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Super Sleeper Pro Royal Deluxe Dream Sheets
Johnny SinghPerth, WA
- 2 reviews
Lovely sheets but.....
We adore these sheets and purchased 4 sets, as we always had issues with sheets on our bed not being able to tuck in properly. Only issues that we have, is the sheets unfortunately have shrunk.
Purchased in November 2020.
1 comment
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Theresa N.Eyre Peninsula, SA
Supersleeper sheets
Threads pull and the sheets do not stay tucked in. the photo is after 3 days on the bed and 1 wash in a front loader on cold wash and short cycle. The company EXPECT me to PAY THE FREIGHT FOR FAULTY PRODUCT TO BE SENT BACK.
Purchased in November 2020 for $249.00.
3 comments
Kleva RangeSympler
Hi Theresa,
I hope you are well.... Read more
I am so sorry to hear about this trouble. Please may I ask you to contact us on csmanager@klevarange.com.au with your order number as we would like to look into this urgently. Thank you, SSP Team :)Today 25 January I received a full refund . product was accepted back as faulty and they sent label for freight at no cost to me.
Kleva RangeSympler
Hi Theresa,
Thank you for your update!... Read more
We are glad to hear this is resolved and we do apologise about any trouble caused. Thank you :)Similar opinion? Write a review on ProductReview.com.au!
Dorelle M.South East Queensland, QLD
A Little Dissapointed
I purchased the Bambo Super Sleeper sheets and have found that there is continual shedding of white material coming of the fitted sheet. Very dissapointed. As they are not cheap to buy.
Purchased in November 2020.
7 comments
Kleva RangeSympler
Hi Dorelle,
I hope you are well. ... Read more
Please may I ask you to get in touch with us on csmanager@klevaranage.com.au This is not common feedback we have heard before so would like to urgently investigate this and help get this sorted for. We apologise about any troubles. Thank you, Super Sleeper Pro Team :)You asked me to make contact.
Dorelle Murphy
0407 692828
Kleva RangeSympler
Hi Dorelle,
Thank you for getting In touch I have organised. For someone from our team to give you a call.... Read more
Kind Regards, Super Sleeper Pro Team :)Similar opinion? Write a review on ProductReview.com.au!
Find out how Super Sleeper Pro Royal Deluxe Dream Sheets compares to other Sheets & Blankets
Know better, choose better.
Teresa Matto
- 2 reviews
Wow what a pleasant surprise
Purchased these sheets for the deep edges as no sheets would tuck under our mattress. I found them to be amazing to sleep in thick yet soft. I LOVE THEM!
Purchased in November 2020.
1 comment
Kleva RangeSympler
Hi Teresa,
This is amazing news. ... Read more
Thank you so much for sharing and we are so happy to hear this. Kind Regards, Super Sleeper Pro :)Similar opinion? Write a review on ProductReview.com.au!
Pacorha
- 2 reviews
- 1 like
Love my sheets
I won’t be using any other sheets again. These sheets are excellent. The quality is amazing. Getting into bed with these sheets is the highlight of my day. Thank you.
Purchased in August 2020 for $249.00.
1 comment
Kleva RangeSympler
Hi Pacorha,
I hope you are having a nice day. ... Read more
Thank you for such lovely feedback on our sheets and we are so happy to hear this. Thank you, Super Sleeper Pro :)Similar opinion? Write a review on ProductReview.com.au!
BarbaraIllawarra, NSW
Wonderful sheet sets just like Hotel quality!!!
Great sizing, I bought a Queen size Set and also a Double size set and the Pillow Sets are a great size also.Thank you so much Klevarange another one of your wonderful products among others I have bought from you, top marks to a great company!!!
Purchased for $199.00.
1 comment
Kleva RangeSympler
Hi Barbara,
I hope you are well. ... Read more
Thank you so much for this wonderful feedback we appreciate it. We are so happy to hear that you are enjoying our products ! Kind Regards, Super Sleeper Pro Team :)Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Elizabeth MillerWestern Australia
- 3 reviews
Love them
Have bought two sets of these sheets and love the quality and fit.. They are especially great on deep mattresses. Laundry is a breeze, and the service when ordered was efficient
1 comment
Kleva RangeSympler
Hi Elizabeth,
I hope you are well. ... Read more
Thank you so much for this lovely feedback, we are happy to hear that you are satisfied with our service. I wish you a lovely day. Kind Regards, Super Sleeper Pro Team :)Similar opinion? Write a review on ProductReview.com.au!
NoneGreater Melbourne (Outer), VIC
- 2 reviews
Super sleeper pro
The additional drop of the fitted sheet enables stability and secure tuck in encasing the mattress and separate topper. The quality of the sheet is excellent. The top sheet over hang enables a very tidy finish.
Purchased at Kleva Range.
1 comment
Kleva RangeSympler
Hi There,
Thank you so much for such lovely feedback. We are very happy to hear that these sheets have met your satisfaction.... Read more
I wish you a lovely day. Kind Regards, Super Sleeper pro Team :)Similar opinion? Write a review on ProductReview.com.au!
Trish MillerSouth Australia
Excellent product
Love the size of the sheets, they fit extremely well.
Couldn't ask for anything better, wash very well excellent product.
Also lovely material, though it would be nicer to have a range of colours.
Purchased in May 2020.
1 comment
Kleva RangeSympler
Hi Trish,
I hoep you are well. ... Read more
Thank you so much for your feedback and we are so happy to hear that you are satisfied and are enjoying your sheets. Please note that I will pass your feedback to our products team. I wish you a lovely day. Kind Regards, Super Sleeper Pro Team :)Similar opinion? Write a review on ProductReview.com.au!
Find out how Super Sleeper Pro Royal Deluxe Dream Sheets compares to other Sheets & Blankets
Know better, choose better.
Maggie T.Greater Melbourne (Metropolitan), VIC
- 2 reviews
not fit for purpose
The extra length is great, especially for people with physical restrictions, the fabric is comfortable, BUT one of my new sheets has a simple stain on it after a few days of using the sheet. This stain could not be removed with two washes, one wash after using Vanish Gold Stain Remover, which I have used for years. I emailed the company Kleva Range and their response was to request a photo and tell me "the sheets do have a strict washing regime set in place to avoid things like this occurring". This seems to imply this is my fault. I was gobsm...Read more
acked at the lack of courtesy and so-called customer service. I cannot see anything on the label that tells me how to treat a simple stain or that a simple stain cannot be removed the same way as I can on my Target and Kmart sheets. I now have to argue the cost of returning the two sheets as I have not simply changed my mind, but cannot use sheets that do not allow a simple stain to be removed. In my opinion, not a good product if you cannot wash it clean of a simple stain and as for the company - a zero rating for customer service. An email from the company today tells me there is bleach in Vanish Gold so I should not have used it, however they do not appear to advise how a stain should be removed. I'm guessing this to be a company who feels you cannot use bed sheets until you read their entire website, instead of supplying some simple stain removal info in the package - if you cannot use such a common product as Vanish Gold. I will never be a repeat customiser, not would I recommend them to any average user of bed sheets. They have emailed a photo of the care instructions, which reads, cold machine wash separately before first use, wash dark colours separately, cold machine wash separately, do not bleach, do not tumble dry, cool iron, do not dry clean. Shame they didn't add 'do not stain'Purchased in September 2020 at online for $99.00.
1 comment
Kleva RangeSympler
Hi Maggie,
I hope you are well. ... Read more
Thank you for your feedback and we apologise about any Inconvenience caused. I will defiantly pass this feedback on to our products team. I believe our customer service has discussed a suitable solution for yourself and this has now been rectified. Thank you for your patience and understanding. Kind Regards, Super Sleeper Pro Team :)Similar opinion? Write a review on ProductReview.com.au!
CherylSydney, NSW
- 5 reviews
- 1 like
Excellent quality
I have trouble normally finding sheets that fit our bed because we have a pillow top and sheets are normally not deep enough. These are extra deep which is great. I also like the quality because they wash well and not too hard to iron. Also they have the size on the label so it is very helpful because I only use white sheets and have double, queen and king beds at home so always getting sheets mixed up.
Purchased in January 2020 for $249.00.
1 comment
Kleva RangeSympler
Hi Cheryl,
Thank you for your lovely feedback. We are really glad to hear that you are enjoying your sheets and that the extra deep skirt and sizing labels have helped with your laundry!... Read more
Thank you.Similar opinion? Write a review on ProductReview.com.au!
JosephineSydney, NSW
- 3 reviews
- 8 likes
Very disappointing! Super Sleeper Sheet
I purchased a set of super sleeper sheets. They were advertised as being extra big and easy to fit and this was the selling point for me. I was happy when I put them on my bed. However, after washing the sheets once they shrunk and they no longer fit my mattress. I emailed customer service and explained the situation - that the product was faulty but they said that I couldn't get my money back due to the fact that is was over the 30 day period. There was a reason for this as I was away but that is beside the point. I explained to them that refu...Read more
nd for a faulty product has nothing to do with the 30 day money back guarantee. If a product is faulty and doesn't do what is was advertised to do then according to the Australian Consumer Act I was entitled to a refund. Email exchanges were ineffective. They were half answered and I had to send multiple emails to progress the matter. The manager didn't appear to understand consumer rights. She refused a refund and kept referring to the 30 day period then she kept changing the excuses, I suspect as a strategy hoping I will go away. The manager then decided to give me a partial refund and a credit note. I thought this was a strange deal. She refused to allow me to speak to anyone else in the company to sort things out. I knew I was entitled to a refund so I made a complaint to NSW Fair Trading and they negotiated on my behalf and I received a full refund. However this took dozens of emails, phone calls and the involvement of Fair Trading to protect my rights as a consumer for a product that did not meet its promise. I've had a really bad experience and have lost faith in this company and its products and would never buy anything from them again.Purchased in April 2019 for $249.00.
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Meer KatSydney, NSW
Fantastic. Extra long, Extra Comfy. Love these sheets
Absolutely love these sheets!!! Makes my life so much easier. I used to struggle to make my son's bed every week, trying to pull the last corner on the bed was always so difficult. With the extra long length I find it makes making his bed (and my bed) so much quicker and a lot easier. They also feel so lovely, super soft and luxurious against my skin they really do feel like I'm in a hotel every night. I like the way they look too. My room suddenly looks like it's from a show room. Really happy will definitely be buying more
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Questions & Answers
Dorothy Mordauntasked
are they made in AUSTRALIA
3 answers
.No way.. the source all their products from Asia, most likely China. Think it said China on the packages. Mine were faulty and I returned them for a full credit. Do not recommend the bamboo which I sent back.
thankyou for info I decided not to order
Kleva RangeSympler
Hi Dorothy,
Thank you for getting in touch! Please note our products are manufactured in China although shipped from our warehouse located in Western Sydney.
I have attached a link to our website which contains more information in regards to each material of sheets: https://supersleeperpro.com.au/collections/sheets
Thank you, SSP Team :)
JUDY MUNDAasked
Hi there was wanting to know the difference between LUX BAMBOO and the SUPER WEAVE DELUX SHEETS please. thank you
1 answer
Kleva RangeSympler
Hi Judy,
I hope you are well.
Our bamboo sheets have a 400 thread count and has more of a softer feel and our dream Weave sheets is a blend of polyester and cotton and has more of a thicker feel.
I have attached a link to our website with our different deals for the sheets: https://supersleeperpro.com.au/collections/sheets
Alternatively if you would like to provide a contact number we will be more then happy to give you a call and answer any further questions in regards to the product or if not I have also attached our contact number 02 9387 4100.
Thank you, SSP Team :)
Myrtle asked
do you have flat sheets King size, and fitted sheets single size.
1 answer
Kleva RangeSympler
Hi Myrtle,
I hope you are well.
We do Indeed sell the separates of the Fitted and flat sheets, I have attached a link to these products on our website:
Fitted sheet link: https://supersleeperpro.com.au/pages/search-results-page?q=fitted+sheet
Flat sheet link: https://supersleeperpro.com.au/pages/search-results-page?q=flat+sheet
Thank you, SSP Team
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Kleva RangeSympler
Hi Johnny,
I hope you are well. ... Read more
Thank you for getting In touch with us I am so sorry to hear about this. Can you please get in touch with us on Super Sleeper Pro Team as we want look into this as soon as possible. We apologise about any troubles. Thank you, Super Sleeper Pro Team :)