Wonderful sheet sets just like Hotel quality!!!
Great sizing, I bought a Queen size Set and also a Double size set and the Pillow Sets are a great size also.Thank you so much Klevarange another one of your wonderful products among others I have bought from you, top marks to a great company!!!
Purchased for A$199.00.
The reviewer stated that an incentive was offered for this review
Super sleeper pro
The additional drop of the fitted sheet enables stability and secure tuck in encasing the mattress and separate topper. The quality of the sheet is excellent. The top sheet over hang enables a very tidy finish.
Love the size of the sheets, they fit extremely well.
Couldn't ask for anything better, wash very well excellent product.
Also lovely material, though it would be nicer to have a range of colours.
Purchased in May 2020.
not fit for purpose
The extra length is great, especially for people with physical restrictions, the fabric is comfortable, BUT one of my new sheets has a simple stain on it after a few days of using the sheet. This stain could not be removed with two washes, one wash after using Vanish Gold Stain Remover, which I have used for years. I emailed the company Kleva Range and their response was to request a photo and tell me "the sheets do have a strict washing regime set in place to avoid things like this occurring". This seems to imply this is my fault. I was gobsm...acked at the lack of courtesy and so-called customer service. I cannot see anything on the label that tells me how to treat a simple stain or that a simple stain cannot be removed the same way as I can on my Target and Kmart sheets. I now have to argue the cost of returning the two sheets as I have not simply changed my mind, but cannot use sheets that do not allow a simple stain to be removed. In my opinion, not a good product if you cannot wash it clean of a simple stain and as for the company - a zero rating for customer service. An email from the company today tells me there is bleach in Vanish Gold so I should not have used it, however they do not appear to advise how a stain should be removed. I'm guessing this to be a company who feels you cannot use bed sheets until you read their entire website, instead of supplying some simple stain removal info in the package - if you cannot use such a common product as Vanish Gold. I will never be a repeat customiser, not would I recommend them to any average user of bed sheets. They have emailed a photo of the care instructions, which reads, cold machine wash separately before first use, wash dark colours separately, cold machine wash separately, do not bleach, do not tumble dry, cool iron, do not dry clean. Shame they didn't add 'do not stain'
Purchased in September 2020 at online for A$99.00.
I have trouble normally finding sheets that fit our bed because we have a pillow top and sheets are normally not deep enough. These are extra deep which is great. I also like the quality because they wash well and not too hard to iron. Also they have the size on the label so it is very helpful because I only use white sheets and have double, queen and king beds at home so always getting sheets mixed up.
Purchased in January 2020 for A$249.00.
Very disappointing! Super Sleeper Sheet
I purchased a set of super sleeper sheets. They were advertised as being extra big and easy to fit and this was the selling point for me. I was happy when I put them on my bed. However, after washing the sheets once they shrunk and they no longer fit my mattress. I emailed customer service and explained the situation - that the product was faulty but they said that I couldn't get my money back due to the fact that is was over the 30 day period. There was a reason for this as I was away but that is beside the point. I explained to them that refu...nd for a faulty product has nothing to do with the 30 day money back guarantee. If a product is faulty and doesn't do what is was advertised to do then according to the Australian Consumer Act I was entitled to a refund. Email exchanges were ineffective. They were half answered and I had to send multiple emails to progress the matter. The manager didn't appear to understand consumer rights. She refused a refund and kept referring to the 30 day period then she kept changing the excuses, I suspect as a strategy hoping I will go away. The manager then decided to give me a partial refund and a credit note. I thought this was a strange deal. She refused to allow me to speak to anyone else in the company to sort things out. I knew I was entitled to a refund so I made a complaint to NSW Fair Trading and they negotiated on my behalf and I received a full refund. However this took dozens of emails, phone calls and the involvement of Fair Trading to protect my rights as a consumer for a product that did not meet its promise. I've had a really bad experience and have lost faith in this company and its products and would never buy anything from them again.
Purchased in April 2019 for A$249.00.
Fantastic. Extra long, Extra Comfy. Love these sheets
Absolutely love these sheets!!! Makes my life so much easier. I used to struggle to make my son's bed every week, trying to pull the last corner on the bed was always so difficult. With the extra long length I find it makes making his bed (and my bed) so much quicker and a lot easier. They also feel so lovely, super soft and luxurious against my skin they really do feel like I'm in a hotel every night. I like the way they look too. My room suddenly looks like it's from a show room. Really happy will definitely be buying more
Questions & Answers
What material are they available in, what colours do they come in and, how much would the Queen size be. please....
Hi Angela when I was choosing the material choice was 100% cotton, bamboo and super weave. The colours were only white but they have sheen strips running through them and im not sure on the price of a queen size but for $250 i received 2 sets of sheets which is great value for king size. As I am only a customer it would be best if you went to the website for super-sleeper-pro-royal-deluxe-dream-sheets and all the info is there.
In which country are these sheets made and are they organic?
Hi Sarah I don't know which country they were made (maybe their website can answer that) and I purchased the 100% cotton sheets
Thank you so much for getting In touch.
Please may I ask you to email firstname.lastname@example.org and they will refer you to someone from our Super Sleeper Pro Sheets Team who will be able to answer any questions in regards to this product.
Thank you, Super Sleeper Pro Team :)
I have just received my "Super Sleeper Pro Queen Sheets" today for $249 and was expecting a second set. However I have been sent a "Single Set" which I have no use for!! I would have been happy with a "Double Set" however. How do I go about getting an exchange please. Mary Toplis
Thank you I have been given an address to send back the Single Set and hope to get a Queen Set returned in due course.
This also happened to me! Stuck with single sheets also. I gave up trying to return them - it was so difficult. Complete waste of money.
I hope you are well.
Sorry to hear about any trouble.
Please may I ask you to get In touch with us on email@example.com and provide your contact number and order number as we would like to help you with this process and help assist you in getting the right size sheet.
Thank you, Super Sleeper Pro Team :)
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