Fridge is less than 3 years old. Worked fine until just out of warranty and has failed on and off ever since. Constant problems. Tried to get Electrolux to help out as good will because a $3.5k fridge should be reasonably expected to last more than 2-3 years without major failures. They wouldn't have a bar of it because it was just out of warranty and wanted me to book their technician to come out and inspect (at an exorbitant call out fee). Would never buy another Electrolux again.

After a terrible experience with our last fridge, we ended up going from a French door style fridge to the Electrolux bottom mount and it's been a great upgrade.

It's a fridge, so there's not exactly a big feature list to pore over, however it does what it says on the box, it keeps food cold, it's consistent and it looks the part.

The shelving and drawers are solid and well put together and the control panel is easy to use.

It's a little louder than the old fridge, but nothing major, and it doesn't seem to be outside the standard noise level...

The handles of the fridge are held in place by an extremely small screw, since purchasing the fridge for over $2K we have had to have 4 handle changes on the fridge handles. The technician has come out 3 times and checked everything and even played around with the suction parts but no luck. The Fridge is now just out of warranty, I'm trying to get a hold of Electrolux customer service team but have been hold for over an hour.
Have researched online and it seems it is a reoccurring issue with most of these fridges and this specific handle.
With all the online examples plus my experience will be contacting ACCC next, not good enough, you cannot sell a product that is below par and follow it up with poor customer service.

We bought the fridge approx 2 years ago from Harvey Norman. The fridge handle pulled off after three months. Apart from being noisy (which we can handle) first the fridge, then freezer, stopped working about 2 months ago. Repair guy came out twice, fixed the fridge and then again to fix the freezer. Now the fridge has stopped working again after 2 weeks!!!! I am so frustrated and disappointed with this fridge, I just really regret spending so much money on something that has proved to be such a fail. The one star is pretty much because it looks ok.

We bought a new Electrolux EBE5307BC-R fridge this week from Harvey Norman. We were required to fit the two door handles ourselves and instructions are included together with an allen key. The allen key is so soft and flexible, and the allen screws so stiff that it was extremely difficult to tighten the door handles to the fridge, resulting in the thread of the screw being stripped, meaning that the door handle will never be properly tight to the door. Very disappointed with both HN and Electrolux. I recommend that anybody buying an Electrolux fridge insists beforehand that the fridge is fully installed by the vendor.

Great design etc. BUT the high frequency noise from the motor is like torture. Have spoken to Electrolux on three separate occasions and they have sent out a service person to have a look at the fridge. Only had it a month!!!! The last service man could hear a noise but in him it was feint.
I sometimes turn off the fridge at the wall to stop hearing that high-pitched noise.
I suggested that they just swap it over for another one. Fair call I thought.

Service department not too keen on that idea. In fact they told me to go back to the p...

First time i have bought a bottom mount and its convenient and efficient. I would not go back to the conventional design. This fridge is relatively quiet. All food held within is maintained to appropriate temperatures so i have not made any adjustments between seasons.
Most people will have an issue with the vacuum seal that the door makes when its closed. If you try and open the door within 30 seconds then you feel like the handle will break. I thought this might be a deal breaker but I found that the top corner lip of the door could be used ...

This fridge is the noisiest fridge I've used. Before this fridge, I've used LG, Hitachi, Panasonic. Switching to Electrolux is one big mistake. The constant hissing, swirling, chirping noise generated is unbearable and gets noisier and noisier. It wasn't as noisy when I got it but now almost a year, the noise is progressing. One of the reason I chose this fridge was the low noise decibel rating in the specification, thus not truthful.

Chills well buoght fridge in april 2020 its quite perchest from compliences on line next day free del and set up take away old complience lots of room for all meat and every thing else crispers work well keeps everything fresh

We bought this fridge just over a year ago from Bing Lee. I am really happy with it. It’s really spacious and has an additional chill draw which is good for cheese and deli meats. The fruit/draw is a decent size as well. It has multiple settings so if you want to chill drinks fast you can.
The freeze draws are good, although it doesn’t look big you can fit a lot in there. It is aesthetically pleasing and it’s well in my kitchen.

Bought this fridge three years ago. After a few months the handle of the fridge came off and smacked my partner in the face resulting in him walking around with a black eye for a week. The door seal is so tight that the fridge is hard to open via door handle.
Recently the sensor that senses if the fridge needs to run its defrost program broke, resulting in a warm fridge, hundreds of dollars repair costs and loss of a week's worth of groceries.
I didn't receive a response when getting in touch with customer service about it.
It's also tricky to...

Purchased our fridge from Harvey Norman who provided an excellent deal. They delivered the fridge on time and with care. The fridge works very well and we are very happy with it. I read a number of reviews before buying it and I have to say it is better than the fisher and paykel equivalent. It’s quiet and love how the door needs a nudge to close, this is great as new fridges create a suction once closed as the warm air contracts making it a little difficult to reopen immediately, especially if you just need to get the milk out for a few seconds to add to ones coffee! The interior is also superior to its rivals. Highly recommend this product.

The fridge isn't cold enough. I noticed all of our food wasn't lasting as long as it was in our old fridge, so I put two different thermometers inside the fridge and found out that the fridge was sitting at around 6-7 degrees at best. This prompted a service call from Electrolux and they replaced the fan, this didn't make any difference. The second service call involved the service technician changing the temperature setting of the fridge to it's lowest setting of 1 degree, it now sits around 4-5 degrees and 'all good' according to them, now th...

I’m very happy with this fridge. Well designed shelving, it doesn’t freeze my vegetables like my old fridge did, maintains its temperature and it’s energy efficient. It’s quiet too. Very happy with this purchase. There are slightly cheaper fridges in this size in other brands but the energy efficiency of this model won me over.

Love the shelving space and how fresh it keeps the food, particularly fruits and vegetables. The ice maker is a fantastic feature and I love how it fills itself! Small downside is the freezer drawers do not offer a lot of depth and frozen items tend to be crammed in and the water dispenser tap is quite narrow so it does take a bit to fill up a water bottle. Overall very impressed with it's functionality after having it for about a month

I am vary satisfied with this product and it has been very economical for me to have it. It is a very high quality product and there has been no issues with it.

The worst decision on a fridge we have made and we've had a few in our life. The door stops about 20cm before closing unless extra pressure used. You cant just give it the usual nudge. I have had many fridges in my life time and this is a real problem as fridge often stays open. I have since taken note of other fridges at friends houses etc and cant find any that are as hard to close. Technician came over and said 'that is how it's made'! Left my husband to see him. I would not have accepted that conclusion. Phoned again and the turse an...

We have had the fridge for 3 months now and it has been incredible. The temperature is consistent and easily modifiable if we need it to be colder for an evening etc. The features are very useful especially the quick ice feature. Really love the bottom mount. The only thing that took some time to get used to is that the freezer door has to be open wide to pull the draws out, you can't just open it a little bit and grab something quickly but it's nothing that detracts from the quality of the fridge. Really really impressed.

Overall, I’m pretty happy with the performance of the fridge. It’s a bit noisy, but it does its job and I love the freezer set-up (I’ve only ever had bottom-mount fridges before). However, I’m not sure that the person(s) who designed it has ever cleaned a fridge.

1. The drawers themselves don’t seem to be fully removable but are part of an integrated unit. I hope there’s a trick to removing them and it’s possible, but so far I haven’t learned it and I’m scared to force it unless I break something. If they’re not fully removable, who thought t...

Well designed interior to other fridges I've owned. We drink a lot of water and the water dispenser saves opening the fridge so a great advantage. Energy use star rating is what made us spend more than we would have preferred.