Well below standard of it's usual competitors.
Poor Construction/Quality control and has needed Tech attendances twice already since buying new from Harvey Norman (June 2020)

It looks good & works OK, but lots of underlying issues.
Discard memories of the Quality F&P brand.
We purchased b/c of our space limitations.
Expensive for product brand that's dropping towards bottom of the heap.. (built in Thailand unlike our prior F&P fridge/freezer it lasted 20+Yrs) Declined even further compared to even 5 years ago. Our initial Installer notted So...Read more

Model RF522 BRPX6: Bought from Appliances Online. We were disappointed that a left-hinged door model was not available, but will learn to live with the right-hand opening. Frig appears to work silently and well. Couldn't find out how to remove the covers to the two baskets in the top shelf of the door, which we would prefer to have open as that shelf is getting fairly high in the frig, but will live with that too until we get better (non-destructive) advice. Plenty of frig shelves supplied, and we have removed one (together with two d...Read more

On the 4th of August our fridge was collected by a carrier and a lend refrigerator delivered. We had had the service man visit a week previously and paid $130. We received no job number or email communication the month. On friday 28 of August the carrier rang and said that he was coming on Tuesday the 1st Sept to pick up the loan frig. I asked if he was bringing our frig back? He said he didn't know. He didn't come. We have spoken to F&P customer service 3 times inlcuding a call to a supervsor to no avail. The time delay and the lack of c...Read more

We always supported F&P because they used to be a locally-produced brand - not so now. I would never buy another Fisher & Paykel product after this experience.
I can't believe Fisher & Paykel are STILL selling the activesmart fridge six years after we bought our TOTAL DUD!!! From the moment we bought the 519L fridge freezer, it's been a total nightmare - 10 call-outs for the same problems, over and over again, that weren't fixed properly, including door clips flying off, printed circuit board problems, fan problems, manufacturing problems,...Read more

This is the third Fisher & Paykel fridge with the exact same interior layout (with bottom freezer) that we have had in 14 years. There was absolutely nothing at all wrong with the first 2 fridges of the same model that we had, we just decided to pass them on to younger family members each time we renovated different houses/kitchens; we loved them. But this new model (purchased late 2019) has a constant high pitched noise that is inescapable. We have an open plan kitchen/living area (like most people these days) and, even though the television i...Read more

We recently bought the Fisher and Paykel ActiveSmart 519L refrigerator with the recessed handles. In the main it is an excellent unit, well laid out, keeps a constant temperature, etc. However:
- The first 18 hrs it was NOISY (our kitchen is in an open plan living area). However, it seems that is because it was just getting down to temperature. All seems ok now.
- The butter/cheese compartments in the top of the door are quite high. It is ok for me but my wife is not tall and she can barely see them.
- The "soft close doors" are not like soft ...Read more

I had the previous model F&P stainless steel upside down fridge for 15 years and when that needed replacing, the choice was easy. Despite having to replace crisper containers and shelves a couple of times due to cracking, my previous fridge was quiet, beautiful and reliable. What a mistake trusting that the new model (2017) would be the same!

It keeps food nice and cold, is easy to access and while the design is not as attractive or as easy to keep clean as its predecessor, it still looks alright...a bit like a brick and definitely more prone ...Read more

Love this product. I always buy F&P because I find them very reliable appliances. Mistakenly I bought the left door but nevermind, we're used to it now and it doesn't take away from an excellent product. Temperatures even and very quiet working motor. Easy to clean with the glass shelves, something I missed with my old fridge. Bottom freezer is a boon; afterall, we don't go into the freezer as often as we go into the fridge. Very spacious, something that surprised me when it arrived, as I'd only viewed this model online before purchase. ...Read more