Fisher & Paykel ActiveSmart 519L Bottom Freezer (RF522B Series)RF522BRPX6 (Stainless Steel, Right Door, Recessed Handle), RF522BLPX6 (Stainless Steel, Left Door, Recessed Handle), RF522BRPW6 (White, Right Door, Recessed Handle), etc...
Long-lasting fridge known to last for years
Easy to clean
Reviewer Photos & Videos
Horrendous Build Quality and Horrible Customer Service.
Our family have been loyal customers of Fisher and Paykel for two decades, and had previously enjoyed stylish and reliable products, with great after sales support. Those attributes are now relegated to history and Fisher and Paykel has become a brand we will avoid.
The tipping point was last week, when we bought a brand new Fisher and Paykel fridge and freezer.
It was faulty from day one. Kept icing over and issue became worse by the day. The motor was running continuously trying to keep freezer cold. Water started pooling on the floor, pre...senting a slipping hazard in our kitchen. A week after we purchased the product, we tried to contact Fisher and Paykel. It was impossible to get through to customer service, and when we eventually did, we were transferred around with no continuity or resolution. Eventually we gave up, and contacted the retailer and arranged for a full refund and return as the product was defective, and under Australian Consumer Law was deemed 'not fit for purpose' and therefore we were entitled to a full refund. Sadly, Fisher and Paykel have become a cheap and nasty brand, one that we will avoid.
Purchased in March 2021 at The Good Guys for $1,679.00.
The freezer is full of frost and ice builds up
Our old F&P fridge lasted a fair number of years, after some small warranty repair, and we got used to the layout so the new one had to be F&P again. Similar experience to the last purchase, a brand new fridge has issues. This time it's an ice builds up inside the freezer, which gets open once a day, with room temperature around 20-25 degrees and low Canberra humidity. Obviously, the door seal is faulty on the two weeks old fridge. I think that's the last product we bought of this brand, Fisher & Paykel.
Purchased in February 2021 at Appliances Online for $1,970.00.
Terrible Long-Term Fridge
I don't know if we just got a dud or what, but we have had this fridge for just over 2 years and its really just not good, was never great but has gotten significantly worse over the last 8 or so months and is now out of warranty.
The first issue we had was is if you place food in the wrong area of the fridge, expect it to be frozen. I've had countless things on various shelves come out with ice shards, even on the default temperature setting or warmer.
Then, within the first 18 months, the spring-type element that bounces the fridge door b...ack to help the sensor alert you to the door being left open snapped clean off. In fact, it snapped off so cleanly and out of no where, it took me nearly 2 weeks to figure out what the piece that shot across the kitchen even did. In November (about 6 months after the last issue) the top freezer drawer slider has popped out and I think its snapped. If you open the freezer now, the drawer slides itself out and the only way to close the freezer is to hold the drawer shut and use the door itself to keep it in place. If I remove the drawer itself and view the slider, the arm swings freely behind the shelf itself. You can put it back and as soon as you slide the drawer out it pops back out again. The fridge can also be excessively loud of a night, sounds like something rattling and there's nothing we can do to fix it - believe me, I've tried finding it. Was the first Fisher & Paykel product I've had in a long time and I can confidently say it will be the last.
Purchased in September 2018 at Harvey Norman.
Great looks and layout, Poor build quality
Nice flat finish and the hidden door handles. Interior plastic and plastic door shelves are of good flexible plastic and not brittle that tend to crack. Layout is excellent and very roomy. Led light is nice and bright. Well priced. A temp reading would be a nice addition.
What you might not like...
The stainless steel finish looks great but needs lots of up keep with constant wiping of finger marks around and near handles. Any dings stands out unlike a white door.
The door seal sucks in tight when closing and if you have to quickly reopen its ...
Purchased in February 2018 at Harvey Norman for $1,900.00.
12 months on I still love my F/P fridge/freezer
It is super quiet, easy to clean.
Plenty of door compartments. Love drawers in freezer so easy to sort things
Door alarm is handy
Temp consistent though can slightly freeze products at the back of fridge
Keeps fruit and veg fresh for longer
Just love my fridge It works as hard as I do in the kitchen. I'm so glad it performs well and looks great too
Purchased in January 2020 at The Good Guys.
Noisy rattler from Haier. Not the F&P quality of old. Lots of Quality issues
Well below standard of it's usual competitors.
Poor Construction/Quality control and has needed Tech attendances twice already since buying new from Harvey Norman (June 2020)
It looks good & works OK, but lots of underlying issues.
Discard memories of the Quality F&P brand.
We purchased b/c of our space limitations.
Expensive for product brand that's dropping towards bottom of the heap.. (built in Thailand unlike our prior F&P fridge/freezer it lasted 20+Yrs) Declined even further compared to even 5 years ago. Our initial Installer notted So...
Worst fridge. Didn’t last more than 3.5 years
Ongoing problems with this fridge from the beginning. Loud noises and had it serviced 3 times and eventually died last week of only have it for 3.5 years and was told to fork out $500 for parts and no guarantee it will fix the problem.
Will never purchase a F&P fridge again.
Purchased in April 2017 at The Good Guys for $1,800.00.
My best friend
I love this fridge/freezer. It is energy efficient, quiet and keeps everything at a great temp, especially with the control drawers in the crispers. The lighting is so bright making it easy to see what you have. So easy to use the freezer with the easy glide out drawers. It even has a thin draw to store pastry sheets or pizzas. Great buy.
Purchased in January 2020 at The Good Guys for $1,355.00.
Good fridge but faulty when left factory
I purchased this fridge 2 1/2 years ago , unpacked and installed by Good Guys and never moved by me since. I recently discovered a sizeable gap in top door when cleaning which FP technician said must have left factory like that. After adjustment to close gap requiring considerable brute force by FP I can notice a much heavier pull required to open the door now. So how much extra electricity was wasted before restoring the door to how it should have been in the first place? Not happy to pay $170 for shoddy assembly.
Purchased in March 2018 at The Good Guys Physical store for $1,545.00.
Great looking fridge.
This is a replacement fridge F&P fridge that was 15years old. It it a great fridge, lots of room. Big deep freezer, much more quiet than our old model. Ss is easy to keep clean. Great price. Highly recommend.
Purchased in November 2019 at The Good Guys for $1,200.00.
Great Fridge great size
We have had the fridge for 10 months and it is just right for our family. Temperature for winter and summer is just right and easily adjustable if necessary. Plenty of room and good sized vegetable drawers. The stainless steel needs occasional cleaning but that is a simple wipe job. I'm pleased with this purchase.
Purchased in January 2020 at Appliances Online for $1,362.00.
Love F & P
This was to replace my 18y.o. Fisher & Paykel which was great. This upside down model had proven to be even better. 519lt gives ample fridge and freezer space. Extremely quiet motor. Maintains constant temperature. Have now had it for 4 months and cannot yet fault it. Very happy with my purchase.
Purchased in June 2020.
Model RF522 BRPX6: Bought from Appliances Online. We were disappointed that a left-hinged door model was not available, but will learn to live with the right-hand opening. Frig appears to work silently and well. Couldn't find out how to remove the covers to the two baskets in the top shelf of the door, which we would prefer to have open as that shelf is getting fairly high in the frig, but will live with that too until we get better (non-destructive) advice. Plenty of frig shelves supplied, and we have removed one (together with two d...oor baskets) entirely to allow taller objects to be cooled. I like the wheels on the frig - easy to move the frig in and out, and easy to lock down. The frig comes with a reasonably-extensive and helpful list of instructions as to temperatures at which foods such as vegetables should be stored, but unfortunately there is no digital temperature read-out in the frig and you need to insert an external thermometer. A built-in digital thermometer should be too much for Fisher & Paykel to supply for the price of the frig. Repairmen who came (at a price!!) to look at our former (19-y.o.) Fisher & Paykel frig, said that a new one would not last as long. We will wait and see.
Purchased in September 2020 at Appliances Online for $1,907.00.
WHERES MY FRIDGE?
On the 4th of August our fridge was collected by a carrier and a lend refrigerator delivered. We had had the service man visit a week previously and paid $130. We received no job number or email communication the month. On friday 28 of August the carrier rang and said that he was coming on Tuesday the 1st Sept to pick up the loan frig. I asked if he was bringing our frig back? He said he didn't know. He didn't come. We have spoken to F&P customer service 3 times inlcuding a call to a supervsor to no avail. The time delay and the lack of c...ommunication from F&P is terrible. A 3 year old fridge with a gas leak is bad enough. I cannot recommend the carrier, the repair workshop, the customer service or the refrigerator because at 3 years the gas has leaked out. I have emailed the service department and not received a reply. What I want is my refrigerator back repaired. We understand as it was not under the full warrantee that we needed to pay for labour. Please help us to get our fridge back.
Purchased at e&s for $1,400.00.
Very noisy fridge
Great design very happy with look and function wise,
bottom freezer is perfect.
However, main problem is the horrible bang noise which keep increasing speciallY in Night time.
After every 8 to 10 minutes you can hear the horrible loudest bang in my house. Sooo annoying
F&P help line centre: such a bad attitude.
Totally wasted my money in this fridge.
Purchased in March 2018 at Harvey Norman.
Absolutely Love It
This fridge is so roomy and the temp inside just amazing. The freezer on the bottom makes life so much easier for me. My ice is frozen so much faster and the fridge opens and closes so much easier, it doesnt slam shut and the open fridge door alarm is really good not annoying. There is nothing about this fridge I dont like to be honest its simply stunning.
Purchased in July 2020 at Appliances Online for $1,670.00.
have had it for 3 years and not 1 issue
has senses in both the fridge and freezer part for if its left open which helps alot with kids
holds a decent amount
Purchased in November 2017 at Harvey Norman for $1,000.00.
Perfect fridge for a home
Excellent design with plenty of space. Always maintains consistent temperature and bottom freezer is very handy to use. Water is dispenser is an excellent feature with very easy filter replacement settings. Ice dispenser is also very reliable with a quality design. Everything works perfectly.
Purchased in April 2019 at Harvey Norman for $1,600.00.
Can't believe Fisher & Paykel are still selling VERY NOISY 'activesmart' fridges!!!
We always supported F&P because they used to be a locally-produced brand - not so now. I would never buy another Fisher & Paykel product after this experience.
I can't believe Fisher & Paykel are STILL selling the activesmart fridge six years after we bought our TOTAL DUD!!! From the moment we bought the 519L fridge freezer, it's been a total nightmare - 10 call-outs for the same problems, over and over again, that weren't fixed properly, including door clips flying off, printed circuit board problems, fan problems, manufacturing problems,...
Purchased in January 2014 at Winning Appliances NSW for $1,800.00.
Great interior layout - absolutely awful constant high-pitched noise!
This is the third Fisher & Paykel fridge with the exact same interior layout (with bottom freezer) that we have had in 14 years. There was absolutely nothing at all wrong with the first 2 fridges of the same model that we had, we just decided to pass them on to younger family members each time we renovated different houses/kitchens; we loved them. But this new model (purchased late 2019) has a constant high pitched noise that is inescapable. We have an open plan kitchen/living area (like most people these days) and, even though the television i...s 10 metres away from the fridge, the constant high pitched noise interrupts TV viewing, music listening, family life etc and is extremely grating. I gather it is something to do with new (more eco friendly?) compressor technology but it is horrendous. Can anyone offer any solutions? Fisher & Paykel? Pleeeease? I sooooo regret getting rid of our previous Fisher & Paykel fridge (purchased in 2012). :(
Purchased in December 2019 at Winning Appliances WA, O'Connor for $1,570.00.
Questions & Answers
Does it have egg holders?
HI Wayne. I don't think it did but if so I would have put them out. I prefer to get my eggs fresh that have not been in the fridge and then they can stay on the bench or in my cupboard. of course once they have been refrigerated then you need to place them in the fridge but with so many compartments and shelf adjustments then I would use an egg carton or an egg holder from the market . Hope this helps. Cheers
Answer is in the manual
All my appliances are fisher and paykel so buying a new fridge of the same brand was a no brainer, however, the so called active smart fridge is anything but! Items freeze in the centre top shelf, and if you lower the temperature, the items in the door are warm. Very disappointing fridge.
Fisher & Paykel ActiveSmart 519L Bottom Freezer (E522B Standard Series)Have this refrigerator is it possible to purchase two NEW crisper drawers for same,ours have broken.
Barry Coaker (Victoria)
- This range of fridges is suitable for a household of around 4 to 5 people
- Like many other bottom mount fridges, this Fisher & Paykel has been awarded an impressive 4.5 energy rating
- The fridge adapts to your usage to conserve energy - so the fridge will only defrost and cool when necessary
- To keep food fresh and organised, this fridge includes various types of shelves, crispers, and bins
- The stainless steel body of the fridge in conjunction with solid glass shelving makes this fridge durable and easy to clean
What reviewers liked about this fridge?
- Adjustable temperature makes this fridge suitable for a range of different foods and external temperatures. For example, in summer this fridge can be made colder to cool food efficiently.
- Many reviewers have owned this fridge for lengthy periods of time, stating that their fridges were durable enough to stand the test of time. One reviewer mentioned that they had owned their previous Fisher & Paykel fridge for over 12 years.
- This Fisher & Paykel fridge is spacious and can fit a decent amount of food. Reviewers mentioned that they had plenty of space to pack away groceries for the whole family.
- The sleek stainless steel finish made a stylish addition to many kitchens - it was easy to work the fridge into the existing decor.
|Category||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators|
|Dimensions||1720 x 790 x 695 mm||1720 x 790 x 695 mm||1720 x 790 x 695 mm||1720 x 790 x 695 mm|
|Energy Rating||3 star(s)||3 star(s)||3 star(s)||3.5 star(s)|
|Household Size||4-5 people||4-5 people||4-5 people||4-5 people|
|Features||Door Alarm and Frost Free||Door Alarm and Frost Free||Door Alarm and Frost Free||Door Alarm, Frost Free, Ice Dispenser and Water Dispenser|
|Colour / Finish||Stainless Steel||Stainless Steel||White||Black|
|Number of Shelves||4||4||4||4|
|Number of Fruit & Vegetable Bins||2||2||2||2|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Total Capacity||519 L||519 L||519 L||519 L|
|Fridge Capacity||360 L||360 L||360 L||360 L|
|Freezer Capacity||159 L||159 L||159 L||159 L|
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