Exceptional customer service
I called Inline Plumbing & Electrical for a comparative quote to replace an old hot water system. They said they could install a new one that day, and guess what it was installed within 3 hours of my call! The quick turnaround was phenomenal, I never experienced anything like it before. They also offered a very competitive price, better than the first quote from another trusted plumber I have used before. The installation went quick and smoothly and the installer was very professional and friendly. Based on this exceptional customer service I would highly recommend Inline Plumbing & Electrical.
Water heater replacement. Top service!
My gas water heater replacement was made easy by excellent service from David. Very helpful advice, competitive pricing and great communication. The unit was installed promptly and the plumber did a great job. Highly recommend.
Great Customer Service
I have notying but good things to say. Great customer service, good price and friendly trade staff. I had issues with a faulty off peak smart controller after new hot water service went in and they handled everything for me. I didnt have to do a thing. Good old fashioned customer service. 5 stars from me.
Fast service and reasonable price
Very happy with same day service and Sara updated me on arrival time through the day.
Mark installed the unit quickly and hot water pressure was restored. Price came in a lot cheaper than other quotes.
HWS REPLACEMENT - First rate service, competitive pricing
Service levels were exceptional - Sarah provided me with excellent advice over the phone and was not overly pushy. Stuart and Zac were very pleasant, efficient and tidied up after the job was complete. 10 out of 10 to all involved.
I had two installers that they were constantly fighting, the older person seemed to be very aggressive and abusive towards the younger guy. As others indicated looks like the installers set a trap for additional $300 for installation of the pressure valves which is way above standard price and it looks like a scam.
Otherwise they brought my unit on time and they finished the job and it seems to be working now.
Professional plumbers and excellent service. 100 % satisfied. Specially Mark young and intelligent men. Been calling them since last six years. Owner David has more then 35 years experience and looks after his customers very well.
Inline to the rescue of lovely old lady!
My elderly mother's hot water system died after a long life of almost 20 years and it had to do it on a Saturday. I rang the guys at Inline and spoke to a lovely lass who put me on to Peter who was extremely helpful and down to earth and walked me through what replacement would involve. He then organised for it to happen on the same day. Michael and Ian, a fantastic father and son team came out and did a great job replacing the huge hot water system. The quality of their workmanship was excellent - much better than the pre-existing pipework! Thanks Inline for making life simple for a lovely old lady!
Incredible service, great quality, fair price
Hot water service died on a Friday night. Manufacturer said it would be between 3-5 days through Bunnings for a replacement. Jumped on google & found inline. They like everyone else claim best quality & service but their open 7 day banner & good google reviews made me call them on Saturday morning. They had a new 400lt tank installed by 2.00pm. Cold wet day, very steep driveway so had to carry it up. These guys were amazing & although I wasn't looking for a cheap job, they were competitivly priced to the manufacturer/Bunnings quote which surprised me considering the circumstances & timing.
Hot water cylinder replacement
Great professional service, all went as agreed and in time. Excellent quality service, highly recommended. Spoke to David the day before when our old cylinder bursted, first thing in the morning 7:30 they were in front of our house with a new cylinder. Less than two hours later we had a new hot water cylinder in place working. With a newborn baby in the house, this was a relieve.
End of brown water from our taps
I called inline plumbing and explained our problem ie water from one bathroom hot water supply was brown. The person I spoke to suggested some reasons for this and gave me a figure for call out and exam. I agreed and within the hour 2 workers turned up and dhowed me exactly what the problem was. I was given a price and they immediately set about removing the old geyser and teplaced it with a new one.
Amazed how fast they were able to do the job.
Did not have hot water for sometimes and just called them and a kindhearted lady (Sara is her name) answered the phone and voila everything was taken cared of within short period of time. Thank you so much for speedy excellent service.
I give you high 5.
Prompt reliable excellent service.. we required a new gas hot water system the quote provided was very competitive compared to others. Exceptional service. Same day service...We'll be back again.. thank you
This company know what customer service is all about. They were timely, cost effective, efficient and friendly. I could text, ring or email and always received a response. Very professional and will use again. I’ve already recommended them.
A very impressive company that I have now used on two occasions to my complete satisfaction
Have had two hot water storage tanks replaced this year in two homes. Both were carried out the same day we put in the service call. Prices quoted were fair for the parts used and quality work carried out.
- ‹ Prev
- Next ›
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.