Debbie
Debbie

Hi, I have an everdure which I very rarely use and I don't know how old it is because it was here 5 years ago when I moved in, but randomly the grandkids came over a couple of days ago and wanted to use my dishwasher which worked perfectly well at the time, although it did go for about 2 and 1/2 hours which I thought was ridiculous, but the next day I had a big puddle of water on the floor so I thought I did something wrong. So I turned it off at PowerPoint and again the next day I had water on the floor and about four or five times now I have these big puddles of water on the floor even though the dishwasher is not connected to power. Could someone please tell me what to do?

Everdure
Everdure   DM   

Hi Debbie, Thank you for taking the time to contact us with your enquiry. I'm sorry to hear that you have been experiencing some issues with your dishwasher. Please email everdurecc@shriro.com.au for further assistance. Kind Regards, Team Everdure.

Laura
Laura

I have a dishwasher DWf146wc1 Dishwasher drain/pump randomly doesn't stop. Can go for hours(came home from work one day and it was still on). The only way I can get it to stop is by turning the PowerPoint off.

Everdure
Everdure   DM   

Hey Laura, Thank you for taking the time to contact us with your enquiry. I’m sorry to hear that you are experiencing an issue with your Everdure dishwasher. Please email everdurecc@shriro.com.au for further assistance. Kind Regards, Team Everdure

Mandy M.
Mandy M.

My dishwasher is about 3 years old and has started leaking at the bottom out the front, I have cleaned the seals but the leak is still happening at about 40 minutes left on a 1:30 cycle.

Everdure
Everdure   DM   

Hi Mandy, Thank you for taking the time to contact us with your enquiry. Please click on the following link external link  and a member of our Customer Care team will contact you. Kind Regards, Team Everdure

Neville B.
Neville B.

Hi Where can I source a new pump for my Everdure DW which is coming up with an E3 error?

Nick T.
Nick T.

Hi I purchased a evedure dishwasher just a few days ago from a bunnings store model is DWF6126W It did a few washes fine ,but know i switch on and it starts ,then a short time after the glassware icon flashes and it starts beeping , whats the issue please

Everdure
Everdure   DM   

Hello Nick, please submit a service ticket at external link 

Josephine G.
Josephine G.

Hi, my brand new dishwasher comes on with the glass light flashing. Can you advise please?

Everdure
Everdure   DM   

Hello Josephine,

Thank you for your enquiry.

The flashing glass light indicates that there is an internal leak somewhere in the dishwasher.

Please contact our service department at customercare@shriro.com.au

Jon
Jon

Is ok to connect the Everdure DWF146PS to hot water? The previous dishwasher was connected to hot not cold.

Everdure
Everdure   DM   

Good afternoon, as this dishwasher has a heating element, we suggest cold water connection. Cold Water Connection Connect the cold water supply hose to a threaded 3/4(inch) connector and make sure that it is fastened tightly in place. If the water pipes are new or have not been used for an extended period of time, let the water run to make sure that the water is clear. This precaution is needed to avoid the risk of the water inlet to be blocked and damage the appliance. The team at Everdure

Jon
Jon  

Thank you for your help.

Tara P.
Tara P.

Hello my everdure dishwasher will randomly turn itself on and or off, not sure how to fix this issue?

Everdure
Everdure   DM   

Good morning, please give our customer care team a call on 1300 739 033 and one of our friendly consultants will trouble shoot with you and if required refer you to your nearest service centre. Thanks for your enquiry. The team at Everdure

Anne
Anne

The dishwasher display is flashing between 2:50/2:40/2:05/1:30 and 0:30. We have tried holding buttons down for long periods/turning off at power point etc....How do we reset it?

Everdure
Everdure   DM   

Good afternoon Anne, please give us a call on 1300 739 033 and one of our consultants will troubleshoot with you and if require direct you to your nearest repairer. Thanks for your enquiry The team at Everdure.

Susa
Susa

Hi I bought my dishwasher less than a year ago and it doesn't dry properly. I've tried several programmes and all the same. Everything is wet which defeats the purpose...

Everdure
Everdure   DM   

Good morning, please give us a call on 1300 739 033 and one of our friendly consultants will arrange a service call for you. Thanks, the team at Everdure

Susa
Susa  

Hiya...I'm in NZ... Do you have a contact here?

Everdure
Everdure   DM   

Good morning, please contact Monaco Corporation on +64 9 415 6000 they will assist you. The team at Everdure

Kylie D.
Kylie D.

Hi my EVERDURE dishwasher is only about 6 months old, it was purchased and installed as a brand new product. Love it and it’s so convenient but suddenly the door won’t close? We have double checked and triple checked there is nothing in the way stopping it from closing. It’s like the top of the door doesn’t lock in for it to shut.

Everdure
Everdure   DM   

Good morning Kylie, thanks for reaching out regarding your dishwasher please give us a call on 1300 739 033 and one of our friendly consultants will arrange a service call for you. The team at Everdure.

Jessica O.
Jessica O.

Dishwasher is not that old and was working fine , every wash since last week I get a E8 error . How do I fix this

Everdure
Everdure   DM   

Good morning Jessica, thank you for your enquiry it sounds like your dishwasher is in need of a new diverter valve, please give us a call on 1300 739 033 and one of our friendly consultants will assist you in organizing a repair. If your unit is still in the two-year warranty period, this will be covered. The team at Everdure

Nilly
Nilly

Hi. I’ve only had my machine for a year. It starts the wash cycle but as soon as the tablet is released it shuts itself down. What could be the issue? I’ve already cleaned it and there’s nothing stuck anywhere. Thanks in advance.

Marijka
Marijka

Hi. My everdure diswasher was working perfectly until today when the start button is no longer working. There is power, all the other buttons work, I have tried unplugging for ten minutes, and there is no start delay so how can I do a Manual reset? There is nothing in the manual

M Powell
M Powell

Good afternoon, we have a 1.5 year old Dishwasher that does not drain and has been cleaned out and our plumber has checked all the plumbing side of things and still not draining, plumber believes there might be a malfunction internally which is not working or opening to allow water to escape/drain. Your feedback would be great. Thanks MP

Everdure
Everdure   DM   

Good afternoon, as your dishwasher is still covered by manufacturer's warranty, please give us a call on 1300 739 033 and one of our consultants will arrange a service call for you. Thanks for contacting us. The team at Everdure.

Stephanie Coghlan
Stephanie Coghlan

Hi, we have bought 2 brand new everdure dishwashers and the both continue to come up with the E3 error How do we fix it

Everdure
Everdure   DM   

Good afternoon E3 error code indicates that your dishwasher is not reaching the required temperature and could have a faulty element. Please give us a call on 1300 739 033 and one of our consultants will troubleshoot with you and if required arrange a service call for you. The team at Everdure.

Aimee
Aimee

What does E1 and not fully drained mean, how do I fix it :)

Everdure
Everdure   DM   

Good afternoon, E1 error indicates that there is not enough water entering the machine please ensure that the hoses behind the unit are not kinked, if they are ok please give us a call on 1300 739 033 and one of our consultants will troubleshoot with you and advise whether a service call is required. The team at Everdure

Jodie B.
Jodie B.

What does e4 mean

Everdure
Everdure   DM   

Good morning, please refer to page 16 of your instruction manual, E4 refers to overflow. If overflow occurs, turn off the main water supply before calling a service. If there is water in the base pan because of an overfill or small leak, the water should be removed before restarting the dishwasher. If you require further assistance please give us a call on 1300 739 033. The team at Everdure.

Get
Get

I opened the dishwasher unscrewing the bottom plate , and there is a sensor that is attached to that plate What is that sensor for beneath the pump and all the wires

Everdure
Everdure   DM   

Good afternoon, this is probably the safety sensor but please give us a call on 1300 739 033 and speak to one of our technicians who will be able to assist you. The team at Everdure.

Jackie R.
Jackie R.

Switched my dishwasher on this morning and it jumps to 3:10, programme won’t change and it won’t start

Everdure
Everdure   DM   

Good afternoon, so that we can assist you please call our customer care team on 1300 739 033 and one of our consultants will troubleshoot with you and if required assist with arranging a service call. Thanks the team at Everdure

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