Our family have been loyal customers of Fisher and Paykel for two decades, and had previously enjoyed stylish and reliable products, with great after sales support. Those attributes are now relegated to history and Fisher and Paykel has become a brand we will avoid.

The tipping point was last week, when we bought a brand new Fisher and Paykel fridge and freezer.

It was faulty from day one. Kept icing over and issue became worse by the day. The motor was running continuously trying to keep freezer cold. Water started pooling on the floor, pre...

Our old F&P fridge lasted a fair number of years, after some small warranty repair, and we got used to the layout so the new one had to be F&P again. Similar experience to the last purchase, a brand new fridge has issues. This time it's an ice builds up inside the freezer, which gets open once a day, with room temperature around 20-25 degrees and low Canberra humidity. Obviously, the door seal is faulty on the two weeks old fridge. I think that's the last product we bought of this brand, Fisher & Paykel.

I don't know if we just got a dud or what, but we have had this fridge for just over 2 years and its really just not good, was never great but has gotten significantly worse over the last 8 or so months and is now out of warranty.

The first issue we had was is if you place food in the wrong area of the fridge, expect it to be frozen. I've had countless things on various shelves come out with ice shards, even on the default temperature setting or warmer.

Then, within the first 18 months, the spring-type element that bounces the fridge door b...

Nice flat finish and the hidden door handles. Interior plastic and plastic door shelves are of good flexible plastic and not brittle that tend to crack. Layout is excellent and very roomy. Led light is nice and bright. Well priced. A temp reading would be a nice addition.

What you might not like...
The stainless steel finish looks great but needs lots of up keep with constant wiping of finger marks around and near handles. Any dings stands out unlike a white door.
The door seal sucks in tight when closing and if you have to quickly reopen its ...

It is super quiet, easy to clean.
Plenty of door compartments. Love drawers in freezer so easy to sort things
Door alarm is handy
Temp consistent though can slightly freeze products at the back of fridge
Keeps fruit and veg fresh for longer
Just love my fridge It works as hard as I do in the kitchen. I'm so glad it performs well and looks great too

Well below standard of it's usual competitors.
Poor Construction/Quality control and has needed Tech attendances twice already since buying new from Harvey Norman (June 2020)

It looks good & works OK, but lots of underlying issues.
Discard memories of the Quality F&P brand.
We purchased b/c of our space limitations.
Expensive for product brand that's dropping towards bottom of the heap.. (built in Thailand unlike our prior F&P fridge/freezer it lasted 20+Yrs) Declined even further compared to even 5 years ago. Our initial Installer notted So...

Ongoing problems with this fridge from the beginning. Loud noises and had it serviced 3 times and eventually died last week of only have it for 3.5 years and was told to fork out $500 for parts and no guarantee it will fix the problem.
Will never purchase a F&P fridge again.

I love this fridge/freezer. It is energy efficient, quiet and keeps everything at a great temp, especially with the control drawers in the crispers. The lighting is so bright making it easy to see what you have. So easy to use the freezer with the easy glide out drawers. It even has a thin draw to store pastry sheets or pizzas. Great buy.

I purchased this fridge 2 1/2 years ago , unpacked and installed by Good Guys and never moved by me since. I recently discovered a sizeable gap in top door when cleaning which FP technician said must have left factory like that. After adjustment to close gap requiring considerable brute force by FP I can notice a much heavier pull required to open the door now. So how much extra electricity was wasted before restoring the door to how it should have been in the first place? Not happy to pay $170 for shoddy assembly.

This is a replacement fridge F&P fridge that was 15years old. It it a great fridge, lots of room. Big deep freezer, much more quiet than our old model. Ss is easy to keep clean. Great price. Highly recommend.

We have had the fridge for 10 months and it is just right for our family. Temperature for winter and summer is just right and easily adjustable if necessary. Plenty of room and good sized vegetable drawers. The stainless steel needs occasional cleaning but that is a simple wipe job. I'm pleased with this purchase.

This was to replace my 18y.o. Fisher & Paykel which was great. This upside down model had proven to be even better. 519lt gives ample fridge and freezer space. Extremely quiet motor. Maintains constant temperature. Have now had it for 4 months and cannot yet fault it. Very happy with my purchase.

Model RF522 BRPX6: Bought from Appliances Online. We were disappointed that a left-hinged door model was not available, but will learn to live with the right-hand opening. Frig appears to work silently and well. Couldn't find out how to remove the covers to the two baskets in the top shelf of the door, which we would prefer to have open as that shelf is getting fairly high in the frig, but will live with that too until we get better (non-destructive) advice. Plenty of frig shelves supplied, and we have removed one (together with two d...

On the 4th of August our fridge was collected by a carrier and a lend refrigerator delivered. We had had the service man visit a week previously and paid $130. We received no job number or email communication the month. On friday 28 of August the carrier rang and said that he was coming on Tuesday the 1st Sept to pick up the loan frig. I asked if he was bringing our frig back? He said he didn't know. He didn't come. We have spoken to F&P customer service 3 times inlcuding a call to a supervsor to no avail. The time delay and the lack of c...

Great design very happy with look and function wise,
bottom freezer is perfect.
However, main problem is the horrible bang noise which keep increasing speciallY in Night time.
After every 8 to 10 minutes you can hear the horrible loudest bang in my house. Sooo annoying
F&P help line centre: such a bad attitude.

Totally wasted my money in this fridge.

This fridge is so roomy and the temp inside just amazing. The freezer on the bottom makes life so much easier for me. My ice is frozen so much faster and the fridge opens and closes so much easier, it doesnt slam shut and the open fridge door alarm is really good not annoying. There is nothing about this fridge I dont like to be honest its simply stunning.

Works great
have had it for 3 years and not 1 issue
has senses in both the fridge and freezer part for if its left open which helps alot with kids
holds a decent amount

Excellent design with plenty of space. Always maintains consistent temperature and bottom freezer is very handy to use. Water is dispenser is an excellent feature with very easy filter replacement settings. Ice dispenser is also very reliable with a quality design. Everything works perfectly.

We always supported F&P because they used to be a locally-produced brand - not so now. I would never buy another Fisher & Paykel product after this experience.
I can't believe Fisher & Paykel are STILL selling the activesmart fridge six years after we bought our TOTAL DUD!!! From the moment we bought the 519L fridge freezer, it's been a total nightmare - 10 call-outs for the same problems, over and over again, that weren't fixed properly, including door clips flying off, printed circuit board problems, fan problems, manufacturing problems,...

This is the third Fisher & Paykel fridge with the exact same interior layout (with bottom freezer) that we have had in 14 years. There was absolutely nothing at all wrong with the first 2 fridges of the same model that we had, we just decided to pass them on to younger family members each time we renovated different houses/kitchens; we loved them. But this new model (purchased late 2019) has a constant high pitched noise that is inescapable. We have an open plan kitchen/living area (like most people these days) and, even though the television i...