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E-Green Electrical

E-Green Electrical

 Verified
E-Green Electrical
4.5

13 reviews

Positive vs Negative
85%7%8%
Customer Service
4.3
Timeliness
4.2
Job Satisfaction ?
4.3
Rates and Fees
4.4
13 reviews
DianeN
DianeNNSW
  Verified

Thanks to Kai and the team for an easy and efficient installation. Top marks to Ali who kept me informed during the installation with calls and photos, following up to ensure I was happy with his work. Great service. Show reply

Ask the reviewer
roneel p.
roneel p.5 posts
 

E-green electrical has very poor customer service. Just pushing out products such as Rinnia without any backup to their customers. Save your money and time by not dealing getting warrently headache.

 Follow-up  · No still waiting to be repaired. 2.5 months on.

E-Green Electrical
E-Green Electrical    

Hi Ron, We’re sorry to hear about your… Read more

Rick P
Rick P2 posts
  Verified
Customer Service
Timeliness
Job Satisfaction
Rates and Fees

Poor warranty follow up on residential air conditioning. The pre sale and installation arranged by Kai was uneventful. However, the system developed a fault with the water drainage from the power head (due to installation). Kai’s follow was extremely poor and it took repeated, texts, calls, emails and a compliant before we were able to get a… Read more

tradesperson out. The leaking drain pipe was not resolved, culminating in doing our own repair to the extraction pipe. This should have been managed better and reflects poorly on the company and a reason why I may not consider using them for my future projects.

E-Green Electrical
E-Green Electrical    

Hi Rick, Thank you for taking the time to… Read more

S Harri
S HarriNSW3 posts
 

Paul did an excellent job replacing all our halogen lights to LED. He was friendly, efficient, and respectful of our house. Highly recommend him and E-Green. There was as bit of confusion with timing but Paul stayed in touch and updated us during the day.  Show reply

Gigi
GigiNSW8 posts
 

Happy with the service , Alex did great job , very professional. Show reply

Chris Taylor
Chris TaylorNSW
 

My experience with this company has been exceptional. The pre-delivery service from Kai was pleasant, informative and effective. His quoting was rapid and well below the cost of other companies we tried. We had our split system installed by Dean and Josh today. They turned up exactly on time and came up with creative solutions to the installation… Read more ·  1

of the system in a difficult location. They were a pleasure to have in the house. I would highly recommend their services.

Ash G
Ash GNSW3 posts
 

Kai, Alex, Anthony and Tong are absolutely fantastic! Couldn't have been happier dealing with them. They went above and beyond in figuring out smart solutions for a complex install. I had a Living Room AC install location which was very tricky however, Alex and Anthony didn't give up and figured out a solution! They rock! Tong was absolutely… Read more ·  1

fantastic and made sure that none of my water outlet were draining on the ground even though it was difficult to reach the stormwater drain sometimes! They answered all my questions very nicely, and were in general very Jovial guys to deal with! My congratulations to them for an excellent installation and an excellent experience! Would highly recommend them! Lastly Kai is absolutely amazing guy to deal with! He took my calls and acted fast even on the day of his vacation! Gave me a very professional, excellent and reasonable quote and I loved dealing with him and his team Clarissa!

Watto
WattoNSW34 posts
 

Very efficient and a pleasure to deal with. Kai in sales called me back quickly after my request for a quote. Very patiently waited for my providing information. The quote was good, install date quickly, and install was carried out by Mac and Moh. All these guys stepped up when it was necessary to get the job done. I had two units installed. Mac… Read more ·  1

and Moh very polite, and clean and tidy work, and clean up. I couldn't be happier, and now warmer!! Highly recommend them. Esp now with rebates from govt on AC!! And a Mitsubishi winter promotion discount. Happy customer.

T L.
T L.
 

I am pleased to express my satisfaction for installing a split system AC by E-Green electrical. Abdul & Youssef installed and getting it done professionally well. I recommend them to all. Show reply

SueP
SueP
 

E-Green Electrical were very easy to deal with and very responsive. Every question answered and quote was good. The electrician Paul was absolutely amazing. Really knowledgeable and obliging. Nothing was too much trouble. Best electrician I have encountered. Very pleased overall. Show reply

beetee
beetee12 posts
  Verified

Operations mananger made sure everything went smoothly and the installers Phong and Van made sure furniture was covered and completed the job faultlessly, taking care with extra details which other installers hadnt bother to dowith previous installations ive had.Quoted Price for Mitsubishi Heavy Industry Air con was extremely reasonable . Show reply

Chris
Chris
  Fair Incentive

AC Install – Luke from E-Green Electrical was very helpful with co ordinating this install. Phong the installer went above and beyond. I thank them both very much. Show reply

Peter Mumby
Peter MumbyNSW2 posts
 

LED Upgrade – Had the pleasure of Paul attend to our fantastic downlight upgrade today. He is a professional in every sense of the word, is informative, has good ideas, polite and goes above and beyond. Job well done Paul and thanks to E-green electrical. Show reply

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