- Verified purchase
Does the job
Have all euro white goods. Quite a lot of build up of rust inside door only after a year. Washes well I do enjoy a front loader. Customer service depends who you get.
The reviewer stated that an incentive was offered for this review
- Verified purchase
Short life Span
My WM8 wouldnt drain after 4.5 years of use. Went through all the maintenance steps but figured the drain pumped konked out. Was hoping to get at least 5 years out of it as we only go with light load and use it once a week ( or fortnight ).
Was impressed unfortunately
Very important appliance at our home
Great washing machine. Have been using it for 1.5 years now and it never troubled us. Always useful especially if you have proactive children at home. I’ve load tested it using it for three times a day, it went absolutely fine.
A good, easy to operate machine with a moderate price tag. Options of eco and quick wash and lots in between. Installation was simple and quick, instruction manual comprehensive and legible. Quiet operation, Attractive looking with a very easy to read display. The Euromaid WM8 manages washing needs for my family of seven with ease. The eco wash is longer but effective so I can just leave and forget knowing I am saving water and energy/carbon. Thanks.
Good unit for a value price.
Have had the machine for about 6 months, generally do 7 loads a week and it does it's job well. Good value, basic machine when you don't need 50 options! Due to short spin time on quick wash, clothes are still quite wet, but that's not an issue in the Australian summer, or simply do an extra spin.
Great Price, Great Machine
At this price point, this is a great machine. Weve had no troubles so far and it does a great job in general. Its got a variety of preset functions but we often tweak these (temp, spin rpm) to suit our needs a bit better.
Has all the features we need without being over the top.
October 24th 2019 Update: Good while it lasted
In a household of 5 (with young kids) this unit lasted around 3 years until it wouldnt start the drain and spin cycle.
The setting options are pretty good and time delay handy, but we need something more reliable. A mid-week breakdown and no customer service outside of work hours is an issue. The response I got from the foreign call centre was clean the filter.
November 15th 2019 Update: Good while it lasted
Great washer with one annoying problem!
Firstly was really put off by the delivery men from AOL, sure it was a hot day and close to knock off time, but they didn't have to be so narky and rude. They wanted to leave the washer at the front door, but the reason I purchased from them was 'free install and remove' (the old washer didn't need to be removed) but when I said 'put the washer back on the truck and I will cancel the sale', they soon changed their minds.
Then every time the washer has been used, the bottom of the main door seal remains full of water so as you remove the ...clean, spun dried clothes they get wet again. The water in this seal never disappears, not even when the door is left open for a whole week. Requested a warranty call and the service man wasn't happy and didn't see it as a 'big deal' but for me it was because if I had known about this problem I would never have purchased this machine. Euromaid followed up after first service call and adjustment, then sent a new door seal but nothing has changed and I was fed up with the continual complaints by the service bloke and EM haven't followed up this time so seems as though I just have to suck it up because I don't want the same service bloke again. Btw, the machine was only purchased in April and does one load of washing per week. Like other people, sometimes I have to give an additional Rinse 'n Spin cycle specially during Winter so clothes will dry quicker and would be nice if the 1200 rpm spin option was available on all cycles, but it cleans Ok, is super quiet with no vibrations...just this niggling water puddle in the door threshold which really annoys me. Mostly I use a towel etc to soak up the water, then you have a wet towel which needs to be spun dry, then you are back to square one with that water remaining in the seal... but shouldn't have to do that if the machine worked (and was designed) correctly. If this door puddle wasn't so annoying I would give this machine 5 stars!
pretty good, takes a bit longer than expected but a great wash.
Cleans really well. Very quiet even when spinning fast. Clothes are not creased after spin and are rinsed very well. Huge drum for a large wash. The clock is very useful, you know exactly when it will finish. Fits in beautifully under the work bench in exactly the same space and size as my previous machine.
It washes and rinses very well. "Daily Express" option is fantastic (25 minutes) although it needs an extra spin cycle to fully dry large loads or heavy things like towels. It does not wear out my clothes and it is relatively quiet - can hear it from the other room but it's not too bad. It's very simple and easy to use. Love this washer!
- Verified purchase
Cleans well and holds a lot...
We bought this product for a holiday property as it has good ratings and was on special. We have a newborn (lots of soiled clothes) and it cleans really well.
It was a little confusing to figure out how to turn on (maybe it was my baby brain) but you have to turn the knob onto a wash cycle before it shows lights and turns on. We have had a little trouble getting it to balance so the spin cycle is a bit loud but I think our floor is not flat as opposed to a product issue. All other parts of the cycle are quiet and at 8kgs it holds a heap, queen bed sheets and towels with no problem and everything comes out looking and smelling clean and fresh.
Not worth the hassle
I bought the WM8 a year and a half ago to have it suddenly died! Won't turn on or do anything. I also went throughout the hassle of purchasing the dryer and approved stacking kit as a live in a small apartment. All are euromaid products and have been professionally installed. Called to get someone to come and have a look at it as everything is under warranty to be told no one will come out unless the dryer has been unhinged from the stacking kit and taken down. There is no way I can do this on my own. So essentially I'm going to have to pay someone to come and take down the dryer (they couldn't even give me the name of a euromaid approved technician so this could screw the warranty of all 3 products). So frustrating!
Terrible! Broken at delivery waiting over a week for a new one!!
Used the washing machine once and worked,next time it stopped at spin cycle, cut off and tried again. called technician who said faulty machine and order a new part. I then called ack to question why a brand new machine would be like this and told part on back order could take up to 2 months! Demanded a new machine, they agreed and ordered. Still waiting a week later and heard nothing! I have no machine. Such a joke. Appliances online delivered in 1 day!!!!! Very very disappointed!!
SO FAR SO GOOD
Bought this today after terribly disappointing experience with Samsung front loader (long ineffective washes and broken door seal). Was really impressed with the quick wash (28 mins) and how clean the clothes were afterwards. Kids white school socks were hopeless in the Samsung but came out pretty clean in the Euromaid in nearly half the time. Proof will be in the pudding as to whether it lasts (fingers crossed!).
Arrived yesterday. Washes highest temperature possible (90) on all programs even though manually changed/set to cold before starting. Wasn't aware it would be a problem and first load appeared to be washing fine so I didn't stop the load - all clothes (work uniforms) in that load shrunk!! I have gone through the entire user manual several times and tried everything possible but it will not wash in cold. Machine is a single water hose attachment, and it is attached to the cold tap only. Retailer will not assist until I speak to Euromaid cust...omer service, but machine arrived after 5.00pm on Friday and they are not available now until Monday AM. Another weekend of not being able to do my laundry while I wait for Euromaid to be available. Otherwise machine worked very well and I am very happy with it, just cannot afford the energy cost to wash all clothes in very hot water, and cannot afford for everything to shrink.
Questions & Answers
Two days ago my WM8 stopped working. Regardless of what setting it takes all the normal flashing and clicks - and then nothing. I have cleaned the pump filter and made sure the inlet filters are clear. Help. Run out of clean clothes
sorry to hear, can you please give our customer care team a call so we can troubleshoot with yourself :)
1800 444 357
transit bolts are located where
they are located on the back.
2.3 Removing the transportation locks
A warning: Do not remove the transportation locks before
taking out the packaging reinforcement.
A warning: Remove the transportation safety bolts before
operating the washing machine! Otherwise, the product
will be damaged.
1. Loosen all the bolts with a suitable spanner until they
rotate freely .
2. Remove transportation safety bolts by turning them
3. Attach the plastic covers supplied in the User Manual bag
into the holes on the rear panel.
C Keep the transportation safety bolts in a safe place to
reuse when the washing machine needs to be moved
again in the future.
C Never move the product without the transportation safety
bolts properly fixed in place!
He, we have a WM8. When a program is selected and it starts, it seems to get partly through the program at 20 minutes to go and stays on this time for over 30 minutes. When it finishes, much longer than indicated at program selection, the cloths are wet and there is water in the bowl. The filter has been cleaned. Is there a re set I can perform?
Sorry to hear about your issue,
Can you please send us a private message so we can give you a call :)
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