- Verified customer
Prompt service with effective communication
Leaking Hot water system replaced without any fuss for a decent price in a timely manner. old tank and rubbish taken away . site left clean and tidy
will recommend .
- Verified customer
No problem too hard for this Company. I have been so impressed with their friendliness and efficiency.
I recommend this company wholeheartedly. Inline have provided very fast service and kept me notified at all times of their arrival time. I had a particular problem with an old cistern and the technician went out of his way to obtain replacement parts.
New hot water unit
A very quick service.New hot water heater installed within a few hours.Competitive price.Excellent tradesman who took pride in his work.No issues at all.Pleased to recommend this company for future work.
I called up Inline early this morning to have my hot water service replaced as it was leaking. I spoke with David and he was thorough and courteous. I was given a great price and decided to go ahead and book the job. By lunchtime the job was done to perfection and the plumber was well present and friendly. Prompt and effective service. Highly reccomend.
- Verified customer
Perfect!! Extremely professional and thorough with great attention to detail
Could not be happier with their service. The technician who came to fix my faulty hot water heater was extremely professional and thorough with great attention to detail. And both the technician and the Inline staff were communicative and gave me a run down of all possible options. The job was tricky and was quite lengthy but the technician showed his expertise and had the system working in no time. The price was really reasonable as well.
- Verified customer
Great, efficient & low price
Called Inline and I was given a quote that was reasonable and not overpriced. I was given the options to either repair or replace my hot water system. However, given the old age of the heater their team recommended to replace the heater instead, to which I agreed with. The service provided by inline was prompt, professional and genuine with no extra or hidden costs. Will definitely be using Inline’s service in the future and recommend them to all my friends and family.
Excellent top quality service!
Was recommended Inline by a friend and they did not disappoint! The hot water technician arrived promptly on the arranged time. Excellent and professional job done, both from the technician and office staff. I couldn’t be happier! I definitely recommend Inline and will use their services again.
- Verified customer
ridiculous price asked for rheem ignitor replacement
Found the inline plumbing from website, and look at the review. Wow, the review is good. Called and [name removed] quoted me with price match with Rheem callout cost $165 (which is slightly higher than $143) plus the part, and the price will be starts from $165. As the technician is not able to come the next day, I chose inline plumbing yesterday. (And I made a big mistake, and will not recommend others to make the same)
However, the story onsite is TOTALLY different. I know the issue for our heat system would be rheem ignitor replacement, th...at is it. As last time, the same issue occurred 1 year ago. And this morning, the technician [name removed] was replacing the part within 30 mins, and it worked as expected. Issue resolved. Well, the price he asked with paper work was $395 with 1 part, and $495 for 2 parts. Well, that price surprised me, and disagreed. And [name removed] talked to me over the phone, saying: 'normally we charge starting from $459 for technician onsite, and replace the 1 part. if there are 2 parts, it will cost from $500+, right now, only charge for $395, and [name removed] was in your place at 7AM, and it's now almost 50 mins etc'... Come on man, i got the miss call at 7:20 am, and the time we were discuss the price was 7:48am. The job just take only around 20 mins. I was totally pissed off by the price they asked for, I asked to speak with Peter. As the price asked is totally conflicting with what Peter offers over the phone yesterday. And Peter involved to discuss with David, and finally agreed with the price as attached. However, I am still not happy with the final price, as the part will not cost $297-165= $132 as you can see from the pic attached. I am just sharing the expeience this morning with inline plumbing & electrical service. And this is embarrassment for the customer as well as the technician, how come they can ask the price like this, see the pic attached for the part and price... So if you can go with manufacturer, pls go with them. As at least they will not asking the price like this....
I can’t thank Peter enough for the last minute help&support that was given to me on CHRISTMAS EVE of all days. Above&beyond! I have 0 understandings about hot water systems & he offered me a temporary solution for the holiday period and saved me wasting litres of water. AMAZING! Thank you so so much -Penny
Honest, Reliable and Awesome Customer Service
Inline Plumbing and Electrical are one organisation I can say have awesome customer service, tells you honestly what needs to be done and when they tell you they will be there, they will be.
I came across Inline Plumbing because the day before Christmas the hot water decides to give up the ghost. I had another plumber come and look and said the tank needs replacing as it is leaking. Quoted over $4000 for the replacement, but felt it was a bit much.
A quick google search showed Inline Plumbing and the price range for their supply and install.... Make the call and spoke with David to get a ballpark cost as a comparison, who was not just out to make a sale, but gave the honest and truthful assessment of what I have been quoted and what it should cost as a comparison. I quickly cancelled the other order and ordered through David, who again, was awesome, and got his team out on site with the new tank that afternoon and installed. I cannot express how appreciative I am that Inline Plumbing has come to my rescue to get a new tank installed. I can have hot water over the holiday period and my visitors do not have to suffer cold showers, and as a major bonus for the holidays, I still saved over 50% in the back pocket. Thank you, Inline Plumbing, and if I could give more than 5 stars, I would, because they deserve more.
Excellent service delivery
Reliable, customer oriented, effective, costly efficient, service delivery in a timely manner, experienced, positive business practice. Found online, all done with only one phone call made. No worries, no hessles.
Excellent reliable company
We recently used inline plumbing & elect to replace the hot water tank on a weekend. I found David & his team to be professional, friendly, very accomodating and most importantly punctual
Uncomplete, overcharged and asbestos left all over my kitchen.
Quote to remove tap...tap still in wall.
Quote for $350...cost $595
Acknowledged asbestos, broke apart, did not dispose of.
Terrible invoice, no breakdown of parts or services explained. And now wont respond.
Gas hot water system.
I called about needing a new gas hot water system, I was greated with excellant phone service & advised of what I may need. I recieved same day service & excellent advice. Highly recommend.
I called for emergency assistance on a gas hot water service. David returned my call immediately, they came when they said they would and fixed the problem. Top service in every respect.
Efficient and Trustworthy
Extremely professional customer and installation staff. I called at 7:30am and they were here by 9am. Understood exactly what was needed and were reasonably priced. This is the second time we have used them and the service is excellent!
Simon installed my new hot water system yesterday. He was very knowledgeable and professional. He did it carefully and explained to me what needed to be done as there were existing complications. Great job!
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.