product and service are excellent
Their customer service has been brilliant with every purchase I have made with them, and the quality really is outstanding. Last Christmas Purchased a couch and they delivered within the same week, there was only slight error made but it was so easy to contact them and get sorted immediately, I found the staff very polite and professional. Even though it being close to Christmas they were able to arrange a pick and delivery without hassle.
With the sheets, the texture is soft and silky and again service brilliant I made an error ordering size...and forgot to make a return after a month but after a quick email, they accepted the return. Highly recommend this company, good service, good quality, and love that they are conscious about the environmental impact and the animals.
Purchased in August 2020 at Koala for A$25.00.
soft & durable
These sets are beautiful. Very fast delivery, well made, and also fits over mattress topper easily. The quality is fantastic, and I will absolutely be getting more sets in the future!
Product is fantastic, quality really good, and delivery was amazing ordered at 11pm and delivered before 1pm.next day - fully recommend.
Product softness is amazing and washing and drying is easy
The most comfiest bed sheets ever!!!
We absolutely love our Koala sheets. They are incredibly soft & comfy, light weight but not flimsy. They wash beautifully & colours are true to what you see as advertised. We now have 2 sheet sets & 3 Koala mattresses which are just as awesome! Only disappointment is that they don’t have king single sheets but we have them on our king & queen size beds. Also have to say that Koala have exceptional customer service. We will be happy to purchase more koala products in the future.
Purchased in July 2020.
- Verified purchase
High quality, excellent fitting sheets. The flat sheet is particularly generous ensuring a secure fit on the mattress. Simply slide into the luxurious feel for a comfortable nights sleep. I'm very happy with my value for money purchase.
Purchased in August 2020 for A$191.00.
- Verified purchase
Great quality and great service
I’d seen Ads online in regards to the mattress and couch that Koala sell but never purchased anything from them. 2 years ago, I found out they do bed sheets as well. I visited my mother overseas and gifted her a quilt cover and some sheets. I’d never used their products and went by the reviews on their website. My mother couldn’t stop raving about them! I had to get my own set (it took me a while!). The entire set - quilt cover, pillow cases and sheets are very soft and comfortable in every weather. It’s definitely worth the money and Koala provides prompt service and responds to any queries ASAP. Will certainly be back for more and keep recommending them to people I know.
Purchased in June 2020 for A$289.00.
A little bit of luxury in bed
I love the feel of these sheets.... So does my geriatric cat!!! Perfect fit and great colour compliments my revamped bedroom. Would highly recommend this linen line to anyone wanting a luxe feel in their bedding.
Super soft sheets!
The sheets are great quality and fitted perfectly. They are super soft and feel great against your skin. I got the full set (fitted, flat, and doona cover) and am very happy with my purchase. Dunno how they compare for price but love the convenience of buying it all together online and delivered to your door. Super simple. Great product. Easy win.
Purchased in June 2020.
Best sheets ever,
I am a lover of beautiful bed linen and have over the years bought what other people have assured me are the best, nothing compares to these sheets. I have even bought some to send overseas as a wedding gift. Not only uniquely Australian, from the eucalyptus tree but so soft and luxurious and beautifully boxed. I would buy some in single size for my grandsons if they were available.
Purchased in May 2019.
Silky smooth sheets
We are delighted with our Koala sheets. They have maintained their silkiness through continued use and washing. I will always buy Koala products from now on as we are so impressed by the sofabed and pillows as well.
Love my new sheets
Purchased with the flat sheet to complete a set of linen for the bed. Beautifully soft and silky! Made from sustainably sourced Eucalyptus = big tick! Thanks for another fabulous product.
- Verified purchase
Super soft and amazing
Softest sheets ever. We have the duvet cover as well and they are just amazing. Love the bluegum colour too. I have a silk pillowcase and the sheets are comparable to that for softness.
Purchased in May 2020.
- Verified purchase
Finally at 55 I have beautiful bedsheets, best ever!
The sheets are soft and comforting. Aesthetically, beautifully presented. A beautiful gift to myself (or anyone). Finish off my bed and great night's slumber - great value for money. Customer service extraordinary.
Purchased in March 2020 at Koala for A$180.00.
Soft and cool sheets!
Love my koala bed sheet, it’s incredibly soft and I love how it’s a cool material as well as super soft, I prefer this than a 1000tc cotton to be honest. Definitely worth the $. I also bought the matching duvet cover as they had a 15% discount at the time.
Purchased in March 2020 for A$127.50.
Ordered in Dec 19 with delivery expected mid Jan.
Further delays were advised by over a month. The attitude was stiff crap if you don't like it.
Cancelled my order because of the ongoing delays and poor customer support.
Purchased in December 2019 for A$350.00.
Lovely fabric, terrible stitching
My review is here because Koala has removed all reviews of their sheets, good and bad, from the website.
The Koala website raves about the Tencel fabric they use, and I've found they're right in regards to this particular detail. The fabric is lovely and soft, really nice to sleep on. The big problem is how the sheets are actually stitched.
We bought a bigger mattress and base to replace our old bed and we had no sheets to fit. They had a sale on, so I bought two new sets of sheets.
When washed, the fabric loosens and seems to stretch, but the...
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.