Reviewer Photos & Videos
Dyson should've stuck with old design - developed Tennis elbow using the V11
I'm a professional house cleaner, and usually use either a Dyson V6 or V8 (V8 is my favourite). Then my clients purchased the V11 Outsize to use in their house- what a mistake. At first I was impressed by the V11's suction; ability to choose from 3 different modes of suction (Eco - Boost), as well as being quieter than previous models.
HOWEVER, the design means that it's unfortunately way too heavy when trying to vacuum a standard 4 bedroom house. (To be fair, it's not so bad on hard floors, but trying to vacuum my client's plush carpets ...felt like pushing through concrete.) It doesn't feel balanced properly (Most likely due to the excessive weight of the huge drum), and places too much weight in the wrong places - meaning I developed Tennis elbow after only using the machine for less than a month (Weekly use), which I'm still receiving treatment for. Don't think this Machine is worth paying over $1000 when it's poor design causes injuries. I'll stick with my V8.
- V11 Outsize
- Verified purchase
Torque Head died after 7 days and poor customer support!
Firstly, the good points. When it works, it is very impressive and picks up a lot of dirt even after other vacuum cleaner has just been used. Battery life for the whole larger sized house is just enough, as long as you don't also use Turbo mode.
Now the bad points, and there are a few:
1. After using it throughout the whole house, it is definitely a heavy unit to lug around.
2. The heaviness is not helped by the fact that you need to keep holding the button down to operate it, there is no lock on it.
3. More importantly, the Outsize Torque He...
Too heavy for me to use
Bought the V11 Outsize recently as we have just done a second story addition to our house (fully carpeted) and I thought it would be great to use upstairs & on the stairs save taking my Dyson Animal Barrel Vac (which I love) up the stairs. I also wanted it for the mini soft dusting brush to clean the venetian blinds. I have always wanted a Dyson Stick Vacuum, as I have a few friends with them that love them (who warned me to get a bigger one as the battery runs out too quickly on the earlier models) . However being unable to test drive it in a...shop due to COVID I was unaware it was so heavy and that I would struggle to use it. Also the trigger operation - doesn't stay on unless pressed constantly and I find this coupled with the weight of the machine very difficult to use. Also removing the machine off the holder, I always press the trigger as well, as you need to get a good grip on it to get it off the holder. I cannot use it for the venetian blinds as its too heavy to hold in the position to clean especially above my head. The vacuum does suck well and is good on both timber & carpet but the head needs to be changed to use on both surfaces. I would recommend you try this machine before you buy it.
love it only had it a day
We have a 2 storey house, 4 dogs, the lounge, study and 3 bedrooms are carpet the Family room, kitchen/dining area and toilet,bathroom are tiles, I was able to vacuum the whole house and the barrel wasn't even full, it's a quieter machine than the V8 absolute that I had, I fully recommend the Dysonv11 outsize
I was a little skeptical, but my experience has made me a believer
I recently moved into a one bedroom apartment. The place had been "professionally cleaned" before I moved in so I didn't think it needed much attention. I wanted a vacuum cleaner to keep the place clean but didn't want a big and bulky machine. I was looking in JB HiFi at various stick vacuums and the differences between the Dyson V7 and the V11 Outsize. I was initially hesitant at the bin size and the motor size of the V11 and the higher cost, but looking at the features and how much more power and function it had, I went with the V11 Outsize. ...How my initial fears and hesitations were blown away within my first session! I have carpet in the bedroom, but hard flooring throughout the rest of the apartment. After charging the machine initially, I went through the apartment with the power head attachment just to get a feel of the machine. The wider motor head makes covering floor space a breeze, and near the connection with a stick tubing is an ingenious articulating bit which allows the power head to move and rotate really easily with the turn of your wrist. The power head picked up SO much dust and dirt! I was shocked as the place had a professional clean and the carpets had been cleaned as well (or so I was told). The powerful motor has such an ability to deep clean carpet without losing suction and it wasn't an effort to push along the carpet. I'm 6 foot tall as well and just felt this machine was nicely sized and didn't feel like I was straining my back bending over like I have using other vacuum cleaners. I followed with using the fluffy head cleaner and that picked up so much fine fluff and I don't think I really needed to use this after using the power head through the apartment but I was mesmerised with how fun it was/is to use the machine. All in all for 60sqm took me about 25 minutes (I was going slow just to have fun with the machine) and the results was half the bin full of fluff and dirt (see first picture). The battery went down to 60% with that 25 mins. It just boggled my mind as I'm a clean tidy person and didn't think there'd be much to pick up within 1 week of moving into a clean apartment. Emptying the bin is very easy - a bit like using a trombone. The clever thing as well is if there's dirt/fluff stuck on the stainless mesh higher up, the end of the bin brushes it down and out with the rest of the muck so you don't have to reach in and up to clean the stuff off. I really like this little touch. Closing is just to lift the trombone type slider back up and close the bin hatch.
One of the best investments I have made
We have a 50sq house with a 30/70 hard floor/carpet. Love this vac, it is the only one we use daily. Great cannister capacity and good life on the battery. The carpet head does an excellent job, very impressed
This vacuum is outrageously good.
I used my V6 on my floor and carpet then immediately used the V11. After I finished the The v11 got half full!! I am So impressed with how powerful this is. Dyson have clearly taken onboard years of feedback and actioned this in this vacuum! Well done!
Given me injury
I vacuum every day as I have cats, dogs and kids. Does a good job and has a good battery life but you have to maintain a grip on the trigger to keep it down. This gripping in conjunction with the machine being very heavy and the repetitive back and forth action has caused me to have tennis elbow. The extra large bin is unnecessary as the battery runs out before it’s even 1/2 full. I wish I would have just got the regular V11, not the outsize and I think Dyson should change the trigger so you don’t have to keep it pressed down. I now only use it for quick jobs and have gone back to the Miele corded vac for big jobs over 5 mins.
Very disappointing Would not recommend
I purchased the dysonv11 outsize in early April it worked well for 2 months and then I started to notice when I pulled on the trigger it wouldn’t always start straight away I perservered with it and it stopped working completely at the start of July after owning it for under 3months I rang Dyson and non of the troubleshooting worked I was informed that to have it fixed ASAP I should take it for a 2 hour drive to Mount Waverley which I did I still have no vaccum I have rung Dyson and the lady on the phone was lovely but has no answers to when my less than 3 month old vaccum will be fixed so after 3 weeks I am unable to vaccum my home
- V11 Outsize
- Verified purchase
When the missus bought her parents a Dyson V7 i told her she was mad for spending $500 on a vacuum cleaner... I used it once and went straight to Harvey Norman and purchased a V11. This thing is a beast, i have never seen anything pick up cat hair like this beauty does. The bigger bin and the interchangeable battery (optional extra) make the Dyson V11 Outsize Pro unbeatable in my eyes.
- V11 Outsize
- Verified purchase
Fabulous vacuum but hard to handle
Very strong suction perfect for all types of flooring and carpets. Top heavy, wish the switch was lockable, painful holding it down while using. Not ideal for anyone with arthritis.
- V11 Outsize
- Verified purchase
Dyson v11 outsize is awesome as it’s bigger and better than my previous v7 the head is bigger and wider which picks up more and the capacity in the dirt canister is huge which means we don’t have to empty it as often. So overall good product but a little heavy on the hand.
- V11 Outsize
- Verified purchase
Best dyson so far
Brought for $1275 from the goodguys and haven't looked back, this is the best dyson by far, I have had several dyson over the years. Upgrades from a dc23 corded vacuum and the first time we used the v11 it had picked up dirt that our old dyson had left behind. Got to admit it was a big outlay to purchase but it's looking like it's worth it.
Purchased in May 2020 for A$1,275.00.
- V11 Outsize
- Verified purchase
WOW just WOW
What's lurking in YOUR carpets?! This is from a 14min 54sec vacuum of a small 4x2 house (mine) tonight, with the Dyson V11 Outsize Cordless Stick Vacuum. My house of boys and cats is vacuumed at LEAST once per day with a Dyson V7 Animal Stick, and once every weekend with "Henry", a corded vacuum cleaner that comes with me on cleaning jobs. Absolutely horrified at what my daily vacuuming has NOT been pulling out of the carpets!
Expensive, so far good
I have never been a fan of Dyson products. But after seeing some adds on tv I got thinking, I'll do some research and found it interesting and positive. I took the plunge and shelled out the $1299. Well packed good amount of attachments. One big disappointment is that it came with one battery, the videos I watched on YouTube from U.S.A come with two batteries. I notified Dyson Service Australia why we in Australia get only one battery? I have had no contact from Dyson, its now been 0ne month and I still have not received any correspondence from...Dyson, that's not good. Anyhow the outsize is surprisingly good. If I need to use it on boost I get only 8 minutes use out of the battery, two batteries would be handy, Dyson! Using the outsize on medium I should get 30 minutes use?. Overall I'm happy but I have concerns, the warranty is 2 years repair warranty at $1299 warranty should be a replacement and or 5 years warranty. Secondly how long is this thing going to last before it starts to break down? I had a Bissell 25v and had trouble with the foot assembly, Bissell sent me a new one free of charge 2 years after the warranty, fantastic! Time will tell.. There is one big concern, what happens if or when this vacuum goes out for repair,??? We don't have another vacuum cleaner..!!!
Poor build quality
Our Dyson v11 outsize is a pleasure to vacuum with and works extremely well. The main concern is the poor build quality of the product. Straight out of the box and whilst we are using it the battery falls out. You may think oh well didn't put it in properly until it keeps happening. Then we put up the wall mount and hang the vacuum only to notice a 5mm gap between the battery and handle, emphasized more because of the sheer weight of the product. Contact Dyson to be told this is unusual, you need to send it in to be checked and there lies the r...eal problem. 3-5 business days to wait for a label, minimum 2-3 weeks once with the technician and then return time. Now that amount time in my household without a vacuum is going to cause some real issues with dust, dirt etc on carpets. A poor turn around from a customer service point of view which sours the whole joy of a new product that works well
Perfect! Best vacuum ever!
I just purchased this vacuum and I LOVE it! I haven’t vacuumed so much in my life- out of sheer joy to see how much it picks up! I could not be more impressed and I strongly disagree with most of the unfavourable comments made in the article! My rugs and carpet piles look and stand like new- and there is not one particle left in my hard floors. Looking forward to testing it on the lounge when our new puppy arrives.
This machine is a beast.
With 3 little boys and a dog - our house is always a mess. I am constantly cleaning food crumbs and dog fur. My 3 year old is messier than the cookie monster and the dog fur is so difficult to keep on top of. I have been managing on my beloved DC35 Dyson stick vacuum, now 9 years old.
In need of a new more powerful vacuum cleaner, I was looking for something more agile than an upright, something quiet, compact, powerful and fast.
I invested in the V11 Outsize and have not looked back. This machine is a beast. It is powerful, you can see it s...ucking the dirt from all around, it is light to use on the stairs and I can store it in our tiny entry cupboard by storing the wand and the drum separately. It is also has a new feature that makes it super easy to remove any long hairs that have become wrapped around the spinning head. The wider head also means you can cover more floor area in less time. With the power of an upright vacuum cleaner, I can whip around our house in 15 minutes and have a result that feels like a deep clean. This could may well mean we no longer will need to invest in a weekly cleaner.
Very handy with a couple of obvious detractions
If you hate dragging out the vacuum cleaner and connecting it to a long extension cord to vacuum the car then the Dyson V11 Outsize certainly makes life much easier.
If you hate dragging around a vacuum cleaner while reaching for those hard to reach cobwebs... then this vacuum cleaner is for you.
If you hate cordless vacuum cleaners that barely suck... then this vacuum cleaner is for you.
Yes the Dyson is convenient... but it has a couple of obvious detractions.
1) The V11 Outsize came with a truck load of fittings... none of which fi...
I am in love with the Dyson v11 Outsize! A quality product which makes cleaning so much easier.
The Dyson v11 Outsize arrived just in the nick of time! I had moved house and couldn’t find the charger for my old vacuum cleaner in the myriad of boxes around me and I was slowly becoming overcome with dust and dog fur which my broom couldn’t gather as it seemed to drift up and away from me rather than in the dustpan.
I have never owned a Dyson vacuum before, but my previous vacuums were not exactly cheap and I had paid between $400 - $800 over the years for various brands with various success. My current vacuum was a VAX upright cordless 20...V VX7 which I purchased in 2015 for $449. Aesthetically, the Dyson v11 is beautiful. The red colour finish wouldn’t look out of place on a red ferrari. There are quite a few parts in the box and the unit and accessories are well packaged within recyclable cardboard. The Dyson v11 comes pre charged at 20% and needs to be charged fully before use. This took a few hours and I kept checking as I was excited to put it through its paces. The LCD screen shows the amount of charge the vacuum has left (see photo) and there is also a blinking blue light on the handle which turns to a steady blue light once the unit is charged. Once the unit was charged, I started vacuuming my hardwood floor which had previously been vacuumed by my floor robot ‘Cherry’. I was astonished at the fist full of fur that was picked up by the Dyson when I thought the floors were relatively clean (see photo). The vacuum was very easy to assemble, however, I did wish there was a manual included and more instructions for the different heads and attachments. A small pamphlet was included with a link to the website which led me to a page that didn’t help with the setup or included tools. However, this is a minor inconvenience though as googling “how to use Dyson vacuum tools” will help you figure out what the different attachments can do and googling for the manual will help you find it to figure out how to clean and use the device correctly. I noticed that my long hair does not get tangled in the rollers on the turbo brush attachment. Every vacuum I have ever owned including my old vacuum and my current robot vacuum always tangles my long hair around the roller and I have to cut it away when cleaning the roller to ensure that the vacuums suction isn’t affected. The Dyson suctions my hair straight to the canister without tangling around the roller!
Questions & Answers
My Dyson outsize works, however, the 2nd battery says charged and when I put it in nothing happens.
So we can get this sorted for you, we would kindly ask you to give our Dyson Experts a call on 1800 239 766 with your machine handy. Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.
If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
We look forward to hearing from you and assisting.
We have just purchased the V11 outsize and find the dust head pulls firmly to the right when vacuuming, we cannot understand why it is doing this even on ECO mode.
This is certainly not to be expected. We would encourage checking the wheels underneath the floor tool and ensuring all the wheels are clear of debris and spin freely.
If so and this continues, please give our Dyson Experts a call on 1800 239 766 with your machine handy at your convenience. Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST. If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
I bought a Dyson V11outsize yesterday I didn’t even use it for 30mins and it’s stopped working altogether and smell like burnt rubber !!!
I probably used it for 20minutes with intervals in between (I’m over estimating the time I used it for ) , I wish I bought something different expensive and disappointing
While new machines can have an unusual small, a burning rubber smell is not to be expected.
Please give us a call on 1800 239 766 with your machine handy and our Dyson Experts will be happy to help. We are open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.
We look forward to hearing from you and getting this sorted.
The Dyson V11 Outsize is Dyson's top of the line cordless stick vacuum, equipped with a motor that spins up to 125,000 rpm. Compared to the Dyson V11 Absolute Extra, it also has a 150% bigger bin and 25% wider cleaner head.
It also comes with 2 cleaner heads and 5 tools, they are:
- Soft Dusting Brush
- Fluffy Cleaner Head
- Combination Tool
- Crevice Tool
- Mini Motorised Tool
- Drop-in Dock
- Stubborn Dirt Brush
For the ultimate package, the Dyson V11 Outsize Pro comes with an additional 3 tools:
- Flexi Crevice Tool
- Mattress Tool
- Extension Hose
|Category||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners|
|Bin Capacity||1.9 L||1.9 L|
|Weight||3.56 kg||3.56 kg|
|Running Time||60 min||60 min|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Release date||Mar 2020||Mar 2020|
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