Ecosa Flax Linen Sheet Sets
Verified101 reviews
We found our ecosa flax linen sheet set in king size really comfortable and warm! They wash very well as well and line dry super fast which is a plus especially during winter. Would highly recommend. Going to purchase another set! Show details · 1
The flax linen sheets are very well priced for their great quality. The wide band of elastic and depth of the sheet makes it easy to put on the bed. Very comfortable to sleep on. Show details · 1
Reviews with attachments
I absolutely adore it! The soft, beautiful colour transforms my bed into a sanctuary of comfort. I couldn't be happier! For comfort. I couldn't be happier! Show details · 1
Lovely linen – Beautiful, soft linen . The white is a warm white , which I love
Within a few months the bottom sheet got a rip in it, despite following care instructions. Very disappointed in a $200 set of sheets. Eventually we did get a replacement, but they insisted that their warranty period is only 45 days, so apparently they don't even last 2 months. Show details
I purchased the Ecosa Flax Linen Sheet Set and Quilt Cover in "White," expecting a product that matched the website's description and imagery. Unfortunately, my experience did not align with the advertised expectations. Product Experience: - Colour: The sheets I received were beige/cream, noticeably different from the stark white colour depicted… Read more
on the website. - Texture and Quality: The texture felt coarse, which differed from the advertised smoothness of bamboo-linen blends.
Customer Support Experience When I noticed these discrepancies, I contacted Ecosa’s customer support team. While the representatives were polite, the resolution process was lengthy and required significant effort on my part. - Response Times: There were long delays in communication, with weeks passing between responses. - Escalation Required: A remedy was only offered after I cited my rights under the Australian Consumer Law and informed Ecosa that I had initiated a chargeback process through my credit card provider. - Current Status: While a remedy has been offered in the form of a return and refund, Ecosa has not yet followed through on their promise, and we are now 40 days into this process.
While I have been satisfied with the Ecosa mattress I purchased at the same time, I cannot recommend the Flax Linen Sheet Set due to the misrepresentation of the product and the prolonged resolution process. The lack of proactive communication and delays in addressing the issue have been disappointing.
Ultimately, I would rate my experience with this product and the company's handling of the matter 1/5.
I have attached a photo comparison of the product received versus the website imagery for reference.
Hi Louis, We’re truly sorry for all the stress and… Read more
Latest follow-ups
BEWARE - fraudulent and misleading practices. I was sold the incorrect sheets and staff refused to refund the incorrect product. If I could give a Zero Star rating then I would. I made 2 separate purchases of the exact same sheets (bamboo flax… Read more
linen). 1 x order was correct and made of the bamboo flax linen that I purchased BUT the 2nd order was incorrect. I was sent 100% flax linen instead of the Bamboo sheets. I placed the 2 sets side by side and both were made from different fabrics and the labels confirmed this too. The 2nd set was flax linen with NO Bamboo. I contacted Ecosa and requested a refund for the incorrect sheets but Ecosa staff said they do not provide refunds for sheets. I am now left with mis-matched sheet made from 2 different colours and and 2 different fabrics.
I will be contacting Dept of Fair Trading as I am entitled to a refund if I have NOT received the product I paid for.
Follow-up · After weeks of emails back and forth, Ecosa staff recognised I had been sent the wrong set of sheets and finally agreed to provide a refund but this was not an easy process either. Every staff member I spoke to told me a different thing or procedure which made the refund process more complicated than it needed to be. I am still happy with the… Read more
Hello Kellie, Thank you for taking the time to share your… Read more
Positive reviews
These fitted sheets are even better than ones I previously bought as these can also go in the dryer, if needed! (The other ones I bought say to not tumble dry and to line dry in the shade.) Comfortable. Feel luxurious on my skin. Highly recommend! Show details · 1
Beautiful colour, not a slippery as the bamboo sheets (which I prefer). We have the Ecosa king bed mattress and the depth of the sheets are too much for the mattress which means the sheet (fitted) isn't tight/snug fitting. This means the bed always looks messy. Show details · 1
Brought this instead of cotton to see if it lived up to the comments on Google and it does and more. Soft, lightweight and cooling. We had high temps last night and the sheet didn't stick didn't wake in a sweat. Definitely buy this again. Show details · 1
Negative reviews
I was excited to try these sheets, as I loved the sound of the linen and bamboo combination. Unfortunately, they don't feel nice at all, the fabric is rough on the skin. They fit well, seem sturdy and the colour is what I expected, but I will not be using them moving forward. I even tried putting them in the spare bedroom, where my husband gets… Read more
"exiled" to sometimes, but he does not enjoy them either. I am conscious that most other reviewers praise the softness, but unfortunately it's just not there for us.
Hi ALT, Thank you for taking the time to share your… Read more
I recently purchased these sheets and although I love the feel I have found them to be quite hot to sleep in, and they consistently crumple and bunch up over night. Unfortunately I would not recommend them or purchase these again. Show details
Hello Natalie, Thank you for sharing your experience.… Read more
Find out how Ecosa Flax Linen Sheet Sets compares to other Sheets & Blankets
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I purchased these sheets as I currently have flax sheets from Ecosa that I love. I was quite surprised when they arrived and were an improved flax and bamboo blend, something that wasn’t clear when I ordered. I attempted a very long process of trying to talk to someone from the company regarding this, with the hope of exchanging for an ‘older… Read more
version’ . I have purchased many, many, many items from Ecosa with the understanding that it was a local company with local customer service. It is very disappointing that the customer service isn’t of the same quality as the products. Although the sheets are ok, my enjoyment of the Ecosa products along with my usual willingness to sing their praises has been very tarnished by this experience.
Hello Erin, Thank you for sharing your honest feedback.… Read more
Recent reviews
beautiful to look at and sleep in love the linen mix for tropical weather. Have washed twice and the texture is better less slippery and I hope the olive green colour stays as it is Show details · 1
These are the first sheets in a long time that we have been happy with, Nice feel and fits great with plenty of overhang on the flat sheet and elastic all the way around on the fitted sheet. Very Happy Show details · 1
The ecosa sheets are beautiful. They can be easily put on the bed. They feel soft and smooth and very comfortable. They are a joy to wash and easy to fold. I would highly recommend them. Show details · 1
I purchased the flax linen sheet set in colour basil. I already have the bamboo sheets and although I love them I thought the flax linen would be warmer for winter. They are comfortable, soft and luxurious and I will use them for both winter and summer. They wash up beautifully and don’t crease as much as linen alone would. Best price compared to similar sheets online. Show details · 1
The quality of this sheet is good. All the stitches are well-made, and it feels like a high-quality product. The only downside is that I have to constantly tuck the ends back under the mattress, as they stick out after one night (I guess this is because the material is quite smooth). Show reply
These are LITERALLY the best sheets we've ever had! They're soft, have really deep sides, wide elastic and even have little labels on the seams to show the long side on the sheets! We are happy with everything we've bought from Ecosa so far - so happy in fact that we're now looking at buying our next sofa from Ecosa as well. Show reply
The Ecosa website catalog description was clear and accurate - made me curious to try this different fabric blend. I have to say it's a nice, smooth & silky surface to sleep on and seems quite durable as well. I'm pleased with this choice! Show details · 1
Breathable, cosy, in a nice colour. They are oversized for a nice drapery look. Slightly thinner than I’d hoped for. It also does shed ever so slightly - however there has been no pilling even after 3 washes. I like it and would buy other items from this set Show details · 1
Find out how Ecosa Flax Linen Sheet Sets compares to other Sheets & Blankets
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Sheets are okay, nothing special but they sent me some else’s order, box was taped closed an it even had their original invoice in it with all the personal details. Customer service made me do all the running around and their job for them to get it sorted. In the end they stopped contacting me, probably because i wasn’t happy with them. Not very good from them. Show details
Hello Ricardo, We’re really sorry to hear about your… Read more
I love my linen fitted sheet - such quality compared to other brands - the wide elastic band is so special and makes fitting so easy - I will def buy more of these Show details · 1
A nice sheet with the feel between linen and cotton. If you like a bit of texture to your sheets and not too soft to the point that it feels synthetic, this is the sheet for you. Great for deep mattresses. It also has a very thick elasticated band. Show reply
Such great quality items at a great price. We previously shopped at a very popular linen online store and have consistently been left underwhelmed by their quality. Ecosa has been the perfect replacement.
Meh – They are okay.. I've bought them three times now because of how often they have broken. I only keep purchasing as i have the rest of the bed set, and if i replace it would look awkward. Edit: Despite the company responding to this review and stated they would work to resolve it, they unsurprisingly did nothing.
Hi James, Thank you for sharing your feedback. We're… Read more
Fantastic – These sheets are lovely and very nice to sleep on. I did size up to a super king but when I order again I will keep to a King as they have a bit of give that my regular sheets didnt have. Love the lables saying which side is which too, much easier to make the bed. Show details · 1
Super comfy – Bought these for my son who is quite sensitive. He says they are super comfy, soft and smooth. Only problem is he says he has to always make his bed because they keep slipping off (they are so smooth)!
no support – I ordered some linen quilt covers. I already have linen quilt covers from Ecosa that are really good. The new ones are a mix of linen and bamboo. They are a lot heavier than the linen only. I tried to reach out to support with my concern but all I received is an email asking me to do a review. I have written again but received another email for a review. that's what I'm doing now. I have not been able to correspond or talk to a support person.
Hello Habsheim, We’re sorry to hear that you had a hard… Read more
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Hello Amy, Thank you for your honest feedback, we're… Read more