Energy SA

The best service by a professional team our solar and battery was a quality install thank you kindly – Panels and battery install was neat, electrician was very helpful trying to get the best for us and our house. Above and beyond installing awnings over our invertors, too job Show details

Excellent customer service and job – Out of a total of 6 quotes, we selected EnergySA because the manager, Robby, had and unlimited readiness to spend any amount of time discussing and explaining every aspects of the system, the installation, issues we were facing, etc. He, along with each of the tradies that came out, had an obvious seriousness and commitment to meet our needs and… Read more

install the best system for us. Robby himself requoted our installation at least half a dozen times as our understanding and needs evolved. Unlike one quoter, he was ready to listen -- actually listen -- to our needs and design a system specifically for us.

We have a less than optimum roof situation and significant partial shading issues. We also had specific objectives to be able to run a large air-conditioner during summer without importing energy, and a few other requirements such as leaving room for the gutters to be cleaned. All of these were attended to and our needs completely satisfied in as much as the situation would allow. The system has been operational for two years, and is working beautifully, in fact is exceeding our expectations.

We also had an unfortunate warranty situation with one of the key components of our system. After weeks of stuffing around, the manufacturer declared there was no issue, which was ridiculous. EnergySA at this point took the warranty matter into their own hands. Swapped out the faulty device (an expensive one) and did some additional installation work ... all at their own expense! At the time they said they would continue to chase the warranty situation with the manufacturer, but didn't want us to be dragged through any more.

Now that is some serious customer service!

Some months later, the manufacturer admitted fault, but thanks to EnergySA, we were spared those months.

It is impossible for me to recommend EnergySA highly enough.