Sun Select
VerifiedABN: 246216351301,678 reviews
AI reviews summary
Pros
Cons
Verdict
Overall sentiment for Sun Select is generally positive, with many customers praising the competitive pricing, smooth sales process, and professional installation teams. A subset of reviewers, however, experienced challenges with scheduling delays and post-installation communication when addressing technical faults. Prospective buyers may benefit from clarifying timelines and support procedures prior to purchase.
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We are installed solar panels and battery with sun select highly recommended this company specifically Jack sale manager easy communication and quick response. Thank you for your business. Show details · 1
Had a good overall experience with my battery installation yesterday. Alex and Hayden were good and professional at their work. All information provided was accurate with no surprises or any hidden charges. Show details · 1
I have got new Battery easy to deal with the team whole process was seamless especially I would like to Mentioned Alex and Hayden both were excellent in providing all information upfront no surprises they process my request and I got home battery installed as per promise time and date also like to highlight Osman Electrition who installed the… Read more · 1
battery very professionally and put all the safety signs and setup the App for battery. Very happy with unselect Genuine People would like to give recommendation to my family Friends Already given reference to Sunselect great people.
Reviews with attachments
I recently had a 42kW solar battery installed by Sunselect and the entire experience was smooth, professional, and stress-free. The technicians did an excellent job, very neat, well organized, and clearly experienced. What really stands out is that this isn’t my first experience with them. Around four years ago, they installed an 11kW solar… Read more · 1
system for me, which has been running perfectly without any issues.
For me, it’s not just about price, honest advice and professionalism matter just as much. Sunselect delivered on both fronts. Highly recommended.
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I recently had a full solar system with a 20kWh battery installed at my property by Sunselect Solar, and I couldnt be more impressed. The entire process from the initial consultation to the final installation was smooth, professional, and stress free. The team was punctual, knowledgeable, and took the time to explain everything clearly. The… Read more · 1
installation was neat, efficient, and completed to a very high standard. Since the system went live, the performance has been excellent, and the battery storage has made a huge difference in reducing my energy costs.
I highly recommend Sunselect Solar to anyone looking for reliable, quality solar and battery installation. Exceptional service and great value
Had a 10kw inverter and 28kw Fox ESS battery installed this week. Want to say a big thanks to Tyler in the Sales Team and Archie in Installation Team and Jovial in Service Team. The installer Tom and his team were fantastic and did and excellent job with the neatness with the install. He was happy to answer any questions I had. I would have no… Read more · 1
hesitation in recommending SunSelect as I have had no problems in the whole process from sales to installation.
Absolutely amazing service, had the battery installed within a few days of signing the quote. You need to ask for Wilson and team Archi and Hayden. Did a magnificent job, very happy and highly recommend. Show details · 1
Good Communication, Great Service and Sensational Price on a 28kw Fox Battery system. My main contact throughout this was Trevor who assisted me with his recommendations. Installation was a breeze with Henry and Archi (Installation Team) keeping me informed all the way. Show details · 1
I have no hesitation in recommending Sun-Select as the company for Solar Battery requirements. From advice to installation and follow up over the phone by Patrick who was courteous and friendly. Show details · 1
I would highly recommend Sun Select for giving me the Best competitive price for providing and installing solar batteries at my property. Jack and Charlie both provided an excellent service. Going through the different solar options available and constantly keeping me updated on the installation process. Tom the installer was very efficiant and did a fantastic job installing and helping me set the system up. Thank you for a great job, Well done. Show details · 1
Very polite and accommodating was Logan, Charlie the coordinator also Good job done by installers Archi and Tom. Show details · 3
Jerry from Sun Select was easy to deal with, transparent with product and communication. The installation team attended on time and completed a tidy installation. The Fox ESS system has been working well to date, very happy with the product and service to date from Sun select. I was apprehensive about the Fox ESS app after reading a few reviews… Read more · 1
stating it was a clunky app, hard to use and very basic. I have found the app to work well for my needs, easy to navigate and offers more than enough data. I’ve only had the set up for 2weeks, but very happy to date. We are yet to have a blackout to see how the black out protection will work.
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Wilson from Sunselect reached out to me regarding quotes for a battery system for our home. Wilson kept in touch over the course of 3 months letting me know about new deals as they arrived until we found a setup that suited our needs. Wilson helped guide us through the whole process, aswell as checking in post install to see if we were satisfied.… Read more · 1
Henry & Archi did our install, it was smooth quick and they explained ay questions I had throughout the install process.
I am extremely happy with the service I recieved form Wilson, Archi & Henry
Thanks guys
I had an excellent experience working with Jack (Sales Manager) throughout my solar and battery installation project. From the initial consultation to the final installation, Jack was professional, knowledgeable, and always available to answer my questions. He kept me informed every step of the way and made the entire process smooth and… Read more · 1
stress-free.
I’d also like to thank Archi from the Grid Application Team and Hayden from the Installation Team for their professionalism and efficient work. The whole team was friendly, reliable, and delivered exactly what was promised.
I highly recommend Jack and the entire team to anyone looking for a quality solar installation. Thank you for the outstanding service!
Very competitive pricing. Good quality product (FOX ESS). Coordinated effortlessly by Max. Difficult installation performed very well by Archie and Charlie who were professional and tidy! I will definitely use them for possible future upgrades Show details · 1
Very good service. Erik and Archie did all they can for a smooth installation and Loagan was always available for concerns. Show details · 1
Good sales team, installation team and installers. Jack, Charlie and Tom did a good neat and tidy work. Thank you team. I will give you ten stars instead of five stars. Show reply
Initially I got solar panels from SunSelect about 3 years ago. The whole process went quite well with amazing results, so when Karl called me back 2 years later with a very good option to install batteries I did not hestitate to accept it. Again the installation process was well organized and went as expected. Note that SunSelect provides a good customer support, you can reach them easily over a phone or email. Show details · 1
Latest follow-ups
A WiFi connection issue was addressed immediately with a positive outcome. Show 2 replies
Follow-up · Software upgrade .... done immediately by them. All I had to do was log out then log back in.
I chose Sun Select because I wanted Fox ESS and even though they had mixed reviews I was willing to proceed because their price was competitive and the sales person Max had responded to all my queries. My install was not the easiest as I had… Read more · 2
existing solar, my battery had to be on the opposite side of the house from my existing solar inverter and switchboard, and I am double story. Archi and Charlie kept me up to date on the install. Install was initially delayed and re-scheduled for a week or so later. The actual install was very good, they were prompt and tidy and consulted me along the way on the day of the install. The finished job was good. The install team friendly and helpful, including setting up the app. I got quotes from suppliers that were much more expensive and wanted to replace everything. Yes it would be more efficient but it just was not worth the extra money. Overall I would use Sun Select again.
Follow-up · One month after install - everything is working perfectly. FoxESS battery, inverter and app have been faultless. Easy to use and I am now essentially not using any grid supplied electricity (though this will change in summer with more air con use).
Positive reviews
The installation of the product by Meyer was absolutely amazing. The timely arrangement of installation date was good. Very knowledgeable and explained the whole process. Product is very good. After sales push for a review was very aggressive with multiple emails and phone calls asking for a 5 star review. The price of the product is comparable to… Read more · 1
others. Lack of site visit prior was a bit off putting and required the installer to call on the day of installation to seek additional photos and information.
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Highly recommend sun select. I have only positive to say about the company especially the people I have dealt with with right from installation to after care support. Even today after a year when I called Patrick was so patient, professional and efficient that he didn't give up on resolving the issue is have been experiencing. He persevered throughout. Thank you so much Charlie and Patrick you guys are the true assest to your company. Show details · 1
We recently had a solar battery system installed from Sun Select and the team did a fantastic job. They were professional, on time and explained everything clearly before and during the work. I had no surprises during installation and everything was as per what I was advised/quote. The installation was clean, efficient, and they left the site… Read more · 1
tidy; it was also at the same location I needed at the side of my home. The system has been performing really well since day one – smooth commissioning and solid performance so far. Communication was clear throughout and they answered all our questions. It’s nice to deal with Sun Select that actually delivers what they promise. Very happy with the result and would definitely use them again (and recommend them to anyone looking at solar + battery).
Negative reviews
Sales agent is not honest with the deal, Just trying to sell you the product and if theres something wrong its hard to contact the right person. Got the problem with my battery, 2 of the battery, its nearly a month and no action is being taken. Keep saying that trying to find installer. Be carefull what you gonna order with them. Show details
This company is not fully based in Australia. Warning. All members I dealt with are in India or if in Australia, using fake names. Just check Sunselect on Linkedin for yourself. Their post sale experience: They screen calls and are selective on when to pick up. If they do respond, expect deception, excuses and an absolute lack of accountability. … Read more
The installation process was extremely difficult and poorly managed. Despite providing Sunselect with detailed information about my existing solar setup well before installation, the installer arrived without properly inspecting the system and began work without validating the existing configuration. The installation has now dragged on for months, with ongoing delays, poor communication and an incomplete, non-functional battery system.
I have been faced with only issues since the start of the engagement. These included poor workmanship, damage to my property, removal and return of my inverter in heavily scratched condition, repeated delays due to Sunselect allegedly losing critical installation components, lack of accountability between the installer and Sunselect, and ongoing system faults with the battery still not charging correctly after more than two months.
The issues were handled very poorly. Communication was inconsistent, updates were rarely proactive, and I constantly had to chase the company for information. Responsibility was repeatedly shifted between Sunselect and the installer, with no one taking ownership of resolving the problems. Overall, the entire experience post quote has been extremely disappointing.
Save yourself the time and frustration. This is absolute unprofessionalism.
I had a good initial sales consultation with Sunselect, but everything after that has been a very poor experience. The scheduling process was frustrating and took months before I could get a confirmed installation date. When the installation finally happened, it took all day, even though this should have been a straightforward replacement of an… Read more
existing battery with no changes required to my solar panels.
Since installation, Sunselect has had to return several times, yet the system is still not working correctly. The battery and solar reporting are still not right, and I have had to keep chasing them for a resolution. Rather than properly owning the problem, the support process has involved repeated back-and-forth, arguments about whether there is an issue, and a support ticket being closed without my confirmation that the problem had actually been fixed.
The most disappointing part is that this has dragged on from scheduling, through installation, and into ongoing unresolved support. I expected a professional installation and a working system, not months of delays followed by weeks of follow-up and disagreement.
The sales process was good, but the scheduling, installation, communication, and after-sales support have been absolutely horrible. Based on my experience, I could not recommend Sunselect unless they significantly improve how they manage installations, customer communication, and post-install support.
Recent reviews
We recently had a solar battery system installed, and we couldn’t be happier with the product and the installation service. Sales Representative (Karl) and Installation Team (Archi) were fantastic throughout the installation. They were professional, friendly, knowledgeable, and took the time to explain everything clearly. The installation was… Read more · 1
completed neatly and efficiently, and they made sure we understood how the system works before they left.
The solar battery itself has been a great addition to our home, helping us make better use of our solar power and reduce our reliance on the grid.
A big thank you to Karl and Archi for doing such a great job. We would definitely recommend them to anyone considering a solar battery and professional installation.
Well I can say i had a great experience with sunselect dud have a few issues with communication and dates but all was resolved and the instalation team where fantastic Show details · 1
Efficient service. Installers came when they were supposed to, and given I had a tight timeline they were good in getting my install prioritised. I guess the only thing that slightly bothered me was that the electrician wanted to charge me $100 (said its normally $200) top take away the battery boxes. Show details · 1
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