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Sun Select

Sun Select

4.9 from 834 reviews · View Statistics
See the Best Solar Panel Installers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Sun Select

Pros

High level of professionalism
Tier 1 panels
Transparent process

Reviews

  • Customer Service
    4.8 (735)
  • Timeliness
    4.6 (99)
  • Job Satisfaction
    4.6 (95)
  • Rates and Fees
    4.6 (86)
  • Installation
    4.7 (186)
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Hope it will save us money

published

The guys were great very informative and fast and even installed the app on my phone

  • Incentivised Review No
Sun Select
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Jasmine
JasminePerth, WA
  • 2 reviews

Excellent Solar that didn’t break the budget

published

Customer service was A1. James and Charles were so helpful. Install was professional. Western Power changed the meter a couple days later and we were up and running approximately 4 weeks from first contact.

  • Customer Service
  • Timeliness
Sun Select
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Cherag
CheragPerth, WA

Follow Up Service

published

Eric was very patient whilst he lead me through installing the phone app, after, it lost wifi.
Thank you.

  • Customer Service
  • Timeliness
Sun Select
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red light on panel

published

I am very happy with the phone help I received from Eric , he talked me thru with my problem regarding the orange/red light on my solar panel ..., to the meter box main switch for panel .

Excellent service from Eric ...

  • Customer Service
  • Timeliness
Sun Select
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Sri
SriSydney, NSW

Exemplary Service and Product

published

Jack an absolute gem!
He was my point of contact and he kept me in loop with all the steps involved right from initial quote through to installation.
He has contacted me couple of times after installation as to check how things are going. Highly recommend Jack

  • Customer Service
  • Timeliness
Sun Select
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  • Verified

Don't Signup with this company

published

I paid a deposit on 2 x 6.6 kw systems 1 year and 3 months ago. I paid the balance in October 6th 2021 some 10months ago and I am still waiting for either of these systems to be installed. They will not honour the contracts that we both signed. Make sure you do not get caught by this dodgy company.

  • Customer Service
  • Timeliness
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Angel
AngelSydney, NSW
  • 2 reviews

Excellent service

published

So far hard to say the outcome until the next quarter bill arrives .
The staff Eric had patience in explaining the entire process and assurance of rectifying Amy further issues . Process was easy to fit the busy days. Both sales and technical area staff have been great

  • Customer Service
  • Timeliness
Sun Select
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Related Articles

Previous
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Properly maintaining your solar panel system will help ensure it works correctly, safely, and efficiently. We go through what needs to be done so that your system can lower your power bill and let you pocket more savings.

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Shine phone by Eric

published

After many times trying with Eric's patience we have now installed Shine Phone. Eric was very helpful and patient with me. I am very happy with process

  • Incentivised Review No
Sun Select
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Sean
SeanHunter Region, NSW
  • 4 reviews
  • 1 like

Great Solar installation.

published

Great Solar installation. Was easy from ordering to installation. Team took time to setup remote monitoring.

  • Customer Service
  • Timeliness
Sun Select
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John
JohnSydney, NSW
  • 2 reviews

ShinePhone wifi

published

Was very helpful in guiding me through the reconnection of my wifi to the ShinePhone app after I needed a new modem.Eric guided me step by step and made sure I was reconnected.

  • Customer Service
  • Incentivised Review No
Sun Select
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andreas s.
andreas s.Sydney, NSW

Good solar panel from Sun Select. Rate 10.

published

The prosess is of the installation was quick enough and the installer is professional.

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The reviewer stated that an incentive was offered for this review

Eric help me with the smart miter to start

published

Eric is very good at Services he is explained clear and patient he just make my problems sole straight away , from my experience is very hard to looking for the good service like that.

  • Timeliness
  • Installation
  • Incentivised Review No
Sun Select
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Scott Beckers
Scott BeckersSydney Surrounds, NSW

Nice easy and fast

published

Thomas from sales and Hayden from installation were great to deal with and made the whole process very easy . Installation was neat and quick couldn’t be happier well done guys

  • Customer Service
  • Timeliness
Sun Select
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Dan
DanPerth, WA

Professional & efficient

published

The installation was done with very little damage to the tiles. Lost only two. Karl and Charlie at head office were reassuring as I was a bit sceptical and eased my concerns. Very pleasant to deal with. I have no problems recommending this company. Joe and Charlie the installers were quick and clean and left the roof and floors spotless. Great Job.

  • Customer Service
  • Timeliness
Sun Select
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Responsive & Helpful!

published

Karl was easy to deal with answered my questions and gave me options to what brands I was after but also recommended and gave comparisons to what I was looking for versus the options, installation completed but awaiting for smart meters to be installed to get the system up and running but so far great service from SunSelect Karl+John

  • Customer Service
  • Timeliness
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Questions & Answers

Kerry
Kerryasked

What is the difference between
Solis 4G-MX 5 kW 3 Phase 2 MPPT Grid Connect(Solis-3P5K-4G-AU-MX. and
Solis 4G-AU 5 kW 3 Phase 2 MPPT Grid Connect( Solis-3P5K-4G-AU)
Which is the better unit.
Kind regards,
Kerry

1 answer
Sun Select
SunSelect TeamSun SelectSend a private message
dapter
dapterasked

i see all the great reviews , yet in the early stages they seem great but has anyone had trouble getting the install done ?? i am having that trouble with them now and i am ready to terminate the contract through lack of communication , as if i am having the trouble now what does the future hold,

1 answer
Sun Select
SunSelect TeamSun SelectSend a private message

Hi,
For any queries or concerns after installation, please feel free to reach out on service@sunselect.com.au; you will be answered promptly and your concerns will be sorted shortly.

Marianne
Marianneasked

Hi
Are you an accredited solar retailer? I am unable to locate you on the Clean Energy regulater website. WHat is your accreditation details or do you trade under another name.

regards
Marianne

1 answer
Sun Select
SunSelect TeamSun SelectSend a private message

We're a CEC Member and soon be a Retailer

See all Sun Select questions

Get an answer from our members and Sun Select representatives

Details

About Sun Select’s installation process

Sun Select offers a comprehensive service that works with you to figure out the best solar solution for your home. The process is as follows.

  • Discussion with a solar expert to work out whether solar is a good fit for your home.
  • The in-house engineering team work with solar pros to design the right solar system for your unique home.
  • The custom system design is run by the homeowners for their approval. Grid connection approval is also sought from the electricity distributor in your local area. The necessary paperwork is also prepared pre-installation.
  • Sun Solar staff get to work and install a solar panel system in your home.

Other benefits

  • Sun Select only uses Tier 1 solar panels in their installations. This means panels are manufactured using a careful quality control process to ensure the highest standard of quality. This also means panels are more premium, and may be more expensive than non-Tier 1 panels.
  • An accreditation by Clean Energy Council means staff are trained to install renewable energy systems, and to work in line with industry best-practice standards.

Points of praise

Above all, the high level of professionalism embodied by Sun Select was viewed as the top feature of their service. Staff are informative and comprehensively guide householders through each step of the solar installation process. They are also good communicators who are quick to respond to queries, whether by email or otherwise.

The installers also displayed a great work ethic and standard. They showed up to jobs on time, and worked efficiently and skilfully, without hiccups. They were also polite and friendly, to boot.

CategorySolar Panel Installers
Clean Energy Council Recognition Member
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