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Ecovacs Deebot N8+
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Terrible service/support
The product does what it states in the description but the product quality and support are not worth the price.
It rusted just after a couple of uses and it's 7 months to get that sorted.
They don't reply, the process to send it back for repair is terrible.
After receiving the robot they claimed they didn't have the part to replace and I would need to wait.
I only sent it because they said they had the part to replace it.
- 23 reviews
- 6 likes
This is the first robotic vacuum that we have owned or used in our household of 6 people and multiple fur children. We had done some cursory research into such units in the past but had always come to two conclusions:
1) you have to spend a lot if you want a good one, and
2) all that money is better put towards upgrading the existing stick vac.
I always thought that robotic vacuums were doomed to be more of a hassle than a time saver... but the N8+ has changed my mind somewhat.
The Ecovacs Deebot N8+ arrived very quickly, and the first featur...
Read moree to impress was a fairly minor one: its packaging. The N8+ is very well packed, and evidence of that sort of care is usually a good start when it comes to appliances. Also, the included instructions are very detailed and don't leave any questions unanswered. Therefore, getting everything up and running was quick and easy. Next to sort out was the app, which could seem like a minor or optional feature, but it really isn't. The app allows all sorts of control over your Deebot, too numerous to list here, and really should be the first thing you set up before unleashing your new vac on any sort of cleaning mission. Here I found my first foible: the vac wouldn't pair with our WiFi router properly, regardless of what I tried. Thankfully, the app then offered a 'Plan B' of pairing with my phone and achieving the same result, but it seems odd that direct pairing was difficult after ticking all the boxes... your experience may vary. Also, any notifications delivered by the app (filter cleaning, brush tangles, etc.) are very clear and easy to understand. After pairing, placing the charging dock and allowing "Alfred" (I wanted to name it "Jeeves" but was outvoted 5-1) to charge fully, it was time to get a map of the house. This didn't take a whole lot of time, and included tiled and carpeted floors. It's definitely a good idea to make sure everything (and I mean everything) is off the floor before getting the area mapped to ensure there are no spots missed. I was impressed with how well Alfred's ToF sensor "sight" worked; while watching the map expand on the app, you can see a lot of ground being discovered well before the unit arrives to map in detail. It might seem insignificant, but being able to see all the nooks and crannies means that very little gets overlooked.
Purchased in .
- 44 reviews
- 32 likes
Context:
We live in a two storey house with a pet dog (with long fur). Typically we vacuum about twice a week (using a stick vacuum cleaner) but have found after getting a new dog, the amount of fur and general dirt in our floors has warranted more time spent cleaning (ideally a daily clean).
Aesthetics:
The robot vacuum cleaner is about the size of a large laptop and the thickness of a deck of cards. It is quite minimalist with it’s design and the dock can be easily placed in a small corner or against the wall (as long as it’s near a power po...
Purchased in .
Hi Jean,
Thanks so much for sharing your feedback on the DEEBOT N8+. We love that ECOVACS has been able to make your life that much easier, the family and your new shaggy friend!...
Read more If you ever have any further feedback or have additional questions please don't hesitate to reach out. Many thanks, The ECOVACS Team
- 11 reviews
- 15 likes
The Deebot N8+ is a surprising package. The package includes the robot (weighs 3.7 kg, measures 34cm in diameter), an auto-empty station with side brushes, two disposable dust bags and mopping accessories.
With the help of the quick start guide, I was able to download the Ecovacs Home app, setup the Deebot and connect to my home wi-fi and was ready to go within 20 minutes.
The Ecovacs Home app is essential for the operation and programming of the Deebot and you cannot run the unit without it. The app offers a auto cleaning mode so that you c...
Read morean get started immediately. If you want more control and customise your cleaning for example, set up a sequence of rooms to clean or specific areas to clean and customize suction power, then you need to use the Smart Cleaning mode. I used my Deebot on hard floors with hall runners carpeted rooms and tiled floors. The Deebot performed well on all these surfaces. What surprised me was how well it worked on the rugs and carpets. Deebot senses the carpets and goes into boost mode to increase its suction power. The most surprising feature I discovered was how intelligent it was. If you use the Smart cleaning mode, it maps out your floor layout and location of furniture and uses the mapping to create an efficient cleaning program. There are sensors around and at the bottom of the robot so you don’t have to worry about it falling down steps or damaging furniture.
Purchased in .
Hi Dennis,
Thanks so much for sharing your honest feedback on the DEEBOT N8+, such a lovely, great review! We always are interested to hear what you think and how we can improve, and we definitely take this on board....
Read more If you ever have any further feedback or have additional questions please don't hesitate to reach out. Many thanks, The ECOVACS TeamThe reviewer stated that an incentive was offered for this review
Find out how Ecovacs Deebot N8+ compares to other Robot Vacuum Cleaners
Know better, choose better.
- 2 reviews
Auto Empty Function Disappointing
Purchased a Deebot N8+ 3-in-1 with the Auto Empty dust bin. The Deebot vacuum cleaner is functioning as expected, the auto empty function is not. When the dust catcher on board the Deebot fills up, the auto empty function doesn’t work. Apparently this is not a fault, the auto empty function won’t work if the onboard dust bin is “overloaded”. However there is no way the Deebot can sense it’s overloaded. My advice is to buy a unit with a bigger on board dust bin with the best suction for your budget. Check out the market as there are lots of deals out there. Personally I’m disappointed with Deebot.
Purchased in at Amazon for $799.
Hi Glen,
Many thanks for your feedback on the DEEBOT N8+. We really appreciate you taking the time to share your experience.
We're very sorry to hear that you're disappointed with your experience with...
- 2 reviews
- 1 like
Time saver
We recently purchased this ECOVAC after a lot of researching. It is a few levels down from their most recent version.
We have a mix between floorboards, tiles & carpet.
The vacuum function is great. It get under furniture and is pretty quiet. The mop function is not so great. We have found that the battery life only last around 70mins but it does have the continuous clean feature and will recharge and keep cleaning.
It is handy that is links to google hone.
Overall, we are happy that we don’t have to get out the dust pan to clean up spills and it saves time when we want to do a thorough clean. Very happy!
Purchased in for $750.
Hi Sally,
Thank you so much for sharing your feedback on our DEEBOT N8+!...
Read moreWe are really happy that you have enjoyed your experience with ECOVACS so far, and hope you continue to have a pleasant experience with our products. If the battery is not lasting as long as it should, it could be a case of which settings you have on in the app? If you'd like us to put you in contact with one of our customer care representatives who will be able to support on this, please don't hesitate to let us know and we'll get someone to give you a call :) Thanks again for your support of ECOVACS! Best wishes, The ECOVACS teamQuestions & Answers
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Details
| Category | Robot Vacuum Cleaners |
|---|---|
| Manual | Download manual |
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Hi Marshall.
Thanks so much for sharing your amazing feedback on the DEEBOT N8+. We always are interested to hear what you think and we're so glad we could help!...
Read more If you ever have any further feedback or have additional questions please don't hesitate to reach out. Many thanks, The ECOVACS Team