Lovely sheets but.....
We adore these sheets and purchased 4 sets, as we always had issues with sheets on our bed not being able to tuck in properly. Only issues that we have, is the sheets unfortunately have shrunk.
Purchased in November 2020.
Threads pull and the sheets do not stay tucked in. the photo is after 3 days on the bed and 1 wash in a front loader on cold wash and short cycle. The company EXPECT me to PAY THE FREIGHT FOR FAULTY PRODUCT TO BE SENT BACK.
Purchased in November 2020 for $249.00.
A Little Dissapointed
I purchased the Bambo Super Sleeper sheets and have found that there is continual shedding of white material coming of the fitted sheet. Very dissapointed. As they are not cheap to buy.
Purchased in November 2020.
Wonderful sheet sets just like Hotel quality!!!
Great sizing, I bought a Queen size Set and also a Double size set and the Pillow Sets are a great size also.Thank you so much Klevarange another one of your wonderful products among others I have bought from you, top marks to a great company!!!
Purchased for $199.00.
The reviewer stated that an incentive was offered for this review
Super sleeper pro
The additional drop of the fitted sheet enables stability and secure tuck in encasing the mattress and separate topper. The quality of the sheet is excellent. The top sheet over hang enables a very tidy finish.
Love the size of the sheets, they fit extremely well.
Couldn't ask for anything better, wash very well excellent product.
Also lovely material, though it would be nicer to have a range of colours.
Purchased in May 2020.
not fit for purpose
The extra length is great, especially for people with physical restrictions, the fabric is comfortable, BUT one of my new sheets has a simple stain on it after a few days of using the sheet. This stain could not be removed with two washes, one wash after using Vanish Gold Stain Remover, which I have used for years. I emailed the company Kleva Range and their response was to request a photo and tell me "the sheets do have a strict washing regime set in place to avoid things like this occurring". This seems to imply this is my fault. I was gobsm...acked at the lack of courtesy and so-called customer service. I cannot see anything on the label that tells me how to treat a simple stain or that a simple stain cannot be removed the same way as I can on my Target and Kmart sheets. I now have to argue the cost of returning the two sheets as I have not simply changed my mind, but cannot use sheets that do not allow a simple stain to be removed. In my opinion, not a good product if you cannot wash it clean of a simple stain and as for the company - a zero rating for customer service. An email from the company today tells me there is bleach in Vanish Gold so I should not have used it, however they do not appear to advise how a stain should be removed. I'm guessing this to be a company who feels you cannot use bed sheets until you read their entire website, instead of supplying some simple stain removal info in the package - if you cannot use such a common product as Vanish Gold. I will never be a repeat customiser, not would I recommend them to any average user of bed sheets. They have emailed a photo of the care instructions, which reads, cold machine wash separately before first use, wash dark colours separately, cold machine wash separately, do not bleach, do not tumble dry, cool iron, do not dry clean. Shame they didn't add 'do not stain'
Purchased in September 2020 at online for $99.00.
I have trouble normally finding sheets that fit our bed because we have a pillow top and sheets are normally not deep enough. These are extra deep which is great. I also like the quality because they wash well and not too hard to iron. Also they have the size on the label so it is very helpful because I only use white sheets and have double, queen and king beds at home so always getting sheets mixed up.
Purchased in January 2020 for $249.00.
Very disappointing! Super Sleeper Sheet
I purchased a set of super sleeper sheets. They were advertised as being extra big and easy to fit and this was the selling point for me. I was happy when I put them on my bed. However, after washing the sheets once they shrunk and they no longer fit my mattress. I emailed customer service and explained the situation - that the product was faulty but they said that I couldn't get my money back due to the fact that is was over the 30 day period. There was a reason for this as I was away but that is beside the point. I explained to them that refu...nd for a faulty product has nothing to do with the 30 day money back guarantee. If a product is faulty and doesn't do what is was advertised to do then according to the Australian Consumer Act I was entitled to a refund. Email exchanges were ineffective. They were half answered and I had to send multiple emails to progress the matter. The manager didn't appear to understand consumer rights. She refused a refund and kept referring to the 30 day period then she kept changing the excuses, I suspect as a strategy hoping I will go away. The manager then decided to give me a partial refund and a credit note. I thought this was a strange deal. She refused to allow me to speak to anyone else in the company to sort things out. I knew I was entitled to a refund so I made a complaint to NSW Fair Trading and they negotiated on my behalf and I received a full refund. However this took dozens of emails, phone calls and the involvement of Fair Trading to protect my rights as a consumer for a product that did not meet its promise. I've had a really bad experience and have lost faith in this company and its products and would never buy anything from them again.
Purchased in April 2019 for $249.00.
Fantastic. Extra long, Extra Comfy. Love these sheets
Absolutely love these sheets!!! Makes my life so much easier. I used to struggle to make my son's bed every week, trying to pull the last corner on the bed was always so difficult. With the extra long length I find it makes making his bed (and my bed) so much quicker and a lot easier. They also feel so lovely, super soft and luxurious against my skin they really do feel like I'm in a hotel every night. I like the way they look too. My room suddenly looks like it's from a show room. Really happy will definitely be buying more
Questions & Answers
are they made in AUSTRALIA
.No way.. the source all their products from Asia, most likely China. Think it said China on the packages. Mine were faulty and I returned them for a full credit. Do not recommend the bamboo which I sent back.
Thank you for getting in touch! Please note our products are manufactured in China although shipped from our warehouse located in Western Sydney.
I have attached a link to our website which contains more information in regards to each material of sheets: https://supersleeperpro.com.au/collections/sheets
Thank you, SSP Team :)
Hi there was wanting to know the difference between LUX BAMBOO and the SUPER WEAVE DELUX SHEETS please. thank you
I hope you are well.
Our bamboo sheets have a 400 thread count and has more of a softer feel and our dream Weave sheets is a blend of polyester and cotton and has more of a thicker feel.
I have attached a link to our website with our different deals for the sheets: https://supersleeperpro.com.au/collections/sheets
Alternatively if you would like to provide a contact number we will be more then happy to give you a call and answer any further questions in regards to the product or if not I have also attached our contact number 02 9387 4100.
Thank you, SSP Team :)
do you have flat sheets King size, and fitted sheets single size.
I hope you are well.
We do Indeed sell the separates of the Fitted and flat sheets, I have attached a link to these products on our website:
Fitted sheet link: https://supersleeperpro.com.au/pages/search-results-page?q=fitted+sheet
Thank you, SSP Team
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