EvaKool Ridge Ryder

Not cooling – Just wondering my dc70 63ltr turns on can adjust temperature no error codes or anything bit doesn't cool down it just stays at 23°c what could it be or is it stuffed

We love ours – We love ours and has been working perfect for 3yrs on fridge. For the first time last week we put it on freezer temp. Now we cant adjust settings back to fridge.We have tried the reset button and still wont adjust. Any help would be fantastic as we are on the road full time and my hubby wants to keep his beer cold not frozen. Thankyou.⁰99 Show details

Not happy – Bought a Evacool almost 3 years ago. 2nd one I have owned. It has just failed. Will never go there again Show details

Absolute junk! 5 months out of warranty and the company won't touch it! – This thing has lived in my garage. No camping, no corrugated roads, no rough treatment at all. Not a scratch on it. I turn it on a couple times a year (Easter, Christmas, parties) when I need a second fridge for drinks when guests are over. Had a 2 year warranty, and in that time it was far too noisy to have it as a camp fridge (no way others… Read more

campers would have put up with the rattles and whines), so just kept it in the garage.

Sure as the sun rises, just out of warranty it stops cooling. Contacted them and they washed their hands of it. I expect a fridge to last a lot longer than 2.5 years. Will be following through with my consumer rights shortly.

DO NOT BUY EVAKOOL PRODUCTS!! The product is poor quality, and they don't back their product at all.

Receipt attached, genuine buyer VERY unhappy with their horrible service.

This fridge is the best I've ever owned – Brought this fridge in 2016 it never missed a beat. I also have a 40-litre Engel fridge My fridge with the choice of the 2 is the dc42 every time this fridge is the bomb. This fridge has never even looked like letting me down. Guaranteed it the best fridge ill ever own. as a fridge, it consumes 24 amps over 24hrs that's correct 1 amp an hour. Evacool is an Australian built quality product that stand behind there products Show details

Was good until the freezer stopped freezing – Had it for not quite 2 years now and is used in my caravan. Has been working well although it has never really held temp in the freezer very long before the compressor kicked back in. With this it is quite heavy on the solar. Today the freezer side has just stopped getting cold and the fridge is running non stop. Being my only fridge/freezer in my… Read more

van I can’t afford to live without it whilst waiting on warranty to be sorted so I have just purchased a different fridge brand.

Looking for advise – I wanted to know how many amps this fridge uses ? I can’t find it in the manual ! I’m looking to buy a battery and don’t want one that hasn’t got enough AH , Thanks  Show details

Made in China does not last, not a good product – Bought a 63lt ridge ryder draw fridge from super cheap auto in Nov. 2017 , used it 4 times, was good while working but Chinese stuff dont last, not buying another one. Show details

Wary of company – Was thinking of buying another eva cool product, but not interested in chinese junk, cannot understand companies that do not look after customers, bad news travels fast, just ask Jeep.

Used twice, had lots of issues, now doesn't cool down at all – Bought as a christmas present. Used it once no issues, used it on a big trip away for the second time and were having issues not even an hour from home. We had issues that whole trip with power. It now doesnt cool down at all. Love the design of it but hate how unreliable it is. My partners engel lives on the back of the ute in all kinds of… Read more

weather and hes had it for years with no issues at all. Going to get it fixed and sell it then buy another engel. I would much rather spend the extra money and know were not going to have our food go off in the middle of no where.

Will not work – Purchased 2 years and 2 months ago. Have literally used this fridge once on my rear patio. Has been stored wrapped up since. You only have to see the condition of this fridge and you can tell it is brand new, however now it will not work, When on 12v it shows and error code (low voltage) the battery shows 12.8 volts. When plugged into 240v it… Read more

shows a different error code (compressor or module error). Rang Evakool knowing full well that the warranty period is up, but thought they might be able to offer some ideas on the matter. The ONLY advice I received was, " take it to an agent for repair which I would have to pay for" I guess I expected too much a

No support for warranty – Warranty not honoured by company. Negative customer experience from dealing with [name removed] warranty manager. Place of purchase being Supercheap Auto honoured warranty at their expense. Great fridge, keeps beer extra cold, love the drawer. No after sales service received. Show details

Terrible product – I was given a 42L Ridge Ryder as a gift 21/2 years ago. It was to be used as a freezer on our caravan trips. From day one it continually blew the fuse when operating on 12v. Rang Eva Kool, and as we were away and as it was a gift I didn't have the receipt, they didn't offer any solution. I finally fixed the problem by replacing the 12v plug. When… Read more ·  2

not travelling the unit has been used as a second fridge at home. Up until 2 weeks ago it was operating well, but then it suddenly stopped cooling. I've had two quotes and it will cost up to $500 to repair, so it will end up as land fill.

October 14th 2019 Update: Excellent Service

I would like to thank Tracey at EvaKool for the professional way she handled a problem I had with my fridge/freezer.She promptly answered all e-mail enquiries I had and identified the problem and offered a solution that was more than satisfactory.

Thanks again Tracey

EvaKool Ridge Ryder 42l problem – Had an EvaKool Ridge Ryder 42l for about 3 yrs the last year I have been using it as a freezer @-18. Today it wouldn't start and 3 flashes on the fault light. A pressure differential problem. But it ran fine on Turbo mode. There was about 10mm of ice on the plate so I decided to defrost it. That seems to have fixed the problem and is working fine now. Just thought I'd share might save someone some dramas Cheers Show details

Works well .but no good tie down points – I got the ridge ryder a couple of years ago and it does work well as a fridge or freezer .my only issue is tying it down.the handles are rivnutted on to thin plate and not strong enough to keep a full fridge secure when off roading.i would not buy another  Show details

Happy with it – Was happy with Fridge. I thought it was very good value for money and worked well. But now it doesn’t get cold anymore, at all.. 12 volt or 240 volt. I bought it in September 2015. So its 5 months out of warranty and it has stopped working. A real shame. * UPDATE I sent the fridge back to Evacool. They repaired the fridge and sent it back… Read more

free of charge. It’s a shame it played up but I do have to give them credit they fixed it for free even though warranty had run out.

42L Ridge Ryder by Evakool Platinum fridge/freezer – I purchased this fridge/freezer from Super Cheap Auto December 2016 and have used it with 12v standard 12v car lighter/power supply, 240v mains, and a basic set of alligator clips/12v lighter type socket to a Century 100ah deep cycle battery as well. And have been through rough,steep,uneven off road 4wd tracks using my 07 Pajero’s standard 12v… Read more ·  3

lighter supply power and then camping 2-3 days at a time on the deep cycle battery and it’s kept working very well. It’s quiet,has compressor fan, lcd display with current temp and the temp u have it set at plus Turbo cooling mode,very bright internal light, and the elements go bottom to top which helps even cooling.

The few things that would be better changed is the lid holder string lace &/or location of it as the basket can catch on it when putting in/out.

And lid opening like a centre console would be better opening from side to help with roof clearance if not on slide etc

0c to -2 for keeping cold is best using top basket only but becareful getting it right or u might freeze some lower things esp at -6 to -8 bottom of top basket etc trial and error and always put on mains power to cool for at least 2/3hrs before heading off.

A must have for the 4wd & Camping enthusiast – I have been looking for a while for the perfect upgrade from our much smaller portable fridge, I was so happy when i found this in my local supercheap auto.The 63 Litre Drawer Ridge Ryder Fridge/Freezer is made exclusively by Evakool, they are a well known Australian owned and operated fridge manufacture that operate out of Brisbane which also… Read more

gave me peace of mind when purchasing their product.

THE GOOD:

- 63 litre capacity (21lt draw & 42lt top basket) Drawer can hold up to 24 CANS.

- NO FRIDGE SLIDE REQUIRED, this is money saver for the back of the 4wd

- Two year EvaKool nationwide warranty

- Temperature range setting -18°C to 10°C

- Durable metal lid

- Multi voltage system DC (12 and 24Volt) and AC (240Volt) operation

- Easy to read LED display

- Two speed setting with turbo performance

- Amp draw while running is 4.5 amps/h & 6amp/h on turbo mode

THE BAD

- Can't stand a 2lt milk bottle or drink bottle without losing the use of slide out draw.

- No transit cover bag available

Apart from the 2 minor negatives this fridge is truly amazing and i don't think anyone would be disappointed with it after buying it. Also don't pay full retail, wait for a special which happens a lot or contact evakool to buy a seconds for half the price :)

Effective and affordable car fridge freezer – We purchased one of these for a 6 week trip across the continent. The first one purchased from Supercheap Auto, stopped working less than a fortnight before we were due to leave. Fortunately the local Supercheap Auto store replaced the complete fridge on directions from Evakool. After 6 weeks and 12000 ks, some of those on extremely corrugated… Read more ·  1

roads, I have to say this mid size fridge freezer performed admirably. We used the bottom freezer area to freeze and keep ice bricks frozen which we transferred between the freezer and a daytime cold bag. The top compartment was surprisingly spacious and enabled us to keep all the essentials cold 24/7. Fragile salad items had to be kept in the top of the unit as they would freeze if placed towards the bottom.

The fridge operated equally well on both 240 volts at powered sites, car charging system when travelling, or 12 volt auxiliary 105AH, SLA deep cycle battery supported by a 100 W solar panel whilst stationary. We normally set the temp at around -3 to - 6 degrees depending on the outside temperature, and found that the actual temp would deviate between + and - 2 to 3 degrees. On one occasion the fridge was left in our tent in full sun and the surrounding air temp reached in excess of 50 degrees. The fridge took this in it's stride without a hiccup.The compressor noise was also not overly intrusive whilst sleeping nearby.

One annoyance was that the top opening lid had to be fully opened to greater than 90 degrees in order to remove the fridge basket and access the freezer compartment underneath. Because of space restrictions in our vehicle we could only do this with the fridge removed from the car which was tedious at times. Another annoyance was that the external zip cover which we purchased to complement our fridge tended to interfere with the lid closing at the front corners and had to be pulled away every time you closed the lid.

If this unit keeps operating as it has then we will be very happy customers.