Sun Select

Sun Select

 Verified
Sun Select
4.8

1,288 reviews

PositivevsNegative
96% · 1,24038 · 3%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Purchase Price$3,821.65
Value for Money
4.8
Product Quality
4.7
Shipping
4.7
Customer Service
4.8
Timeliness
4.6
Job Satisfaction
4.7
Rates and Fees
4.6
Installation
4.7
High level of professionalism
Tier 1 panels
Transparent process

Reviews

1,288 reviews
1,288 reviews
Ahmed E.
Ahmed E.Greater Melbourne (Metropolitan), VIC
 

Great experience

I recently installed a 13.3kw system+battery. The system is working perfectly fine, I can follow the energy generated by the solar system through an app. I found it very easy to communicate with sunselect team especially with Henry and Jerry. They were clear with all the information and always attend when I need clarification. The installer did a great job.
Product Quality
Rates and Fees
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Bill F.
Bill F.
 

Pleasure to deal with

From quote to install and commissioning was professional and easy, everything was explained and easy to understand, the installation was done with minimal disruption would recommend them anytime. Show details
Veerappa
VeerappaGreater Melbourne (Outer), VIC
 

Good service

Karl and his team did good job in solar installation Show details
ali k.
ali k.
  Fair Incentive

Excellent

Very polite and professional especially Michael which I talk him and I will recommend them to everyone Show details
Greg S.
Greg S.Perth, WA
 

Michael was Very polite and skilled installers

Excellent service and installation led by Michael and his team. Show details ·  1
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Nick Heffernan
Nick HeffernanGreater Melbourne (Outer), VIC
 

Great Service, easy to deal with, prompt responses

Sun Select were Easy to deal with, kept me updated on progress, handled all Government interest free rebate paperwork for payment, we had to do the loan docs, installers went above and beyond by replacing several cracked tiles not related to the install and also helped with Apps and WIFI, 10.2kw system comprising Sungrow 5kw solar inverter and AlphaEss 5.2kw Solar inverter and 10.2kw battery. All up 23x440w quality panels, Inspected and up and running within 6 days, Thanks also to Michael for his help, Sunselect overall deserving of the 5 Star review, we’re generating more than we need and running off the battery for most of the evening Show details ·  1
Customer Service
Timeliness
Rates and Fees
Dinesh
DineshSydney, NSW2 posts
 

Great customer service experience!

Ann was very professional and helped answering all the questions I had. Show details ·  1
Jason C.
Jason C.Sydney, NSW
 

Very good

Job completed on time to a high standard, system works very well currently, very happy with installation team Show details ·  1
Timeliness
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Romeo
RomeoRichmond-Tweed, NSW3 posts
 

Great experience- would recommend

Great service and price. Good quality product. Very good installers. Show details ·  1
Rates and Fees
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Avani K.
Avani K.
 

Solar Panel at home

Michael was a great help in this experience. Thank you Michael & team for the good work. Absolutely value for money. Show details ·  1
Meet
MeetMetropolitan Adelaide, SA
  Fair Incentive

I have good and Great experience with SunSelect in such good price

They use great products in such good price. On time Show details ·  1
Ven
Ven
 

Excellent Customer Service

Excellent Service, timely installation. Great follow up.
Great people to deal with.
Great team effort by Jerry, Hayden, Michael and all the other team. Show reply
M T.
M T.Greater Melbourne (Metropolitan), VIC4 posts
 

Very Bad experience with Sun Select

I have Sun Select installed my 6.6kW solar system in April. There is some faulty thst cause my system perform very poor, only a half of its capacity. My 6.6kW system is working like a 3kW system now. I have contact Sun Select to ask them fix the issue. However, after almost 2 months, nothing have been done yet. They ignored my email. I have lodged complain to NETCC.
Sun Select promised many things but when there is issue, they run away.
Will not suggest this provider. Show details
Value for Money
Rates and Fees
Installation
Sun Select
Sun Select   DM   
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Varma D.
Varma D.South East Queensland, QLD
 

Great work

Micheal is very helpful and I am satisfied with installation. Show details ·  1
manmeet s.
manmeet s.
  Fair Incentive

Quick installation good service

Oliver did the great job for our solar system installation.i highly recommend. Show details ·  1

Questions & Answers

Doreen
Doreen

Why does Sun Select not answer the 1300 number supplied for support. Only days after installation my system keeps tripping the electrical box. Called more than 2 dozen times without any success.

Sun Select
Sun Select   DM   
Housie
Housie

Why is it so hard to get a faulty replacement item installed? Months to get the replacement item and now cant get installation. All private numbers, no one answers. When they do call back, they are always "looking into it" but nothing gets done. My elderly parents have been lumped with a non working system for months. Who should I contact?

Sun Select
Sun Select   DM   

We are really sorry to hear that. Please share your contract number, and i will arrange a call back asap.

Housie
Housie  

Have sent a pm

Steve
Steve

Why aren't my reviews being published online

See all Sun Select questions

Details

About Sun Select’s installation process

Sun Select offers a comprehensive service that works with you to figure out the best solar solution for your home. The process is as follows.

  • Discussion with a solar expert to work out whether solar is a good fit for your home.
  • The in-house engineering team work with solar pros to design the right solar system for your unique home.
  • The custom system design is run by the homeowners for their approval. Grid connection approval is also sought from the electricity distributor in your local area. The necessary paperwork is also prepared pre-installation.
  • Sun Solar staff get to work and install a solar panel system in your home.

Other benefits

  • Sun Select only uses Tier 1 solar panels in their installations. This means panels are manufactured using a careful quality control process to ensure the highest standard of quality. This also means panels are more premium, and may be more expensive than non-Tier 1 panels.
  • An accreditation by Clean Energy Council means staff are trained to install renewable energy systems, and to work in line with industry best-practice standards.

Points of praise

Above all, the high level of professionalism embodied by Sun Select was viewed as the top feature of their service. Staff are informative and comprehensively guide householders through each step of the solar installation process. They are also good communicators who are quick to respond to queries, whether by email or otherwise.

The installers also displayed a great work ethic and standard. They showed up to jobs on time, and worked efficiently and skilfully, without hiccups. They were also polite and friendly, to boot.

CategoryOnline Shops, Solar Panel Installers and Solar Retailers
Offers Free Standard Shipping No
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberYes
Clean Energy Council Recognition Approved Retailer and Member
Solar Connection TypeGrid-Connected and Hybrid
Awards 2023
Visit official website

Contact info for Sun Select

Mon9:00 am - 6:00 pm
Tue9:00 am - 6:00 pm
Wed9:00 am - 6:00 pm
Thu9:00 am - 6:00 pm
Fri9:00 am - 6:00 pm
Sat9:00 am - 6:00 pm
SunClosed
  • ABN: 24621635130

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