mode one, 30 minutes on mode two and 5 minutes on Max. You can find a video explaining these modes and how to switch between them on https://youtu.be/mWElDYPJMBo.Similar opinion? Write a review on ProductReview.com.au!
Find out how Dyson Cyclone V10 compares to other Stick & Cordless Vacuum Cleaners
Know better, choose better.
AJPPerth, WA
- 2 reviews
- 2 likes
Worst Vacuum Ever Purchased
We purchased the V10 Animal less than a year ago. The battery quickly lost power and has a maximum runtime of 5 minutes. A complete waste of money and much cheaper vacuums have performed better at a fraction of the cost.
Purchased in December 2019 for $899.00.
1 comment
DysonDyson
Thank you for reviewing your machine.
The V10 has three modes of suction; Max, mode two and mode one. With the motorised head attached the machine will provide up to 35 minutes on mode one, 20 minute... Read more
s on mode two and 5 minutes on Max. Without using a motorised tool it can run up to 60 minutes on mode one, 30 minutes on mode two and 5 minutes on Max.Similar opinion? Write a review on ProductReview.com.au!
GervaisSydney, NSW
- Cyclone V10 Absolute +
- Verified purchase
Worst Vacuum we have ever owned DO NOT BUY
This vacuum blocks every 10 seconds. It has kinks that are difficult to clean out. It has a battery life of 7 minutes which is incredibly annoying as we cannot do hardly anything before it runs out of battery. It cannot handle carpet at all and gets completely clogged up and dont even bother trying if you have a pet. It is a terrible product. You would be better spending a fraction of a price on a cheaper vacuum at KMart than buy this piece of junk. This will be my last Dyson. I do not normally post online reviews however am so frustrated with this piece of crap that I felt compelled to warn prospective purchasers.
Purchased in February 2019 at Dyson for $999.00.
1 comment
DysonDyson
This is certainly not the experience we want any Dyson Owner to have and are keen to help get this sorted.
Please give our Dyson Experts a call at your convenience on 1800 239 766 with your machine h... Read more
andy. Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.Similar opinion? Write a review on ProductReview.com.au!
LisaGreater Melbourne (Outer), VIC
- 3 reviews
- 2 likes
dissappointed big time!
Disappointed in an understatement .
Blocks everytime I use it (without fail)
this is my second one now
The filter light is ALWAYS ON even after washing it ...
Can anyone please tell me what is good about these machines ?
its suppose to be gr8 but not the case and always neeeded recharging after a little time of vaccuming otherwise has been gr8
Purchased in January 2019 at The Good Guys for $950.00.
2 comments
DysonDyson
We certainly wouldn't expect routine blockages or for the filter light to remain on.
To get this sorted would kindly encourage giving our Dyson Experts a call on 1800 239 766 with your machine handy.... Read more
Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.thanku for your help
i will get onto this today
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NazGreater Melbourne (Outer), VIC
- 3 reviews
As expected from Dyson product
Bought in 2018. We still have a perfectly functioning dc23 motorhead from about 10 years ago. We bought the v10 due to its size and portability. Never had any issue since new. Performs great as expected from Dyson.
- We have a pet cat. Pickup the 99.9% of fur from the carpet. Works great on hardfloor as well.
- We only use max setting for car interior cleaning. For routine house vacuuming, we use mid setting for non-motorized tools and low setting with all motorized tools as recommended by Dyson. Dont really need to use max setting as mid sett...Read more
Purchased at The Good Guys for $899.00.
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Sabina K.Central, SA
- Cyclone V10 Absolute +
- Verified purchase
WHY DO PEOPLE LIKE DYSONS ?
This is my second Dyson and definitely my last ...
Had it for a year now and just realised that its been hanging up for the last 4 to 5 months without being used ...
Disappointed in an understatement .
Blocks everytime I use it (without fail)
Won't even pick up even the lightest of things like bird seed...
The filter light is ALWAYS ON even after washing it ...
Can anyone please tell me what is good about these machines ?
I want to sell it on EBAY but would feel bad to the person buying it ...
Purchased in July 2019 at Toby Deals for $899.00.
1 comment
DysonDyson
Thank you for taking the time to review your machine and we are sorry to hear that you feel this way.
The issues that you are describing certainly do not sound right and what is to be expected from a Dyson Cord-Free. ... Read more
We'd appreciate the opportunity to discuss this further with you in the hopes of resolving these issues. We'd kindly ask you to please send an email through to auaskdyson@dyson.com and one of our experts will be in touch as soon as possible to assist.Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Masie Mouseasked
I am also having great difficulty removing stick so that I can empty canister. I asked a friend with stronger hands to do it for me, and he too had to really struggle, with both feet holding stock/floor attachment and pulling unit up with both hands, I see other people have experienced this problem. Where do you spray the WD40?
2 answers
WD40 sorry I don't know. I had issues opening the actual canister to empty to start - then the on/off button.....
If and when you do get it off, empty the canister, take it off the main body, give it a good clean, ( including using a toothbrush to get into all the small areas), + the stick, ( lots of DUST build up), allow it to dry of course, and put the canister back onto the main body.
## I gather you could 'wipe only' some WD40 on the stick as electrical currents run through this area from what I have seen. IDK.
DysonDyson
Hi Masie,
Thank you for your question.
We do not recommend using WD40 or a lubricant of any kind as it can damage the machine if its gets sucked through to the main body.
The wand should easily come off the machine with a slight pull while holding the clip down. If this is not the case we would encourage you to reach out to our helpline via phone, live chat or email via https://www.dyson.com.au/support/contact-us so we can help arrange a replacement for you.
Sidasked
VERY difficult to detach wand from the power head. BRUTE force required. Is there a trick or should I just return the vacuum ??
Michael J.asked
My v10 absolute works ok with my old filter but new one pulses and cuts out. However if I cover the inlet with my hand it works fine - release hand and cuts out?
No answers
Details
Dyson Cyclone V10 Absolute +3.9(299) | Dyson Cyclone V10 Animal3.9(102) | Dyson Cyclone V10 Animal+4.1(21) | Dyson Cyclone V10 Motorhead3.8(13) | |
---|---|---|---|---|
Category | Stick & Cordless Vacuum Cleaners | Stick & Cordless Vacuum Cleaners | Stick & Cordless Vacuum Cleaners | Stick & Cordless Vacuum Cleaners |
Price (RRP) | $999.00 | $899.00 | $999.00 | $799.00 |
Bin Capacity | 0.76 L | 0.76 L | 0.76 L | 0.76 L |
HEPA Filter | Yes | Yes | Yes | Yes |
Weight | 2.67 kg | 2.67 kg | 2.67 kg | 2.67 kg |
Type | Cordless | Cordless | Cordless | Cordless |
Charging Time | 3.5 hours | 3.5 hours | 3.5 hours | 3.5 hours |
Running Time | 60 min | 60 min | 60 min | 60 min |
Power | 525 W | 525 W | 525 W | 525 W |
Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) |
Release date | Apr 2018 | Apr 2018 | Apr 2018 |
- MPN: 226420-01
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DysonDyson
We wouldn't anticipate any difficulty emptying the bin and are keen to assist.
Please get in touch with our Dyson Experts via live chat, Facebook Messenger or phone. Our details can be found here: https://www.dyson.com.au/support/contact-us... Read more
We hope to hear from you and look forward to assisting.