4EvoHeat Force-i Pool Heat Pump

EvoHeat Force-i Pool Heat Pump Questions & Answers

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ross m.
ross m. · Force-i 9

We have had our external LED control panel what looks like water fill the panel.
The heat pump was installed in 2020 and we noticed that in April 2023 the panel was blank.
Fortunately we have been told by the EVO heat office that they will supply a new panel but we have to pay any labour costs.
Has anyone else had a similar issue?
Ross

Frank McLoughlin
Frank McLoughlin · Force-i 12

I live in Rutherglen Victoria - who is your local dealer / installer?

Alan
Alan  

Hi Frank, we are in WA. Cheers, Alan

Kevin Sim
Kevin Sim · Force-i Pool Heat Pump

Our evoheat force i9 keeps turning on even after we press button 1 to the off position.
It is connected to the J box. As it is winter we only want the pump to turn on for the filter.

EvoHeat
EvoHeat   DM   

Hi Kevin, Can you please give the office a call on 1300 859 933 and head to our technical support line. We'll be able to help you troubleshoot this issue.

Thankyou!

judy
judy · Force-i Pool Heat Pump

I need a photo of the diverter that pushes the hot air either up or to the side. I need to know how wide the diverter is.

EvoHeat
EvoHeat   DM   

Hi Judy, The Evo Louvre is 642mm wide, 621mm high & 131.5mm in depth.
external link 

Thankyou!

Mers
Mers · Force-i Pool Heat Pump

What is price please

EvoHeat
EvoHeat   DM   

Hi Mers, Each size of the Force-i series varies in price, and the required model for your pool will be dependent on a large number of variables.

If you call our office on 1300 859 933, one of our sales team will be able to discuss pricing with you.

Thanks!

David B.
David B. · Force-i Pool Heat Pump

Hi .
My name is David.
My evolution heat pool pump is showing the locked position and I cannot operate it from the display. How do I unlock it please
Thanks

EvoHeat
EvoHeat   DM   

Hi David, An online version of our manuals which contain various controller settings are available on our website here: external link 

To unlock the screen, press the lock button at the bottom and enter the password 22 to unlock.

Thanks!

David B.
David B.  

thank you

David
David · Force-i Pool Heat Pump

My pool holds only 7500 litres (3 metres x 2 metres x 1.2 metres deep). Would a 7KW i7 heater pump be Ok for this?

EvoHeat
EvoHeat   DM   

Hi David, The best way to find out for certain is to fill in our pool heat evaluation form that will produce a full heating report with a unit sizing and estimated running costs: external link 

There are many factors other than just pool size that will determine what size heat pumps a pool needs. For example, two pools of the exact same size might need completely different models based off how much shading they get, or what months you wish to swim in.

Thanks!

Topfield1
Topfield1 · Force-i 24

Has any one with a EvoHeat Force-i 24 Heat Pump willing to share their approximate running costs, pool capacity, temp setting, cover/no cover. I am particularly interested in a Victorian situation.
Thanks

EvoHeat
EvoHeat   DM   

Hello, If you complete our Pool Heat Evaluation form, we can provide you with a full report tailored specifically to you and your pool including recommended unit size and approximate running costs: external link 

Thankyou!

John R
John R · Force-i 12

What size pool would the EvoHeat Force-i 12 service?

EvoHeat
EvoHeat   DM   

Hi John, There are many factors other than just pool size that will determine what size heat pumps a pool needs. For example, two pools of the exact same size might need completely different models based off how much shading they get, or what months you wish to swim in.

If you complete our pool heat evaluation form, we will be able to accurately determine the best size heat pump for your pool and needs: external link 

Thanks!

Charelle M.
Charelle M. · Force-i 19

What is the price on the God Coast? Thanks

EvoHeat
EvoHeat   DM   

Hi Charelle, For all product and pricing questions you will be best to speak to our one of our Sales Representatives by calling the office on 1300 859 933. They will be able to recommend the most suitable sized unit for you & your pool, as well as estimated running costs.

Thankyou!

Ruth
Ruth · Force-i Pool Heat Pump

We had the heat pump (i-12) installed to cool our pool as it is too hot in summer but it doesn’t work. Our pool is still too hot. What can we do?

Steele
Steele  

Hi Ruth, On the app I installed as part of the iforce installation there is an icon which controls whether you heat or cool the pool. If the icon illustrated is a sun it means your machine is set on heating mode. You need to change this icon to be showing a snow flake then set your desired temperature.

Ruth
Ruth  

Thanks, it turns out it's a bit more complicated - some of the parameters also need to be changed for more effective cooling/ it needs to run during the night as well. I'm talking to the sales rep who came to my house about it.

Moynul Haque
Moynul Haque · Force-i 9

How long should it take to heat up to 27 degree a pool in a normal spring day

EvoHeat
EvoHeat   DM   

Hi Monyul, There are many different factors that will contribute to answering this question, such as:

Pool volume, pool surface area, pool heater capacity, pool heater running time (are there timers in use ), starting pool temperature, and environmental conditions, such as above ground/in ground, pool colour, air temperature, wind exposure, and whether a pool blanket us being utilised etc etc etc.

We recommend using our Pool Heat Evaluation software on our website @ external link  to ensure correct product selection for your pool, and speaking with one of our specialists on 1300 859 933 so that we can best assist you.

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