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Sun Select

Sun Select

 Verified
Sun Select
4.8

1,586 reviews

Positive vs Negative
95%5%
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Average Purchase Price$4,173.70
Warranty Claim MadeYes · No
Customer Service
4.7
Timeliness
4.6
Job Satisfaction ?
4.7
Rates and Fees
4.6
Installation ?
4.6
Value for Money
4.7
1,586 reviews
5 Jack  · “Excellent battery installation service — professional, reliable, and everything works perfectly. Highly recommend.”
5 Ritesh  · It was a great service and advice given by Jack about our solar battery installation. We are very happy and satisfied by their team on prompt installation.
5 Rob  · Amazing professional service. perfect and guaranteed no issues and full support for any dramas
5 Dom B.  · Karl was great to deal with. Very helpful and managed to squeeze me in for an install. Great value for money.
5 Poonam Sharma  · Excellect service provided Thanks Alex for being so informative and providing the installation before time.
5 Syed R.  · Shane is a great guy, very professional, good communication and negotiation, timely work and exceptional quality.
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Rohan K.
Rohan K.
  Verified

This company is not fully based in Australia. Warning. All members I dealt with are in India or if in Australia, using fake names. Just check Sunselect on Linkedin for yourself. Their post sale experience: They screen calls and are selective on when to pick up. If they do respond, expect deception, excuses and an absolute lack of accountability. … Read more

The installation process was extremely difficult and poorly managed. Despite providing Sunselect with detailed information about my existing solar setup well before installation, the installer arrived without properly inspecting the system and began work without validating the existing configuration. The installation has now dragged on for months, with ongoing delays, poor communication and an incomplete, non-functional battery system.

I have been faced with only issues since the start of the engagement. These included poor workmanship, damage to my property, removal and return of my inverter in heavily scratched condition, repeated delays due to Sunselect allegedly losing critical installation components, lack of accountability between the installer and Sunselect, and ongoing system faults with the battery still not charging correctly after more than two months.

The issues were handled very poorly. Communication was inconsistent, updates were rarely proactive, and I constantly had to chase the company for information. Responsibility was repeatedly shifted between Sunselect and the installer, with no one taking ownership of resolving the problems. Overall, the entire experience post quote has been extremely disappointing.

Save yourself the time and frustration. This is absolute unprofessionalism.

Ramona R.
Ramona R.
 

Shane the service sales team was very truthful, polite & reliable. Amazing customer service even after the sale. Alex installer made a mess & left some of his mess, he was not professional, he also left the inverter off so we missed out on a week of consumption we the customer had to figure how to turn it on ourselves, he also left & didn’t wait… Read more ·  1

till it responded to check every thing properly, installer was not good but sun select have been amazing.

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Javier S
Javier SNSW6 posts
 

5-Star Service! Huge thanks to Shane for making the sales process so smooth and transparent. He really helped nail down the right configuration for my needs. GREAT JOB!! excellent!! The installation by Archi, Hayden and Young was top-notch, they were professional, efficient, and the final setup looks incredibly clean. Highly recommend this team… Read more ·  1

for anyone looking at solar storage! Sun Select is a real supplier!! will not hesitate to contact them again if any other need arise.

Reviews with attachments

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EventOz
EventOzNSW
  Verified

I recently had a 42kW solar battery installed by Sunselect and the entire experience was smooth, professional, and stress-free. The technicians did an excellent job, very neat, well organized, and clearly experienced. What really stands out is that this isn’t my first experience with them. Around four years ago, they installed an 11kW solar… Read more ·  1

system for me, which has been running perfectly without any issues.

For me, it’s not just about price, honest advice and professionalism matter just as much. Sunselect delivered on both fronts. Highly recommended.

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Richard
Richard
 

I recently had a full solar system with a 20kWh battery installed at my property by Sunselect Solar, and I couldnt be more impressed. The entire process from the initial consultation to the final installation was smooth, professional, and stress free. The team was punctual, knowledgeable, and took the time to explain everything clearly. The… Read more ·  1

installation was neat, efficient, and completed to a very high standard. Since the system went live, the performance has been excellent, and the battery storage has made a huge difference in reducing my energy costs.

I highly recommend Sunselect Solar to anyone looking for reliable, quality solar and battery installation. Exceptional service and great value

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Marissa Barry
Marissa BarryWA
 

Absolutely fabulous service and installation on my efficient battery! The FoxEss system is running brilliantly and is already having an impact on my current expenditure and electricity bills! Both James, Archi and Charlie from SunSelect were a pleasure to deal with and very cooperative throughout the instal. More than happy to recommend to any and all wanting great service and very competitive pricing :) Show details ·  1

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Richard
Richard3 posts
  Verified

Karl was very helpful from start to finish even with my last minute requests. I am always recommending sunselect to my friends and family, they helped me with my panels a couple years ago and most recently with my battery. Now, instead of paying for electricity, im earning $$. Show details ·  1

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Simon B
Simon BWA
 

SunSelect have been fantastic. 11 months ago in May 2025, SunSelect installed my first electrical solar system. The service was informative and helpful, especially James's quoting. Their technical paperwork is excellent. Also, the installation managed by Archi and Charlie was perfect. Their prices for great mid-range equipment are impossible to… Read more ·  1

beat, and I did a lot of technical research before signing. I installed a Solis 5kW inverter and 6kW of Jinko panels on my roof. The SunSelect service was so fantastic, that this month, April 2026, I just got them to arrange and upgrade to add a 42kW FoxESS house battery. This took full advantage of the government rebate scheme. I estimate my return on my investment to be 4 years, but the equipment is warranted for 10 years and will hopefully last 20 years. I was so pleased with these guys that I introduced SunSelect to 3 other friends, who have had similar excellent experiences, so I can't recommend these guys enough :-)

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Chris S.
Chris S.QLD3 posts
 

Would give 0 if I could. 1. Failed to disclose costs associated with finance when I asked for all costs associated with finance. 2. My application sat for a month waiting for grid approval. When I rang, they said they were waiting for a photo of the installation site which I had already provided. 3. They kept insisting I provide 6mm cement… Read more

sheeting for fireproofing when the wall it was being installed on is all ready made of 9mm cement sheeting. 4. Insisted I remove the timber trim from the wall for fire safety and then screwed plywood sheet on wall to hang inverter. 5. Cabling from inverter to battery not in conduit and refuse to correct or provide details as to why it doesn't need to be covered as per Australian Standards. 6. Refuse to supply and fit manufactures cable cover because it does not come in the box despite manufacture saying the cover makes the inverter compliant in Australia. 7. I suspect they screen calls. When I call the phone rings once then hangs up. 8. I have left dozens of messages over several months and have received only two call backs. I have had to chase them the whole process. 9. No manufactures documentation. 10. Promised a refund to compensate for incorrect information and have still not received it weeks after installation.

In the photos below you can see that no conduit has been used on the battery cables as required by the Australian Standards. The cables have been left the same length as they came out of the box and just coiled up with wire ties and shoved behind the battery.

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Tyler
TylerSA
  Verified

Great to work with. Got a 42kw FoxESS battery system installed. Had some payment issues from my end but Max from Sun Select was very understanding and willing to work with me while I sorted it out. Archi and Henry and their team installed the system within a couple hours and was super easy to setup and use. Thanks again team! Show reply

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Alan G.
Alan G.
  Verified

Having made some enquiries with a number of suppliers for solar battery installations, I chose Sunselect. I based my decision on price, positive reviews, quality of products and the fact they have been around for a few years. I selected a Fox ESS 10kW inverter and Fox ESS 41.93kW battery package. I am very happy with the product and with the… Read more ·  1

installation. The staff I dealt with, James, Henry and Archi, were very good. Archi was particularly helpful in promptly following up with me on certain queries.

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BC1
BC133 posts
 

Sunselect installed a 42Kw battery and 10kw inverter to my existing solar panels. The sales process , installation and support process was first class and vastly superior to other solar companies I had recently dealt with. I would like to particularly thank Max (consultant) and Charlie ( installation co-ordinator) for their professional… Read more ·  1

approach and keeping me informed at all times. They were true to their word and there were no hidden surprises.

Forget the rest, Sunselect can get it done.

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Fawad Amin
Fawad AminNSW
 

Great service and always communicating until battery get installed. Thanks Shane for all your support and great service. Battery get installed within a week. Show details ·  1

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Graham
GrahamWA8 posts
  Verified

I have just had a 40kw battery system installed by SunSelect. I first contacted them in early March and the whole process from start to finish has been excellent. My main contact was Shane and he has been fantastic but the whole team and the process has been seamless Show details ·  3

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Ruel
RuelWA
 

Excellent job, I'm very happy with system. I started harnessing power from the sun. And saving electricity. Thanks Show details ·  1

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Daley's in Perth
Daley's in PerthWA
  Verified

Good quote, professional installers, battery working well. Excellent company to deal with. Show details ·  1

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Parry
ParryWA
 

Sunselect installed a Growatt 30 KWh Solar battery bank with a Growatt 5KW inverter on 13th January 2026. They have done a great job from the point I contacted them and finishing the installation. I have no doubt to recommend them for Solar back up batteries. Their installer lead by the Electrician Tom Fang and team were excellent. Sunselect team… Read more ·  1

(Logan and Charlie) carefully brief me the practical aspects of the installation and highly considered my suggestions and answering all my questions. I was in touch with Logan and Charlie of Sunselect to finish the job successfully. They were available always and returned the calls if they missed a call or a hotline text. Installation were clean, tidy and professional.

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Chris B.
Chris B.WA4 posts
  Verified

Very happy with the installation, it was all done by the installers extreme neatly. The system has been working away daily and I am glad it’s helped through the summer. Show details ·  1

Latest follow-ups

Michael
MichaelWA5 posts
  Verified
Customer Service
Rates and Fees
Installation
Trustworthiness
Value for Money

I chose Sun Select because I wanted Fox ESS and even though they had mixed reviews I was willing to proceed because their price was competitive and the sales person Max had responded to all my queries. My install was not the easiest as I had… Read more ·  1

existing solar, my battery had to be on the opposite side of the house from my existing solar inverter and switchboard, and I am double story. Archi and Charlie kept me up to date on the install. Install was initially delayed and re-scheduled for a week or so later. The actual install was very good, they were prompt and tidy and consulted me along the way on the day of the install. The finished job was good. The install team friendly and helpful, including setting up the app. I got quotes from suppliers that were much more expensive and wanted to replace everything. Yes it would be more efficient but it just was not worth the extra money. Overall I would use Sun Select again.

 Follow-up  · One month after install - everything is working perfectly. FoxESS battery, inverter and app have been faultless. Easy to use and I am now essentially not using any grid supplied electricity (though this will change in summer with more air con use).

Positive reviews

michel
michel
 

The communication remained both persistent and courteous throughout, which I greatly appreciated. Ultimately, the entire process proceeded without issue. The installer demonstrated efficiency and provided thorough explanations. I would like to extend my sincere thanks to Wilson for his comprehensive assistance. Show reply

Michel
MichelQLD
 

Communication was consistently diligent and respectful, which was much appreciated. The entire process advanced smoothly without any complications. The Installation team (Archi and John) worked efficiently and offered clear, detailed explanations. I would also like to express my sincere gratitude to Wilson for his comprehensive support. Show details ·  1

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Abdullah A.
Abdullah A.NSW
 

I had a great experience dealing with SunSelect, I spoke with Shane over the phone who guided me on the process and completed the application in 1 call, and expedited the process so that I could qualify for price in the current subsidy period - great customer service. The installation with Archie and the team went smoothly, the installation was… Read more ·  1

done in a few hours, and they cleaned the area and helped configure the system and phone App for me to monitor the battery performance. Will deal with them again, and highly recommend them to anyone else!

Negative reviews

Edward R
Edward R
 

I had a good initial sales consultation with Sunselect, but everything after that has been a very poor experience. The scheduling process was frustrating and took months before I could get a confirmed installation date. When the installation finally happened, it took all day, even though this should have been a straightforward replacement of an… Read more

existing battery with no changes required to my solar panels.

Since installation, Sunselect has had to return several times, yet the system is still not working correctly. The battery and solar reporting are still not right, and I have had to keep chasing them for a resolution. Rather than properly owning the problem, the support process has involved repeated back-and-forth, arguments about whether there is an issue, and a support ticket being closed without my confirmation that the problem had actually been fixed.

The most disappointing part is that this has dragged on from scheduling, through installation, and into ongoing unresolved support. I expected a professional installation and a working system, not months of delays followed by weeks of follow-up and disagreement.

The sales process was good, but the scheduling, installation, communication, and after-sales support have been absolutely horrible. Based on my experience, I could not recommend Sunselect unless they significantly improve how they manage installations, customer communication, and post-install support.

Curak
CurakQLD22 posts
  Verified

Paid the deposit $500 and big promise and guarantee will deliver before 1 may. Got call after few weeks that they can't install the one i paid for but they can install a half capacity instead. I refused and asked for refund. Three weeks after still no refund on my account though they assured me it's coming. Think twice before you decide who you are dealing with. Finally got my refund but after I logged dispute with the bank. Show details

BRUCE M.
BRUCE M.WA
  Verified

Installed a solar PV system with SunSelect in 2022 including a Growatt inverter. The inverter has been non-operational since December 2025 and the system has produced no electricity for over 3 months. Despite a written warranty covering faults and labour, SunSelect has refused to arrange or fund the required inspection to progress a warranty claim… Read more

with the manufacturer. As a result, I have incurred approximately $500 in additional electricity costs thus far. Communication has been poor and at every opportunity Sunselect has attempted to shift responsibility back to me as the customer. Despite correspondence involving almost 40 emails, Sunselect have not fulfilled their contractual obligations and, after nearly 4 months, I still do not have a working solar PV system. Based on my experience, I would certainly not recommend Sunselect.

Recent reviews

Kung
KungWA2 posts
 

Logan was super helpful and always willing and available to assist with any queries that i had. -1 star only because there was a few hiccups on installation day with our old inverter so we went with the new inverter dc to dc. Other than that would always recommend Logan for his examplary service, attention, and willingness to help. Thankyou very much Logan and Sunselect. Show 2 replies

KAZIM K.
KAZIM K.
  Verified

I’d like to share my sincere appreciation for Shane, the battery consultant from Sun Select. From the very beginning, Shane was extremely helpful and guided me through every step of the process from the initial consultation and system selection to installation and post-installation support. He maintained clear and consistent communication… Read more ·  1

throughout, regularly checking in and making sure everything was progressing smoothly.

What stood out most was his coordination and ownership. He organised the installation efficiently, worked closely with the electrician, and ensured that everything was completed properly and on time. Even after the installation, he continued to follow up and provide support, which gave me a lot of confidence and peace of mind.

Overall, I’m genuinely impressed with the level of service I received. The experience felt seamless and well-managed, and Shane’s professionalism made a big difference. I truly appreciate his efforts and would be happy to recommend him to others.

Hadyn
HadynWA
 

I left things until the last minute and sun select still managed to fit me in before the rebates finished, They were the best price i could find and installation was quick and a quality job with the guys cleaning up after they were done. Overall very happy with the job. Show details ·  1

Pas
PasWA9 posts
 

I was provided a quote by SunSelect for a FoxEss battery as I already had solar system. Throughout the process I was in contact with Shane who provided me with constant updates and progress reports. With the initial Synergy application we had a minor hiccup however Shane suggested we change tac and make a different application which was accepted… Read more ·  1

by Synergy within 24 hours. Shane has been fantastic with his communication and I don’t have any hesitation in recommending SunSelect.

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