Euromaid HTL80
Verified18 reviews
E6 error consistently stops machine – My machine takes hours/ days to finish a simple load, it keeps stopping on e6 error code, as soon as I lift lid and move to level clothes water comes out and it spins it stops again. It also make a terrible loud noise when spinning Do not recommend Show details
Absolute joke – We bought this machine from Appliances Online and even after having it replaced are still waiting for it to be fixed from 15/1/2020. With four children this is not acceptable. It doesn’t spin, jumps all over the place and the highest the water goes is half way up the filter. Will never buy again Show details
Hi Valentine, Thank you for reaching out to Euromaid. We… Read more
ruins clothes, awful machine – this machine is truly awful, our previous machine we had beforehand was nearing 20+ years old and did a better job! this machine is so unbelievably loud, unbalances quite frequently making an obnoxious banging sound and restarts the whole washing process which can take forever, and it has ruined my clothing! the clothing gets tied all together… Read more
in a knot and comes out of the machine a wrinkled mess, and has stretched some of my favourite t-shirts and absolutely destroyed my bras.
i find the different settings are useless, putting in less or more clothes doesn't seem to help, changing the water levels doesn't either. truly, what a waste of money. avoid this machine and brand if you can, looks like their customer service is awful from the previous reviews here. can't wait to buy a new machine.
Horrible machine – Horrible machine that leaves your clothes no only tangled together but covered in lint, resulting in more work in the backend when you are folding or ironing. I will not purchase another appliance by Euromaid as if this is the standard of quality the bar must be horribly low. Show details
Non existant "Customer Care" – Having the same issues as Karl and Gleresa - water level/sensing. Customer care asked the ridiculous questions of where was the water hose sitting; water pressure etc - the machine does not fill properly. Service technician said I should use auto settings WT? ... 8 settings for various washes and I can use 1??? Customer care requested photos for… Read more
the technical department, sent them and surprise - they never got them. Sent again, still no reply. Phoned, no answers - no callbacks. Today the 1800 number would not answer, so I ring the 1300 - I asked to be called back as I am not going to sit on hold on a 1300 - guess what .... no return call. If this is customer care .... very disappointed. Maybe waiting for me to give up ??
Hi,
Sorry to hear, can you please send us a message with your contact details so we can assist
Broken now for 3rd time in 3 yrs – Wont spin no matter what setting I use or if I reduce or put more cloths. Started banging on the sides and now wont spin at all. Third time now. Show details
Hi Simon, Could you provide us your contact details and we can have someone from our team assist. Thanks
Terrible Machine, Warranty Dishonoured, Poor Customer Care – DONT PURCHASE THIS WASHING MACHINE FROM APPLIANCE ONLINE: It doesn't wash clothes well, it leaves lint all over the clothes, the clothes come out so tangled and wrinkled leaving them damaged. The wash cycles are very long (over 1 hour) with poor cycle options.Clothes get sucked into the gap between the agitator and drum during the spin cycle.… Read more
Even if you follow the washing machines user manual you will be informed that your warranty (including paying for a extended warranty) will not cover the repair of the machine and your be liable for hundreds of dollars in repair.
When you try to get a straight answer around the washing machine repairs they will bounce you around Appliance Online, the manufacturer, various customer care / complaints departments via phone calls and emails requesting photos of the issue and all giving you inept answers to your queries, trying to justify a VERY BELOW AVERAGE WASHING MACHINE POOR FOLLOW UP CUSTOMER CARE AND EVEN WORSE WARRANTY.
Hi Mag, sorry to hear that this has been your… Read more (+2 replies)
Terrible! – I wash 2 loads of washing a day - we are an active family! This washing machine is noisy, clunky and simply ties all my clothes into a knot. It is so hard on our clothes and the quickest cycle is just over an hour. I have been patient with it - tried putting in less clothes and then more clothes in a wash - end result - terrible. Do not buy. I have tired to make it work over the last 6 months - I give up and will buy a new machine. Show details
Good morning, sorry to hear that you are unhappy with… Read more
Will not fill up with water – This machine from day one has never put enough water in to wash clothes,even on the highest water setting there is not enough water to cover even half a load. The clothes come out so tangled and knotted some have been damaged pulling them apart.As i can not afford a new machine I'll just have to deal with it for a while but would never buy a Euromaid product again Show details
Hey Karl, You can add additional water for larger… Read more (+2 replies)
Terrible machine - this is now the second in 18months that has failed – This failed under warranty at Christmas last year and it took weeks to replace it, Like clock work it has failed again. I will never buy this machine again. I am now in a position without a machine with 3 children, I am hoping that I can get some response from Euromaid. Show details
Hi Sue, So sorry to hear this has happened. We will get… Read more (+2 replies)
Would give it MINUS10 if I could!! – What a useless and disappointing washing machine - its water sensing means that if you have a bulky wash with very little weight your laundry ends up not even wet!! When I complained about this to the company, they told me I could always fill the machine manually (What a joke - its supposed to be an automatic machine!). The company also blamed… Read more
the fact that the machine is using a rainwater tank to fill (and as such has less pressure than mains water). This too was false information as I have now switched to mains water pressure and the machine still stubbornly refuses to use enough water to wet the clothes, let alone wash them. I was annoyed at the company insisting that it had to do with my water pressure as these machines were sold throughout country NSW (where most of us use rainwater for our laundry). The company told me that I could always use the heavy cycle (sure why not just waster more water for any extra rinse?) or the blanket cycle (which by the way will not wet and wash my lightweight queen doona). I replaced my 30 year old Kleenmaid with this useless piece of junk and am so sorry I did (I thought that I would replace my machine before it gave out)!. It washes fine when it decides to use enough water (or I bucket it in) but at the end of the wash cycle the clothes are so tangled, that everything needs ironing!! As soon as I am able I will replace the machine - and send this one to the tip - I wouldn't wish it on my worst enemy! I have nothing positive to say about this machine
do not waste your money – Unless you want a washing machine that sounds like a jet turbine engine has dropped its bearings and is ripping into the casing then this is the machine for you. My neighbours 2 doors up from me asked me what the hell the terrible banging sound was that comes from my place every morning, I didn't hear them actually ask the questions due to my… Read more
industrial deafness I have from having this machine in my house. Terrible, terrible machine, useless piece of junk.
Hi Drew, If you are having issues with your appliance… Read more
It's just alright – Only purchased because I was desperate for a machine after 18yo Fisher & Paykel died. Ordered a Samsung but drainage hose was on the side so wouldn't fit. Tried to get an LG but not in stock and no ETA so got the Euromaid. Have a Euromaid dishwasher that is excellent so I was hoping for the same quality. Sadly, it's not quite there. My F&P was… Read more
7.5kg, this is an 8kg but I could swear the bowl is smaller, even though the F&P had an agitator.
The machine is pretty quiet and a normal wash takes about an hour, but it's a mixed bag on the spin; some things come out almost dry, others feel quite wet.
The wash quality is ok. Never had anything bunch up into a ball etc which was my fear with a pulsating machine.
I clean the lint thingy after every wash. It seemed after the first wash it had a decent amount of lint but every wash after it's empty. I washed my white sheets yesterday and they were covered in lint and lint thing was clean after that wash so it's obviously not doing what it's supposed to.
If you put liquid detergent in the dispenser it immediately just pours out. Might as well just chuck it over the clothes.
I've only had it a week but would I buy another Euromaid washer? Prob not. It's a great price but I guess you get what you pay for.
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Same problems with machine HTL80 – I have all the same problems that you were having. The machine won't spin and the drum jumps around and smashes into the side of the cabinet and i end up having to hang my clothes out soaking wet. Shame on you Harvey Norman for selling this crap to your customers. Show details
Hi Barru, If you are having issues with your appliance… Read more
Never buy a Euromaid HTL 80 – Have had it repaired as it will not go through the cycle, always is unbalanced & makes a banging noise, not filling up all the way, & leaks water from bottom, it is level still doing the same things we have to take the washing out before the spin cycle has finished & hangout dripping wet. The repair man is supposed to come back to look at it again… Read more
but no he hasn't.
Not happy with this washer & I will get my money back if it is not delt with soon.
Hi Andrew, Sorry to hear of your concerns. Can you… Read more (+1 reply)
Worst washing machine ever – Had this for 2 months and then it broke .repair man came out said it was the panel .replaced panel ,but it wasn't the panel motor blew up.didn't fill properly on wash cycle. Never again will i purchase euromaid crap. Got a new lg frount loader and cant even hear it rinning
Hi, its unfortunate to hear of your experience with your… Read more
Don't buy a Euromaid washing machine – Machine stopped after 5 weeks. Repairman came out and said it needed a new control panel. Today the control panel was fitted. I was told that now the motor is also faulty and I must wait for that part to arrive. In the interim I shouldn't use the machine. We had the machine for 5 weeks before it fell apart. I want a new machine. This is completely… Read more
unacceptable. It's been 2 and a half weeks that I haven't had a machine and now it could be another week...month!
Hi, sorry to hear of the trouble you are experiencing… Read more (+2 replies)
Absolute Disaster – The worst washing machine ever. Lasted 5 weeks and it broke . Have now been waiting weeks for a part and will never ever buy another Euromaid washing machine again. It is also very rough on clothing. I hate it. I am tempted to take it to the tip and buy a different brand.
Hi Sim, Its concerning to hear of your experience. … Read more (+5 replies)
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Hi Gail, Thank you for reaching out to Euromaid, Please… Read more