We have three Franco infinity fans purchased December 2020. Happy with the fans they look good, great airflow. However when the light is on for some time it starts to flicker. We have noticed the problem with all three fans. Such a pity as we do love them. I must add that they were installed by a registered electrician.

These are great fans and so quiet, and they look nice and inconspicuous too. The low profile is also very much appreciated in a flat with lower ceilings and a tall partner!

This fan suits the small space and raked ceiling perfectly. Neat and stylish, quiet operation with a bright enough light to read by in bed. So good I bought a third one.

The fans are very easy to use, and very effective in creating airflow (they are much much better than other brands we have had in the past). And importantly they are also super quiet.

I have purchased three fans, all Infinity DC but with different functions and I will be purchasing another. Silent, efficient, easy to install and so good looking. Perfect for our house.

Fans just installed. They are so quiet on low speed and the light is plenty bright enough for a medium bedroom. Looking forward to some cooled sleeps with gently quiet breeze.

Purchased a house with 4 of these already installed. They all make clicking noises when their is a slight breeze or just randomly. The noise is enough to keep you awake.
Contacted Mercator and discussed the problem.
When talking to them the first thing they said was thier not covered under warranty.
Then they suggested I send a video of the fans making the noise, Which I did. All I recieved in return was the video got emailed back to me a few weeks later with no response.
These fans are approximately 3 and a half years old and cost over $400 each.
So poor warranty service.
Shouldn’t $400 dollar fans last more than 3.5 years???.
Fanco 54” ceiling fans Model FC810143 series
DC with remote controllers.

Great fan, it's quiet and has a good range of speed. I bought two of them and loved them so much i ended up buying another forth spare room. Great amount of power. The only thing i found unusual was the remote is black but that didn't worry me that much.

Exactly as described very modern looking and very quite. Would definitely recommend them. They arrived on time and we had a follow up phone call asking how everything was so good customer service as well.

2 Infinity DC fans installed in Sept 2019. The fans constantly clicked and it was impossible to sleep. Manufacturer, Mercator, replaced them with 2 new Infinity fans, same problem occurred.

We bought 2 of these fans for a 7.5 x 5 metre al fresco area, the choice being largely based on the Choice recommendation. Its IP24 rating made me think it would be good for outdoor use. They look great and are very quiet. However, even on the highest setting we can feel very little airflow from them, so we don't tend to bother using them. We were told by the suppliers that the fans have a low to medium airflow and high airflow fans would have suited us better. Maybe the fans would be better for indoor use where a strong airflow isn't needed..

The fan is Super quiet and very Easy to install. Very stable and easy to put together. It has Great air movement and the light is super bright and clear

Amazing fan! Simple but stylish and has become quite the feature in my home. It's so quiet too! A perfect breeze and great on those hot nights! Would highly recommend to anyone.

Although we had some issues with one of the remote control units of the three fans purchased, we were very happy with the after sales service provided by the seller. We are extremely happy with the design and operation of the fans. The slim design offered a solution to ventilating a space with a low ceiling.

We needed a fan for our cabin in the bush. This was the perfect size to push the air conditioning from another room into our bedroom. Perfect for those days when warm but not warm enough for air con. Very quiet & easy to use. I would recommended this product & the customer service was beyond good.

I purchased two of these from Universal Fans in Melbourne. They are so sleek and stylish, can hardly notice them. Oh so quiet and good air movement. Highly recommended fan.

I purchased 2 fans on line on behave of an elderly neighbour, who was not use to buying items she hadn’t actually seen. The experience was so positive, super fast delivery and the fans are better than expected, so quiet, thank you.

Great fan and looks sleek! Would recommend installing this on a deck for anyone looking to install or upgrade their existing fan. Was easy to install as well as looking great.

These fans are stylish and functional...the whisper quiet operation on low speeds is perfect for night time use, and the range of air speeds available is ideal for most situations.

The fan is excellent and the service and speed of delivery the best I have experienced online.The fan was delivered the day after I ordered it, great communication i was informrd the day I ordered that it had been picked and despatched.