Wick to take money slow to deliver/ liars
Purchase parts for my quads, they checked to make sure the money went straight to their account while in store, parts arrived over 2 weeks later from Vic. They wouldn’t answer emails and only received 1/2 the order. 1 month later, still waiting for order to be corrected. Have been told it’s all in stock, I get told you don’t get a tracking number. I was told to go to the post office to find nothing in our name has been sent, then a courier delivered, chasing part that weren’t sent, was told on 7/12 they’d received confirmation of email and was ...waiting on tracking number, 21/12 phoned store, received email of tracking number picked up on 18/12, @ 5.50 pm. They are quick to want the money, not in a hurry to send goods, they are liars and difficult to deal with, there is no customer service and I would not recommend anyone to deal with them.
Worst service ever
Would never deal with these idiots again, it would take too long to write about the dramas I had to go through, promised phone calls to keep me informed but never got 1
- Physical store
- Verified customer
Funny If Not Goddam Stoopid
LEFT five items at the south Nowra shop. On consignment for sale.
Main shop person had only piece blank paper, scribbled the following; asked how much do you want ? Oh what is your name, and your mobile.
Weeks later sold the rifle to Western Australia, I had advertised on SSAA Gun Sales (great site).
Called to shop to pick up gear left on consignment, manager puts rifle on the counter with rego papers and says: "Right to go"
I said "there are more bits"
Manager says "No that is all you left"
Further I said " NO, I left a rifle, rego papers, a b...
- Extreme Outdoor Sports
- Verified customer
Never got whole order & 3 weeks to deliver the other half
I waited 3 weeks for my order to come & was missing one item that i needed for a overseas trip. Seller did not post item i purchased in order & lied about sending it, very frustrating.
They don't carry items in stock & will resell from stores in the US. Adding another 2-3 weeks delivery to your order ... and that's if they even send it or substitute it for something else like other people have had happen.
Feel free to read similar reviews and post your own on google reviews for this business.
Spend your hard earnt money elsewhere. I'll be making a trip down to this store after i come back from Nz.
Would Not Use Again
Nightmare to order from online!! Took a month and a half to post, didn't reply to any of my emails either directly or through their website, finally sent the item and was a cheaper magazine and not what I had ordered and paid for. Still trying to get what I paid for over 2 months later. Only replied after leaving a bad review.
Wouldn't help with a warranty claim of a shotgun purchased off them 3 months prior.. told me it's my responsibility to to contact the distributor.
Then when asking about the price of a .22 savage and being shocked by the price given, I told them bankstown gun shop could do it for much less and was asked to leave the shop. Knobs!
Late but fair
I bought online from them and my item did not arrive. I have now been sent a express post with new item, I beleive the item was lost in the post and I beleive it is staff that is letting the bussiness down by not returning request for information it should not have taken this long to be resolved but I am happy that it has been.
Excellent Customer Service and Knowledge
Recently purchased my new Tikka Rifle from the boys at Extreme Outdoor Sports's Oak Flats store. couldn't be happier with the product and the guys know exactly what they are talking about and got me sorted out perfectly.
If your looking for a reliable bunch of blokes give them a call. 5 Stars all round
Best Service/ Price in Australia
Ive been looking for a decent place to buy my hunting and diving gear from now for a while. Staff are great! And ordering on line has not been easier!
HIGHLY RECOMMENDED *****
Seriously the worst!
This company does not give a hoot about you, or your purchase.
I made the unfortunate mistake of paying these creeps straight away.
It has been over a month now of phone calls and emails and still nothing has arrived.
When I speak to someone, it is basically bull to get you off the line.
They have got the money at this stage so they don't care. Please don't purchase from these guys for your own sanity. Luckily money isn't a major problem for myself, but time is. I was relying on the products I purchased to be there the day I needed them. I ...
If You Want Your Product, Do Not Order From This Company!
Plain and simple. Avoid this company at all costs. They charge your credit card, tell you the product has been shipped, then try and get the items in stock, making you wait months before you get it (if you get it at all).
I am a firm believer of giving someone a 2nd chance (within reason). In November 2012 I ordered a Sporasub dive mask and Riffe snorkel, valued at around $130 from this company, as they had the best price. I thought it was strange that they never sent me a confirmation 'order placed' email after I placed my order. By Dec I ...was worried about where it was. I contacted them and was ignored. I contacted them again many times more, then finally the owner contacted me and reassured me it was in transit and then lied to me saying an order cofirmation and delivery sent email was emailed to me. Two weeks later I was quite upset, as I wanted these for the Dec holidays. So, I contacted them again with an "Oh, you should have had them by now" response. He said that he would track it down for me. Around another two weeks later I was at boiling point. The owner said that he would resend them to me at his cost and try and find the others. I ended up recieving my mask and snorkel nearly 3 months late!!! Fast forward to Nov 2013. I was searching for a Sporasub Dry Backpack and Omer Dive Weights. Extreme Outdoor Sports Had them listed online and at the best prices (again). I thought that I would give them another shot, only to find that they tried the exact same game with me! I placed my order and got an order confirmation mail this time and a few days later an order dispatched email. Come Dec I was still waiting for the product to arrive. Dejavu. I mailed many times again, to have the owner tell me that the products have sold out and the suppliers are not carrying them anymore and he was "just about to email me" to inform me this and that he was refunding me the total amount. A few days later I got the refund. Were they trying to rip me off? Maybe, or maybe they just think that us customers are all naive and docile and will still want our order months late, after they finally receive their goods, as they do not carry all their listed stock. Bad, bad, bad! Oh, and if you have questions for the happy owner of this company, don't expect him to be nice. Order from them at your peril. Hope this review saves some from my frustrations, Hanzo
Questions & Answers
The owner of E O S, the one who had to pay me as directed by NCAT my claim for a piddling amount has another surprise on its way.
Another unhappy customer wised me up.
Have submitted my detail so see how the wheels of justice turn ? ?
Believe me is my name mud, crap being put on me from great heights.
Does not worry me in the slightest, not about to contest that, say what you like, I care not.... as a wise man said "If someone spends time crapping on you it means they are losing production time for their own effort" .... sad but a fact.
You know the diddy 'sticks and stones' ..... ain't nuffink ... when it hits the fan it gets dirty for someone.
When I put my firearm with them on consignment for sale they were/are obliged by law to complete an ACQUISITION DOCUMENT to show where the firearm is ... a tracking instrument if you like. Send it to NSW Police Firearms.
Its what the wallopers want ! they guys with the blue shirts and handcuffs.
Well dumbnuts did not do what he should have, no form only on a blank piece of paper ? ? what is your name, what is your phone number, how much do you want for it.
Nice if you can get it but it ain't what the law demands.
So looks like another trip to court for me, Ah ....how sweet it is !
Won't be all that long, the head honcho there at South Nowra. no names, no blame?
As stated by the owner "There is no manager' anyway this Non De plume` poor blighter has asked another shop owner/s whether they have any openings, that he used to make up 'fishing rods' in another time and on a different planet.
One shop owner said "Never, no way"
Could go hungry ?
Ah rests ma KASE !
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